Toyako hotels

Pros: The hotel was very nicely decorated and the atmosphere was good. The rooms were comfortable and the surroundings was very pleasant and nice to walk around. There was a harpist in the early morning and that made the hotel even more comfortable and a place to relax

Cons: The attitude of the staff at the front reception on checkin were to an extent rude and non welcoming. This also applies to the receptionist manning the desk of the restaurant where we went for breakfast needs to be improved.

Pros: Very nice view

Cons: Location is very far away from the downtown, only with the hotel shuttle bus is workable while the it's only limited shifts

Pros: 1) the views! The hotel is situated at the mountain top so it gives you great views from the room & lobby. Basically anywhere with a window will reward you with fantastic scenery 2) service is good 3) plenty of dining options 4) beds were very comfortable

Cons: 1) the French restaurant, Giligan’s Island, had a kid set menu for dinner which was not appetizing at all. My kids refused to eat any of it so it was quite a waste 2) there were a few bugs that managed to find their way into my room even though the windows were closed. These bugs would let out a stinky fluid when you brushed them off surfaces/ body. Seems to be common at this time of the year

Pros: The sightseeing is unforgettable.

Cons: SPA is too expensive and the technique is just so so.

Pros: The location is great with an outstanding view of Lake Toya. The hotel is definately worth staying. Sunrise over Lake Toya is beautiful.

Cons: The onsen is a disappointment without views of the lake or ocean. I expect the hotel is more Japanese style.

Pros: Very nice skiing activities right outside the hotel. Nice view to the bay and to the lake. Breakfast is average but considered acceptable.

Cons: A bit pricy for everything here.

Pros: Lake View..

Cons: Pillow too hard, location too far from town.

Pros: Really great location on Lake Toya perfect for exploring.

Cons: Not a lot. The smell was a little stale.

Pros: The room was a great traditional style room with very comfy futon beds. The view of the lake was beautiful, too. The onsen in the hotel was a lovely bonus. Location was perfect - very close to everything.

Cons: The bathroom was a little small but I noticed a lot of hotels in Japan had the same sort of bathroom style/layout and were all quite small.

Pros: the people who work there were very nice and patient to foreign customers. Room is big with nice lake view. its location is relatively a bit far from the downtown street. however, i will still choose this hotel in my next visit. : )

Pros: View and traditional Japanese Ryokan. The Onsen.

Cons: Did not know that we had to book day ahead for dinner or breakfast so had to walk 15 minutes into town. Not many.options.

Pros: Old Japanese style room, just in front of Toya lake Service is very good Room is calm and clean Breakfast is great

Cons: a little bit far from the centre of the little city but it’s no big deal

Pros: Lakeside view

Cons: You can't use the balcony

Pros: The meals served for dinner and breakfast are excellent

Cons: The hotel is under renovation. We got a bedroom with old furniture so it smells old. The water in the bath room is leaking.

Pros: New and location

Cons: Nothing

Pros: Love the buffet breakfast and dinner. Love the onsen facilities too!

Pros: The breakfast and dinner area.

Cons: Maybe the staff. They should have more trained English language staff.

Cons: It was my new year trip and the rate was really expensive. I paid almost triple price of the normal rate and I got such a disappointed room. I already called confirm it ll be lake view room but I got a whole building block the view. This room shouldn’t call lake view room! And I can’t change to other room coz only smoking room available and we can’t stand the smoke smell in the room. This was ruin my trip.

Pros: Excellent Onsen. Good spread of food for both dinner and breakfast, good service, near the illumination tunnel and lake view of room was beautiful. Hotel a bit old but lots of history.

Pros: Beautiful view from my room , staffs are friendly , polite and some of them can speak in Chinese !

Pros: Lovely views and kid friendly facilities

Cons: The management was very calculative and strict about check out times, female B1 cave onsen was too hot, lift was small and facilities were quite old. Room smelled like cigarette smoke. Dinner wasn’t great.

Pros: Lake view very nice, next to the lake, got shuttle bus to train station,.very convient.

Cons: The building was a bit old, facilities also.

Pros: - Located at the middle of the Toya town. The hotel also has a shuttle van from JR Toya to the hotel (from the hotel to JR Toya is also available) - Free public bath (onsen) - Breakfast included

Cons: The smell of the room and hall way is a bit smelly, smell of cigarette smoke.

Pros: Japanese room type with lake view is very big and spacious! Free sampling of snacks provided in room was good. Small arcade section with slot machines was greatly enjoyed by family! Buses stops (from JR Station and from Uzuzan back) in front of hotel. Free shuttle to JR Station.

Cons: Water temperature in room's bathroom is crazy difficult to set it right for showering. It's either extremely cold or extremely hot! Size of TV should be bigger.

Pros: The female Japanese receptionist was very pleasant and helpful. Gave us clear directions.

Cons: The male Japanese receptionist was very rude and kept asking if we spoke Chinese because he had a Chinese colleague and he could not understand English much. He also rolled his eyes at us and walked away when we next approached the front desk to ask for directions. Extremely rude.

Pros: The location is good, close to the bus terminal and also quite easy to get other public facilitates.

Cons: the hotel is too big, and so many group travelers, that brings some uncomfortable for others, either the hotel shuttle bus is not enough for sending clients to the nearest JR station...

Pros: overall is good as it is a traditional Japanese hotel. All staffs are nice and helpful. room view is perfect as it is a lake side hotel. :-)

Pros: Excellent lake Toya view just infront the room!24 hrs hot spring pond, 20 mins free fire works show at lake from 8:45pm. The convenient store just opposite the hotel! Feeling of welcome upon arriving! Staffs are very friendly and well speaks of chinese.

