Daily cleaning, installation of cabin HEPA filters on flights from Angola to Johannesburg
Cemair and South African have all waived their change and cancellation fees on flights from Angola to Johannesburg OR Tambo. Confirm policies on booking site.
The distance between Johannesburg OR Tambo Airport and the city centre of Johannesburg is 21 km.
There is only 1 airport in Johannesburg, called Johannesburg OR Tambo Airport (JNB). It can also be referred to as O.R. Tambo Intl, OR Tambo, or OR Tambo Airport, Johannesburg.
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Scores according to KAYAK customer reviews
Pros: "Always great crew."
Cons: "I didn't have any cimplaints."
Cons: "No one came with drink carts until halfway through the flight. I was very hungry, never offered food. Boarding was late but no communication from staff."
Pros: "Staff is the best, very accommodating."
Cons: "It was an old plane so not much comfort in business class"
Pros: "My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy."
Cons: "The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight."
Pros: "The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed"
Cons: "The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket"
Pros: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Cons: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."
Cons: "No usb chargers on plane"
Cons: "Delay of 1 hour, waited on the plain extra hour."
Pros: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Cons: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Pros: "We made it in one piece"
Cons: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."
Pros: "We loved everything about our flight, plane was so quiet and service was amazing"
Cons: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
Cons: "Options for vegetarians were not really good."
Pros: "Well looked after from start to finish!"
Pros: "First leg (Mia to Instanbul) crew was excellent!"
Cons: "second leg (Istanbul to Johannesburg) crew were rude!!!"
Pros: "Food, entertainment and service"
Cons: "narrow sitting space"
Pros: "Excellent service with comfort"
Cons: "All was great"
Pros: "Service, food, staff—all excellent!"
Cons: "The cabins on both flights were too warm."
Pros: "Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good."
Pros: "the crow"
Cons: "Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?"
Pros: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."
Pros: "Good entertainment system with lots of options."
Cons: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."
Cons: "Lounge at Ankara not comfortable and food need to change"
Pros: "Food from Cape Town to Istanbul was very tasty and juicy. Yummy."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "Service was nice, crew was very respectful and the gift were well within accomidation"
Cons: "Leaving the aircraft by stairs to the runway"
Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Cons: "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
Pros: "I eventually arrived at the destination."
Cons: "Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets."
Pros: "The seats seemed further apart, thus more leg room for my long legs. I was lucky to have all 3 seats so I could lie down and get some much needed sleep. New seats seem flatter and more comfortable to lie upon if one is lucky. Crew very personable and helpful"
Cons: "I had FOUR TKA flights in my travels to and from Madagascar last month. Nearly EVERY seat I tried did NOT recline, nor could crew fix any! Most unpleasant to sit for 13 hrs. behind large man whose seat did reclione and mine could not. 2 yrs. ago I flew to Niger on TKA and I found the food better back then. Please keep the delicious Turkish food I fear a down grading for economical reasons. Don't do it."
Pros: "Food and service"
Pros: "Not trying to be flattering here but it really is a good airline."
Pros: "Good food. I would say there is scope for improvement on wines"
Cons: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."
Pros: "Very little. I had heard that the food was better than United but I do not believe it is now that I have made six legs of travel and two of them over 13 hours."
Cons: "Turkish Airlines basically give minimal benefit to Star Alliance Gold members. Access to the lounge was given finally after I produced my physical Gold card even though I gave them my UA number. There are no ticketing agents in the Istanbul Airport within the secured area. I was not comfortable going outside security and then back again through security to upgrade my ticket. Agents at Turkish Airlines CIP NOT helpful."
Pros: "The service was good, inflight amenities were nice."
Pros: "Good chow, decent beer, and stewardesses that can walk straight down the aisle!"
Pros: "The variety of films on show was decent"
Cons: "The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times."
Pros: "Love the entertainment choices, behind able to watch while seasons of TV shows, new movies. Makes the time pass easily."
