Best Surabaya hotels near Joko Dolog Statue
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.
Overall 9,3 Excellent
Based on 9 074 reviews
All reviews
- All reviews
- Business
- Solo
- Couples
- Families
Excellent
8,8
Pros: The amount of amenities inside the hotel makes you want to visit it all, the restaurants are awesome and the 21st floor lounge is an elegant environment with an interesting buffet during happy hour.
Excellent
10,0
Pros: Great breakfast! Super clean spa area! Very attentive personnel ! Great experience ! I will come again!
Excellent
10,0
Pros: Spotlessly clean
Excellent
9,6
Pros: Everythings
Excellent
9,2
Pros: Friendly staff. Excellent Breakfast and vefy good location
Excellent
8,3
Pros: Good room size. Comfortable bedding. Front desk staff and concierge staff very welcoming, professional and accommodating. excellent breakfast; very good selection.
Excellent
8,3
Pros: Location, breakfast, service
Excellent
10,0
Pros: Everything
Excellent
8,8
Pros: Breakfast so good and hotel staff so kind...
Details
Reviews
Overall 9,3 Excellent
Based on 9 074 reviews
Service
9,3
Room
9,1
Breakfast
9,0
Comfort
8,9
Food
8,9
Location
8,9
Pool
8,7
Vibe
8,7
Amenities
8,5
WiFi
8,4
Breakfast
9,1
Location
9,0
Service
8,8
Room
8,7
Comfort
8,3
Vibe
7,3
Value
6,8
Location
9,1
Room
8,7
Comfort
8,7
Service
9,4
Location
9,1
Comfort
8,9
Room
8,8
Breakfast
8,7
Service
9,3
Breakfast
8,9
Food
8,8
Location
8,8
Room
8,7
Value
6,9
8,8 Excellent
Pros: The amount of amenities inside the hotel makes you want to visit it all, the restaurants are awesome and the 21st floor lounge is an elegant environment with an interesting buffet during happy hour.
Cons: Pool area too much noisy and with small damages to beds, definitely not a 5 star level.
10,0 Excellent
Pros: Great breakfast! Super clean spa area! Very attentive personnel ! Great experience ! I will come again!
Cons:
10,0 Excellent
Pros: Spotlessly clean
Cons:
9,6 Excellent
Pros: Everythings
Cons: Nothing
9,2 Excellent
Pros: Friendly staff. Excellent Breakfast and vefy good location
Cons: The Pool acces wich almost closed in the weekend during our Stay because of private Weddings or Birthdays. My kids was so excited to see the pool from our room and they always wanted to go to swimm but unfortunately closed for private event. We stayed for 3 nights but our room was only once cleaned up.
8,3 Excellent
Pros: Good room size. Comfortable bedding. Front desk staff and concierge staff very welcoming, professional and accommodating. excellent breakfast; very good selection.
Cons: I was refused from entering breakfast area due to wearing room slippers. Female staff member was quite rude in telling me off. Hotel guests should be informed upon checking in or prior to breakfast about dress code. I have never had this issue in Marriott hotels around the world only this one.
8,3 Excellent
Pros: Location, breakfast, service
Cons: The room decoration is quite old
10,0 Excellent
Pros: Everything
Cons: Nothing all the best
8,8 Excellent
Pros: Breakfast so good and hotel staff so kind...
Cons: Nothing
Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bed rooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and French cuisine in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offers the perfect blend of comfort, relaxation and style for your visit to Indonesia.
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts, golf putting range and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
Overall 9,3 Excellent
Based on 7 305 reviews
All reviews
- All reviews
- Business
- Families
- Solo
Excellent
9,2
Pros: The bed and pillows were super comfy, the view from my room was great, the staffs were friendly and nice, love the breakfast buffet.
Good
7,9
Pros: The staff is extremely helpful although I arrive very late. They make sure that I have all my needs taken care of. Superb choices of breakfast! Absolutely YUMMILIOUS!