Cons: Could be better if the dinner serving is in warm condition. I got most of the dishes cold when I arrive at 6:35pm while my booking is 6:30pm.

Pros: The spa was good and has good views.

Cons: The rooms are older than I expected.

Pros: The dinner and breakfast food options were good. They may not have as many options but what they have available are really nice and tasty. The open-air baths were beautiful, overlooking the lake.

Cons: It would have been better if they provided towels at the onsen area rather than have you bring your own towels from the room. In addition, no one told us about this and we ended up at the onsen area without towels. As they only gave us 1 room key (for a family of 5), we did not have the key with us (it was with my father who is at the male onsen) and could not go get our towels. Thankfully there was a very helpful staff checking on the bath water and brought all 4 of us towels.

Pros: The view of the Onsen is very nice. The location as well is quite good, right in front of the lake. It is great to have a public bus stop in front of the hotel and the airport shuttle bus helps a lot.

Cons: The facilities of the hotel are quite old and there is smell in the toilet of the room. Even though we ask them to clean it again it still stinks.

Pros: Location, scenery, comfortable

Cons: Need to bring towel fr room to onsen. Onsen didn't provide towel. Else everything is perfect

Cons: The receptionist made us pay for the 2 children when my booking has included them. The rooms says it fits up to 2 adults n 2 children. The receptionist can’t speak English.Breakfast selection was also poor

Pros: Service was great. We even participate BINGO which was held by the hotel. Had great experience staying in this hotel. The hot spring was amazing with a sky view full of stars.

Cons: Nothing.

Pros: Insensitive is good view but small.

Cons: Toilet in the room is smelly and everything quite old. Breakfast and dinner, food not enough. Too much tour group, not good for family trip.

Pros: Yukata available to wear. Public bathroom with hot water is so nice & so relax. Soap & shampoo provided are such a good quality. They also have outdoor bathroom that you can enjoy which also really nice. Reasonable price (with dinner & breakfast available). Food is nice.

Cons: Check-in step is a bit complicated (more regulation than usual compared to other hotels in Japan - but maybe because they don't want you to cause the damage to their hotel). Hotel is a bit old. Room is a bit small for 4 people. As most of the space in the room is covered with tatami (Japanese-mat) and they don't allow you to open your luggage on it, you have very small space left to open your luggage. Toilet is still an old-style (need to use toilet paper, no water system).

Pros: Location is near bus terminal and lake tour ship.

Cons: Check out time, luggage fee if after 12pm.

Pros: Great location. Lake view from the room.

Cons: Onsen is a bit small.

Pros: The staff at registration counter were great.

Cons: The property is very old and run down, the onsen facility was way below average. The staff who served us at the dining lounge was not well trained. The breakfast and dinner offered as part of the room package were of sub standard quality. Overall, our experience here was below expectation.

Pros: Great location Nice view from room They have onsen

Cons: Loud at night from hall. A bit old facility Not good Smell Staff can speak English just a little bit . When i was onsen , many old women overthere and one of them is bleeding.

Pros: Good location. Breakfast and dinner are marvelous.

Cons: Old hotel but it’s okay.

Pros: Nice lake view from the room, close to the bus station, employees nice to us.

Cons: Not specified on the rooms when you book, they're all smoking rooms. They announce it to you by mail just after your (non refundable) booking. We had a really smelly room. With the air cleaner it was not so bad after some hours. The water from the bathroom can't stay at a stable temperature. So you chose to get burnt or cold. The futons were not comfy. You can't select heating temperature, just the fan speed. No hair dryer in the room. The public bath was OK. But the shower was with push buttons, bad to use.

Pros: I will respond gently. As it is this season's price so so.

Cons: None There are no common tea and tea sweets at the inn. The room smelled like tobacco. The room shakes as you go up and down the stairs.

Cons: Daiwa Ryokan is old, worn out and old fashioned. It is a ‘tired’ place with a tired host and tired interior, tired common facilities and a very basic onsen. If it had been half price all ‘‘this would all have been okay- as the our room itself was clean and okay despite it’s old. But the level is much more a cheap backpackers place than a place where you enjoy a family vacation.

Pros: Onsen

Cons: The whole place was cold, except room with heater.

Cons: There are many ants running on the floor. It is disgusting ! We have to sleep with the ants. Japanese hotels should not be like this!!!!!!

Pros: Really nice Ryokan, good breakfast, the family owners are nice and helpful. Real onsen with thermal water.

Pros: Place with great charm. The staff were very kind, spoke English and they were super helpful. Fantastic location for real taste of traditional ryokan, 1 min walk from lake Toya. Great location!

Cons: Unfortunately because we went off season, we couldn’t have breakfast, but I read other reviews saying how delicious it is!

Pros: The bath was good.

Cons: Service was horrible. The manager was extremely rude and impatient. His grandson (I suppose) was nice though. Men’s room was so small it was difficult to use. There were no curtain in the room so we got woken up at 4am.

Pros: Good location. We had a 4 person room and it was spacious and comfortable. The shared bathrooms were clean. The young guy who checked us in was friendly and spoke good English. I love all the Ultraman figurines and toys throughout the hotel.

Cons: The flooring and walls are in pretty rough condition. A lot of the lino has been repaired using craft tape.

Pros: The location is very near to the lake Toya and we have had a very special breakfast there.Will strongly recommend to friends in Singapore.