Find cheap flights from Cape Town to Quintana Roo

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CPT — Quintana Roo
Dec 6 — Dec 131
Return
1 adult
Economy
0 bags
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Tue 6/12
Tue 13/12

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Best return prices found by our users on KAYAK in the last 72 hours

MOST POPULARCancún
2+ stops from R19 596

Good to know

Low season

April

High season

July

Cheapest flight

R12 481

Average price (return flight)

R24 283

Good deal (return flight)

R24 283

Good deal one-way

R17 413
Best time to beat the crowds (5% less expensive on average)
Most popular time to fly (21% more expensive on average)
Flight from Cape Town Intl to Cancun
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Quintana Roo

  • High season is considered to be January, February and December. The cheapest month to fly from Cape Town is January.
  • Morning departure is around 7% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs - booking Quintana Roo flights

Top 5 airlines serving Cape Town Intl to Quintana Roo

Scores according to KAYAK customer reviews
8,0
SWISSOverall score based on 9448 reviews
8,2Boarding
7,8Comfort
8,6Crew
7,7Entertainment
7,9Food
Airline reviews

The seats are pretty uncomfortable, the crew civil, and the food acceptable - it was a basic economy so what do you expect?? Probably won’t buy it again.

Read more about SWISS

The seats are pretty uncomfortable, the crew civil, and the food acceptable - it was a basic economy so what do you expect?? Probably won’t buy it again.

Lousy seats No entertainment

Flight was fine but the air flow was insufficient. After landing, we waited an hour for a gate to open up with no air conditioning and a burning smell in the cabin.

seat not comfortable

Pros: "Wasn't awake, can't say"
Cons: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"
Pros: "Great flight"
Cons: "Swiss Air from Athens to Zurich stellar—excellent service, seating, food—but left one hour late due to air traffic. Nearly missed connecting Edelweiss flight—and that flight was just terrible. Passengers behind me constantly kicking, pulling my seat—wouldn’t allow me to put seat in recline position."
Pros: "Crew was particularly lively and friendly. The chocolates were awesome"
Cons: "No entertainment throughout"
Pros: "Mmmm"
Cons: "Superrrrrrrrrrrrrrrrr"
Pros: "Good entertainment options"
Cons: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"
Pros: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"
Pros: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."
Cons: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Cons: "Food is bad"
Cons: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Pros: "The stewardesses were absolutely amazing, asking/ offering beverages in between main meals t/ out the whole flight! They were just doing their job above and beyond! Wonderful crew especially the girls in the section 30’s on the side FGJK, THANK YOU SO MUCH! YOU WERE AMAZING!"
Cons: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Pros: "Flight share with another airline so we couldn’t book our seats in advance."
Cons: "Space is cramped. Very professional and courteous crew."
Pros: "Nice crew, lot of space"
Cons: "I’m a small person & your seating is cramped & uncomfortable!"
Pros: ";Flight attendants very attentive;"
Cons: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."
Pros: "Very positive experience."
Cons: "Flight was delayed because of a flight late arriving from Barcelona. Unlike an international flight...no entertainment & only a slight snack food. Still highest marks for the crew and the service that they provided"
Pros: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Cons: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Pros: "Service and food were good considering it was "plane food". No delay whatsoever."
Cons: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."
Pros: "There wasn't much that stood out as likable. The food was pretty good."
Cons: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."
Cons: "My flight was delayed more than 1 hour at least after overlay of 4 hours. I missed my flight from Vienna to Yerevan and the portion of my trip was detoured to Moscow and from there to Yerevan instead of 3 hours took me 8 hours. As a result of rushing and running in Vienna to catch my flight to Yerevan I feel and injured my hip, I would like a compensation , Please contact me at armine100@cox.net or phone 703-609-8649"
Pros: "Flights attendant proficinal , food was great , first time experience ice cream on airplane served. Seats are comfy and wide , much space between seats compare with other airlines."
Cons: "Nothing"
Cons: "It was delayed"
Pros: "Excellent crew and service"
Pros: "No problems to report. Boston to Zurich in under seven hours."
Pros: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Cons: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"
Pros: "Flight attendants helpful, efficient, food was good. Leg room more than adequate."
Pros: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Cons: "We've got no complaints."
Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."
Pros: "Legroom is too little"
Pros: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Cons: "Nothing."
Pros: "On time great crew. Free wine that is Swiss air."
Pros: "good service"
Cons: "late in departure"
Pros: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Cons: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Pros: "See above"
Pros: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."
Pros: "Everything"
Cons: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"
Pros: "Best entertainment package of Movies/TV/Food available on commercial airlines."
Pros: "Everything was great.... The food , crew was fantastic , nice friendly stuff ! Very happy with the flights"
Cons: "Well not really! I can only say negative things is the seats but is not Swiss is all airlines !!! Zero space for your legs"
Pros: "Nothing"
Cons: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Pros: "Lots of snack service and real dinner's! So much yummm"
Cons: "Boarding was kinda weird and confusing."
Cons: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."
Cons: "Terrible seats and old.entertaineme.t system"
Pros: "Plane as always clean, perfectly maintained and of decent comfort. Crew as always very friendly and very professional."
Cons: "Both my flight to Barcelona as well as my return flight were delayed significantly. And there was a delay on 3 out of my last four trips to Barcelona."