Excellent
10,0
Pros: Staff, connection to shopping mall
Good
7,5
Pros: Location
Excellent
9,2
Pros: The location, the mall, the bed, the cleanliness, the facility
Excellent
8,8
Pros: i stayed with mum in a wheelchair. All staff have been very helpful and all smiles. Thanks for the nice stay.
Excellent
9,2
Pros: Great location for TP mall; clean room; nice pool.
Excellent
10,0
Pros: The suite was big, clean and comfortable. Well maintained. The breakfast was better than average. Fresh juice and good coffee. The stuff was very friendly. I can recommend this hotel
Excellent
8,3
Pros: Location...location...location
Details
Reviews
Overall 9,3 Excellent
Based on 7 305 reviews
Wellness
9,8
Service
9,4
Location
9,4
Food
8,9
Breakfast
8,7
Comfort
8,6
Room
8,3
WiFi
8,2
Bar
7,0
Value
5,8
Service
9,6
Location
9,6
Breakfast
8,3
Room
7,1
Value
6,4
Vibe
5,8
Location
9,5
Service
9,3
Room
7,7
Vibe
7,0
Location
9,4
Food
8,5
9,2 Excellent
Pros: The bed and pillows were super comfy, the view from my room was great, the staffs were friendly and nice, love the breakfast buffet.
Cons: The bathroom was a bit outdated but worked perfectly fine. But could not use the hairdryer in the bathroom cos no socket to plug it in so I have to use the one near the bed.
7,9 Good
Pros: The staff is extremely helpful although I arrive very late. They make sure that I have all my needs taken care of. Superb choices of breakfast! Absolutely YUMMILIOUS!
Cons:
10,0 Excellent
Pros: Staff, connection to shopping mall
Cons: Nothing
7,5 Good
Pros: Location
Cons:
9,2 Excellent
Pros: The location, the mall, the bed, the cleanliness, the facility
Cons:
8,8 Excellent
Pros: i stayed with mum in a wheelchair. All staff have been very helpful and all smiles. Thanks for the nice stay.
Cons: Property is in need for an upgrade.
9,2 Excellent
Pros: Great location for TP mall; clean room; nice pool.
Cons: It’s definitely not modern; i saw they were already remodeling the upper floors, will be awesome when we come back in a couple years?
10,0 Excellent
Pros: The suite was big, clean and comfortable. Well maintained. The breakfast was better than average. Fresh juice and good coffee. The stuff was very friendly. I can recommend this hotel
Cons:
8,3 Excellent
Pros: Location...location...location
Cons: Old tired rooms ,old and tired bath room ...with mold everywhere...definitely not worth the high price for me!
Experience five-star service and amenities at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, close to shopping, attractions, corporate offices and the convention center, our luxury hotel is the perfect choice for every traveler. Enjoy a host of welcoming amenities, from the spa, tennis courts, golf putting range and outdoor pool to our tempting restaurants, complimentary Wi-Fi, full-service business center and much more. Unwind in style in our well-appointed rooms, each with plush Sheraton Signature Sleep Beds, city views and marble baths filled with pampering products. If a business or social event brings you to our hotel, you'll find our expansive function rooms, comprehensive technology and expert services will make your gathering a sure success. When it's time to explore, many of Surabaya's most famous sites are nearby, from cultural and religious monuments to world-class shopping. No matter what brings you here, we look forward to seeing you at our hotel in Surabaya, Indonesia.
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 9,2 Excellent
Based on 4 185 reviews
All reviews
- All reviews
- Families
- Business
Excellent
8,3
Pros: Wonderful buffet breakfast, beautiful environment, the piano music played in the lobby sounds very pleasant, and good service
Excellent
10,0
Pros: Clean, spacious, reasonable price, good location, friendly and helpful staff
Excellent
10,0
Pros: The breakfast is just amazing! The food is great, but the atmosphere and the way how they are serving so many different cuisine ( local mostly!) is just shockingly. The restaurant upstairs on 3rd floor serving amazing local dishes! Highly recommend!
