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Pros: Good seating space, good service

Pros: is nice flay

Cons: they are ok

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: It's ok for business class. Crew and boarding is Pro smooth.

Cons: Entertainment options are limited. Food could be better considering its business class.

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: Boarding was easy

Cons: Expensive flight

Cons: Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes

Pros: Boarding was ok compared to other Alitalia flights

Cons: A snack between the meals. More food options for the second meal.

Pros: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Pros: nice crew on the Rome to US leg

Cons: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Good seating space, good service

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Cons: Food

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

Pros: Crew was great! For economy class, seat was comfortable.

Pros: Crew, food and entertainment.

Cons: Everything went well.

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

Pros: Good trip

Pros: Crew was nice and friendly. Food came in a paper bag but still was good and plenty. The plane was an Airbus-330, it's a smaller plane for shorter routes but the seats were actually more comfortable than the newest Boeing 787-9 they use for long hauls.

Cons: Don't bus the passengers to the plane and make them climb the stairs. It's almost 2020.

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Pros: Crew were very pleasant

Pros: The seat were comfortable.

Cons: Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines.

Pros: Good seating space, good service

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: Good trip

Cons: Better comfort and services

Pros: Good trip

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Pros: Good seating space, good service

Pros: Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!

Cons: Traveling to Greece in off peak season.

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

Pros: Nothing

Cons: Respect human and fix the air conditioning

Cons: Sure

Cons: Average for business class. Didn't get value

Pros: Seats were comfortable and staff were helpful when approached.

Cons: Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options.

Cons: aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?

Pros: Quiet

Cons: Bathroom s were dirty

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: in the AUH-MAD leg, i thought the headrests were great—perfect for sleeping

Cons: in the MNL-AUH leg, the touchscreen entertainment system didn’t always work

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

Cons: Missing a bag , longer wait time at Abu Dhabi

Pros: Amazing crew

Cons: At check in