Cons: "When you are doing a long flight, you don't want fruit to be the only choice for dessert. It's hard enough being gluten free but to find that nearly every airline just thinks that fruit is acceptable is disappointing. They did provide a gluten free bread roll rather than the usual rice cakes but on two recent legs, didn't heat it. When I told the flight crew the second time that it is inedible when not heated, he was great and said he would do that. And it is nice to eat grilled vegetables which are delicious but sometimes particularly on a long flight, a bit more variety is needed. Turkish Airlines is excellent but fixing this would make it great."
Pros: "excellent food, service"
Pros: "The Crew was nice to us. Especially on our flight back they had ran out of Chicken, I told the attendant that my boyfriend does not eat meat, and a few minutes later he came back with some chicken."
Cons: "Boarding took extra long, we went through 3 filters of security, which I can understand, but it was very long process."
Cons: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"
Pros: "Efficient and on time. Part of Star Alliance. Much better than any domestic USA or low cost European airline."
Cons: "Nothing negative"
Pros: "EXCELLENT AIR LINE"
Pros: "Turkish Airlines were a great surprise - everything was much better than expected. Highly recommend flying with them."
Pros: "When we couldn't fly United (due to cost) we were not sure what to expect from Turkish Airlines since we didn't know anyone who had flown it before. It was very pleasant and we thoroughly enjoyed the flight. We felt like we received first class treatment in the economy section of the plane. From warm hand towels, beautiful menus for meals and beverages available, a toiletry bag and much more. The inflight entertainment was awesome. Love the large screen and the touch screen abilities. So many great choices."
Cons: "The temperature of the cabin changed drastically from being very hot to very cold in a short matter of time. The boarding process was also not organized well at all as we lined up in our groups, but people did not follow this so although we were group A, somehow people from lower groups were boarding before us. The seats were a bit hard."
Pros: "I loved the complimentary Turkish delight and all the food provided. Not only were meals served on shorter flights, the food itself was very tasty. The crew was nice, if somewhat aloof, but everything was provided without having to ask. Pillows, blankets, and headphones. They also gave us these wonderful pouches with slippers, eye mask, toothbrush and toothpaste, and chap stick."
"Terrible! They refused to let me board because of new travel restrictions, then tried to charge me an additional 3,000 eu to rebook."
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Cons: "Over all is ok"
Cons: "Seat comfort"
Pros: "Airport facilities"
Cons: "No entertainment at all in the plane."
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Cons: "75’ delay with no info One toilet out of order No safety checks by crew"
Pros: "every thing"
Cons: "Really I have taken this flight several times and they are always perfect"
Cons: "Nice crew. Company should be rated better...!!!"
Cons: "All good"
Pros: "Rapidity for delivering the luggage"
Cons: "Verification of visa"
Cons: "Boarding proceed to improve"
Pros: "Great flying experience"
Cons: "Being on time"
Pros: "Amazingly soft landings, as always."
Cons: "Not to sit in the midddle seat."
Pros: "Food was good."
Cons: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."
Cons: "The seat reclined flat for comfort."
Pros: "Crew and service are more than excellent , on time boarding and landing. Medhat"
Cons: "The plan is totally empty even most of the seat on line booking they are occupied and not available if you want to change your seat, is there any reason for that? thank you"
Pros: "They were timely."
Cons: "Poor entertainment, small seats, not enough food or drinks."
Pros: "Once on board fine..."
Cons: "Having to pass three security checks, nothing rude, but over the top."
Cons: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane. Repearing things in Arabic to someone who doesn’t understand doesn’t male it easier to understand."
Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"
Pros: "Flight was on time and I appreciate that."
Pros: "Excellent staff clean plane ."
Cons: "Trip was delayed for one hour ."
Pros: "Crew was great, very polite and service oriented."
Cons: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."
Pros: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Pros: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Cons: "The movie selection didn't have many classic movies."
Pros: "We arrived safely."
