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HKG - CPT

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Cape Town Intl
Mon 9/20
Mon 9/27
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Good to know

Low season

MarchBest time to beat the crowds (13% less expensive on average)

High season

DecemberMost popular time to fly (22% more expensive on average)

Average price (return flight)

R14 520(avg. price over the last 2 weeks)

Good deal (return flight)

R14 751or less

When to book flights from Hong Kong to Cape Town

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for R14 751 or less round-trip.
  • The cheapest flight from Hong Kong to Cape Town was found, on average, 66 days before departure.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is March.

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Top 5 airlines serving Hong Kong Intl to Cape Town Intl

Scores according to KAYAK customer reviews

8,3
Qatar Airways
Overall score based on 11 090 reviews
8,3
Boarding
8,2
Comfort
8,6
Crew
8,3
Entertainment
8,0
Food
Airline reviews

Cons: "Seat"

Pros: "The crew provide good service but personally i did not like the food that could be lot better."

Pros: "On time departure and arrival. Hard working crew members."
Cons: "No slippers for long flights."

Pros: "The crew was unparalleled. Really. Attentive. Friendly."
Cons: "Nothing could have been better beyond the signs at the gate."

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Cons: "maybe they can offer more snacks on the plain"

Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Cons: "Excellent service and stuff"

Pros: "The service was great! I slept almost the whole way in economy and was very comfortable!"

Pros: "Q-suites are fantastic."
Cons: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"

Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Pros: "Service and entertainment."
Cons: "Food."

Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Pros: "Movies collections, friendly staffs"

Cons: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Pros: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Cons: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"

Pros: "Quick boarding, good entertainment choices."
Cons: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"

Pros: "Entertainment"
Cons: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Pros: "All"
Cons: "None"

Pros: "Over all great"
Cons: "Nothing"

Pros: "Comfort of the seat/bed"

Pros: "The airline stewardesses were Fabulous! Especially one from Doha to Cape Town. Food was good and more than enough to eat. I was impressed by the scheduled meals and drink offers , very important for a dietetic"
Cons: "No leg room, can't stretch your legs properly so my bad knee was in pain"

Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Cons: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."

Pros: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Pros: "Crew are great and entertainment options are good."
Cons: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."

Pros: "Aircraft was much better than the flight from US, food was great. The only thing I wished for was more movies."
Cons: "Lack of movies"

Pros: "Same"

Pros: "The crew were all lovely + meals were excellent."

Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing . everything was fine."

Pros: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"

Pros: "It was a good flight. I'd give it 4 of 5 stars."

Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Pros: "Best Arab airline so far.5 star but if I could give more i would"

Pros: "On time, good crew, easy connection."
Cons: "Hard and tight seats for such long night flight."

Cons: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Cons: "Steep decline in food quality"

Pros: "Alinda, the stewardess."
Cons: "Too long journey."

Pros: "Seats were to narrow for a tall person"

Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."

Pros: "The aircraft was perfect it self. The crew were nice"
Cons: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."

Pros: "The crew was polite"
Cons: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Pros: "Staff was friendly and I was comfortable"
Cons: "Toilet was a bit messy. Menu can be improved"

Pros: "Good seating and entertainment."
Cons: "Sort out the food."

Cons: "The entertainment system did not work properly"

Pros: "Very friendly staff, prompt service, smooth boarding, clean cabin."
Cons: "I usually love the food on Emirates but this was really not good. Barely edible!"

Pros: "Everything"

Cons: "Me"

Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Pros: "Crew were great, entertainment was great, all in all a really comfortable flight despite not getting an aisle seat which would have made it even better"
Cons: "I discovered when I hit Dubai that despite having an eight an a half hour layover that I didn't qualify for the free hotel I thought I did qualify for as someone with an eight hour plus flight so that was a little disappointing have had it before so assumed it was on all flights but that ended up being a negative surprise..."

Pros: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Cons: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Pros: "Loved the service and the movie options."
Cons: "The food was just okay. It was pretty bland."

Pros: "Comfort and food, good seats but extra cost."
Cons: "Bad value Internet in this day and age."

Pros: "Great service!"
Cons: "N,/A"

Cons: "The seats on the 777-300ER were tiny compared to the seats on the A380 from JFK to dubai. My wife and I are both small people and we were cramped. This is very unfair to us and even so to larger people on such a long leg The entertainment screens were also very poor. Small, low res"

Pros: "Dinner portions were too small."

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Pros: "Flight timing"
Cons: "Service"

Pros: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Pros: "Comfortable seats, nice crew, good entertainment selection"
Cons: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"

Pros: "Very responsive and friendly crew"
Cons: "Would like to see more vegetarian options"

Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Cons: "I thought I had paid for window seats."

