Book Thrifty hire cars in Syracuse

Reviews for Thrifty in Syracuse

Recent reviews

Traveller rating

Excellent

0

Good

0

Okay

0

Mediocre

0

Poor

0

Find reviews that mention:

car availablegreat price

car was cleannever rent

get the carcar smelled

per daycredit card

friendly staff

5.2

hidden chargesPros:The car was new clean well equipped and very comfortableCons:When I returned the car they added a $4.99 per day trip saver fee. I h ad a flat tire and called Thrifty and Joe told me to call AAA. I had to find an exact match of the tire or pay for the tire and pay again to replace it on return. I finally found someone who had a match for the tire over 30 miles away while driving on a donut. I lost a day of traveling time and had an extremely hard time finding a hotel as it was Paris Island Marine Boot Camp Training Graduation weekend. I finally found a room at Country Inn and Suites in Beaufort S.C. (the management there gave us a room with little water pressure but it beat sleeping in the car because we couldn't drive on the spare Thank Goodness for them) So I ask what is the $4.99 per day Trip saver fee when I am told to call my own triple AAA.Reviewed Mar 14 2017

review from

3.6

Bait and switchCons:Rate advertised when booked was special, "compact" - to be a vehicle "compact or larger" to be determined upon arrival. Upon check-in attendent said that rate was for whichever vehicle they have the most of, which in this case was 12-passenger vans. Driving a 12 passenger van was a rediculous option for my purpose, so I asked for a compact vehicle. She said they had none. The only other viable vehicle available was a luxury, which they said they would discount. Cost ended up being $310 instead of booked rate of $120. I'm very unhappy and diasappointed. Also after getting vehicle I smelled, and noticed marijuana crumbs on center console storage area.Reviewed Oct 17 2017

review from

3.6

Pros:Friendly staffCons:No manual in car, no insurance or registration paperwork, car was not clean, did not run right, evidence of smoking in car from previous renters.Reviewed Nov 29 2015

review from

8.0

Happy with ThriftyPros:The car was ready on time and the staff person completed all the paperwork quickly. The car was nicer than expected. They didn't have the class of car that we reserved so they gave us a free upgrade. We thought we were going to get something like a Toyota Corolla but they gave us a Honda Accord instead.Reviewed Dec 3 2016

review from

5.2

Car choice was not as expected.Pros:The car that I ended up receiving - a Ford Mustang - was excellent, just not what I expected and costing much more than promised. The woman at the counter for both pickup and drop off was very friendly.Cons:My understanding of the offer we booked was that we would have whatever car they had the most of on hand, expecting a compact or similar. Instead we were offered a 12 passenger van as the only option for the price promised. This does not seem like a reasonable option for a couple on a brief visit to upstate New York. It also would have been ridiculous for us to drive in a funeral processional in a 12-passenger van, but that's neither here nor there. As an alternative, we were suggested a Ford Mustang at double the rate we had booked. We ended up agreeing on a Ford Focus, at a cost of $100 more than our estimated total. The friendly Thrifty representative offered us the Mustang at the same price, which we accepted. The experience overall was mediocre. Had we known that only a van would have been made available to us for the agreed upon price, we would have made separate arrangements.Reviewed Jul 6 2017

review from

6.4

Pros:staff and check in were smooth.Cons:It was a snowy day and the vehicle had inadequate tires for the conditions.Reviewed Dec 16 2017

review from

8.0

Weekend rentalPros:Attentive service; offered a substitute full size car because the compact I reserved was not available. Good business hours.Cons:The drop off-processing took a little longer than I expected. I was glad I was the only one there and didn't have to wait in line.Reviewed Jun 13 2017

review from

5.2

The amount charged to my credit card was nearly twPros:The car was fine.Cons:The pick up location that Kayak sent us to was different than the one Thrifty had the reservation at. The amount charged to my credit card was nearly twice the amount quoted (which had the fees included). I still don't have that sorted out yet.Reviewed Aug 4 2016

review from

2.0

No car despite reservationPros:not one thing.Cons:We arrived to the airport only to learn that there was no car available for us despite holding a reservation for weeks. No notification. No offer to remedy the situation. Terrible service. Will never use Thrifty again.Reviewed Oct 25 2017

review from

10.0

super accomodatingPros:everything, needed upgrade.. no problem left my car, they parked and when i picked up.. no smow on itReviewed Feb 13 2017

review from

2.0

It was freezing cold out and we walked to our Thrifty rental place andPros:NothingCons:The place where we rented the car had been closed for 3 months. We are very very disappointed. Walked in the freezing cold and wasn't able to have a car to start our vacation off with very disappointing. Was never told.Reviewed Apr 9 2018

review from

8.0

Pros:Good car at a reasonable rate.Cons:The wait for the checkout was quite long. It seemed like the process was not nearly as automated I'm used to.Reviewed Jun 12 2017

review from

More

• 8,1 /10Enterprise Hire Cars at Syracuse
• 8,0 /10Avis Hire Cars at Syracuse
• 6,7 /10Payless Hire Cars at Syracuse
• 7,5 /10Budget Hire Cars at Syracuse
• 6,2 /10Dollar Hire Cars at Syracuse
• 5,7 /10Hertz Hire Cars at Syracuse
• 6,6 /10Alamo Hire Cars at Syracuse

• What is the most popular car hire from Thrifty in Syracuse?

  Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Thrifty in Syracuse.

• How many car hire locations does Thrifty have in Syracuse?

  Thrifty has 2 car hire locations in Syracuse. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Hancock Intl airport (SYR)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Hancock Intl airport (SYR)?

  No (according to our data)