Low season | January |
---|---|
High season | June |
Cheapest flight | R8 140 |
I thought the flight crew was very attentive and the food was excellent. The only issues I had were the flight delays. A small one out of Sarajevo and a longer one out of Zurich.
I thought the flight crew was very attentive and the food was excellent. The only issues I had were the flight delays. A small one out of Sarajevo and a longer one out of Zurich.
It was great. The attention, the fly was on time.
Flight was late on arrival. When asked, one of the crew was not helpful with providing us information on if we could meet our transition and would only say to listen to the announcement. We nearly missed our transition because we had to race across the terminals. In addition, our checking bag did not make the transition. After making the report, no calls updating us on status were received. Provided my telephone number, but when I called they said they did not have my number. I still have not received my bag
Bad, my family luggage. did not make t with us. Now my family’s arrived but not mine. No contact from the company or emails acknowledging the problem. Still not even where it is.
This time I was very unsatisfied, due to the tickets, been overbooked from Zürich to Budapest for my children. All four of us had to get a defender out and arrive to put up past nine hours later than originally participated. They did give us different ticket in Miami however, if I would’ve seen this ticket on the Internet I would have never purchased it. We took this because we had no choice. At the airport in Miami during check-in, we were informed that my children’s tickets were sold to someone else and their tickets were canceled. They basically give us no choice but to go with booking.
I paid extra for more leg room and I was put in a regular seat. I couldn't change it and I didn't get a refund. SUPER LAME
It was great! Friendly crew. Good food and service. Great snacks. But one of our luggage did not come to Chicago. Stood at carrousel until the end waiting for our bag and it wasn’t there. Then we had to rush very fast to catch our connecting flight to Cleveland and almost missed it
No fault of the crew, but the the rear lavatories were closed the entire flight. The front lavatories were blocked off for the first part of the flight by the food cart. Then some minor turbulence occurred so the fasten seatbelt sign came on for the second part of the flight. Heroic containment engaged! It was not fun.
Plane was late so luggage never made it to connecting flight. I’ve been home 2 days and still do not have my luggage.
Good BUT four days later I still don’t have my luggage. It never arrived. !!!!
Wasn’t allowed to continue with the purchased tickets because I hadn’t been able to go on the first scheduled leg.
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Check in desk people constrained by fear. Obvious typo on Uganda visa, even though approved, caused loss of flight. Something is definitely wrong with this system.
As gold member there is no priority checkin. Meaning you either have to board with your zone or last with business class pax. As economy pax all the baggage bays are filled by the time you arrive
Flight was fine overall. What you would expect from economy seats. I did appreciate the amenities (eyemask, earplugs, small toothbrush and toothpaste, thin socks).
For a short flight, Qatar Airways offers very good onboard service.
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
It was a really long flight from Doha to Philadelphia and it was overall a good one. The one area that I would comment on is that there is a lot of single-use plastic and disposables in the meal service for American Airlines. It would be great to see more circular options in the meal service to reduce the amount of waste.
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
My seat that I booked over a year ago and some other passenger was sitting in it. They said they could not walk and they would not move. I was with my young kid and the crew did nothing to accommodate that. Just disappointed that the airline accepts that excuse from a passenger.
Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.
Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.
Boarding on time. Limited food and drinks options . Few Crew was rude and unconcerned. Entertainment system is old and barely any new contents.
Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.
Boarding from Accra was chaotic and disorganized. Otherwise, it was a good flight with good food and customer service
Very bad I have traveled to about 70 countries. And this is one of the worst airline with the bad customer service. As a family We purchased our seating tickets 8 D, 8 E, and 8 F but when we board we got switched to 10 A, 10 B and C without early acknowledgment. The seat back doesn’t even go back because the back row is the emergency row. We didn’t like it at all because we actually pay for the seats we want then the manager Melih came and say either we take the new seat or get off the plane. What a bad customer service. He was saying things that are not even legitimate. Due to the seat back unable to be push back we had to go to other seats in the far back and be separated. Very bad experience with this airline and will not want to take it again.
