As always, it’s a pleasure to travel with KLM. It is one of my favorite airlines.
Outstanding even though the 330 was one of the oldest in the fleet. The difference was the attentiveness and responsiveness of a really experienced flight attendant. For airline food great variety of interesting choices and good tastes supported by a good wine selection.
Brand new plane lots of room the snack was very flavourful and enjoyable
As per usual when you Hit the UK it's a slow process through customs Not as efficient at Thailand for sure
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
It was really nice journey i personally recommend klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Flight was on time, staff are friendly and helpful onboard.
Terrible last row seats many seats available but no offer to move to better seat
Flight was delayed but more than 90 minutes. This caused me to miss my available windows for pick-up by a friend. I had to pay $125 for an uber back home from the airport which was an added expense that I had not budgeted for my trip. Staff was friendly.
My flight time was changed without any notification to me which ruined my time sensitive plans so I ended up completely changing my travel plans and no reimbursement.
Some crew were unfriendly or in some cases just straight up rude.
Flights were on time actually early service was good and crew cheerful
Economy plus was so cramped I could not use my laptop. It was beyond bad.
Terrible experience! delay 2 time and say i dont have ticket
Seats are uncomfortable. This has been a trend in the industry for decades. Trying to fit more seats on each plane to increase profits at the expense of the passenger.
Once boarding started it was pretty quick. Food was inedible; cold and salty..
The flight was on time. I generally don’t drink or eat on short flights and the seats were good and the flight attendants were friendly. That’s all I expect
Flight team stood out for perzonal attention, kindness at bright cheery attitudes at 8am. Very helpful.
All good, professional service, and arrived close to on time.
They lost my luggage on my way to Namibia (I was unable to review that flight as I was in the bush/off line) It took 3 days to get my bag and I had to pay $375.00 to have it transported to my location as it was over 100 Kilometers from that Airport and the local Airlink carrier would not got that far.
24 hour delays aren’t even heard in 3rd world countries with archaic transportation systems. I’m never flying American Airlines again.
Worst airline in the world. They downgraded me from business class to economy with no compensation.
Charging for the internet in business is penny wise pound foolish. WIn €20 lose customer goodwill
Great flight, last one out the air-conditioning was far to hot and the return it was to cold and then issued blankets. On the outward bowned the headset connector didn't work properly. You had intermittent sound from the audio socket.
BA is a fine airline. The problem lies with XCOVER INSURANCE, that KAYAK uses. Very poor service from insurance. No telephone number to contact XCOVER. Their replies are inadequate & overall very bad insurance. I wish kayak uses standard insurance company., such as AIG.
They had us seating down for one hour just waiting on the plane
Really appreciated the care, attention and friendliness of cabin crew. Very comfortable, prompt and efficient flight.
I was unable to board the flight because I was unable to acquire a visa , Brexit changed my ability to get an ETA, I’m a Trinidad citizen and it takes weeks to get a visa
