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EBL - CPT

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Erbil (EBL)
Cape Town Intl
Tue 5/18
Tue 5/25
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Top airlines flying Erbil Intl to Cape Town Intl

Scores according to KAYAK customer reviews

7,9
Turkish Airlines
Overall score based on 23 113 reviews
7,8
Boarding
7,8
Comfort
8,2
Crew
8,0
Entertainment
7,9
Food
Airline reviews

Cons: "Need better food"

Cons: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Pros: "crew excellent, food excellent, entertainment good."
Cons: "Space between seat rows is barely adequate."

Pros: "The food was finished by the time crew came to serve me and actually said sorry we have no food left for you. Due to flight delay missed connection and the Turkish airlines staff at Istanbul was extremely rude and downright unhelpful"
Cons: "Turkish airlines really needs to train crew in how to behave under difficult circumstances"

Pros: "It was 8 hours late!!!! There was hundreds of people stranded at the Dhaka airport; elderly kids!!! The airline or the airport had no information on why there was this horrendous delay. No announcement- Nothing. I’ll never take Turkish Airlines again in my life."
Cons: "Some kind of announcement would’ve been helpful. There customer service: hire some people who at least knows and acknowledges that there is a delay."

Cons: "The stewardess not very nice"

Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Pros: "Entertainment and punctuality"
Cons: "I think some of your steward and stewardesses exhibits racist tendencies. I am not sure why this is so. They need to be educated that we are all paying customers and they should know how to avoid the discrimination trap."

Pros: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Cons: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Pros: "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
Cons: "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."

Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Pros: "Everything"
Cons: "Big uncertainty and running to catch the connection flight. Bad feeling. Probably the delay was not caused by the airline, but the crue could not guarantee that the connection woul wait."

Pros: "Nice seat, good choice of entrainment, great food"
Cons: "That they offloaded my baggage and didn't tell me. I didn't have my stuff for 2 days."

Cons: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

Pros: "The entertainment was good"
Cons: "We asked for special meals and they told us they only had one type of meal on board"

Pros: "Nothing. How can anyone overbook a flight and want the passengers to pay the price. Food is horrible. Will never book with this airline again"
Cons: "Everything. Customer service is horrible"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Pros: "Food"
Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Pros: "This flight was not available"

Cons: "The flight was cancelled and I still didnt receive my refund."

Pros: "Almost nothing specially the flight from Dhaka, If I known that the level of business class is like that, I would have bought economy"

Pros: "Baggage allowance of two 23 kg checked bags each. Meals very good including specially ordered vegan ones."
Cons: "Delays in boarding and takeoff from Istanbul to Boston caused flight to arrive 1 hour late which messed up ground arrangements. This may have been because of new Turkey - USA visa issue which just took effect. Refueling was also late. Note: the Istanbul airport is quite dated; restrooms at airport not very clean."

Cons: "Delayed flight. Lost baggage. Although promised to be delivered on the next day, it didn't happen. Still waiting for resolution of this issue."

Pros: "Wonderful crew, food and flight in general. Pleasant and cheerful crew."
Cons: "The entertainment system did not work on my seat. Not a big deal, but inconvenient."

Pros: "customer service, food, entertainement."
Cons: "small seats"

Pros: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Cons: "Food was dried out and tasteless"

Pros: "As above"
Cons: "As above"

Pros: "The service was good., food was good, boarding was little though."
Cons: "Usually the layover is long even though they provide you with hotel but, its too tiring"

Pros: "I used the prime lounge in Istanbul and when it was time to go, I was able to practically walk on the plane without any wait. The seats were comfy and didn't have a ton of legroom but it wasn't bad. The staff we're friendly and helpful. The in-flight entertainment had a pretty impressive selection and had one of the best-designed interfaces I've seen so far (and I've ridden a variety of airlines). Last and most important, the food was hands down the BEST I've had on a plane. Turkish is killing it, they're my new go-to airline!"
Cons: "I really can't complain about anything, even if I try! Maybe the touch screen sensitivity on the entertainment console seemed a little off, but that's just nitpicking"

Pros: "I liked everything about the flight."
Cons: "N/A"

Pros: "Everything worked well. Service, food, entertainment, et all."
Cons: "nothing was amiss."