Our seat were changed from Turkish Airlenes without offering us a better choice.We paid for those seats even it was Businesses Class. .The seats we were given was next to cabin crew closet.Crew kept opening the closet while we were sleeping.It was very noisy and we also we’re right to next to kitchen.It was very noisy. We want our money back. Food was horrible when we were flying from Newark to Istanbul. It is a shame for Airline to waste so much money on tastless food.
My experience with Turkish Airlines was highly unsatisfactory. I was prevented from boarding my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, despite my timely arrival. This inflexible rule forced me to book an alternative flight to Atlanta for $1,342.92, as there were no available flights to Miami. Upon reaching Atlanta, I had to book another flight with Southwest Airlines for $270.98 since there were no connections to Miami. Altogether, I spent $1,613.90 on additional flights. Consequently, my total travel time extended to 35.5 hours. The overbooked flight and the enforcement of such unreasonable rules enabled Turkish Airlines to exclude passengers without providing compensation, thereby compelling them to buy new tickets to reach their destinations. This practice is unacceptable, and I intend to report it to the Better Business Bureau and the relevant regulatory authorities.
The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions
Crew was not proactive and were busy laughing and talking instead of attending the passenger’s needs. Meals were served in a hurried manner.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.
I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.
Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.
Online was good boarding also but a child was crying all the way with no intervention from crew member.
1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!
It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
1. They messed up my baby food order. 2. They messed up my confirmed seats. 3. The screen on my seat was not working at all. So, it’s a horrible experience
The experience was amazing! Many thanks to the pilot who informed us that we were passing mt Kilimanjaro and we had the chance to see it !
I like the leg room. I did not like the plane from Chicago to Addis. It was dirty and smelly and toilet area filthy. My screen was not working and kept saying loading. The plane from Addis to Harare was clean , more modern and food looked much fresher and tasted better. Boarding at Addis was a nightmare, long queues and lots of confusion,International space has no seating are and one is standing all the time.
Very bad, flying business but have no benefit of it. the crew was rude and I was not offered any food at all. I called them 3 times but none of them came. I was sick at that time and none of them helped me. an hour before landing they came to offer me food. it was too late because my stomach was already very painful and I was vomiting. I nearly can’t walk to immigration. I was forced to cancel my connecting flight and had to stay overnight in stockholm to recover my health.
Am Wowed I did not ever thought African has such an amazing airline before.
My suitcase 🧳 got missing we still looking for it This not good for them 👎🏾👎🏾👎🏾🤦🏽♀️
I took 4 Ethiopian Airlines flights on my trip. Each flight was one of the worst experiences I have had flying. The interior was filthy on each flight, the seats, the floors, the bathrooms. All were filthy. At 5-10, my knees touched the seat in front of me. The person in front of me declined their seat, basically making eye contact with me should they look up. My seat did not recline, so I was trapped in my seat, unable to use the bathroom or get up from my seat unless I woke up the person laying in my lap. My tv and seat were broken, as well as my friends seat and tv for our 14 hr flight. The bathroom closest to us was already clogged before we took off, so the backed up bathroom smells wafted out and into our row the entire 14 hr flight. Out of 4 flights, they were out of vegetarian food options for each meal. Flight staff was fairly rude and unapologetic, finally agreeing to give me a second roll and butter instead of no substitute offered for most of the meals. Flight crew had zero control over the passengers, allowing adults to congregate by exit doors and talk loudly during sleeping hours. Children were allowed to be completely ignored as they played outside of their seats and screeched for the ENTIRE 16 hr return flight. Forcing passengers to try and shush the children. Passengers then got up and got their bags the second the flight touched down, ignoring all safety and exit protocols. I will NEVER fly another Ethiopian Airlines flight as long as I live.
Movie channels was great. Air hostess could be a little more caring
I still cannot find my luggage. I need my luggage.
I did not receive my luggage This airline is not good. My luggage is missing please you guys need to find my luggage. It’s been three days now I cannot get my luggage. This is not a good business I