Find cheap flights from Kinshasa to Cape Town

Pros: "Food was pretty good"
Cons: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"

Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Cons: "Bad seating dirty"

Pros: "Leg room was OK"
Cons: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Pros: "Excellent entertainment, great food, and very nice helpful Crew members!"
Cons: "Inconsiderate Loud passengers"

Cons: "Plane delayed by 3 hours. Missed my other flight to Tirana. Horrible service at the airport to help me out with a hotel. Had to run around for over 3 hours. Never flying Turkish again."

Cons: "Delay flight from Istanbul.."

Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Pros: "What once was an appealing upgrade is now outdated. Turkish Airlines should look into upgrading their fleet. Otherwise food and service are great as always."
Cons: "Entertainment system was a bust. Our entire isle had issues with the system, movies not playing, music sounding awful. Even cameras and flight map were out. kudos to the cabin chief for going above and beyond and making arrangements in case people wanted to switch seats."

Pros: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Cons: "Delayed and boarding"

Pros: "That I arrived at my destination alive."
Cons: "Every staff person we had contact with made us feel as though we were not a priority in any way. We were constantly given misinformation. Our flight was two hours out when it was returned to our departure city due to a passenger health issue. It was not properly explained to us and we were in no way compensated for the inconvenience. Once back at our departure city (Miami) we sat there for an hour or more. They chose to feed us during that delay. Due to this we missed our connecting flight in Istanbul to Rome. This also caused us to miss our transportation from Rome to Compania, Italy. We were told by airline staff on the plane that we would be put up in a hotel over night. When we arrived at the terminal we had no idea where we should go or who we should see. Every representative we spoke to told us to go somewhere else. Truth is it felt like no one we spoke to knew what to tell us or really cared at all. One representative told us we were not entitled to overnight accommodations. We insisted we were told we were and it literally took hours on the ground to straighten the problem out and get to a hotel. By then it was so late that we only got a couple hours of sleep and had to be back at the airport for our next flight. The second flight from Istanbul to Naples, Italy was better. I do not think I would use this airline again. My entire party got an overall sense that people were untrained and lacking in any form of customer service. Not the flight attendants but all the people we had to deal with on the ground. My age plus health issues and walking problems made everything more difficult. We were sent al over the massive airlines terminal with all our carry on luggage only to find when we got to where we were going we had been sent to the wrong place. On top of all this each of us had to pay a VISA fee to get out of the terminal and to the hotel. Just a total nightmare. Prior to taking this flight I contacted Turkish Airlines and spoke to a customer service person and explained that I needed to take with me a small portable oxygen concentrator that I would need to use while in Italy. I needed to know the procedure for bringing that equipment on the airline. I was told that although he could not answer that question He would pass it on to his supervisors and I would receive an answer via email prior to my flight. I never received a response and as a result did not have my needed oxygen while abroad."

Pros: "It was a traumatic flight"
Cons: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."

Pros: "patience n attitude of crews"

Cons: "The seat are not comfortable for a long flight, I felt I was on a city bus it's very cramped and tight and I'm a medium size person, totally not recommended for heavy people"

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "Combo deal....It might not sound funny to many but my 21 hour lay over gave me an opportunity to visit instabul and that was great."

Cons: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Pros: "Much nicer crew and attendants. Generous service and alcohol... Helped with the sleep"
Cons: "Food wasn't as good"

Pros: "Flight was on time"
Cons: "I forgot to choose special meal request but they have good vegeterian food options"

Pros: "Flight attendants need to be friendly."
Cons: "I will never use Turkish airlines again."

Cons: "Service on this flight was significantly better than the Cairo flight, probably just because this flight goes to London. Welcome drink were promptly served but the food choice was still a big no-no. EVERYTHING CONSISTS OF DAIRY PRODUCT THAT I M ALLERGIC TO. When I brought this to the flight attendant's attention, none of them was apologetic and none of them tried to find out another solution to me, who was flying their airline the first time and didn't know the not-so-diverse food option."

Cons: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Pros: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Cons: "No complaints."

Cons: "Congested, the cabin crew did not give enough water. Did not walk cabin often enough m."