Cons: "The plane was dirty and so cramped. The food was bad. The flight attendants were frustrated and angry. No internet options. The tv shows and movies were all old and there wasn’t very many options at all. Connecting in Cairo was complete chaos and so exhausting."
Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"
Pros: "smooth flight"
Cons: "Flight was supposed to leave at 11 pm, did not start boarding until 11 pm and gave no announcements and information. Sign said on time the whole time."
Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."
Pros: "Check in online was easy. Check in in airport was nice and easy. Crew was friendly."
Cons: "Delay of the flight around 30 minutes. Entairtainment was poor."
Pros: "Inexpensive fair."
Cons: "Little interaction with crew"
Pros: "Food was good, crew were pretty nice. Comfortable seating."
Cons: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"
Pros: "Great crew, members always welling to help"
Pros: "The crew whas nice but smill od airplane whas very bad"
Cons: "Upgrade the airplanes"
Pros: "We had a 10 hour lay-over in Cairo and EgyptAIr shuttled us to an excellent hotel and provided lunch and dinner - all for free. This was most excellent and so much more pleasant than sitting at the airport!"
Cons: "If EgyptAir would distribute a little English sheet how the steps are, where to get the passports back (at the EgyptAir Counter in the main hall at the airport), which lines to go to (we didn't officially immigrate, but still had to go through immigration upon return, which wasn't clear). Maybe a word on legal boundaries of the status in Egypt - EgyptAir had the passport, can we go to the pyramids or not - would be useful, too."
Cons: "Late - like departure flight to CDG Departing/Arriving on time is consistent EgyptAir weakness"
Cons: "There were announcements about the flight being delayed which were difficult to understand. On announcnent of the boarding procedure, families with children were not given priority and all passengers were called on together raher than by rows (BACK TO FRONT) so boarding could take place without delays!"
Pros: "Comfortable red-eye flight to Johannesburg. Food very good and plentiful. Plane spacious and not crammed."
Cons: "Old entertainment system, otherwise, everything else was fine"
Cons: "Babies crying in nearly every row. No ear plugs provided. Flight attendants not attentive at all. Attitudes for staff left and right. It was a horrible flight. Check in was a headache as well."
Pros: "There was an hour delay with the return fight, other than that a great experience."
Pros: "The food was good."
Cons: "Check-in was extremely slow. Some of the screens for the movies did not work. This was not good. The maintenance on the plane is bad. That’s quite a scary thought!"
Cons: "Seat antiquated, food was more economy than business"
Cons: "Great short flight"
Pros: "just arriving home safe"
Cons: "No choice on Breakfast meal. No halaal meal"
Pros: "New plane Courteous staff"
Cons: "Be entertainment offering Lighter style of food offering"
Pros: "great friendly crew"
Cons: "not much could be better, it was a short flight but yet very attentive"
Pros: "Efficient boarding. Flight and cabin crew good."
Cons: "Entertainment - touch screen did not work and mediocre selection."
Cons: "Improve entertainment ease!"
Pros: "Great Plane - comfortable flight indeed"
Cons: "can't think of anything I didn't like"
Cons: "Happy passenger! What more can I ask for"
Pros: "Excelente trip"
Pros: "Very punctual and friendly crew"
Pros: "Good food and punctuality"
Cons: "messy check in and security procedures. But this may be the fault of Lusaka airport"
Pros: "Crew was excellent, very personable and were able to get drinks and food out within the 40 min flight."
Cons: "Old plane and the one engine started to make a screeching noise which carried on for about 20 min."
Pros: "The flight crew was excellent! They were extremely kind and helpful and always had a smile on their face. The customer rep who was at the checkin counter also was friendly and smiled. I loved it! I cannot wait to fly with them tomorrow, hopefully it’s the same experience."
Cons: "Nothing to say"
Pros: "Flight attendants"
Cons: "Flight was delayed"
Cons: "The South African Airways staff were completely disorganised and unprepared for a little delay"
Pros: "The captain was so I informative"
Cons: "The delay caused by the refueling"
Pros: "Crew was wonderful."