Plane was dirty, seats covered in food crumbs. Wi-Fi was very slow.

Everything else was excellent except the boarding didn’t have a proper lane for business class.

Pros: "Crew was fantastic!"
Cons: "I wish they would use newer planes on this long route but other than that everything was excellent!"
Pros: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"
Pros: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Cons: "Foot rest in economy, gluten free meal is poor (except bread)."
Pros: "Onboard service was good -breakfast served was good."
Cons: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
Pros: "Food is DELICIOUS! Service is impeccable. Very friendly and attentive flight attendants."
Cons: "The seat leg room is on the smaller side, although the incline is good."
Cons: "When my first flight was late, Turkish air took 5 hours to rebook me. Two people forgot that they were helping me and when I asked why it was taking so long, they had to start over. One woman didn't even look at me, she was just on her phone playing a game. Every step of the process they asked me how I could have missed the connection....it landed 20 min before the next one took off!!!"
Pros: "Great entertainment, good seat comfort (even in economy seat), good food and friendly service."
Pros: "Noghing"
Cons: "They didnt care about the damages caused to us"
Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Pros: "Large screens, reusable dishes + silverware"
Cons: "Plane was old, felt more squished and the seats did not decline. Also very note."
Pros: "Likes: The staff were prompt and friendly. The food was more varied and imaginative than on other airlines. Also, the fact that you get a refund, without any hassle, if you need to change your travel plans, makes this airline unique."
Cons: "Suggestions: A few more centimetres of space between the rows of seats would work wonders. A piece of fruit (apple or tangerine) would add to the enjoyment of the food. A wider range and variety of movies would increase the quality of the entertainment."
Pros: "Dinner served was very good, American Airlines need to learn from foreign airlines."
Cons: "Comfort of the seats."
Cons: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."
Cons: "It was a struggle to get our hotel from the turkish hotel desk crew. We were travelling from Cape Town to Toronto with a little baby and had a layover of approx 10 hours at Istanbul. They claimed that our layover was 9 hr 40 mins (and not 10 hours) and I had to argue before we finally got a transit hotel. Their customer service is poor."
Pros: "Entertainment was great, crew were polite and attentive"
Cons: "Not enough leg room for anyone over 6ft tall"
Pros: "Will never use kayak again"
Pros: "the crow"
Cons: "This has been a nightmare that is yet to end. After being delayed for two hours out of Rome to Istanbul and missing our connection to Jeddah with hundreds of other stranded passengers from the other flights, Turkish Airlines incompetent handling had us wait in multiple ques for more than five hours only to provide us a hotel for two hours and then shuttle back to a flight 12 hours later! I have yet to hear an explanation from anyone about what happened or a simple sorry for your trouble. This is operational incompetence at full display. Never Again!"
Pros: "Extras provided - eye mark, socks etc"
Cons: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
Cons: "See sbove"
Pros: "In flight entertainment is great! Good selection of movies, nice screens."
Cons: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
Pros: "After we missed our connection flight because of a delay in Barcelona Turkish took care of everything until we were on the next flight home. It includes shutle to a different airport with an escort, dinner and tickets."
Cons: "there was a long delay and we missed our connection. The staff was very helpfull but everything happened so slowl. When we finally took off the food service was very slow and also the trash collection. The very tasty chocolate punding arrived as a guice"
Pros: "The food and amenities were alright."
Cons: "It left late, the plane lost my friend's luggage for a day."
Pros: "Comfort"
Pros: "Food was tasty and fresh but staff cold and aloof"
Pros: "The crew was friendly and helpful. They were in the cabin often offering complimentary food and beverages. The seats were spacious even for my husband who is 6'1". There were many complimentary viewing options on the television as well."
Pros: "Food was pretty good."
Cons: "Crew was disorganized. Half the plane didn't get the bread that was supposed to be on the breakfast menu. Service was slow and not enough crew. Also had to wait 30 minutes to use the bathroom because the crew told me I couldn't go into the one I was already in line for and the other one was being cleaned. Seats were more cramped than most airlines (and I'm short)."
Cons: "They had to reset the entertainment system multiple times"
Pros: "Service, food, entertainment is off the charts!"
Cons: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."
Pros: "Everything"
Cons: "Waiting over 2h in the customs in Istanbul."
Pros: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
