Excellent
10,0
Pros:
The size and layout of the cabin was perfect and had a lot of character. Perfect for a family getaway. Close to the airport with a convenient shuttle.
Cons:
Very far from town so be prepared with whatever you need well before you arrive.
Excellent
9,0
Pros:
Beautiful winter location, not far from the airport (20 mins). Cabins were bigger and nicer than the online pictures presented. Secluded and so romantic location. Loved the wood fireplace in the cabin. King size bed was very comfy, but kids beds were very hard. 2 toilets in the 2 bedroom cabin, big balcony with direct frontage to big lake. Snow in December was thick and powdery. Lake had a walking track all around. We walked it twice. They had the onsen open for the week we were there, it was free for guests so we used it twice. It is really boiling, but nice to try, they provide nice body lotions and shampoos. It's so tranquil and peaceful despite there being a major highway only 500 meters away. Western Breakfast was ok. But you have to eat exactly what they bring in front of you. Cold lettuce was a bit weird for a snowy winter day breakfast, but there was also a very small portion of eggs and sausages and some plain bread. We couldn't ask to change anything, black coffee for my kids was a bit much though. Waiters dressed in fine dining attire tux style, again a bit strange for breakfast, but anyway whatever works for them.
Cons:
Well like many of the other reviews, we agree that the food options left us hungry. The Cabins come with a big kitchen, but strange that they don't give you anything to cook with, no pots, plates or cutlery and no stove. Just a kettle. So you are forced to eat in their restaurant, which charges 700 Yen per person for their fixed meal. Myself and teen had certain food needs (vegetarian), so we couldn't eat in their restaurant, and the room service food wasn't much cheaper and very insipid or strange foods. For example the beef curry was only 3 thin slices of half cooked (bloody) beef in a bowl of brown gravy. No curry flavour at all. We actually had to resort to eating 2 minute noodles that we brought from Sapporo, otherwise we would have been left very hungry. The staff here speak basic English, but they all look so unhappy, not warm nor friendly, can't understand why, when Japanese hospitality in Sapporo was amazing. Here no one smiles or tries to help you. Also there are no board games, card games, English books or English magazines available. The TV in our bedroom has no English programs. I think this resort is meant only for Japanese weddings or Japanese honeymooners and not for western people. They have 2 magnificent chapels for weddings and a beautiful seperate lake front wedding cabin set up for the dinner reception. But despite this, I would still go back again. It's just so picturesque. Bring some food and some board games. Also I purchased a blue plastic sled from a shop in Sapporo and my teen kids had hours of fun in the snow playing on it. I left it there, so please ask for it if you have kids who love to play in the snow. The hotel provides free transport to and from the airport, but only on selected hours and only if you email them and prebook their van. Otherwise the taxi cost is a lot. we had to take a car that could hold our 4 pieces of small luggage and 4 people.
Excellent
10,0
Pros:
Everything is prefect. Prefect location, it’s in the forest, and there is a little lake just in front of villa. The house is warm and clean . Service is so good.
Excellent
9,2
Pros:
The facilities exceeded our expectation and the staff were very accommodating. Beautiful place to stay if you want to get away and be surrounded by nature.
Cons:
Not much to do around the area (not bad if you just want to stay inside the cabin and relax) and the food was a bit expensive.
Excellent
10,0
Pros:
Surrounding and good services
Cons:
No
Good
6,0
Pros:
Lovely chalets in beautiful grounds. Some way fom main hotel building but efficient mini bus shuttle always available.
Cons:
The on site restaurants are very expensive. The clubhouse was better value for lunch but not available in the evenings so unless you have a car you are trapped. We had a below average meal. We shared a seafood salad for a starter and each had a main course where the portion sizes were small and the meat content was actually measured at a measly 100 grams. We had three glasses of beer betwen the two of us. The bill for this equated to £83 that seemed a lot for a pretty basic meal. In addition to the tax and service charge they had included a supplement of £11 that we queried and refused to pay.
Okay
5,4
Pros:
In the middle of nature. Lot of space is the cottage.
Cons:
No swimming pool available although it was mentioned in the hotel description. Actually swimming pool was the main reason why we book that hotel. So, we were very disappointed to learn that it was broken since the previous year. Poor activities for families. Installations seem old and require additional fees. Poor handling of bagages. Sound of nature was nice to enjoy terrace in the early morning, until noise of blower engines started... It is a detail, but ‘French breakfast’ with salads, bacon and eggs show that hotel staff have never stayed in France.
Excellent
9,2
Pros:
the location is right near the airport but it turns out to be a true natural sanctuary for all in family to have a great evening walk by the lake with such a peaceful ozone-filled greenery space which is beyond our expeactations. you can only find this in depper woods or forests in high mountains. many of my freinds on facebook were asking where is this? and they couldnt believe that its so near to the airport and convenient to stay before you catch a flight back home or to other destinations. we would return for sure!! PS:and the japanese style of service and management makes things so proper and precise, very red-carpet service since chech-in till our departure made us feel very VIP... amenities are also great and generous .. thank you :-)))))
Cons:
beddings are getting old and could possibly be replaced for better comfort while sleeping. kitchen should allow simple cooking in case late-nite hungry and your restaurants are closed, esp family with kids, teens or elderly who may be hungry at odd hours. thanks..