Pros: Yes pick up was very easy and fast. No extra cost for a spouse to be able to drive, and no hidden fees.
Cons: Nothing could have been better. It was awesome
Pros: Friendly and extremely convenient
Pros: easy pickup and drop-off , friendly people on both sides
Cons: Vehicle was dirty on the inside. Sensors continually sounding off for no apparent reason.
Pros: Staff was friendly. Process of getting the car was smooth and efficient
Pros: Easy pickup
Cons: tires not great in snow- which is a big factor in our area
Pros: Car was somewhat clean
Cons: They lied about the time I returned the car to charge me for an extra day
Cons: Car was 1/2 full of gas at pickup. I notified Alamo 800 number and at drop off. I was assured this would be corrected (I also returned with 1/2 full tank). Sadly, I was charged for not returning full anyway. Alamo customer service isn’t poor and disorganized. Very difficult to reach a live person who can complete the requested task. Fight through the answering system only to get passed on or told the issue is covered (when I see now on my statement, it was not corrected)
Pros: Great car. Easy pick pick up and drop off.
Pros: Delay in pick up but went out of their way to make up for it.
Pros: quick and easy pickup and drop off without a bunch of up sell attempts on insurance and vehicle
Pros: Staff was friendly and helpful. Drop-off was easy.
Cons: The add-on price for fees was excessive.
Pros: Very easy and fast.
Pros: It was a new vehicle
Cons: Nothing we were very satisfied
Pros: ease of getting the car and easy to return
Cons: No one at the desk to drop-off, thought that was weird
Truck was ok but thecrear passenger window went down snd would not go
Pros: It ran ok
Cons: The right rear window went down and wouldnt go up. I called Alamo numerous times. They wanted me to come trade it for a car. I told them I reserved a pickup, I need a pickup truck. They repeatedlly said come back and trade it for a car. My cell# 607-769-4095
Slow customer service
Pros: The car that we rented was mostly clean
Cons: The counter personnel need substantial training on what good customer service is. The person that we had when we were getting/returning the car acted like he was really bored or didn't care at all about his customers or his job.
Excellent much cheaper than discounted Avis or hertz
Pros: Will definitely use again
Great car needing oil change
Pros: Great car
Cons: Oil change notification appeared on day one. And then a message : change oil now that requested action to be turned off. Quite annoying.
Pros: Very clean; plenty of ports to plug in devices; quick check-in process.
Cons: person tried to upgrade vehicles without telling me a price initially; also tried to sell me extra insurance making it sound like it was included in the original price quote of car; did not walk me around vehicle but simple handed me the keys and said I was responsible for any damage.
Pros: Service, comfort.
Cons: More than I would have liked to spend.
Ripping customers off!
Cons: After I booked my car reservation I was sent an email with the price of my car rental and it showed the amount I had agreed to pay. It also showed I paid for it and that I had a ZERO balance. I looked at my credit card statement after my trip and I noticed I was charged an additional $91 on the day I returned the car. I called Alamo and they said the price was $999 for the rental. The price I got (and what was in the email) from Price Line was $908. I called Alamo and they said it was a problem with Price Line; I live chatted with Price Line and they said the issue was with Alamo. The Price Line representative said the price they quote is an "approximate" price and that there could be additional fees! That's so shady! Alamo and Price Line are pointing the fingers at each other and I could not reach a representative from Price Line (kept connecting me with Alamo). Renter beware! Even though it says you have a zero balance due check your credit card statement! I will never book a car rental through this site, Price Line or Alamo again!
I had to pay more than what you told me my total cost would be
Cons: The clerk.at Almo was very rude and no help trying to reconcile the price difference
Cons: They called me after returning the vehicle and said it was damaged and I didn’t hit anyone/thing.
Pros: Good clean car
Cons: Rear tail light was out.
Pros: Great experience. We were going to get a smaller car but the agent in Jackson suggested a bigger SUV. I was skeptical at first but the car drove like a dream and made a big difference in making for a smooth and enjoyable vacation. The four of us loved the Expedition. Even the teen was happy. We were able to drop off in Kalispel no issues or problems. Great experience
Pros: Alamo made pick up and drop off easy and painless. Picked it up in Jackson Hole WY and dropped in Kalispell MT. My only minor complaint was that the instructions for drop off were not very clear at Kalispell airport - if they could put a sign up to "leave keys in car", or "if you have any issues, call__", that would be helpful. Overall I was extremely pleased with the service and the vehicle.
Cons: My only minor complaint was that the instructions for drop off were not very clear at Kalispell airport - if they could put a sign up to "leave keys in car", or "if you have any issues, call__", that would be helpful.
Rented a compact car but they gave us a subaru legacy
Pros: Great car. Brand new and AWD. Perfect for JAC. Thanks Alamo!
Pros: Ease of check in, friendly, fast!
|Monday||07:00 - 22:00|
|Tuesday||07:00 - 22:00|
|Wednesday||07:00 - 22:00|
|Thursday||07:00 - 22:00|
|Friday||07:00 - 22:00|
|Saturday||07:00 - 22:00|
|Sunday||07:00 - 22:00|
Alamo has 1 car hire location in Jackson. Take a look at our Alamo hire location map to find the best car hires near you.