Pros: "The food was amazing."
Pros: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Cons: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."
Pros: "I like the entertainment system with lots of movies chooses."
Pros: "Food, service, toiletries, entertainment"
Cons: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."
Pros: "The crew is super. The food is good and the entertainment system is almost perfect (free WiFi will make it the best ever)"
Cons: "legs space, legs space and legs space. I will hesitate to pick up turkish only because of that. in long flights there are a lot of satisfaction factors but this is the most important one for me. if I have to get up every 20 min to stretch, it is not working."
Pros: "We were hesitant about flying Turkish Airlines. In the past they have had bad reviews and there had just been the terrorist bombing at the airport. But the flights to Croatia were cheap so we bought. The food was great and plentiful. Staff were very polite. We had a night flight to Istanbul and both my wife an I were able to stretch out in empty middle rows seats and sleep. I would definitely fly them again. They are very underrated."
Cons: "On the flight back our seats did not recline."
Pros: "Everything"
Pros: "A lot of food and drink, toothbrush, slippers, etc."
Cons: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Pros: "entertainment"
Cons: "Seating too narrow"
Cons: "Crew seemed harried, and even ignored me at times."
Cons: "Lack of meal options for second meal and under cooked meals."
Pros: "Checkin agent was very friendly and helpful."
Cons: "The food options were exhausted by the time service reached my seat; so had to eat whatever is available, which is still good."
Cons: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."
Pros: "Turkish delights on-board and relatively pleasant crew."
Cons: "Ok overall"
Pros: "I enjoyed the flight"
Cons: "old plane . . . showing wear and tear. no wifi"
Pros: "Crew was extremely hostile and rude"
Cons: "Smile and treat black individuals better"
Pros: "See previous comments"
Cons: "See previous comments"
Pros: "Everything was good."
Cons: "All good"
Pros: "The crew was nice"
Pros: "All was great"
Cons: "Nothing"
Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Pros: "Crew was awesome"
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "The movies were entertaining"
Cons: "Delays."
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Pros: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Cons: "Not enough pens"
Pros: "When I finally got off the plane"
Cons: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."
Pros: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."
Pros: "Nothing - missed flight"
Cons: "Need to reschedule flight to tomorrow morning...."
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Cons: "Flight was delayed."
Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Clean and spacious plane, relaxed and organized gate cre"
Cons: "Crew member passing out ear buds ran out and never came back"
Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Cons: "Missed my flight do to TSA security my wife is diabetic this TSA agents/idiots looked like they newer seen insulin pump or insulin bottle and flight left 15 min early. So I'm in Tampa trying to get flight in morning to Cancun"
Pros: "Almost everything."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Free movies on plane, quick boarding! Ok time :)"
Pros: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Cons: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."
Pros: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Cons: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"
Pros: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Cons: "More leg room wouldn’t hurt!"
Cons: "That we did not have a seat assigned"
Pros: "Everything was great from boarding to landing."
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Cons: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"
Pros: "Flight attendants seemed nice"
Cons: "Too tight in the seats"
Cons: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."
Pros: "Quick and everyone was friendly"
Pros: "Boarding was easy"
Cons: "Seats, the whole flight experience"
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Pros: "The crew was outstanding, polite, and professional."
Cons: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Pros: "nothing"
Cons: "They lost my luggage."
Pros: "Great selection of movies to watch."
Cons: "The seat-back display screen could use some updating/improving. Also, the earbuds weren't very good."
Pros: "great flight free movie going down"
Cons: "no free movie/tv coming back"
Pros: "Very satisfied. Great service"
Cons: "The flight was delayed for 4 hours."
Pros: "On time, pretty friendly crew"
Cons: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."
Pros: "Flight was fine. They were especially generous with the snacks."
Cons: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."
Pros: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Cons: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."
Pros: "Outlets to charge your phone and watch movies."
Cons: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