Cons: "No AC"

Pros: "The service of both the ground and flight teams"
Cons: "Food and entertainment was a bit less than the usual standard"

Cons: "Food was dried out and tasteless"

Pros: "I hated it"
Cons: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Pros: "As above"
Cons: "As above"

Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Pros: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Cons: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Cons: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"

Cons: "My first time flying with Turkish probably my last. Too many delays, first from SF to Istanbul and then the worse part no one was able to tell me from which gate my flight to TLV, I received at least 6 emails from you saying a different gate each time and we had a delay almost two hours in Istanbul. Because of all the delays I missed a few important phone conferences regarding my business. Unprofessional service! if I was running my business the same way I had no business! Not going to do this mistake again!"

Pros: "The staff and crew were very helpful and provided excellent service throughout the experience. The food makes one rethink all the bad stereotypes of airlines food and one does. It go hungry."

Pros: "Food was good. Entertainment was great."
Cons: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Pros: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Cons: "I don't like landings but the crew did well!!"

Pros: "- Boston - Istanbul is a great (~9 hours) flight making it very convenient option."
Cons: "- Quality of food service has been going down - Lack of training and professionalism by flight attendants is evident"

Pros: "I always enjoy flying with Turkish airlines because the service and care is exceptional !"

Pros: "The staff were all very pleasant. The food service was efficient and tasted good. The cabin was comfortable and there was plenty of entertainment in my seat display. I would fly them again."
Cons: "The flight was VERY long, from Istanbul to Los Angeles. I'm over 6 feet tall so it was difficult to sleep but there is very little the airline can do about this."

Pros: "Good food, good entertainment options - movies, tv shows, games, newspapers, and some electronic games."
Cons: "Our flight backtracked over Europe - I think bcs all flights go through Istanbul - so our flights were longer than necessary even though cheaper... worth doing once bcs Istanbul looks pretty cool."

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."

Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"

Pros: "Nothing"
Cons: "Poor Business class Entertainment system didn't work Seats didn't recline Boarding was terrible Staff at Istanbul airport very bad Organisation terrible support very bad"

Pros: "Everything was perfect during the flight."

Cons: "My flight was supposed to leave at 3 am. Not was delayed till 4:30. I had only 25 minutes to catch the other flight. I made it last minute. I asked the Turkish airline representative at the gate if my bag is on the plane. He said "yes". When I arrived to London I couldn't fibd my bag. I spent more than an hour looking for it since the employee assured me it was loaded to the plane, the person who was waiting to pick me yo had to pay around 15£ parking and wait for one hour and a half. I arrived without luggage. I have everything in the bag, my umbrella, jacket, cloths, pajamas, underwater, everything... the allowance that Turkish Airlibe said they will give allowed me to only buy a Pajama. I am totally NOT satisfied. I will not travel on this Airlibe again"

Pros: "The crew is excellent"
Cons: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"

Pros: "Nice crew, clean seats, good food..."
Cons: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Cons: "I liked it all"

Cons: "It’s a hop and a skip, just 2 1/2 hours. But. Nice flight"

Pros: "The crew was good and friendly. The seat was good for a domestic business class"
Cons: "The food was not good. Chicken was very overcooked and the mashed potatoes tasted like they came from a box"

Pros: "Business Class on the Code Share, South African Air was superb"

Pros: "Was surprised with a meal and all beverages were free including alcohol."
Cons: "Entertainment limited to predetermined programming on screens every 5th row or so."

Cons: "I was not allowed to bring my carry-on luggage on to the plane. Even though I was permitted to carry it on the in-bound flight. When I surrendered my bag at the plane's door I was assured that it would be safe. Once I got to JFK and passed through customs, I retrieved my bag and the Laptop was gone!"

Pros: "the crew was really good! the plane was clean"
Cons: "The seats (economy class) where amongst the least comfortable i have travelled in. There seemed to be very little bottom cushion."

Cons: "The food was bland and they didn’t have enough of each option. For one meal I couldn’t get what I requested and just barely got it for the second one."

Cons: "Business class was a joke"

Pros: "Good leg room, pleasant stuff except for one exception"
Cons: "Terrible entertainment. Unresponsive cabin crew member to fact that the whole right hand aisle of the plane had no overhead lights or entertainment that worked. She merely told people she had rebooted three times and there was nothing else to do. No apology. Headphones were faulty on both outgoing and returning flights."

Cons: "Bumpy landing Delayed departure"

Pros: "The last leg of our trip was very comfortable, modern seats, pleasant service, and great food."

Cons: "Our audio did not work on the whole flight."

