R19 631 Find Cheap Flights from Johannesburg to Xiamen

Had a bad experience with crew member coming back Hong Kong to la the person next to me one of the passenger have taken video and picture of crew member the person that served meal young kid late 20' s 6 5'10 had attitude at his peak anything I asked for I don't know if it was bad day or racial I felt humiliated as people could see difference towards me I no problem with Cathy and my whole family never had one was very disappointed

Frequently flyer number should and could have been put on at the time of booking as I gave the number when booking.

I do not think there was much that could have been done to make it better. The delayed flight was due to bad weather. The turbulent patches were very unavoidable. Am simply thankful that there were no sudden and / or sharp drops during the flight. I do extend my compliments to captain Marcus I believe was his name and the rest of the crew. They all did an excellent job. My only question is whether I get a refund since the seats I had chosen and paid for were reassigned.

More tasty food particularly ethnic food. Staff didn’t respond to calls some of the time in premium economy.

Seat was very old. Didn’t easily go up and down. Flight Attendent had issues moving the seat. Condition of the seat was ok. Parts were peeling off by the foot area. Food was ok. Ran out of the dish I wanted so got the beef. Beef filet was very tender but the sauce was a little strange. Disembarking was very easy.

Good service and food. However, we paid over $400 for aisle seats for my disabled husband and me, and we were given window and middle seats. This was dangerous for our health condition on such a long flight. We needed to stand up and walk around frequently, but we were stuck in our seats. Please give us a refund of our seat payment since you chose not to honor our request.

After each meal was served I didn't see any flight attendant offer coffee or tea to the passengers after the initial drinks were offered. Other flights I had been one it was standard procedure to offer hot drinks after the meal service.

See previous answers. Also food options limited, entertainment difficult to use and did not work properly, lay flat bed is quite big but very hard and uncomfortable

I was mid plane and they were already out of the main beef entree....ugh!

Few vegetarian food options. Incorporating one per meal service would be best and captures a wider audience than just vegetarians (individuals with religious meat restrictions can also eat vegetarian).