Excellent
10,0
Pros: A city hotel that incorporated nature into its design, making it a relaxing stay for anyone who needs to be in the city but likes the outdoors
Good
6,7
Pros: Great location, friendly and helpful staffs. Nice big garden and lobby.
Excellent
10,0
Pros: Breakfast is a feast.
Excellent
9,6
Pros: All staff is friendly & room service was good and efficient. The environment makes me feel calm & comfort during the stay. The location is near to Tunjungan plaza & others shop. It is very convenient. Recommended for Honey moon as well.
Excellent
10,0
Pros: The best hotel in town..
Excellent
8,3
Pros: Breakfast was good. Even the location is in the heart of the city, it has very relaxing vibe to it.
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Details
Reviews
Overall 9,2 Excellent
Based on 4 185 reviews
Comfort
9,4
Location
9,4
Breakfast
9,2
Food
9,2
Amenities
9,1
Pool
9,0
Service
8,8
Room
8,7
Vibe
8,6
WiFi
6,5
Breakfast
9,2
Food
9,1
Vibe
8,2
Room
7,8
Breakfast
8,8
Room
8,2
Vibe
8,0
8,3 Excellent
Pros: Wonderful buffet breakfast, beautiful environment, the piano music played in the lobby sounds very pleasant, and good service
Cons: Everything is fine. Just a little bit far away from the airport
10,0 Excellent
Pros: Clean, spacious, reasonable price, good location, friendly and helpful staff
Cons: All good
10,0 Excellent
Pros: The breakfast is just amazing! The food is great, but the atmosphere and the way how they are serving so many different cuisine ( local mostly!) is just shockingly. The restaurant upstairs on 3rd floor serving amazing local dishes! Highly recommend!
Cons:
10,0 Excellent
Pros: A city hotel that incorporated nature into its design, making it a relaxing stay for anyone who needs to be in the city but likes the outdoors
Cons: Massage option was overpriced and the massage room was very underwhelming considering how beautiful the rest of the hotel was
6,7 Good
Pros: Great location, friendly and helpful staffs. Nice big garden and lobby.
Cons: Bathroom needs renewal and improvement on cleanliness.
10,0 Excellent
Pros: Breakfast is a feast.
Cons:
9,6 Excellent
Pros: All staff is friendly & room service was good and efficient. The environment makes me feel calm & comfort during the stay. The location is near to Tunjungan plaza & others shop. It is very convenient. Recommended for Honey moon as well.
Cons: All good.
10,0 Excellent
Pros: The best hotel in town..
Cons:
8,3 Excellent
Pros: Breakfast was good. Even the location is in the heart of the city, it has very relaxing vibe to it.
Cons: The staff forgot to give the deposit money back, so I need to go to hotel again the next day to get the money back.
With a stay at Bumi Surabaya City Resort in Surabaya, you'll be within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
Overall 9,1 Excellent
Based on 5 136 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Surabaya is the city where my parents met each other and lived until 1958. Hotel Majapahit is the best place to stay for me, exploring the city and its history. A friendly staff welcoms the guests. The colonial style of the interior and exterior is something you will like. My room was perfect. The breakfast buffet very lush. I am certainly coming back. Sumpai jumpa.
Excellent
10,0
Pros: Fantastic value for a 5-star hotel. Amazing hotel room, which even has a seating area with comfortable sofas and even a writing desk!
Excellent
10,0
Pros: The breakfast was fantastic offering everything you could wish for plus it started early. Location was good very close to a huge shopping mall with lots of restaurants to choose from.
Excellent
9,6
Pros: Beautiful colonial hotel. Luxury room with a very interesting price. Huge room
Excellent
9,6
Pros: This is a really nice hotel built in 1910. The rooms are beautiful with comfortable beds and AC. The staff were very friendly and attentive. We had an amazing stay here, the breakfast was also delicious with a huge choice.
