Difficult to find some food option for gluten and dairy allergy. May be a fruit salad would be better
Very good experience with Emirates. Always i took thid company.
Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
Always enjoyed flying with Emirates, flown with others but they don't really measure up. The others are cheaper without a doubt, but not as good as Emirates
Fly Dubai takes low cost and thrift to new depths in terms of service levels, terminal 2 is grossly inadequate for capacity and resembles a crowded buss or railway station,, the fly dubai( Emirates) flight is never on time(was 2.5 hrs delayed), and this is not an isolated experience, the flght air conditioning was turned low while we waited on the tarmac for take clearance to save fuel, should say more!!!! The depths! I only fly this airline from a compulsion, emirates code shares for connections to Muscat
Mostly good and consistent of Emirates service. Christmas menu was great initiative and tasted good. Taking the bus from terminal to the plane spoilt the experience a little.
There is an issue with A380 when it arrives in Munich, because a business class passengers like me have to wait for the first class passengers to disembark, which takes some time while you are also offloading economy passengers this causes an issue at customs where your business class passengers end up behind a large bulk of economy passengers This is a frustration and the early dislocation should be and is supposed to be a benefit of business class
Warm staff, very responsive service. Well furnished cabin and comfortable seat and amenities. Excellent onboard wifi connection and very large comfortable restrooms.
Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.
It was fantastic. I really enjoyed it. It’s comfortable the flight attendant. Respect you anything you ask for they gave you except the water.
We were experiencing delayed for 4 hours and of course they took us to Turkish airlines lounge but we could not rested up since there is no bedroom. It was tiring and long day for us🙏 Especially we didn’t fly until 5:45am morning for Miami🙏😢
Seats were very tight with poor legroom - and I am average height. During the 12 hour flight, tiny paper cups of drinks we're only offered during the super and breakfast services, with the crew nowhere to be seen in between. One of the bathrooms was out of order, leading to long lines waiting to use the remaining two available to the economy class passengers.
Food wasn’t good but not their fault as I should have pre selected
A lot of snacks and provided on request by traveller. Preferred meals which were on their menu were not always sufficient for those who wanted them. We were told 2 different items and offer which we asked for were not offered initially. We rejected the 3rd item given as a substitute for our initial choices which we didn't want and so we didn't accept it. Eventually our initial choice was offered. During service of coffee and tea, the crew member didn't offer us and moved back. Luckily neither of us wanted tea at that time. Crew members must avoid behavior that may be suggestive of discrimination
We had requested a wheel chair assist for my husband who has Parkinson’s. The first seat we came to we got off the plane was staffed by 3 men-one was on his cell phone, one was sleeping and the fellow we spoke with was rude and seemed as if he didn’t care that we had a plane to catch in one hour. A person with a wheel chair came and took us to the center area for wheelchairs. Here we waited for 20-25 minutes while our flight went to “boarding.” Finally a woman came with a cart and we zipped through the airport.
It was peaceful excited We enjoyed it always Turkish peaceful excited
Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.
1. One of the crew who was managing the crowd in the business class line specifically asked me if I am travelling by business class while I was standing in the business class designated line. She specifically was asking only me and no one else. Seemed to imply that I may not be aware of it and may be I don't belong there?(Based on my color?) 2. The business class seats in the aircraft was average regular economy seats with middle seat kept free.
Give yourself over 2+ hours layover because if flight is slighlty delayed and you miss your connection, Lufthansa will do nothing for you
The service and food was excellent. The remote control for entertainment did not function properly.
Be aware that your carry on is no longer a carryon. They go by the weight not just the size. Because we were forced to check them we missed our connection. Waiting over half hour at the luggage carrosol. Also, this added inconvenience happened because they "kayak" changed our itinerary knowing our connection was almost impossible, they wouldn't make different flights. Will never book the flight through KAYAK. USE the carrier for direct.
Everything went well. I will fly with Lufthansa again. And use Kayak whenever I book flights
Late departing Budapest, very stressful change in Munich though we made it since connecting flight was delayed.
Took a long time to board. A long wait at the but taking us to the plain
we were able to make it to the connecting flight in Frankfurt to Copenhagen thanks to Lufthansa crew. The ground crew was waiting at the gate and received us and took us through special runway entrance and immigration check. We were on the plane at 10-09 am for 10-10 departure. Thanks to Andre and the other lady for mission impossible :)
Excellent once on board. Security staff at Johannesburg rude and aggressive.
Very old plan, bad cabin layout and seats, entertainment system would get 95% through a film and then crash and reboot. I wont be using Lufthansa after I return back home, would rather pau more for a better flight arramgement.
Horrible airline that charged me $300 for my luggage saying my bag was excess luggage when that flight was super empty. Absolutely ridiculous never flying with them ever again!
Flight was on time. Crew was amazing, minimal announcement interruptions, clean facilities and spaces.
Flight was on time and very comfortable. Staff were friendly and efficient. Food options were good.
Flight delay from Nairobi to JFK causing me to miss my connection. While at NBO waiting more than 5 hours for departure, no Kenyan Air representative made any announcement as to why the delay or when a new time would be given.
Very terrible airline. The flights were delayed for long hours and the customer service is terrible. Never flying with Kenya Airways again.
Overall good experience but for long distances there really needs to be more room.
there really needs to be more room with each seat for such a long flight.
They boarded backwards so our zone meant nothing!!! My TV was broken, the remote was broke, the head set jack was broke! So i was stuck for 15 hours with no form of entertainment!!! The service was ok but they didn't check on us or serve many snacks. They acted like you were a burden when you hit the call button.
The plane was delayed almost three hours because boarding was unorganized then we were delayed even longer because the plane had an issue. The plane didn't look well maintained, there was also alot of tape on the exterior. I won't fly kenya air ways again after this trip.
Sadly, flights were delayed both ways with no reasons given other than " operational".
They lost my luggage on my way to Namibia (I was unable to review that flight as I was in the bush/off line) It took 3 days to get my bag and I had to pay $375.00 to have it transported to my location as it was over 100 Kilometers from that Airport and the local Airlink carrier would not got that far.
Significant delays on the return blamed on weather. Otherwise pleasant and helpful staff. Overcooked chicken on return limited options for dinner.
Service onboard is one of the best nowadays, on top of the regular meals they offer more drinks during the whole flight and crew is super nice and helpful. I truly enjoy to fly in BA.
The whole experience was excellent, O can say out from Miami the best airline to travel with for any European destination. Since the ground staff to the inflight crew attention was great, service on board 10 of 10. Finally the 380 is very confortable and nice to travel.
Check-in in SAN was long. ORD was good. Flight delayed On board crew was ok. No warmth or personality. LHrR barely made connection
Great flight, last one out the air-conditioning was far to hot and the return it was to cold and then issued blankets. On the outward bowned the headset connector didn't work properly. You had intermittent sound from the audio socket.
Wish the food and overall service was better. They treat Business class passengers same as economy
Horrible, the plane is just old and junky...Filthy restroom, seat was as hard as rock. The food, mystery side dish, inedible..geez..just Horrible. Never flying BA again
Although business class, the seating was really cramped. The food was so so.
It was good. Couldn’t Check in online and select seats
