Pros: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Cons: "Same advertisements before each movie could play were annoying to me."
Pros: "Food choice was good & amazing crew ."
Cons: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Cons: "stock the fridge"
Pros: "Liked comfort and srvice"
Cons: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "Turkish Airlines is a class act."
Cons: "My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible."
Pros: "food is amazing"
Cons: "seat is outdated, but new seat for biz is coming very soon"
Pros: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Cons: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."
Pros: "Everything...the food was delicious, the staff was gracious and always went the extra mile."
Cons: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Pros: "Turkish got us on board although our incoming flight was delayed."
Cons: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Pros: "Food, comfort, wifi, entertainment."
Cons: "The flight left an hour late. But the crew never explained why the delay."
Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Pros: "The food and the entertainment was excellent!"
Cons: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Cons: "My baggage was lost and I have yet to receive it."
Cons: "When its rain we shouldn’t walk to the air plain"
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"
Cons: "Luggage was not received. Now being told it will take up to 5 days! Unacceptable performance"
Cons: "crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)"
Pros: "Horrible seating, boarding was a mess, not sure what flight to get on!!"
Cons: "Don't fly United"
Pros: "The problem was with the booking, cancelled flights- under stable- but nobody willing to make it right. Flights still screwed up"
Cons: "Give some customer service to your paying customers. Don't make a bad situation worse. Practice a can do attitude. Very disappointed in customer service. Not the flight itself."
Pros: "On board crew was friendly and helpful"
Cons: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."
Pros: "Very comfortable flight with plenty of food, drink, entertainment and good service. Flight left on time."
Cons: "The flight departure time was too close to the arrival time so we ended up running thru the Frankfort airport."
Cons: "We booked our plane reservations through Kayak . My sister booked my reservation along with hers at the same time. Kayak put us on different planes at different times on our return flight back to the USA. I had assumed we were flying together ( sisters with the same last names), so I showed up at the airport to find out that I had missed my first flight. I already had a boarding pass for the next flight, but Kayak had canceled me and booked someone else in my seat. No more seats in economy and I had to pay $1750. Euros for another ticket. Why would 2 passengers flying together and booking together be put on different planes and different times. We will NEVER use Kayak again!7"
Pros: "Clean aircraft, very friendly crew, good food, overall great trip."
Pros: "Overall experience was great. Crew was nice, good food, boarding went smooth, flight was on time."
Cons: "This flight went well, crew was nice, flight was on time ."
Pros: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Cons: "Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!"
Pros: "Crew was great; super easy boarding process; flawless take off and landing."
Pros: "The crew was very attentive and willing to assist with everything."
Pros: "I only like the voucher idea but still doesn't cover up all the other things ."
Cons: "I didn't like that it delayed my plans and it was unexpected and they did not inform us until I go to the airport , for 30 minutes in the air we had to wait 6 hours"
Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"
Cons: "The complete lack of help from BA staff after I missed my flight. No helpful suggestions at all when I asked for guidance. Just 'the flight is closed and there are no more seats left today'."
Cons: "Missed my connection to Amsterdam in London because flight was delayed in New York. Flight from Amsterdam cancelled the night prior to departure. Rebooked on a flight that was highly inconvenient. No compensation from BA for stress, inconvenience and wasted time."
Pros: "Last minute flight (booked 4 hours before departure), one way, economy, for €99 from Amsterdam to Edinburgh via Gatwick. Long layover at Gatwick (around 3 hours), but I had much work to do anyway, so time went faster than I realised. Not sure if this was the case at Schiphol, but at Gatwick had priority security queue as a BA customer."
Pros: "Staff are friendly, accomodating for an unaccompanied child with me, upgraded me and helped to support the extra baggage needs"
Cons: "Old, dirty planes with bad enterainment systems and mediocre food and drink offerings. With the price of a ticket more than Emirates, KLM and other airlines, always really suprised the overall crappy hardware, infrastructure on planes etc. When can we get a decent plane to fly the long haul flights. And an actual entertainment system like to competitors?"
Pros: "I love it the most that they are so helpful with excess baggage Which is why I always book with BA I am an entertainer working for many different cruise lines BA does not rob you blind if you have extra baggage Or your bags are slightly heavier ! Delta recently charged me $ 285 per extra bag Coming back BA charged me $90 and allowed me two bags The new policy on many airlines to literally rob a customer Is disgusting and the govt authorities should put a stop To it BA is welcoming and always professional !"
Cons: "Airline food is often risky to eat and The variety is poor especially if you are vegan"