R4 442 Find cheap flights from Johannesburg to Kenya

Airlink is my preferred airline for travel in South and Southern Africa. Upington international airport is small so check in and security screening is a breeze. Boarding is easy and the flight was good. Took a while to get the luggage at OR Tambo airport but all in all a nice experience

It was a great experience , it was quick and on time

this route is more expensive than you would expect. Boarding, disembarking was easy and fast. Cabin crew was friendly. Seats are small

The meal was excellent and well suited to a short journey.

Original flight was delayed due to technical issue. Very poor communication. The manager only appeared when we were climbing on board the plane.This resulted in us missing our follow on flight also with Airlink. No ticket issued from Skukuza and no assistance when we landed to address the issue. We had to make our own arrangements and go to their sales desk. Again they had no knowledge of the flight delay and of any passengers that had connecting flights. The lady (unfortunately with all the STRESS I have forgotten her name) at the counter was extremely helpful and is an excellent example of the type of employee Airlink need to promote and employ. Our luggage was in limbo due to all the missing information and assistance. We had to resort to buying extra tickets from South African Airways who were extremely helpful. I work at an airport so am familiar with its workings. I will infuture be looking for alternative flights.

Airline is the best airline experience I’ve ever had.

My flight was good no comments Crew members were good Flight on schedule even earlier at some point Thanks

Easy boarding, smooth flight, friendly and helpful attendants. As with every other airline, there isn't enough leg room to be comfortable. Food was adequate.

Easy short flight from Johannesburg to Harare. Boarding was slow, flight attendants were friendly. They did a meal service on this short flight, including wine, which was pretty cool.

Flight was moved forward by 2 hours with 3 days notice. This meant I could not connect from flight from Johannesburg. So did not take the flight and drove to Kasane. Will never use Air Botswana unless absolutely necessary. Mark

Flight delayed by 3 hours 45 mins and no explanation given or apology. Rebooked on a flight departing to final destination 48 hrs later and baggage not delivered.

My outbound flight was grounded in Lusaka so we never made it to Paris. DO NOT fly this airline you will be stranded and your plans will be completely disrupted

Inflight entertainment with electronic charging stations can help during a long flight.

The flight was delayed with no notice. No inflight entertainment. Communication is vital in any business.

Poor communication: Flight come directly to kigali , didn’t come via mumbasa. Favouring to Rwandan passenger to move from economic to bussiness class after flight depart. Where they don’t asked other older passenger who need more comfort. Rude staff : chekin airport at Mumbai. Talking in local language (marathi) while serving and no sorry no thank you attitude.

Flight was cancelled with no notification until I reached the check-in desk at the airport. I also got downgraded and they lost my luggage.

Very bad. Linda the hostess was very rude all the time

Very bad, Linda the hostess was very rude all the time

The flight SA227 on 2nd March Sao Paulo to Cape Town was delayed by 3 hours. All other flights leaving Sao Paulo left on time. We were told that we were waiting for push back and a routing from Air traffic control. I don't believe this, what was the real reason for the flight delay?

I think more immigration officers at Or Tambo- I spent 90 mins in a queue before I can assisted and most people missed their appointments and meetings

Not sure it was a basic airline so nothing much to like but what was annoying was they delayed so much we missed our connecting flight and we had to almost fight to be out on the next flight and also even get food

Everything the crew werr nice and helpful plus the food was good

First row in business class is terrible - no storage space with video screen folded down between seats. Entertainment system didn't show flight info...

At the last minute as I boarded the airplane they made me check my carry on bag. When I arrived my Apple Watch, sunglasses, and medications had been stolen. I find this absolutely unacceptable. I will never fly with SAA again.

Lost our bags. They didn’t make it to Lilongwe

I did not receive my luggage This airline is not good. My luggage is missing please you guys need to find my luggage. It’s been three days now I cannot get my luggage. This is not a good business I

The cabin crew members were so exceptionally good. They were always respectful to us the passengers and were professional. I also enjoyed the meals.

Customer service and the food was great. If the announcements in English could be said slower for the customer to understand what is being said. Due to ascent, it is difficult to understand. repaeting would help.

Again, entertainment system didn't work. 50% of aircraft don't seem to have a functional entertainment system and the crew is absolutely uninterested in fixing. They just say Addis needs to fix it. Well, Addis had better get off it's butt and fix their aircraft.

Boarding was mayhem. Entertainment system wasn't operational. Food was poor. It was like flying in the 1990's. For the price of the ticket, this was not value for money. It felt much more like an extreme discount airline.

My entertainment screen wasn't working and they couldn't fix it.

The gate was changed at the very last moment and no one informed us. The flight was one hour late and the screen broken, the remote control not working. One toilet was out of order . the other toilets were also not totally functioning, because the washbasin was plugged and the water couldn't flow away.

The food could be better, the beef was quite tough. The crew were friendly and helpful on this flight, which has not being my experience on other Ethiopian flights.

The crew were extremely unfriendly. The plane was dirty and the entertainment system did not work, so they did not even give out earphones to anyone.

Seats were great. Business class service has been cut entirely, not even a water handed out

Food was awful and the seats were bad. No privacy in business class with the seat next to someone. 15 hours without WiFi!!!

Food was awful and the seats were bad. No privacy in business class with the seat next to someone.

Staff and service on board is always exemplary. Food however could be better.

The cabin crew were very good, respectful, and nice. However, the flight was delayed more than an hour. They could have managed the problem easily but they couldn't and that affected our travel. Thanks

Seriously one of the most disappoint experiences I have ever had when flying. My flight got delayed FIVE hours. Nobody wanted to help at the airport (“this is Kenyan booking, we cannot do anything”). I got on the phone with someone from Kenyan for one hour until he finally moved my ticket to a Delta ticket. Then the painful journey restarted - the Delta crew in land kept saying there was no other flight and ai had to wait. An agent called Gerard Robert was being so sarcastic I felt humiliated. He would say things like “you say you understand what I am saying but you are not understanding what so am saying”. I asked him to please speak in a less sarcastic tone and he said “I am not going to speak with you anymore, go find someone else”. These were his words. Tired, after 14 hours in a plane, I just wanted to cry. I looked for another agent, who was an angel and rebooked me to another flights. Thanks to her, I made it to my meeting in Washington-DC. I am going to send a formal complaint to Delta about agent Gerard Robert. It is not fair to speak with customers in that cynical, sarcastic tone. If one works in customer service, it ia important to mind that tones can make people feel humiliated. And turning the back to a customer by saying “Go find someone else” can’t be part of his training.

The cabin is due for a refresh - the seats are very thin and not very comfortable. The AVOD system also did not work on one of the seats and the touch screen were very glitchy. The overall cleanliness of the aircraft could be improved

Food was great. They never to add more current entertainment like movies and shows

Paid an extra USD 100 for so-called Comfort seats. All of these (the bulkhead seats) had parents with babies and infants who were screaming much of the time. One mother even decided to change nappies on the seat. This was anything but comfort!

Front section of economy cabin is better than rear. Paid for seats selected.