Excellent
10,0
Pros: Very helpful staff and excellent rooms, especially the Heritage when we stayed the second time.
Excellent
9,2
Pros: Loved the bread and butter pudding at breakfast and the feeling of staying in a calm and very green oasis. Brilliant location in the city
Excellent
10,0
Pros: Everything was excellent.
Okay
5,4
Pros: We loved the rich history of the hotel and the amazing art deco furniture. Breakfast was delicious too.
Details
Reviews
Overall 9,1 Excellent
Based on 5 136 reviews
Location
9,2
Service
8,8
Wellness
8,7
Vibe
8,7
Amenities
8,7
Comfort
8,4
Breakfast
8,4
Pool
8,3
WiFi
8,2
Room
8,0
Bar
5,6
Cleanliness
5,2
Location
9,2
Wellness
8,8
Breakfast
8,7
Service
8,5
Vibe
8,4
Room
7,6
Cleanliness
4,3
Service
9,2
Location
9,2
Wellness
8,8
Breakfast
8,7
Vibe
8,4
Comfort
8,0
Room
7,3
Cleanliness
5,0
Location
9,2
Comfort
8,7
Vibe
8,5
Breakfast
8,4
Service
7,8
Room
7,3
Cleanliness
4,6
Service
9,1
Location
9,0
Amenities
9,0
Vibe
8,5
Breakfast
8,2
Room
7,6
Bar
6,1
10,0 Excellent
Pros: Surabaya is the city where my parents met each other and lived until 1958. Hotel Majapahit is the best place to stay for me, exploring the city and its history. A friendly staff welcoms the guests. The colonial style of the interior and exterior is something you will like. My room was perfect. The breakfast buffet very lush. I am certainly coming back. Sumpai jumpa.
Cons:
10,0 Excellent
Pros: Fantastic value for a 5-star hotel. Amazing hotel room, which even has a seating area with comfortable sofas and even a writing desk!
Cons:
10,0 Excellent
Pros: The breakfast was fantastic offering everything you could wish for plus it started early. Location was good very close to a huge shopping mall with lots of restaurants to choose from.
Cons: Only downfall was The Maj pub, it was a totally smoking area and for non-smokers this was certainly a 'no-go' area.
9,6 Excellent
Pros: Beautiful colonial hotel. Luxury room with a very interesting price. Huge room
Cons: The fridge in the room makes a lot noise. This shouldn't happen in a hotel of this quality.
9,6 Excellent
Pros: This is a really nice hotel built in 1910. The rooms are beautiful with comfortable beds and AC. The staff were very friendly and attentive. We had an amazing stay here, the breakfast was also delicious with a huge choice.
Cons:
10,0 Excellent
Pros: Very helpful staff and excellent rooms, especially the Heritage when we stayed the second time.
Cons:
9,2 Excellent
Pros: Loved the bread and butter pudding at breakfast and the feeling of staying in a calm and very green oasis. Brilliant location in the city
Cons:
10,0 Excellent
Pros: Everything was excellent.
Cons:
5,4 Okay
Pros: We loved the rich history of the hotel and the amazing art deco furniture. Breakfast was delicious too.
Cons: Unfortunately the hotel is very run down and dirty - I actually found a discarded toenail on the carpet! So sad to see such a beautiful heritage building go so far downhill.
Rich in history, Hotel Majapahit Surabaya is a national landmark resort, a source of national pride and history that blends romance and elegance, featuring classic architecture and manicured gardens. Ideal for business and leisure travel, with easy access to business district and the biggest malls and conference centers, the hotel features 143 rooms, 2 restaurants, a lobby lounge and a bar, 8 meeting rooms, a ballroom, swimming pool, Jacuzzi, gym, and spa.