Pros: "I cannot say enough about the service from South Africa! Always smiling, always helpful and saying it’s their pleasure when you say thank you. It is top notch!"
Cons: "Can’t think of anything"

Cons: "Was delayed by and hour and given a bad seat even though I am a premier member"

Pros: "Punctuality"
Cons: "Nothing"

Pros: "We landed"
Cons: "Delayed departure No priority luggage handling (not in Iohannesburg and not in Cape Town). Luggage was marked “Priority” by carrier but it came out last off both legs. Not sure that works. Seated a super sized human in middle seat; this person could not even open the tray fully. Overflow several inches into my seat. Made for a very uncomfortable last 2 hours of a long journey."

Pros: "Great flight great service good food"

Pros: "Liked the flight crew"
Cons: "Hated the meal, hated not having power, hated the uncomfortable seats"

Pros: "The food and entertainment selection. Wine selection better on inbound flight than outbound from Accra."
Cons: "Disinterested affectwhilst serving; not offering drinks othe than the initial one. It is nice to be offered more. Coats from women not collected automatically as for the men. The PA sound was so poor I couldn’t hear most of the announcements. That is a potential safety hazard ! On my outbound trip the seat belt was faulty: another safety hazard."

Cons: "Terrible experience with a kayak agent! I need my money back!"

Pros: "The vibe was happy and welcoming and the cabin was clean. Overall it was a well managed flight and friendly staff throughout the plane. Enjoyable and relaxing"
Cons: "All good"

Pros: "Nothing really great stood out. Normal trip"
Cons: "They lost my bags. Also the staff failed to properly ticket us for a new flight and were told to just run to the gate. The gate person was confused and it just made the whole event stressful."

Pros: "They waited for the several people who were running behind because of the delayed flight."
Cons: "There was a maintenance issue that delayed us another 40 minutes that would've been nice if they'd checked for it while they were waiting for the late arrivals."

Pros: "Good space and legroom."
Cons: "Option to get more food would have been better since I just got off a long flight. Tray for food and laptop was broken."

Cons: "Continued to lose my luggage."

Pros: "Fast flight, meal was unexpected but nice. SAA is helping me find my lost bag from another flight which is great."

Pros: "The flight itself was comfortable and the service attentive."
Cons: "Poor connection in JHB - Immigration at O R Tambo chaotic and took more than 95 minutes. Nearly missed this connecting flight to Cape Town. Literally ran from terminal A to B with my on board luggage over my shoulder. I had rechecked my main bag for the domestic flight but, nevertheless, it was left in JHB and had to be forwarded on a later plane. The folks meeting me in Cape Town had to wait an extra hour at the airport to collect it. Very unsatisfactory. As the national airline, SAA should pressure O R Tambo into improving their terrible immigration services."

Pros: "Very pleasant flight attendants. Extremely clean plane. Quick and smooth flight. Overall very pleasant"
Cons: "Nothing"

Pros: "On time Courteous, profesional"
Cons: "Sliced chicken loaf, with rice salad"

Cons: "They lost our bags and it took a week to get them back."

Pros: "Everything was splendid and will recommend friends and family to use SA airline."

Pros: "Didn't make it."

Pros: "Good food, friendly crew, clean airplane."
Cons: "Flight was delayed but no announcement was ever made about the delay or the gate change that occurred. Very confusing to have one person walking around telling a few people here and there what the flight status was. Should have been informing everyone at the same time."

Cons: "Ground staff was rude when we were going to miss our scheduled flight and needed to be rescheduled. Then because they refused to help me rebook, I had to pay a "no show" fee (even though I was standing right in front of them at the airport), as well as a rebooking fee."

Pros: "It was short"
Cons: "SAA is an absolute disgrace. My wife and her father were bumped off a flight and given vouchers. But the vouchers can't be used online or over the phone, you HAVE to go to the airport to the ticket office to use them. They must be used on the same destination flight and you CANNOT buy a one way ticket. But the amount was only enough for one way. Absolute dog show of a company run by completely senseless idiots."

Pros: "Hospitaliy"
Cons: "Toilets were clean"

Pros: "leather seats were nice, airplane was clean"
Cons: "if asked for something, it felt like the crew didn't want to be bothered"

Pros: "The flight was great, no problem."
Cons: "Flight was very comfortable and the staff was courteous."