Cons: "The plane was absolutely freezing even with a winter coat and two blankets. The website would not let me and my friend choose our seats prior to getting passes so we had to keep asking people to switch on both legs of the journey. The bathrooms were disgusting. Pillows are reused."
Pros: "The crew was so caring"
Pros: "Courtesy of the crew"
Pros: "Attendants were so kind"
Pros: "Pilots execptional and cabin crew friendly"
Cons: "Good day. My wife and I were supposed to board on the above flight from Maputo to Johannesburg at 11:30am. For some odd reason the flight wad delayed and the plane only departef at 03:15pm. We had a connection flight from Johannesburg to Luanda (DT578 TAAG Angolan Airlines) wich we nearly missed. My luggage didn't arrive in Luanda. So far nothing wrong. Delays are normal. The major problem was the ground crew in Maputo who didn't provide proper information on time. Furthermore after landing in JHB no protection to late passengers in transit was provided. When disembarking I approached a lady at the bottom of the stairs and she didn't have our names on the list so we were on our own trying to find our way through the endless cue at the transfers counter. We made it but I'm sure Hussein Bolt would have lost a race against us. Shame SAA!!! This was the last airline in Africa I would expect a such unprofessional treatment. My ETKT number is 1187098323350. My name is Fernando Macedo and my wife's is Elsa Amaral. My cell number is +258843125748. Sincerely Fernando Macedo"
Pros: "The crew and airport assistants were truly amazing"
Pros: "The captain and crew were professional and delivered an excellent service."
Cons: "Entertainment need to be upgraded."
Pros: "Leg room"
Cons: "Everything else. There wasn't a choice of meals. In-flight entertainment didn't work. Crew unpleasant. No water offered during flight. I had to go to the galley to request some."
Pros: "The courtesy of the flight attendants"
Pros: "Steward was very attentive"
Pros: "The crew was nice, were so easy to talk to and they were so hospitable."
Cons: "But I do not have appetite of boarding it again due to the rudeness that I was shown by those who were at the terminal 5. I was coming from Washington State. I boarded a flight from Washington to San Fransisco then from there to New York but none of these charged me the carry on bag. When I reached at New York they said your laws (south african airways) does not allow a person to have carry on bag and laptop bag. At this time I had already extra lagguage which I paid $200 and they told me to pay another $200 dollars for carry on bag. They were so rude to me they told me to leave the bag if I do not have money. I was stranded. I tried to tell them that I boarded two flight which they did not charge me. They said the flights has different laws. But when I was going to New York i used the same flight with carry on lagguge and my laptop bag. So I paid $400. When I entered the flight I was shocked to find that almost everyone had a carryon bag. I felt that they did that to me because I was black and they wanted to find advantage on me. I was so stressful because I had no where to go. I used Delta flight when i was coming to new york but I have never experienced this charges. Now international flight experiencing this horrible situation. . True paying $400 because I had carry on bag?? Am still stressful they took a lot to me. They did not gave me receipt. I asked them to give me receipt all what they were answering me was like "just go." I have never been in a such situation. That is why I said I do not have appetite of boarding South African airways again. Is it true that your laws doesn't allow people to have carryon luggage? If it is true why some customers had the carry on luggage?? my carry was small it was not 23 pounds. Am still feeling pain for what they did to me. I know the name of the woman who was rude. If you treat passengers like that, there will be no good. The complain customer."
Pros: "Everything about the trip"
Pros: "I enjoyed the flight. The cabin crew were fantastic. Good assistance in Johannesburg."
Cons: "My boarding in Nigeria was crazy. Some of the staff were seeking for bribe and they almost made me miss my flight. I had to start running just to get on the plane when I arrived 3hrs before time. It is really disappointing. I have flew Emirates and Qatar airways before and did not experience such."
Pros: "How helpful and wonderfully kind each person was. The service was great. I enjoyed the vegetarian options. The briyani was chicken and I was able to eat around the chicken —delicious and tasty. The crew were cheerful and a refreshing relief to the long voyage across this planet. I look forward to my ever increasing abundance so I may travel business for at least one leg of the flight each way. Thank you Virgin Atlantic."