Cons: "The boarding time on the email was 21:40, but the real boarding time was at 20:40. I missed my flight, because of this, very unhappy and unsatisfied with the service. I had to search urgent trip and pay twice more, than i should, because of that mistake. Very poor experience"

Pros: "I loved the free tour of Istanbul that Turkish Airlines offers for thsoe who have long layovers there. The flight attendants were constantly walking through the aisles to hand out food, beverages, and other amenities. Very good movie selection. Turkish Airlines is my new favorite airline!"

Cons: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."

Pros: "I Like the food and movies"

Cons: "Leg space a nighrmare!! Was uncomfortable for all the 13 hrs of the flight. Terrible experience"

Pros: "It was a 12 or 13 hour flight and except for sitting too much we were never uncomfortable. The service level made me think we were back in the 80's. Hot towels, attentive service, tons of food and free drinks. There was actually one meal that we would have eaten even if it wasn't on a plane. They gave out full size blankets and pretty fluffy pillows. (I bring our own anymore, because you never know if you will get one on most airlines, and if you do they're usually useless). Their entertainment system was amazing. We caught up on all the recently released movies that we've wanted to see for FREE! If only Netflix had this quality of movie offerings. They had fresh flowers in the huge bathrooms. It's that type of attention to detail you just really don't see anymore."
Cons: "Can't think of a thing that could actually be changed."

Pros: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Cons: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Pros: "Service when it was done"
Cons: "Infrequent service Crowded Entertainment system bad"

Pros: "The flight was amazing with every detail. Big thanks from cabin crew as well as i had a free upgrade to business seat"
Cons: "Everything was awesome and nothing was bad in this flight. Big thanks to the cabin crew team"

Pros: "Everything went very smoothly. Nothing to complain about."
Cons: "I was not unhappy with any aspect of the flight."

Pros: "All the movie options, the great food, the great service, and the timeliness of arrival."
Cons: "Nothing, it was great!"

Pros: "On time."
Cons: "Food. Entertainment. Leg room."

Cons: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."

Pros: "Free blockbuster movies. Two meals. And a in-flight comfort bag that included a variety of things including, an eye mask and slippers. Always came around with drinks."

Pros: "Flight was ontime"
Cons: "1st class seats not as comfortable as other airlines. Food was nasty."

Pros: "Great Cabin Service, Great Food, timely arrival and departures."
Cons: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Pros: "The movie selection was great. Flight times were right on track. No unnecessary delays. Food was good too."
Cons: "The incredibly long layover. 9+ hours. We were all cramped in this incredibly small space like sardines. Please don't decrease seat space more! Very uncomfortable seats. I could not get my seat to recline at all. Service was very slow. Especially clean-up of food trays."

Pros: "Good food, service, and entertainment"
Cons: "The seats are not very cushioned"

Cons: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Pros: "Comfy seats in United Polaris"
Cons: "Crew didn’t ask enough for additional drinks (neither alcoholic nor water)."

Pros: "Flight was on time"
Cons: "Very rude crew, I asked for water and I was told to get and help myself"

Cons: "More space on economy for long flights."

Pros: "It was canceled. And scheduled next day."

Pros: "The crew was attentive."
Cons: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Pros: "Crew was great and friendly"
Cons: "Food"

Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."

Pros: "Seating, Entertainment, Food"

Pros: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Cons: "Never made the flight because my first flight was delayed."

Pros: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Cons: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Pros: "Great service, smooth, on-time flight."

Cons: "Seat!!!!!!!!"

Cons: "Didn’t like the food"

Pros: "Excellent cabin service with full drinks bar, nice choice of meals and good entertainment choices"
Cons: "Entertainment system reluctant or slow to respond to commands"

Pros: "Boarding was fast. Lots of bathrooms."
Cons: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Pros: "Clean aircraft, very friendly crew, good food, overall great trip."

Pros: "The short wait for departure."
Cons: "The long complicated walk to the gate...."

