The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long
Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Food was excellent. Leg room in economy, not so good; I’m 6’-1”.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.
They should resume the fast track for business / first class passengers
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
They forgot to serve food and the crew was very unfriendly. Never experienced such a bad KLM flight. Usually fly from Toronto. New York was different.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
The immigration hall in Amsterdam was understaffed, so passport checking was slower than it should be for a major airport. They need to get the automatic readers up and running for non EU passport holders. Waiting in line after a long flight feels a bit abusive.
Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.
First of all we couldn’t check in online, then we learn at the airport we were on stand by for KLM’s mistake of overbooking. The seats were not comfy at all. Our luggage got lost.
Ad experience - been flying many years with them but they are losing out to other carriers with their service and bagage / seating policy. My 2 12-yo kids were not placed with the parent. Absurdity.
Short flight so it was okay. Nice crew, all very pleasant and professional. We were near the back in row 27 so just as we got our drinks, we started our descent so had to drink very quickly!
KLM remains a quality flag carrier airline which maintains its standards whilst all their competitors are lowering theirs.
The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.
Seated in row 6 you are separated from business class close to the toilets. The is a high panel in front that obscures forward viewing, coupled with no window view. Service is limited as the area is not in view of the attendants. It is closer in proximity to economy than business class.
Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
All the crew members were too slow and rude. Most of the times the registers were empty, while hundreds of customers were waiting in line, and it was impossible to get a supervisor. Despite being in line on time, I missed my freight, plus a some customers who were ahead and behind me.
Seats very small and unable to pre purchase internet or seat upgrades
I recently travelled with Qatar Airways from Doha to Dulles in the QSuite, and the experience was nothing short of exceptional. The QSuite truly feels like a First-Class experience, with its luxurious design, privacy, and comfort. The cabin crew, especially the lady in charge of the cabin, was remarkable—professional, attentive, and genuinely kind. The food was excellent, and the comfort of the seat was absolutely first-class, making the journey smooth and enjoyable. While the in-flight experience was outstanding, I have a few points of feedback. Firstly, the content available in the in-flight entertainment system could be expanded and upgraded to include a more diverse and updated collection. This would elevate the entertainment experience to match the premium standards of the QSuite. Secondly, regarding the Wi-Fi service: while QSuite passengers receive one hour of complimentary Wi-Fi, any additional usage requires a fee of USD 10. Considering the premium pricing of QSuite, it would be more fitting to include unlimited Wi-Fi as part of the experience, further enhancing the luxury offered to passengers. Lastly, I must highlight an issue with luggage handling. Unfortunately, my luggage did not make it through the transit, which was disappointing. While the ground crew assured me that it would be delivered to my home on the same day as it was arriving on the next flight, this promise was not fulfilled, and the delay added unnecessary inconvenience to an otherwise excellent experience. Overall, the QSuite experience was exceptional, but addressing these areas would further solidify Qatar Airways’ position as a leader in luxury air travel.
My experience with Qatar airway was very unsatisfactory. They lost my child’s stroller and I was told they found it and will send it to the hotel which was a lie. I had to go back to the airport baggage claim and pick up myself after trying to contact them many times!. There was a lack professional and communication. I am very disappointed in Qatar airway and will not be recommending them to friends and family nor will I be flying with them in the future.
I purchased Qatar airways after seeing ads about its service. To my surprise Qatar is marketing gimmick and horrible airlines which I don’t recommend to anyone Flight was dirty including flight from Miami to Doha And Doha airport restrooms are dirty On top of this they use this pathetic cheap indigo From Doha to Hyderabad which I will never fly Also they lost one of my baggage in Indigo and still waiting to receive it. I will never travel Qatar and will never recommend
The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers
Seating is terrible, having seats so crammed is unacceptable for a 15-hour journey. I cannot stress enough how uncomfortable it is to sit in such an aircraft. Leg space is roomier in a domestic aircraft. I have not experienced this kind of crammy seating in domestic flights either in the US or other international airlines overseas.
everything was perfect! plus so much leg room w all the empty seats near me :)
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
The food could be better, more snacks. And have some plugs to chargue the phone.
Food is delicious I’ve tried Thai green chicken curry and it was perfect!
Excellent once on board. Security staff at Johannesburg rude and aggressive.
I wouldn't recommend Lufthansa otherwise. We took this flight only because our flight to Kittilä got cancelled and Lufthansa offered a replacement which would have been two days later, with a night in Frankfurt and another in Munich. We refused the replacement but the staff at the airport entered in the system claiming that we accepted the replacement.. We didn't get the full refund because of this.
It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London
Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.
I flew from Brussels to Munich, then from Munich to Denver. The flight from Brussels was only about 2.5 hours and it was okay. But the flight from Munich was about 12 hours and we sat on the plane for a very long time after everyone boarded. I paid something like $75 for a “preferred” seat in economy and it was so cramped my knees rubbed against the hard shell pocket. You couldn’t turn your legs to the side because the passenger next to you was too close. I was on the aisle but couldn’t put my leg out because there was often traffic or carts. Maybe I’m expecting too much but on such a long flight I’d like to see more comfortable seats. I think it was a United A380 plane. I won’t be flying anywhere that far away again. My legs and feet are still swollen 4 days later.
They were late and I missed my flight for Chicago. Terrible experience with Austrian airline this time.
The flat beds. Other than that, the place was not clean.
It is a wonderful airline. The cabin crews were friendly and the food as well as the service the were excellent.
Good but could be better for comfort and entertainment aspect
Overall it was not a pleasant experience, I was given the middle seat even though I asked for a change they didn’t honor
No WiFi working on either flight. No leg room at all, the seat in front of me left dents in my knees. If I put the tray down, it was so low it was propped up by my knees. (I’m only 182.9 cm) I’m usually cool on planes, but the planes were both hot during taxi and take-off.
Very bad.i will never book British flights for future
Moved me away from my family and refused to fix it.
I noticed the crew was so much nicer and friendlier. It would be nice if British Airways would serve soft drinks during the flight
Must have had an elderly tour on the trip. Plane boarded via tarmac and had both front and tail stairway access. We waited about ten minutes at the rear entrance while elderly folks entered the forward access and walked all the way back to last rows of the aircraft! We could not access the row until every one of them finally reached the final rows. There should have been an agent directing folks Forward and Aft based on seat row. It was comical.
The airport experience at check-in, just to drop a bag, was horrible. The were two agents working, two watching. We stood in line for just short of one hour. I asked the agent if this were normal and he said, "Well, yes. Just two computer terminals." No apologies. BA needs to fix this ASAP. Meanwhile, I've moved BA to the very bottom of my booking list.