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "Lovely flight crew and great film selection"
Cons: "Would have liked more healthy food options d"

Pros: "Javier the flight attendant was so welcoming and attentive. Flight got l fit late, but arrived on time. Service was efficient and respectful. Was not as crowded as prior flight and was able to eat the meal"
Cons: "Time of flight really sucked. 4:00 AM departure meant arriving at 1.00 AM. Tough way to start a day"

Pros: "Friendly crew"
Cons: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Cons: "Codebase flights and no one looking as us as customers."

Pros: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"

Pros: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Cons: "Dull food."

Pros: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Cons: "I did not like that only one bag is allowed on the flight if you are in economy."

Pros: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"

Pros: "Loved the entertainment options."
Cons: "Food was horrible and cabin crew was not nice or friendly."

Cons: "it was late and it was not informed until we all sat."

Pros: "Flying with Swiss Air instead"
Cons: "Our connecting flight coming in from Crete was delayed and we arrived in Athens too late to make our flight home. The Emirates service desk offered no help in getting us on the next flight home. They were booked full the following day with the exception of business class seats and were going to charge us an additional $4000 which included $600 each for being a no show. They refused to waive any fees so it was drastically cheaper to fly home with another airline. I am most disappointed in their lack of effort to assist us in getting home and they really showed no concern. I will never fly this airline again."

Pros: "The flight crew we're fine and helpful if you needed something."
Cons: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."

Pros: "Good Price with on first priority"
Cons: "N/A"

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Pros: "Entertainment facilities very good. Important for those long trips. Food good too"

Pros: "Nothing."
Cons: "My seat was changed after I had booked and paid for flight."

Pros: "Affordable price"
Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Cons: "Screen was black and white most of flight"

Pros: "The flight was empty and the luxury to choose your open row of seats"

Pros: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."

Pros: "Everything was Great !!"

Pros: "We were pleasantly surprised when my whole family received a business class upgrade The services on board was excellent."
Cons: "Check in at he Jeddah Hajj terminal is chaotic"

Pros: "Overall fully satisfied with a safe journey package"

Pros: "Great leg room in economy, plane A380 very new and modern."

Cons: "That there were no WiFi on the flight."

Pros: "Flight was not full Enough space to sleep"
Cons: "None"

Pros: "The crew was friendly and helpful."
Cons: "The aircraft looked new. However the seat widths seemed small. Awkward recline as well. The seats were just not comfortable."

Pros: "Delay was for 30 min"

Pros: "The service and food were good."
Cons: "As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat."

Cons: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Pros: "Nothing"
Cons: "Entertainment didn’t work, the crew did nothing to help. The plane was hot and stuffy. My luggage is lost."

Pros: "The crew was very accommodating"
Cons: "Entertainment system was old and with few choices"

Pros: "Crew, food, boarding, service"
Cons: "Very tight seats. Not enough of leg room"

Pros: "Amazing food, There were pillows, blankets and earbuds on every seat. Really a great flight overall and I would fly with them again."
Cons: "The only minor complaint was that the seats are so small that when the person in front of you reclines, you literally can’t get out of your seat."

Cons: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"

Cons: "Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip."

Pros: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Cons: "Nothing"

Pros: "Fast boarding"
Cons: "The food is the worst there is"

Cons: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Cons: "they cancelled letting me fly"

Pros: "Great staff and air flight attendants"

Pros: "Tasty lunch with good service in business class. Modern comfortable plane."
Cons: "Flight delayed by a few minutes."

Pros: "The crew was very helpful & friendly"
Cons: "The a/c or fans were on too high"

Cons: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Pros: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"

Pros: "on time, quiet, nice screen, fast luggage delivery"
Cons: "no foot step available at the seat, uncomfortable for small people who’s heels can’t reach the floor"

Pros: "Took care of every need with a smile and class"
Cons: "Seats uncomfortable"

Pros: "Les hôtesses ont été super gentilles. Merci!!!"
Cons: "L’espace entre les sièges est très réduit"

Pros: "Liked the flight arrangements as convenient. Although left Zurich little bit late, made up time as OK. Thanks for the great experience in using your services."
Cons: "Seating room is very tight, especially for someone who is over 6 feet tall. Wished I alerted Swiss Air in desire to have exit row seats."

Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Pros: "Online check-in was easy, boarding was smooth, and time on the flight seemed to go by quickly. Seats were a little too close together in economy to fully relax but that's the nature of economy seating. The dinner was very tasty, crew was friendly."
Cons: "My seat-back entertainment system did not work, but I had not planned to use it anyway. For the other three members of my family it did work, but not very well. Fortunately they had other options they brought with them."

Cons: "I felt like a sardine."

Pros: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Cons: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."

Pros: "Amount of times drinks, water, was served."
Cons: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Cons: "My tv screen wasn’t working."

Pros: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Cons: "The food was edible but not up to the usual Swiss Air standard."