Pros: "The crew was nice and polite."
Cons: "TV screens were old. Its response to the touch was iffy. It used to detect the touch point correctly sometimes but not other times. Often it took quiet some time to read and start something of my choice, which was quiet frustrating."

Cons: "A lot to improve on the seat size for comfort."

Pros: "Firstly, the food was great!"

Pros: "Friendly crew. Flight left on time"

Pros: "The crew was friendly and the flight was comfortable. And the food was very good."

Cons: "Boarding was a mess"

Pros: "Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price."

Pros: "The crew was more helpful than the transatlantic flight."
Cons: "My seat. It was right behind the first class and as the crew rushed to serve them, they threw the separating curtain at my face as I was sitting on the corridor. It was so frequent I couldn't sleep and the passanger did the same."

Pros: "Lufthansa arranged for pickup with a van upon disembarking from my late flight from Pisa and took me through a special passport and security checkpoint so that I was able to catch my MUC-SFO flight. Flight departed late, but pilot made up all tge lost time in flight. Crew was professional, very polite and efficient."

Cons: "All good."

Pros: "I was upgraded after all the pressure from thehurrricane this was the icing on the cake"

Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."

Pros: "Not much"
Cons: "Entertainment system wasn't working. 11 hour flight. Boring. No seat change available. No reading light, as light controlled by entertainment system. Seats in front of toilet cluster lit up every time door was opened. Crew were slow to react. Wasn't a priority. Ruined the excellent first leg of had from Philadelphia to Frankfurt. Do they run inferior planes to South Africa compared to USA?"

Pros: "Nothing special. Very early flight. Just wanted coffee.... Then sleep"

Pros: "I received a surprise upgrade to Business class. The flight crew was very attentive and flight was easy."

Cons: "This was a very tight confection. When selling international connections the layover needs to allow enough time to exit the plane, cross a huge airport and go through passport control. Boarding starts early and this connection was barely enough time."

Pros: "All the staff was very friendly and helpful."
Cons: "Terrible leg room."

Cons: "Breakfast bun was not tasty - too much bread and not healthy at all."

Pros: "Food choices were excellent. Crew was attentive."
Cons: "n/a"

Cons: "i missed this connection was put on a united flight and was bumped down from business to economy. no apologies, no effort whatsoever to make up"

Cons: "The company denied any responsibility for the passenger and for the full fill the trip"

Pros: "The service was good as they were making up for the entertainment system issues on the plane."
Cons: "Only 3 movies available on the entertainment system. Food on Lufthansa is bad."

Pros: "Unfortunately not much, although I have always had good flights with this airline in the past and will use them again for a direct flight to Germany. I guess it was just a bad day for them."
Cons: "Flight was three hours late leav ing due to a mechanical issue. We sat on the plane while it was being repaired and refilled. I was too hot the whole flight..I think it's the design of the ventilation system on this particular plane. The person by the sunny window stifles. Food was about as bad as it can get. Then I was offered coffee and got tea. Crew never smiled. My headphone had a loose wire so the sound went in and out. Not like past Lufthansa flights."

Cons: "The seats recline too much! The passenger in front of me almost immediately reclined her chair right into my face, making an irritable experience on a long flight for me. That is the only flaw in your service in my experience."

Pros: "Great food, on time arrival"
Cons: "Seats are very tight."

Pros: "The service was very good throughout the whole trip."

Cons: "Not enough space. Seats are way to small. No tv's on plane"

Pros: "The Frankfurt-Boston flight seat was comfortable & food was very good as well as the air hostess in charge was excellent & very cordial."
Cons: "Entertaintainmemt movies"

Cons: "Service, always delay"

Read more about Turkish Airlines
COVID-19 information

Safety measures for airlines flying from Erbil to Cape Town

Airlines flying from Erbil to Cape Town have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Erbil to Cape Town

Mandatory masks

Masks required on board, masks provided on flights from Erbil to Cape Town

Social distancing seating

Middle seats unavailable to book on flights from Erbil to Cape Town

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Erbil to Cape Town

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