Pros: "Landing in Joberg and getting off plane."
Cons: "Initial contact with flight attendent giving drinks was somewhat less than polite and did not improve notably over flight. She said she didn't have hot drinks, didn't have white wine and failed to offer choice of red wine but gave the shorter bottle when asked a second time. There was no ice either. This sounds rather petty on my part and I apologize for such. The real issue is I had a dickens of a time coaxing her to smile. Secondly. there was no video function beyond flight path for the entire flight. I live in a village in Zambezi and truly enjoy watching media on flights as I don't see much at home in Kanono and haven't figured out computer very well. The crew said they would reboot (?) the program but that didn't happen. There was no apology for contracted feature not being available, I sure wish I could have watched movies as I am not able to sleep in general."

Pros: "Hot meals. Love the airline. Delta is such a joke. Keep it up"

Pros: "I initially selected my seat online two weeks prior to my flight, but unfortunately it did not register. When I checked in, the ground staff gave me a seat 45C, which was an aisle seat. I told him I had paid for a window seat. It turned out that what I paid online didn't go through. The ground staff insulted me about my credit card not being valid, which was not the case. It was something with your website because I had to select the seat several times. Regardless, he gave me another seat 65A (a window seat). When I boarded the flight I was told that they gave my seat to a mother so she could seat next to her son. I spent the entire time playing musical chairs moving from seat to seat until the flight was fully boarded. It was not a pleasant experience as I was very tired and just wanted to relax after boarding the flight. Needless to say, I will limit the amount of flights I take with SA from now on. The boarding experience as very unprofesssional."

Cons: "Boarding was messed up with wrong information on the monitors, 2 lines formed. Service was not ok considering it was business class."

Pros: "Airport staff and airplane service staff were very friendly and responsive. Standard legroom was decent. Flight left on time and arrived at destination early. I liked the plentiful bottled water and the sandwhiches that the crew left out as self-service snacks between meals during the long portion of the flight."
Cons: "Spraying of pesticides in aircraft cabin is distasteful. Seats and entertainment equipment getting a bit out of date and showing wear from use. Economy class sadly has no electrical outlets or USB ports for charging laptops. Man meals were not up to par with other airlines. More and higher-quality selection of films would be appreciated."

Pros: "Efficient boarding and polite staff"
Cons: "Entertainment was terrible and on repeat. Also, I was seated next to an obese man who spread into my seat. Such passengers should be seated next to no one. It was a terrible experience."

Pros: "The seats were way more comfortable than the first (and longer) leg of the trip. The staff was incredibly kind and attentive."
Cons: "The entertainment system wasn't activated :/"

Cons: "This flight never happened and South African Airlines knew it was cancelled, yet we did not receive a notification. Instead, I lost a day of travel in Cape Town. I had to be re-routed through Johannesburg and then to Cape Town. Both flights were late and my luggage came in on the wrong plane. An absolutely nightmare of an experience."

Pros: "Plane had nicely redone interior decoration"
Cons: "Usually SAA has a veg option for food, but this time it was beef or chicken."

Pros: "Seats were much more comfortable - wider and at better angle than Etihad."
Cons: "Entertainment was lacking"

Pros: "I liked that they were efficient and friendly."

Pros: "A very professional service"
Cons: "The food could be imoroved"

Pros: "Flight was smooth and ontime"

Pros: "Seat was comfortable, had an emergency exit seat."

Cons: "The food portions were disappointing."

Pros: "Seats super comfortable"
Cons: "Real food and not just snack"

Cons: "Not many movies to chose from."

Cons: "Kenya Airways sears had less leg room than Qatar"

Pros: "Crew was helpful."
Cons: "We were delaying on the outgoing flight and coming back as well."

Pros: "I liked when there was turbulent, the pilot told us that we should be calm as the plan was going to experience turbulent in a few moment"
Cons: "I felt like the queen cake had a lot of sugar, think of those who do not eat sugar"

Pros: "Yes"

Pros: "Easy going flight with friendly and hospitable crew"
Cons: "Plane was quite dirty inside and out"

Pros: "Comfortable seats and spacious leg room."
Cons: "Good ride and smooth landing."

Cons: "Food - the vegetarian sandwich was cheese with a tomato and cucumber. I mean really. How about a nice tasty hummus sandwich or falafel?"

Pros: "The crew was great, and greeted passengers with a smile."

Cons: "I enjoyed the flight and the host were so friendly and kind."

Pros: "I didnt like anything for this trip - From Kinshasa to Nairobi via Lubumbashi not interesting just tired and borring"
Cons: "First the direct flight from Kinshasa to Nairbi"

Pros: "I got a free upgrade."

Cons: "Avoid flight delays. We missed our connecting flight on Dubai because of delayed departure from Nairobi."

