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Cons: Chicken was undercooked. No power outlets.

Cons: Plane was very very old

Pros: Crew was good

Cons: Arrived one hour late.

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Pros: Friendly crew. Excellent check-in. Priority bags came off first.

Cons: Water to drink during flight.

Pros: Airrbus A350 confort

Cons: Crew professionalism and food to be improved

Pros: The crew was nice. Service was excellent.

Cons: The upholstery can be improved.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Yes, the crew were nice and amazing

Cons: Serve warm food not cold

Pros: Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up

Cons: The cabin crew had masks to protect themselves I think against the threat of Coronavirus. We passengers did not have them. It looked awkward. How about if instead of handing out headsets they gave passengers masks?! Overall I enjoy ET.

Pros: I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone

Cons: As I said, I liked everything. From the departure to the landing

Cons: My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash.

Cons: The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived.

Pros: The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination.

Cons: Everything was great!!

Cons: Better seat

Pros: Crew. Comfort.

Cons: reduce baggage charges.

Pros: New airplane was comfortable and clean. Food was just okay.

Cons: We had to transit in Addis (connecting from Dakar) and the whole experience of going through the Addis airport, getting the voucher for the hotel, and going to the hotel was horrible: it took forever going through immigration and getting a simple stamp on the voucher (the latter an unsafe experience and time consuming, with hundreds of people piled up to get those stamps from just two people, crashing again each other, with no order, no lines). Somewhat there has to be a better way to manage this and make the experience safer and more comfortable to everybody. For instance, just enforcing to stay in line and organizing the lines would have saved everybody a lot of time and effort.

Pros: Yes

Cons: Nothing comes to mind

Pros: Crew were very good. Comfortable flight.

Cons: Choice of movies could be much better.

Pros: NA

Cons: NA

Pros: The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one.

Cons: The security in Cairo was really a joke.

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Cons: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...

Pros: Yes

Cons: Nothing comes to mind

Cons: Nothing else. All was well