Daily cleaning, installation of cabin HEPA filters on flights from Canada to Port Elizabeth
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Scores according to KAYAK customer reviews
Cons: "better assistance for people on wheelchairs in the airport."
Pros: "Glad to have flat beds and not the fake B class you sometimes get in Europe"
Cons: "Not crazy about this seat arrangement in which every other passenger faces backwards."
Pros: "The crew were pleasant and helpful"
Cons: "The entertainment system is way behind many other carriers - poor variety of choice, and small poor quality screens"
Pros: "plane empty, speedy boarding."
Cons: "At least soft drinks should be free of charge."
Cons: "Incoming flight delayed so late departure"
Pros: "Food was probably best"
Cons: "1. Both legs of flights delayed 2. Need an update to their entertainment screens 3. Flights were on the hot side"
Pros: "Good food and great crew!"
Cons: "Being 6'2" is the worst when traveling economic."
Pros: "Flight was on time, food was good, service was great Good entertainment"
Pros: "Helpful staff, very pleasant flight and even arrived early!"
Cons: "The fact that you had to buy even water."
Pros: "Not much"
Cons: "Our trip to Vienna from London was less appealing than the one from Montreal to London. No food, no entertainment and seat space was cramped which reminded me of my Air Transat experiences."
Pros: "Food was good , very comfortable seats and the time we departed to the time we arrive I will rate it 10 out of ten I felt as if I was on a 2 hours flight . It’s was just one of those wonderful BA flight I can’t forget"
Cons: "It’s was just the hassle to get from Terminal 5 to Terminal 3 with luggage but made it all in all"
Cons: "No power plugs/usb ports. Very small, poor quality screen. Not much bigger than my iPhone."
Pros: "The Absolute Best Service I've Ever received on a flight!! I was fed snacks dinner and breakfast! The cabin crew was constantly paying attention to the passengers!! Seats were very comfortable and pillows and blankets were provided!"
Cons: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"
Cons: "Pointless priority boarding if you get all priority passengers to wait for the rest of the flight.."
Pros: "The crew was incredibly kind and helpful, the food was excellent and we even got ice cream!!!!!"
Pros: "No hassle with hand luggage"
Pros: "It was on American ticked through BA"
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Cons: "increasingly reducing space. person sitting next to me overweight and made it uncomfortable for me during the entire trip."
Pros: "On time and staff"
Cons: "Too little space for seating!"
Pros: "Flight was on time, check-in easy, personnel friendly. Good experience."
Pros: "Got Home day later , slept on airport floor. Meal was poor , no more vegetarian food left . Wrap was given with chicken & maynosie where as Asian / Hindu veg meal was ordered ."
Cons: "Same as above ."
Pros: "The crew were super helpful and attentive."
Cons: "Food was not the best, the leg room was ridiculously small and the entertainment system had some issues, but all in was a nice trip"
Pros: "Clean plane; friendly crew..."
Cons: "BA charges for everything on the plane, even water!"
Pros: "Exceptional attentive staff! Frequently checked on you to see if you needed anything. Trans-Atlantic service is amazing."
Cons: "Liked everything but could have a better classic movie choice."
Pros: "It was a long flight but it seemed like the crew was constantly handing out drinks or food and the food was really good. There were plenty of recent movies and TV shoes to watch on the personal video screen."
Pros: "Really friendly nice crew"
Cons: "Comfort OK but person in front had seat back all the time"
Cons: "The flight left 2 hours late. The seats were cramped."
Pros: "Flight arrived early at destination. Movie and TV options were. good. Crew was fine."
Cons: "Ran out of dinner options early. Screen for entertainment was small. Boarding area in London is away from bathrooms and shops so once you are screened in, you're trapped until boarding."
Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"
Pros: "Liked that my wife and I could have a two seat row to ourselves."
Pros: "aer lingus was good"
Cons: "This was a 3.5 hour flight and the only food offered was an egg and onion sandwich. Pathetic."
Cons: "Food was not so Good. Poor quality. Very Little Space for economic flights. Blankets and pillows very poor quality better have your own."
Pros: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"
Pros: "Good legroom and lots of space on the plane"
Cons: "All good"
Pros: "crew was very welcoming which made our journey very comfortable"
Cons: "Purchase through viyama, an Iberia flight that was a code share with British airways and American Airlines. Iberia is terrible with getting its passengers online check-in on their code share partners. Was unable to check-in, got stuck in middle seat. Return seems to be the same situation with American Airlines."
Cons: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."
Cons: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."
Pros: "Great! The flight was smooth, and simple flight. I also love when flights aren't sold out as it allows more room to move around and such."
Pros: "This was maybe a regional carrier, the flight was a bit more mundane compared to the wide-body crossing the Atlantic, however, there was nothing to really complain about. Boarding was a bit of a madhouse, but in the end not too eventful."
Cons: "My flight was booked for April 25 and my paperwork actually showed that. Upon arrival at Gatwick I was told the flight left on April 24 and no other flight till April 27 so I had to go to Heathrow."
Pros: "Great service and experience."
Cons: "The boarding was a little long."
Pros: "It was great. Staff was very nice."
Cons: "Flight was delayed 45 mins, but when I'm 2 mins late to check in the cancelled my boarding pass. Ridiculous customer service wanted to charge me $400 to change my flight!!! Never again"
Cons: "I tried to reserve my seat and do a 24 hr advance check-in - no luck. I was in the airport in Munich at 9am, could not get a boarding pass for the London-Boston leg and asked to have an isle seat reserved - no such luck!! I was squeezed in on a window seat in a row of 3. Try to get up when the 2 people in your row are deep asleep! I was disappointed that they did not honor my request, which was made online and supposedly held in the booking system. Heathrow is another story - terrible airport, no decent food. Oh, and BA even charges for water on the European flights. How low can you go?"
Pros: "Crew service"
Cons: "Ancient plane. Terrible seats. No space or padding. Horrid entertainment system from 15 yrs ago, dysfunctional. Definitely one of my worse experiences flying back and I do this leg 10-15 per year. Boarding was oddly disorganized for a BA flight."
Airlines flying from Canada to Port Elizabeth have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Canada to Port Elizabeth
Masks required on board, masks provided on flights from Canada to Port Elizabeth
Social distancing seating
Middle seats unavailable to book on flights from Canada to Port Elizabeth
Testing for antibodies, testing for symptoms for flights from Canada to Port Elizabeth
Waiving of change fees. Search flexible flights from Canada to Port Elizabeth