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
Overall 9,0 Excellent
Based on 14 184 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9,6
Pros: Decoration, very warm staff make me feel like home,
Good
7,5
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
Good
7,9
Pros: room is very comfortable and meet our expectation, breakfast at here has many optional from Indonesian food till the western choices, the staff really support and give us a pleasant time
Good
7,9
Pros: Spa facilities are good and the food also.
Good
7,9
Pros: breakfast is great
Excellent
8,3
Pros: My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.
Good
7,9
Pros: Every things are OK except the Wifi very weak amd some time not working during 3 days
Okay
5,4
Good
7,5
Pros: Quiet area, staff and food.
Good
6,7
Details
Reviews
Overall 9,0 Excellent
Based on 14 184 reviews
Service
9,3
Food
9,0
Breakfast
8,7
Location
7,8
Room
7,5
WiFi
6,3
Comfort
5,8
Service
8,9
Breakfast
8,0
Location
8,0
Food
7,8
Cleanliness
7,1
Amenities
7,1
Room
6,7
Comfort
5,3
WiFi
4,6
Service
9,0
Breakfast
8,6
Vibe
8,3
Room
7,5
Location
7,5
Cleanliness
7,1
Comfort
5,7
WiFi
4,5
Food
9,0
Service
8,9
Breakfast
8,6
Location
7,5
Cleanliness
6,7
Room
5,9
Comfort
5,3
Service
9,1
Food
8,8
Breakfast
8,3
Location
7,6
Cleanliness
7,0
Room
6,6
Comfort
5,5
9,6 Excellent
Pros: Decoration, very warm staff make me feel like home,
Cons: For break fast should increase the quality of food, for food quality in break fast session i give rate fair enough.
7,5 Good
Pros: My room was smell like a cigarette, but they were very helpful to accommodate my request to remove the smell from my room and they did a good work.
Cons:
7,9 Good
Pros: room is very comfortable and meet our expectation, breakfast at here has many optional from Indonesian food till the western choices, the staff really support and give us a pleasant time
Cons: the water color not quite right and the air conditioner in our room is centralized so we must choose one temperature for every room we living
7,9 Good
Pros: Spa facilities are good and the food also.
Cons: Wedding taking place right outside the elevator on the 2nd floor where our rooms were. Had to almost walk throught it. Rooms are not soundproof, we could hear all the noise from the pool.
7,9 Good
Pros: breakfast is great
Cons: the shower handle was broken
8,3 Excellent
Pros: My room is very clean and comfy. Staffs were helpful when I had several problems with the shower and internet.
Cons: Seems like the drain in our shower is a little bit blocked and some water spilled to the toilet area during shower.
7,9 Good
Pros: Every things are OK except the Wifi very weak amd some time not working during 3 days
Cons: Location, room, swimming pool
5,4 Okay
Pros:
Cons: The hotel smelt of damp and cigarettes, the carpets were absolutely filthy. The first night the pool was closed for a wedding without warning. The breakfast was expensive and lacked very much of anything that wasn’t fried. More attention seems to be paid to weddings than to people staying in the hotel
7,5 Good
Pros: Quiet area, staff and food.
Cons: Housekeeping opened the door without permission.
6,7 Good
Pros:
Cons: cannot get two keycard for twin sharing room is under standard service
Mercure Surabaya is a mid-scale hotel located on the main route through Surabaya, business district, and tourist attractions such as the Tugu Pahlawan monument and the Surabaya Zoo. Ideal for business and leisure travel, with easy access to Gubeng railway station and Juanda airport, the hotel features 257 rooms including 19 suites, 3 restaurants, a coffee lounge, pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rental and spa.
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Overall 8,9 Excellent
Based on 3 257 reviews
All reviews
- All reviews
- Families
Good
7,9
Pros: The room is clean and comfortable. And it located in the center of town, make it easy to travel around.
Excellent
8,8
Pros: The breakfast is great! The legend elmi foods. Especially the “Sop Buntut” must try!
Excellent
8,3
Pros: Good staff ja good enough swimming pool.