On time flights and all services were fine except two of our four bags were lost. We have medical equipment in one and hope they find them soon. Currently, we have received no update or information.

A pre historical 747-400 in which the entertainment systems were not working. Service is what all India leg of flight of all foreign aircraft. Hopefully, TATA will turn around Air India soon. After paying the airfare needn’t be treated as second class citizen.

Flight was cancelled by airline. KAYAK wants $200 airline cancelation fee. WORST. SERVICE. EVER!!

Terrible seats terrible food terrible everything

My flight was cancelled less than 12 hours prior to departure, and I was bumped onto a vastly less convenient itinerary a day later, cutting into my trip

An hour and a half late which forced me to miss connection to next flight

Space was very poor and earphones awful. Mixed on staff, some good, some bad!

Cons: "The entertainment did not work good the entire flight"
Cons: "Beef main course overcooked and dry."
Pros: "The crew was awesome u almost missed the flight but they really helped out."
Cons: "The seats are uncomfortable and cramped"
Pros: "Planes were comfortable and well maintained."
Pros: "Crew was great. The food Was good."
Cons: "Seats were very uncomfortable and there was no air control."
Pros: "Even though it was economy class, I was able to sleep because it was very comfortable."
Cons: "Not sure, I slept the whole flight."
Pros: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Cons: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"
Pros: "It was very comfortable and service was great and good food and drink"
Pros: "The crew was excellent and the seats are v comfortable"
Cons: "I cant really think of anything"
Cons: "Touch screens were not working well. Required multiple hard taps which disturbed the passenger in front."
Pros: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Cons: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Cons: "Flight was delayed"
Pros: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."
Cons: "I have no flight to connect to."
Pros: "Fast boarding."
Cons: "The usual flight discomfort, but the seat in front of me was broke. The person in it struggled to stay out of my lap, which I appreciated. The connecting flight had a non-functional screen and the reading light broke and flew across the cabin."
Cons: "This particular flight was delayed beyond reaching the next sep,so we have to rebook our flight threw Chicago in uncomfortable hurry."
Pros: "Well in time"
Cons: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."
Pros: "All good - flight, service all great!!!"
Cons: "Our flight from Tel Aviv on Lufthansa was 20 minutes late. We only had 40 minutes for our connection in Frankfort but made it to the gate 5 minutes early. The gate was closed 10 minutes early and they would not let us on. There were 17 of us, 10 of which were children. They would not let us on BUT we’re able to spend 30 extra minutes at the gate, not on the tarmac, to remove all of our luggge off the plane. It would of taken them less than 10 minutes to let us in the flight. I don’t even know what to say about the complete lack of any competence."
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "Crew was very nice, easy boarding"
Cons: "Horrible food, very small, cramped seats. The cabin was extremely cold, even with my jacket on."
Pros: "cleanliness, timely arrival and departure"
Cons: "poor service - surly crew bad food - havent been served worst food uncomfortable seats bad entertainment, sound distortions, small screens, limited selections and to top it all is the FRANKFURT AIRPORT - one of the worst transit points which makes you walk for miles and miles."
Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Pros: "The crew were friendly"
Cons: "Nothing I didn't like"
Pros: "Movies / Food"
Cons: "Seat location. Delay time boarding."