Cons: "Nothing you could have provided other than a business class leg each way. Long, long flight across this planet—half way. I would prefer more English and Foreign movies, please. Unfortunately I left my prescription reading glasses on flight VA602 and Jacques Nortje at Heathrow was kind enough to go looking for them at the lost and found of Virgin Atlantic—to no avail. Black hard case with blue rimmed glasses and a blue cleaning cloth. His service was a godsend—enabling me to stay flight side whilst he went land side so I did not need to go through security for an unaccomplished mission as the glasses were not there."
Cons: "International travellers need to be warned that larger cabin bags may have to go in the hold."
Cons: "The aircraft could not take off due to a technical issue and we were told by the captain that we would be provided with accommodation for the night. This did not transpire and the whole plane had to sleep in the departure lounge on the seats with cold aircon and no food or drink. The staff went home and left us to survive. We were told that they would not put us on another flight. By 8 am there was a mutiny because no one was keeping us informed about what was happening. We were tired and hungry and they just did care. After a group meeting, which got very angry, we were then allocated a room in a hotel. The lack of help was unbelievable and we were made to feel like criminals. No senior management came to give apologies. No compensation was offered for our 24 hour delay."
Pros: "The new planes are lovely. Please put a Friday night flight in from Accra to Jbg. We all finish work on Friday and have to stay an extra day in Accra without our families"
Cons: "Checking in the baggage was a problem due to slow processes. Ghana in particular where it took over 60 minutes to check in the bag. The Ghana boarding process actually borders on the ridiculous when you are told to go to the gate three times in the announcements and turned away three times by security staff. You have to produce your passport three times at the boarding gate entry as well. Vegetarian food is normally always a tomato pasta dish. FYI vegetarians eat vegetables too and we like butter and cheese as well. Emigration should work out that two plane loads of people need more than three officials to check them ion arrival at ORT."
Cons: "Lack of entreteinment"
Cons: "Televisions didn't work; had no sound (volume) for the duration of the 15 hour flight"
Pros: "Landing in Joberg and getting off plane."
Cons: "Initial contact with flight attendent giving drinks was somewhat less than polite and did not improve notably over flight. She said she didn't have hot drinks, didn't have white wine and failed to offer choice of red wine but gave the shorter bottle when asked a second time. There was no ice either. This sounds rather petty on my part and I apologize for such. The real issue is I had a dickens of a time coaxing her to smile. Secondly. there was no video function beyond flight path for the entire flight. I live in a village in Zambezi and truly enjoy watching media on flights as I don't see much at home in Kanono and haven't figured out computer very well. The crew said they would reboot (?) the program but that didn't happen. There was no apology for contracted feature not being available, I sure wish I could have watched movies as I am not able to sleep in general."
Pros: "no zones, so when they call the flight, first in line with a ticket gets to board first"
Cons: "There is no jet way/loading bridge connected to the terminal so you walk outside to reach your aircraft. Our boarding took place on a nice day but if the weather was poor then you would be subjected to that environment,"
Pros: "I got help with the boarding pass and once on the plane was very impressed with the comfort of the interior and cleanliness of the plane. I would definitely fly with that airline again."
Pros: "Voyager programme Efficient and friendly crew On return flight they checked passengers hand luggage and stopped the overweight and excessive bags - brilliant as makes flight comfortable for all"
Cons: "Both flights delayed Return flight was an old plane needing some TLC Voyager customer care sucks - they really need a mobile app On return flight they helped themselves to snack in the front pouch of my checked in bag"
Cons: "Crew pathetic and completely absent and unhelpful."
Pros: "The Asian vegetarian meal was pretty good, for plane food."
