Guest reviews
Overall rating
7,1
Good
Based on 2 753 reviews
Cleanliness
7,5
Comfort
7,8
Pick-up/Drop-off
7,0
Value for money
7,1
Pros
"Helpful and very friendly staff!"
(in 1446 reviews)
"Helpful staff, quick and easy"
(in 207 reviews)
"Clean car and good value."
(in 241 reviews)
Cons
"Their customer service is horrible."
(in 194 reviews)
"Car smelled like smoke."
(in 302 reviews)
"They didn’t have any cars available."
(in 174 reviews)
Recent reviews
Traveller rating
11
3
5
3
3
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
friendly staff
great car
easy drop
car available
quick and easy
compact car
car smelled
great price
great experience
great value
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4,8
Cons: Interior had not been cleaned. Better midSUVs available for not much more
review from
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9,6
Pros: The staff was very nice, efficient and helpful.
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4,8
Cons: The courtesy of the desk staff was not welcoming. Also had a flat tire & when I called the office to find out what I should do in order to get another car I was told with an attitude that they don’t have the staff to assist me & that I have to get the tire changed & return the car with a full tank
review from
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5,6
Pros: Cra
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6,8
Good car but disappointed in value
Pros: Vehicle was as expected. No complaints about it.
Cons: Our friends on the same vacation also rented and were "upgraded" at the counter to the same vehicle we had, had it an extra 24 hours, and paid $100 less than we did. We should have been given the same price for the exact same vehicle.
review from
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10,0
Pros: Really efficient, friendly, no hidden fees or pressure to buy extra coverage.
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10,0
Pros: The car was nicer than I expected. Pick up and drop off we’re very fast.
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3,6
Cons: Painful
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10,0
J hole
Pros: Value and friendly staff professional and courteous Wonderful
Cons: Nothing it was perfect
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10,0
Would highly recommend
Pros: Courteous Service, new car, price
Cons: Nothing
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2,0
deceived
Cons: i made a reservation in mid march for an economy car with unlimited miles. the day before my rental (may 29th) i stopped by to confirm my pickup time and was told that i only had 400 miles/day and would be charged for each additional mile, this did not work for me and i ultimately cancelled my reservation and took my business elsewhere. i will never return to this local thrifty
review from
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8,0
Good value
Pros: Cheap prices and friendly staff, free upgrade to a larger sedan
Cons: Car was dirty inside upon pickup - mud on seats etc
review from
Where can I find Thrifty hire cars in Jackson?
345 West Broadway, Thrifty car hire
Address
345 West BroadwayHours
| Monday | 05:00 - 17:00 |
| Tuesday | 05:00 - 17:00 |
| Wednesday | 05:00 - 17:00 |
| Thursday | 05:00 - 17:00 |
| Friday | 05:00 - 17:00 |
| Saturday | 05:00 - 17:00 |
| Sunday | 05:00 - 17:00 |