Cons: "According to the KQ App the flight was direct to Cape Town but when we got to the airport we found the plane was stopping in Livingston’s. The result was we were an hour late. Most annoying. Surely the App can be amended to alert us of such changes"

Pros: "Both segmrnts left on time. The on- flight crew were pleasant. The 787 on first flight comfortable in biz class for a nap. Food service well carried out by crew."
Cons: "The 737 on second flight ....the long overnight one... Was very uncomfortable in biz class. On arrival in Nairobi...the hub city...there was no staff. A.c. no working or escalator in airport. Biz line for security not open. Food below average. No breakfast as we one meal."

Pros: "I liked their service and more so, there orange juice"
Cons: "Since this was a short flight , I don’t have much comment."

Pros: "Enjoyed this flight; smooth and no problems."
Cons: "The flight was small, so they didn't have a large entertainment selection."

Pros: "Everything was great about my Kenyan Airways flight. Crew was super friendly and helpful."

Pros: "Comfortable seats, smooth flight, good service on board"
Cons: "Did not care for insect spraying, limited entertainment / movie choices."

Cons: "I had asked for window seats from the agent I spoke to and didn't get that when my flights were changed."

Pros: "professional KLM flights"
Cons: "headphone audio quality not as good as had hoped"

Pros: "Nothing"
Cons: "Timeliness of flights"

Pros: "On schedule"
Cons: "Food Sitting Staff - one of the crew members was particularly rude to another passenger on my row."

Pros: "crew in general helpful Cap kept us informed Price of ticket"
Cons: "Food so so. coffee never came"

Cons: "The plane boarded at 9:30am and then we sat on the tarmac for 5 hours waiting for a new pilot. We were not fed, or told how long it ws going to take. After 5 hours, we finally took off, but were not offered food for another two hours. The 11.5 hour flight turned into a 16 hour flight..."

Pros: "Great job by entire crew"
Cons: "outdated uncomfortable seats, no cell phone charging available which is needed for international travel. This must be fixed asap."

Pros: "Flights were on time and aircraft were well serviced"
Cons: "No complaints"

Pros: "The flight attendants were the best! I fly a lot every year, but I found the flight attendants among the best I have ever had. In addition, the flight was early in arrival! I love Kenya Airways!"

Pros: "after 5 hours of waiting when there was no boarding started at boarding gate we came to know that flight is dealyed by 7 more hours. They provided hotel but it took 3 hours for us to clear immigration and reached hotel and after 1 hours they came to pick us back. there was no support from airlines staff and we were at won. Hotel was just waste because we just use for one hour in 12 hours delay."

Cons: "Cabin crew didn't pass out headphones, chicken was tough, cabin crew were not pleasant after having to clean up someone's vomit in the toilet"

Pros: "Service, crew"
Cons: "Nothing"

Cons: "Timing schedule not respected. No legroom my knees were so squeezed."

Pros: "Solid overall performance in all the basics"
Cons: "Crew were always in a bit of a rush and cold, Paris airport staff were frankly rude sometimes"

Pros: "The flight itself was fine, no issues with that."
Cons: "Had a long layover in Addis, schedule should be better. But with more than 6 hr layover, they still lost my bag. No one contacted me when it made it to the airport. The site did not reflect it either. I left work on the second day to go check and there it was, under a few other bags, which gave the impression it had been there waiting a day already. Going to try and avoid Kenya airways in the future if possible."

Cons: "Food"

Pros: "Late arrival Nairobi. missed flight"
Cons: "Late arrival Nairobi. missed flight"

Pros: "The staff in Addis was pleasant."
Cons: "My original flight was cancelled and I was only given an hour notice before arrival time at the airport! I was rerouted from a one hour direct flight to a 7 hour delay through Nairobi then to Djibouti."

Pros: "Food. The pilot spent some time flying over the Victoria falls"
Cons: "Dirty bathroom"

Cons: "The airline doesn't accept payments for changing flights over the phone. I arrived at Lilongwe airport and they said I couldn't pay them there and that I should pay in Nairobi. The plane was of course late leaving Malawi and when I arrived in Nairobi, the plane was getting ready to leave. The customer service line had +20 people in it. I waited my turn then the agent said it was my fault that I missed the flight and the next flight would be $243 USD instead of $90 like the gate agent stated. Then they told me I had to pay the $243 in cash and they didn't accept credit cards. All of the ATMs were broken there. I returned to the agent and they did accept credit cards, they just didn't want to go to the office to swipe it. The entire ordeal took +4 hours. Worst customer service ever."