Cons: "The crew was dismissive and rude and toward myself and my travel companion. At one point we compared the same crew member's behavior toward a business class passenger and it is evident the crew member did not think economy passengers worthy of minimal courtesy and respect. Someone had thrown up on the plane in a seat near us early on the flight and there was a terrible smell on account of the passenger not disposing of her air sickness bag. When we asked the crew for help in kindly reminding passengers to dispose of their airsickness bags, if used, they were very dismissive rather than helpful."
Pros: "The blanket and amenities in our seats"
Cons: "I had the beef for dinner, it was OK only, dessert coconut mouse was not good, the bread was very cold -not inviting. Have the chefs check on this. It was a 9 hrs flight and only one food service?? There is not enough offering of water, in mostly all other long haul flights I have been, bottled water is offered several times throughout the flight There is not a final collection of garbage at the end of the flight and we end up with carrying it out or leaving it inside the plane. In mostly all other long haul flights I have been, rubbish is collected at the end of flight Please implement these measures"
Cons: "Older plane without a legitimate business class. Seat was broken so I had to change seats."
Pros: "I liked that the attendants were very helpful. The flight was smooth. We had a bumpy take off. The landing was smooth. We got in Joburg a little late but we made it"
Cons: "The immigration staff in SA wasn't nice at all. They were very harsh and apathetic. Then we got delayed so bad when some other guy locked himself out with his car in the tarmac. We ended up being delayed all the way and we missed our flight from DC to Chicago. On our way to Harare our suitcases were missing. We had to incur more expenses in the city coming back to the airport , we got charged $148 on top of that by the Harare immigration guys and we had to spend a lot in the restaurant because of that"
Cons: "Incident report: August 15, 2016, SA210, When we stopped at Accra, Ghana, Kotoka International ACC for re-fuel and cleaning the aircraft --------------------------------------------------------------------------------------------- South African Airline violates two accounts stated on the bottle: 1. When it says “dis-infection of Aircraft” means Passengers are not Aircraft. Passengers should not be sprayed on. Passengers should not be in the airplane when this is sprayed. 2. Use for Pre-embarkation means no human in the aircraft. We were inside of the aircraft. It sprayed on our body all over and everywhere. ------------------------------------------------------------------------------------------ Major health damages: 3. After the spray, several passengers (our travel group) had severe sneezing attacks and running nose and sinusitis. One lady sneezed at least 50 times non-stop initially and continued to sneeze for the rest of the trip in the plane. Her sinus was swollen and painful for the rest of trip to Johannesburg. You are lucky she did not make a big deal and suffered silently. You may argue that WHO approved it. On the bottle, WHO approve for the use of Aircraft, not human in the aircraft. On August 15, 2016, I witnessed many passengers’ immune system were damaged – some reacted violently. 4. Please do not wait until someone has asthma attack and die in your aircraft due to allergy to the spray. 5. As a physician I prescribe Permethrin for Scabies treatment. Patients were told to use it on the skin for 8-10 hours and then wash off complete right away due to potential neurotoxicity, especially for young children. 6. My medical specialty is Integrative Medicine and Preventive Medicine. I feel I am obligated to bring this up to Department of Health of South Africa in order to prevent passengers being harmed, especially those who suffer from chemical / environmental allergies, rhinitis, sinusitis, asthma, COPD, skin disease, migraine, etc… just to name a few. 7. Suggestion and Solution: Passengers should all be off the plane, and escort to an area while aircraft is being re-fueled, cleaned and sprayed insides. This will make the cleaning crews more efficient for their cleaning work and less allergenic reactions, potential fatal, to passengers who suffer dust and / or insecticide spray allergies. This will reduce health hazard to passengers and workers. Thank you for being conscious about environmental safety issues. PS: One crew member, Imraan, is very conscientious. He came and showed his concern about symptoms one lady had from spray. He made SA airlines look better. One crew member was rude because he reluctant to give me one bottle of water for my husband who was sleeping at the time of the drink service. ."
Pros: "wery slow working."
Cons: "The fod. Never Etiopian again."
Pros: "Take off was quick, as well as deplaning"
Cons: "the little cornbread cake was pretty bad."