Excellent
9,2
Pros: All staff were welcoming. The concierge did great service and the receptionist gave me early check-in as I requested on the previous day. Room service is available at all time but restricted to some service. The hotel is located in the heart of Surabaya, so if you are solo traveller, the mall and nightlife venues are very close to the hotel.
Excellent
8,3
Pros: Good location, and good foods the hotel for business in town
Excellent
8,3
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Excellent
8,8
Pros: Comfortable bed, nice breakfast, and easy check in and check out
Excellent
9,2
Good
7,5
Pros: -Bed & pillows are soft and comfortable -Staff is helpful and nice -Heater is powerful -Wifi is strong -Room is clean
Excellent
8,3
Pros: Location, the hospitality of the staff, swimming pool, table tennis, taste of the meals
Details
Reviews
Overall 8,9 Excellent
Based on 3 257 reviews
Location
9,3
Breakfast
9,1
Food
9,0
Comfort
8,0
WiFi
8,0
Room
8,0
Service
7,9
Pool
7,8
Room
7,3
7,9 Good
Pros: The room is clean and comfortable. And it located in the center of town, make it easy to travel around.
Cons:
8,8 Excellent
Pros: The breakfast is great! The legend elmi foods. Especially the “Sop Buntut” must try!
Cons: Iron not included and got charged? Come on!
8,3 Excellent
Pros: Good staff ja good enough swimming pool.
Cons: I wish they will figure out how get a fresh scent to etage lobbies and towels.
9,2 Excellent
Pros: All staff were welcoming. The concierge did great service and the receptionist gave me early check-in as I requested on the previous day. Room service is available at all time but restricted to some service. The hotel is located in the heart of Surabaya, so if you are solo traveller, the mall and nightlife venues are very close to the hotel.
Cons: There were ants on my table and its possible that the previous tenants did not ask to get their dirty dishes removed from the room. Furthermore, my room has the poolside and carpark view. Loud music playing in the morning was coming from that direction but no surprise because it was the morning of the first long weekend.
8,3 Excellent
Pros: Good location, and good foods the hotel for business in town
Cons:
8,3 Excellent
Pros: Near to Tunjungan Plaza and other attractions. Staff were very helpful.
Cons:
8,8 Excellent
Pros: Comfortable bed, nice breakfast, and easy check in and check out
Cons: I think they need to renovate bedroom interiors and hallway.
9,2 Excellent
Pros:
Cons: Good breakfast-nya....
7,5 Good
Pros: -Bed & pillows are soft and comfortable -Staff is helpful and nice -Heater is powerful -Wifi is strong -Room is clean
Cons: -Breakfast choices are limited. -Room is noisy because facing the road. -Room do not provide hair dryer -Tanjung Plaza is a km away from the hotel
8,3 Excellent
Pros: Location, the hospitality of the staff, swimming pool, table tennis, taste of the meals
Cons: Old hotel, need to remove the old carpet
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 7 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary at scheduled times.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
Overall 8,7 Excellent
Based on 6 472 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9,2
Pros: Reasonable price.
Good
7,5
Pros: Near with convenience store and restouran
Excellent
10,0
Pros: It was very near to my office
Good
7,5
Pros: Ambience is good and the location is quite central.
Excellent
8,8
Pros: Wifi, clean, staff
Excellent
10,0
Pros: I feel I stayed in 5 STAR HOTEL.
Excellent
10,0
Pros: Nice location
Excellent
8,8
Pros: Location is great.