Cons: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."

Pros: "Food was better than some other long-haul flights I’ve been on. Plane fairly clean and comfortable."
Cons: "Entertainment options more limited than Delta or Virgin, who I’ve usually flown intercontinental. Boarding in Zurich was a mess. No order to it and they didn’t start boarding until 20 minutes before takeoff. Nearly every intercontinental flight I’ve taken needs closed to 45-60 minutes to do a full board. Sure we made up the time in the air but the process to get on the plane was frustrating."

Pros: "-"
Cons: "- late in arrival - 2h late in departure - lost my luggage"

Pros: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Cons: "All of the above with the exception of crew & food comment."

Pros: "The plane was comfortable. The headrest was great and the seat pitch and recline were decent. I was able to sleep better with Swiss than with other airlines like Lufthansa or Delta. They are much better overall for sure. The food and staff were excellent! The food quality is very good compared to the other airlines. The cabin crew are always passing around water and chocolates throughout the flight. They were friendly and helpful as well. The pilots were also very good. We had no rough turbulence and their landing skills were amazing."
Cons: "The boarding procedures could be improved. They don't have zones and everybody just line up. Families with small children are not accomodated first."

Pros: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Cons: "NOTHING"

Pros: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Pros: "Attendants were cordial"
Cons: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Pros: "The food, the crew, and the smooth landing"
Cons: "The seats. Kind of uncomfortable"

Pros: "So far so good."

Pros: "ROTTEN SWISS AIR.I WILL NEVER FLY WITH AGAIN!"
Cons: "ARRIVED AT THE AIRPORT AFTER TWO WEEKS HIKING MT BLANC .ANXIOUS TO GET HOME.WHEN I ARRIVE I WAS INFORMED I AM FLYING"STAND BY"KEEP IN MIND I PAID FOR THE TICKETS WHICH I HAD IN MY POSSESSION.YES!I DID BOARD THE FLIGHT BUT FOR ABOUT TWO HOURS I WAS NOT SURE .APPARENTLY SWISS AIR POLICY IS IF THEY OVERBOOK THEY AUTOMATICALLY RELEGATE ECONOMY CLASS PASSENGERS TO STAND BY AND THEN LET THEM GRAVE/BEG FOR THE SEAT YOU ALREADY PAID FOR.I WILL NOT FORGET THIS!40 YEARS OF FLYING THIS WAS A FIRST FOR ME.YOU STINK SWISS AIR!"

Pros: "Lots of snack service and real dinner's! So much yummm"
Cons: "Boarding was kinda weird and confusing."

Pros: "Always replacement"
Cons: "None"

Pros: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Cons: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Pros: "went smoothly on our flight from Zurich to Boston. The flight attendants made all the difference! We would fly Swiss Air again."
Cons: "The arm rest would not raise so it was 100% out of the way on our Airbus 330. This was true for all coach seats in the main cabin."

Pros: "Clean aircraft, good leg room, and friendly service"
Cons: "Nothing"

Pros: "The entertainment system"
Cons: "Direct answer is "nothing"; however, it should be noted that this not a Swiss Air flight. It was a code share on a United Airlines flight."

Pros: "Great food and drink service."
Cons: "Entertainment system is outdated relative to other airlines. A bit disappointing."

Pros: "Crew was as helpful as they could be. A man fell ill during the flight and was carried into first class be the crew. There were screaming little kids placed all over economy with parents that did nothing about their high pitched screaming and I do mean screaming and screeching as a form of communication. There was only one much younger child that was in real distress and the Mom and Dad walked up and down the aisles trying to comfort that child and not disturb others passengers. The rows of seats were so close together that when the person in front of me reclined, I could not. get up from my seat and it was on the aisle! The young man sitting next to me just stood on the seat to climb out. We could have made an earlier flight, but the manger of the reservation desk in Tel Aviv was too lazy to check to see if we could switch to the earlier flight was easily make able with lots of seats, but I couldn't do it on line and she was busy talking to her friends. As a result, we had a 6 hour lay over in Zurich that was unnecessary."
Cons: "Nothing"

Pros: "Nothing"
Cons: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Pros: "The crew was awsome"
Cons: "The food"

Pros: "One of the flight attendants was very rude and seemed bothered when I inquired about a meal since I was sleep when they originally handed them out and said that I would have to wait u til the next meal period."
Cons: "She could have informed me they where no longer available."

Pros: "got exit seat"

Cons: "The airline lost our bags!"

Cons: "More space on economy for long flights."

Cons: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."

Pros: "Crew was attentive"
Cons: "We sat on the runway for an hour."

Pros: "Crew were great. Very friendly & helpful"
Cons: "Lufthansa really need to serve something better than high school cafeteria grade food"

Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Pros: "I just loved the friendliness of the crew. Way to go Lufthansa"
Cons: "Not sure about the seats but they could use some cushion."