Cons: "Poorly organised meal service"
Pros: "The crew was Excellent"
Cons: "There is to many delays in the night flights, this should be improved."
Cons: "Old aircraft, rickety seats"
Pros: "seat not comfortable"
Cons: "more drinks along the way"
Cons: "Entertainment is non existent. Plane is tatty."
Pros: "Very conformable and quiet."
Cons: "Nothing very nice flight."
Pros: "The crew were ok but took ages to help you"
Cons: "faster service in the plane"
Pros: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Cons: "Everything was good"
Pros: "Same as above."
Cons: "Staff needs to be briefed on what an insulin pump is."
Pros: "I like the Direct route"
Cons: "Long wait time at checkin Only certain employees accepted money for extra baggage fees Long time boarding Most staff were friendly An employee on board with short hair was not nice and her hair wasn’t professional Paid $160 for the extra bag, but it was lost It is still lost!"
Pros: "The flight from Newark to Abidjan was pretty comfortable and smooth"
Cons: "Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"
Cons: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."
Cons: "The entire flight was great!"
Pros: "Service, the entertainment selection, just everything seemed perfect"
Pros: "The crews"
Cons: "The food"
Pros: "New plane fantastic cabin"
Cons: "There was a fight but nothibg to do with the flight crew just some passenger with mental issues"
Cons: "They didn’t announce when boarding started/what zones were to go."
Cons: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"
Pros: "Flight attendants were helpful and attentive."
Cons: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."
Pros: "Plane was spacious and flight crew were nice"
Cons: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"
Cons: "Rude Staff"
Pros: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Cons: "Food was sub par. Leg room limited."
Pros: "Everything Kosher food was excellent"
Pros: "The crew where very pleasant, The service on the plane was good you had a choice of what meal you would like to have you also had a choice of any movie or entertainment that you would like to see or play there was more leg space and much more comfortable seating"
Cons: "I can’t fault anything on this flight."
Pros: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Cons: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"
Cons: "My phone was stolen on airport premises"
Pros: "the air craft was very good and the comfort is good no complain..."
Cons: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
Pros: "Great crew, decent food"
Cons: "everything about it, from the random cancellation of my flight, to missing my connection, and their inability to get me another flight, spending over 24 hours in travel for a mere 6 hour flight. No customer service, would never recommend Ethiopian Airlines to anyone."
Pros: "Comfortable flight, pleasant airline attendants."
Pros: "Very helpful, attentive and kind cabin staff."
Cons: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"
Cons: "Please have a vegetarian option that does not contain cheese."
Pros: "I need a refund what do I do for a credit?"
Pros: "In entabe the way everything is done was very good the food on that day was not good"
Cons: "Seats were dirty"
Cons: "Same as above"
Pros: "The crew very kind and made me feel comfortable"
Cons: "Old 767, with not comfortable set up and no individual TV set."
Pros: "Not much. Will not fly them again."
Cons: "Poor service, poor airport facilies, old aircraft, very limited entertainment, fool was tasteless"
Pros: "The best flight ever and the crew is super cool"
Pros: "There was nothing specific on the positive side. Only the cost of the ticket was okay."
Cons: "The plane looked pretty worn down. There was not a lot of Soap in the bathroom, which is a no-go for an international flight."
Pros: "Staff were pleasant"
Cons: "One segment of my flight did not have the gluten free meal I had requested ahead of time. Super crowded."
Pros: "It was a good flight, made only a little disappointing by all the children running through the plane, opening the washroom doors and leaving them open. A little strange, really."
Cons: "Flight delay"
Airlines flying from Angola to Johannesburg have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Angola to Johannesburg
Masks required on board, masks provided on flights from Angola to Johannesburg
Social distancing seating
Middle seats unavailable to book on flights from Angola to Johannesburg
Testing for antibodies, testing for symptoms for flights from Angola to Johannesburg
Waiving of change fees. Search flexible flights from Angola to Johannesburg