Good
6,3
Pros: They were okay
Details
Reviews
Overall 8,7 Excellent
Based on 6 472 reviews
WiFi
9,5
Cleanliness
9,2
Service
9,2
Location
9,1
Food
8,4
Vibe
8,3
Room
8,2
Breakfast
8,1
Comfort
3,4
Wellness
1,9
Pool
0,9
Value
9,6
WiFi
9,3
Service
9,1
Location
9,1
Room
8,2
Breakfast
7,8
Food
7,5
Comfort
3,6
Service
9,1
Location
9,1
Cleanliness
9,0
Room
8,2
Food
8,2
Breakfast
8,1
Comfort
3,5
Pool
1,1
Value
9,6
Location
9,2
WiFi
9,1
Cleanliness
9,0
Service
8,8
Food
8,4
Breakfast
7,8
Room
7,7
Comfort
3,1
Service
9,4
Location
9,2
Cleanliness
9,2
Food
8,7
Breakfast
8,3
Room
7,6
Comfort
3,5
9,2 Excellent
Pros: Reasonable price.
Cons: Noise from the street can be heard in the room.
7,5 Good
Pros: Near with convenience store and restouran
Cons:
10,0 Excellent
Pros: It was very near to my office
Cons: Nothing. Really love it.
7,5 Good
Pros: Ambience is good and the location is quite central.
Cons: Fast and efficient staff.
8,8 Excellent
Pros: Wifi, clean, staff
Cons: Nothing. Everything as expected.
10,0 Excellent
Pros: I feel I stayed in 5 STAR HOTEL.
Cons: I LIKE YOUR LOCATION
10,0 Excellent
Pros: Nice location
Cons: Food because their is no veg food
8,8 Excellent
Pros: Location is great.
Cons: Flush toilets not working. But I dont mind for just 1 night stay.
6,3 Good
Pros: They were okay
Cons: Would have been much better If the bathroom wasn’t sort of a capsule type. Or perhaps that’s what you get with that sort of money. However, I could have gotten better room with that sort of money.
Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
Overall 8,7 Excellent
Based on 3 559 reviews
All reviews
- All reviews
- Solo
- Families
Excellent
9,0
Pros: Strategic location, friendly staff and clean room except there is a black stain on the towel.
Excellent
8,3
Pros: Clean, location, room size
Excellent
9,6
Pros: The location, clean and nice staff
Excellent
8,3
Pros: Location n good value money..
Excellent
10,0
Pros: This is the 2nd time we stayed here and the hotel always met our expectation! The room was lovely and they did make flower decorations when we mentioned we're on honeymoon trip. Surrounding was good and everything is within reach (mall, attractions, etc). Defintely recommended!
Excellent
8,8
Pros: Location, food, value for money.
Excellent
9,6
Pros: Location is really convenient, just a 1min away from Tunjungan Plaza
Excellent
8,8
Pros: The bed was very comfy,the staffs are all very helpful and quick to respond to your needs.
Good
6,3
Pros: Clean
Excellent
8,8
Pros: Fast check in and check out
Details
Reviews
Overall 8,7 Excellent
Based on 3 559 reviews
Service
9,3
Cleanliness
8,5
WiFi
8,4
Breakfast
8,4
Food
8,3
Room
7,9
Location
7,8
Wellness
0,0
Service
9,5
Room
6,8
9,0 Excellent
Pros: Strategic location, friendly staff and clean room except there is a black stain on the towel.
Cons: Hygiene of the towel
8,3 Excellent
Pros: Clean, location, room size
Cons: Nothing. Everything as expected.
9,6 Excellent
Pros: The location, clean and nice staff
Cons:
8,3 Excellent
Pros: Location n good value money..
Cons: The food is mediocre
10,0 Excellent
Pros: This is the 2nd time we stayed here and the hotel always met our expectation! The room was lovely and they did make flower decorations when we mentioned we're on honeymoon trip. Surrounding was good and everything is within reach (mall, attractions, etc). Defintely recommended!
Cons: Sometimes the restaurant is too tight when the hotel is overcrowded with group guests. We tried to have breakfast a little bit too early / too late just to avoid this crowd. Too bad they didn't have gym facility.
8,8 Excellent
Pros: Location, food, value for money.
Cons: Mosquito in the room at mid night
9,6 Excellent
Pros: Location is really convenient, just a 1min away from Tunjungan Plaza
Cons: The noise of the aircond and there were mosquitoes at night
8,8 Excellent
Pros: The bed was very comfy,the staffs are all very helpful and quick to respond to your needs.
