Low season | February |
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High season | June |
Cheapest flight | R16 887 |
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
Fly Qatar Airways is always amazing. Their service and care for details is really very good.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.
All over with Qatar airlines my experience was really bad due to delays and then putting me on different airlines and after 8 hours of wait I had to listen to their is no plane to fly for another 24 hours. Wore experience ever.
I had already opted for Vegan food before 2 months yet they say we have no record for it,
Excellent will be flying again in May with Qatar. to Botswana.
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
They again did not offer any functioning WiFi in the transatlantic crossing.
The first half from DC to Paris was very good and the staff were very helpful and humble BUT flight from Paris to Mumbai was sad. 1) it was packed. 2) no space on head compartment 3) crews were unresponsive to the calls 4) one crew member literally banged the bottle of water after giving me glass of water. A little water splashed on me and she was unapologetic 5) with so many hours of flight, little leg space should be taken care else don’t fill your airline till brim which affects your crew and they remove anger on us. 6) huge line for washrooms. 7) 2nd half journey was pathetic
My only issue was my meal was inedible except for the sides.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Generally good. The crew is excellent. The food could be better.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Business class in the second leg - CDG-EVN was a disaster.
Everything went smoothly with Air France. There was a delay in departure which seemed to relate to the immigration services being short staffed.
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
The plane is very small according to distance flight . Seat not comfortable according to the class of business class realy very bad ..
It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time
Inflight wi-fi is below par and difficult to access.
It was fine. We will fly Turkish again for sure.
I ended up paying $170 Euros for luggage for a 4 hour flight. Ridiculous. On top of the delay.
Overall it was good, but the flight was long and crews on such long flights in my experience generally get more involved. They make more rounds with water and snacks and check on wellbeing of passengers. It was not an overnight flight, so the ‘night’ atmosphere in the cabin was not called for
I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.
Friendly cabin crew and the flight was on time. Would recommend toanyone
Excellent service and comfort from the moment you check in. Flight crew is hyper focused on making passengers comfortable and at ease. It’s like a flying hotel!
Seats were great. Business class service has been cut entirely, not even a water handed out
Food was awful and the seats were bad. No privacy in business class with the seat next to someone. 15 hours without WiFi!!!
Food was awful and the seats were bad. No privacy in business class with the seat next to someone.
Staff and service on board is always exemplary. Food however could be better.
The cabin crew were very good, respectful, and nice. However, the flight was delayed more than an hour. They could have managed the problem easily but they couldn't and that affected our travel. Thanks
Great staff. Horribly uncomfortable seating. The seats have been replaced 10 years ago. It was like sitting on an ironing board for 15 hours. This was true for both legs of the round trip flights. Would not take Kenya Airways between New York and Nairobi ever again.
Seriously one of the most disappoint experiences I have ever had when flying. My flight got delayed FIVE hours. Nobody wanted to help at the airport (“this is Kenyan booking, we cannot do anything”). I got on the phone with someone from Kenyan for one hour until he finally moved my ticket to a Delta ticket. Then the painful journey restarted - the Delta crew in land kept saying there was no other flight and ai had to wait. An agent called Gerard Robert was being so sarcastic I felt humiliated. He would say things like “you say you understand what I am saying but you are not understanding what so am saying”. I asked him to please speak in a less sarcastic tone and he said “I am not going to speak with you anymore, go find someone else”. These were his words. Tired, after 14 hours in a plane, I just wanted to cry. I looked for another agent, who was an angel and rebooked me to another flights. Thanks to her, I made it to my meeting in Washington-DC. I am going to send a formal complaint to Delta about agent Gerard Robert. It is not fair to speak with customers in that cynical, sarcastic tone. If one works in customer service, it ia important to mind that tones can make people feel humiliated. And turning the back to a customer by saying “Go find someone else” can’t be part of his training.
The cabin is due for a refresh - the seats are very thin and not very comfortable. The AVOD system also did not work on one of the seats and the touch screen were very glitchy. The overall cleanliness of the aircraft could be improved
Paid an extra USD 100 for so-called Comfort seats. All of these (the bulkhead seats) had parents with babies and infants who were screaming much of the time. One mother even decided to change nappies on the seat. This was anything but comfort!
Front section of economy cabin is better than rear. Paid for seats selected.
Boarding was haphazard after people with small children or walking difficulties
The airplane did not offer standard outlets so I was unable to work on my laptop. This is totally unacceptable for an international flight.
We bought tickets with Lufthanza from Kayak for flight operated by United..
Due to flights being delayed, we missed our connecting flights and we were flown to a different airlines and we end up losing our luggage's.
It never happened. Bumped 2 times then cancelled. 4 cancelled flights after that
Good flight, but left late and food was only okay!
Okay, the flight was over an hour late leaving LAX! I barely made my connecting flight! Very stressful experience! Lufthansa 747 biz class needs a serious upgrade to its seating! The food was good, but the staff was mostly very cold but did a good job!
The trip was good except for the delay that caused a connection issue in Chicago.
The flight was wondering, especially the special assistance from airplane to airplane!
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
Johannesburg (JNB)South Africa
Toulouse (TLS)France