Pros: "You can't beat the German's at efficiency. Awesome!"
Cons: "Houston isn't their hub and I have to put up with United."
Cons: "The legroom was awful, especially for a nine-hour flight. The video screen kept rebooting."
Cons: "Flight canceled"
Pros: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Cons: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Pros: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."
Pros: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."
Pros: "This was a short flight with only a snack and no entertainment like the onboard movie selections on the longer flight."
Pros: "Entertainment system helped time pass on 10 hour flight."
Cons: "Again, boarding was late."
Pros: "Short flight, so food, comfort, entertainment not as important"
Cons: "All flights on Lufthansa, coming and going, were late in take off. We missed a connecting flight on the way to our vacation."
Pros: "Nothing, really nothing"
Cons: "Really never had less room in a seat!!!"
Pros: "The pilot and cree were proactive in returning thevplane 36mins inflight due to an un unexplained smell everyone was treated well and another aircraft was made available for the flight back"
Cons: "Nothing to comment"
Pros: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Cons: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."
Pros: "Good services fro pilot and crew members"
Cons: "Baggage allowed in Nigeria with attendant are hostile to passengers Samuel Fadiya"
Pros: "The boarding was fast and clean, but we still Left with a little delay. The flight itself was fast and we arrived a bit ahead of schedule."
Cons: "The advance we had gained in the flight was taken up by an apron position, slow ground service and a distant arrival gate."
Pros: "Flight on time"
Pros: "The crew was personable"
Cons: "Not enough recent television"
Pros: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"
Pros: "I was especially please with the service from the crew. The cognac was wonderful and "reasonably" poured. The food was fantastic"
Cons: "There was nothing to dislike..."

Have people at the Westjet counter

Overall a pleasant flight.

Flight delayed 5 hours

Great flight Will go again!

Pros: "So rude crew"
Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."
Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Pros: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "the crew was nice"
Cons: "Seat confort on long flights, leg rooms,"
Pros: "Best airline in the business quick efficient and outstanding service What else can you say"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "I slept pretty much the whole time"
Pros: "Interior of the plane was clean. Smooth landing."
Cons: "Pilot did not avoid turbulence"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "Good services!"
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Cons: "The streaming service didn’t work"
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Pros: "Service impeccable!"
Cons: "They have one line of executive class after the kitchen and toilet, is very noisy."
Pros: "Good efficient flight crew friendly and helpful"
Pros: "The supplied pack of toothpaste/toothbrush"
Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Pros: "quick and relaxed"
Pros: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Cons: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."
Pros: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Cons: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Pros: "great choice of entertainment content, friendly crew"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

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Cape Town - Quintana Roo Flights

Departure:

Cape Town (CPT)South Africa

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Quintana Roo - Cape Town

Browse origins:

R19 823

Browse destinations:

R19 823
R43 631
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