Pros: "Evrything"
Cons: "Nothing"

Pros: "The food was good was good"
Cons: "The entertainment was poor the movies selection was poor"

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Baggage checked through from delayed overseas flight did arrive with us."

Pros: "Arrived safely; good selection of movies; sound reasonable."
Cons: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Cons: "After arranging seat and checking it over and over for months to be sure it was a right window, for medical reasons, they took it away from me and gave me one which bumped the nerve damage in my arm. They said it was their agent's error but did nothing about it."

Pros: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Cons: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Pros: "Bag drop in Hamburg for flight to Frankfurt and then connecting to San Francisco was the quickest I have ever experienced. I think the check in app captures all the info needed so well that when you drop your bag, my passport was checked and that was it. Done in 3 minutes. Flight is only 80 minutes and drink and snack offered."
Cons: "No issues"

Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."

Pros: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Cons: "No negative comments."

Pros: "Clean aircraft, very friendly crew, good food, overall great trip."

Pros: "The business class area was spacious"
Cons: "Crew is too curt... they could use a little more smile"

Cons: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Pros: "Firstly, the food was great!"

Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"

Pros: "Leg room and the chairs were great."

Pros: "This leg of light was good. Service on board was very good."
Cons: "no complaints."

Pros: "Everything was perfectly on time. Pilots were excellent and crew very attentive."
Cons: "Food was ok"

Cons: "Headsets and entertainment screen was old and the selections were poor"

Pros: "Ease of boarding. Plenty of luggage space. Friendly and courteous crew"
Cons: "Last snack of ham and cheese was aweful"

Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."

Pros: "as usual flight itself was okay"
Cons: "no major complaints"

Pros: "The staff on board had the same view on the "comfort" on board and told us, that even her husband tries to avoid Lufthansa if possible."
Cons: "Everything on board the economy class is on Ryanair level. It is nearly not possible for me (1,89 meters) to have a comfortable flight in these seats. We will try to avoid Lufthansa as often as possible in the future (I`ve had a senator level in earlier times and things changed massively!)"

Pros: "The crew were excellent, seats were comfortable, and the entertainment system had enough options to pass the time."
Cons: "The food was less than desirable."

Pros: "Crew very attentive"

Pros: "on time, many toilet rooms available. not too much noises from other passengers."
Cons: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."

Pros: "The service was incredible! We had wonderful flight attendants. Also, the food was great."

Pros: "The flight staff was excellent!"

Cons: "Everything was good"

Pros: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."

Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."

Cons: "Kosher snacks were missing.."

Pros: "I liked the friendliness of the staff, the flight was good, the food was very good."
Cons: "I closed my eyes for just a few minutes two hours before landing and I missed the last meal. I was not sleeping but somehow the stewardess was going around quickly because I heard her in back of me. I thought she was headed in my direction but she had already passed me and then the drinks came around so I could not get thru to go back and ask for the "pizza". I wish the stewardesses would make a quick check up and down the isles in case someone dozed off. The first meal that I received was very good but I am glad I didn't miss it when they came around. Especially that I traveled alone. I do have to say that the comfort of the seats on the way to Europe was much better. It was a different airline."

Cons: "I never took this flight."

Pros: "going home"
Cons: "support call line entertainment food connection time all sub standard in economy plus... will not use again."

Cons: "Spicy food"

Pros: "On time!!!!"

Pros: "vunderbar"

Pros: "The basics were fine."
Cons: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Cons: "Allow business passenger to use front bathroom."

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Cons: "Nothing"

Pros: "Perfect"
Cons: "Nothing. Flight was amazing"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "The crew was very kind"

Pros: "Muslim food"

Cons: "Still don’t have my luggage yet"

Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Cons: "Not being 1 hour late"

Pros: "Very professional"
Cons: "Lost luggage"

Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Pros: "Awful"
Cons: "Everything"

Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."

Pros: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Cons: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Pros: "Crew were great, food, entertainment, seat and everything else was great as well."

Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Friendly staff"
Cons: "Leg room"

Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."

Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Cons: "The movie selection did not seem extremely varied."

Cons: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Cons: "The streaming service didn’t work"

Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"

Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pros: "Good Experience"
Cons: "Nothing much"

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Pros: "On time"

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Pros: "Excellent experience with the cabin crew."
Cons: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pros: "Comfort economy well worth the extra."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Cons: "Long stop over at Schiphol. Too Long!!!!"

Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Hong Kong to Cape Town

Airlines flying from Hong Kong to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to Cape Town

Mandatory masks

Masks required on board, masks provided on flights from Hong Kong to Cape Town

Social distancing seating

Middle seats unavailable to book on flights from Hong Kong to Cape Town

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hong Kong to Cape Town

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