Pros: "- plane was empty so I could sit in the exit seats with more legroom. - staff in the plane was extremely nice. - Pilot avoided turbulence zones."
Cons: "- Smelly cabin - Unfriendly boarding crew - Food"

Cons: "My bag was opened and some items were taken out my watch , cologne for men and some Ghanaian currency for my taxi back home"

Cons: "Lack of drink options, no diet cola?! Poor entertainment options"

Pros: "Departed on time and arrived on time . Staff very courteous"

Pros: "Food"
Cons: "Layover"

Pros: "Good save for the delay."

Pros: "Good connection"

Pros: "Excellent"
Cons: "Do better for the meal according to the health safety."

Pros: "Great crew, Food."
Cons: "Reduce baggage charges."

Pros: "Crew. Comfort."
Cons: "reduce baggage charges."

Pros: "The crew whas perfect, the seats comforted and the food whas good."

Cons: "It was exce"

Cons: "cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!"

Pros: "Food and drink was good."
Cons: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Pros: "Airrbus A350 confort"
Cons: "Crew professionalism and food to be improved"

Pros: "Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet."
Cons: "We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle."

Pros: "Punctuality in Punctuality"
Cons: "Everything's is ok"

Pros: "Excellent crew, approachable and helpful. Seat was comfortable with legroom and headrest at the right height"
Cons: "Better selection of videos"

Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"

Pros: "flight was on time"
Cons: "Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter."

Cons: "There was a disruption with the audio system."

Pros: "nothing"
Cons: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"

Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."

Cons: "The orderliness during boarding needs more work"

Pros: "The plane was spacious"
Cons: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Cons: "Flight was delayed again. No priority boarding for Star Alliance members. Staff was unfriendly."

Pros: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Cons: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."

Pros: "Service, the entertainment selection, just everything seemed perfect"

Pros: "I had an extra seat in my row which was nice."
Cons: "No flight overnight is ever very comfortable. It’s difficult to sleep."

Cons: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."

Pros: "A"
Cons: "The plane was shaking everywhere thought I was gonna die"

Pros: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Cons: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"

Cons: "Transfer at Addis Ababa was horrendous - no help from ground staff and the airport was a confusing mess. The landing in cape town was very rough and jumpy."

Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"

Pros: "Brand New Aircraft"
Cons: "N/A"

Pros: "Nothing"
Cons: "Everything was bad, very upset !"

Pros: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Cons: "Great service. Plane took off a few minutes late but nothing major."

Pros: "Got a free voucher"
Cons: "My phone was stolen on airport premises They didn't have my requested meal for one of my flights The boeng 737 is tiny. No leg room and was terribly hot."

Pros: "I like the entertainment,but the quality is not quite good in Amharic part."
Cons: "The food is very bad."

Pros: "The aircraft was brand new so everything was great"

Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"

Pros: "Nothing"
Cons: "Everything. I have written to customerrelations@ethiopianairlines.com"

Pros: "Friendly crew very responsive."

Pros: "Cheap"
Cons: "Delays, Delays, Delays, 2 hours late !!!!!!!!!"

Pros: "aircraft was nice and well kept, and crew friendly."
Cons: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

Pros: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Cons: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Pros: "Nice staff"
Cons: "Food seemed of poor quality."

Pros: "Entertainment options were good and they fed you several times"
Cons: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Pros: "Entertainment options were good and they fed you several times"
Cons: "-changed flight schedule several times after booking ticket -3/4 segments were delayed causing me to miss connections - staff unaware of procedures -several mechanical problems with plane -still do not have bags after 7 days -no compensation provided for inconvenience -poor customer service"

Pros: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Cons: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."

Cons: "The food is terrible."

Pros: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."

Cons: "Addis Airport is terribly organized and far too small for the volume of people they're pushing through it (which is probably the lead cause of the poor organization)."

Cons: "Very very old aeroplane"

Cons: "Food and entertainment is very poor."

Cons: "Addis airport is a disaster, Really long queues and badly organised, Our flight left 20 minutes late and in turn made our landing 1 hour later. The flight attendants on Ethiopian air are very lazy, they dont respond to the service button been pushed, and their English is not that good,"

Pros: "Orderliness"
Cons: "Staff showing ignorance on "checking-in once for one trip", say from Abidjan to Blantyre. They kept me waiting but with little help."