Cons: If they put little refrigerator in every room would be perfect
6,3 Good
Pros: Clean
Cons: Room light dim and the hot water from the shower is difficult to adjust and almost got scalded when it get hotter during shower
8,8 Excellent
Pros: Fast check in and check out
Cons: Bathroom was not the cleanest
When you stay at Midtown Hotel in Surabaya, you'll be in the business district, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary wired Internet access, a business center, and express check-in.
A stay at Surabaya Suites Hotel places you in the heart of Surabaya, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 1292 square feet (120 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
Overall 8,6 Excellent
Based on 5 486 reviews
All reviews
- All reviews
- Families
Excellent
9,2
Pros: Spacious and clean, in the center of the City, the restaurant food is various and delicious
Excellent
8,3
Pros: The service was outstanding. A staff was buying satay in the same street food vendor and when she had to move to another point to sell, this staff offered to deliver the satay to my room. He even brought plate and cutlery as well. Another occasion, my friend wanted to use the hair dryer but seemed like it didn't function well. She called operator about it and within minutes someone came to check on it. I stayed in other 4-stars hotels and sometimes I had to call the operator a couple of times before they sent someone.
Good
7,5
Pros: Hotel location near shopping mall
Good
7,9
Pros: staffs were amazing, location is very strategic, rooms are very big and cheap
Okay
4,6
Pros: Only the location
Excellent
8,8
Pros: Big size Clean hotel and room
Good
7,1
Pros: The location is near the mall.
Excellent
8,8
Pros: The restaurant and the bar were very good, there were also live music. The room was big and clean. The bed was relly confortable. The staff was polite and nice.
Excellent
9,2
Pros: Location was great, within walking distance to Grand city convention center. A local swimming pool and Gym is next door. A welcome drink is nice. The design is open and spacious. All rooms are suite.
Excellent
10,0
Pros: All other perfect
Details
Reviews
Overall 8,6 Excellent
Based on 5 486 reviews
Comfort
9,2
Value
8,8
Bar
8,5
Location
8,5
Room
8,1
Service
7,1
Cleanliness
6,8
WiFi
6,4
Breakfast
5,6
Wellness
3,8
Location
8,7
Comfort
8,7
Room
6,8
Breakfast
5,2
9,2 Excellent
Pros: Spacious and clean, in the center of the City, the restaurant food is various and delicious
Cons: Old furniture and old design, including the small elevator, additional breakfast quite high price, but that’s okay
8,3 Excellent
Pros: The service was outstanding. A staff was buying satay in the same street food vendor and when she had to move to another point to sell, this staff offered to deliver the satay to my room. He even brought plate and cutlery as well. Another occasion, my friend wanted to use the hair dryer but seemed like it didn't function well. She called operator about it and within minutes someone came to check on it. I stayed in other 4-stars hotels and sometimes I had to call the operator a couple of times before they sent someone.
Cons: The pool located quite a walk from the hotel. I didn't mind, but it was like public pool D:
7,5 Good
Pros: Hotel location near shopping mall
Cons: Nothing
7,9 Good
Pros: staffs were amazing, location is very strategic, rooms are very big and cheap
Cons: shower was broken, breakfast quality were below standard, hotel looks old
4,6 Okay
Pros: Only the location
Cons: Old fashioned hotel... pictures showing new facility but the real are totally different
8,8 Excellent
Pros: Big size Clean hotel and room
Cons: The mattress seems had to be changed The conditions of bathup was dirty or there’s some scratches
7,1 Good
Pros: The location is near the mall.
Cons: When we came there were no towels in the bathroom and we had to ask for many times until we got them. The parking lot was poor and they forced us to have vallet parking and we had to pay 20.000 each time.
8,8 Excellent
Pros: The restaurant and the bar were very good, there were also live music. The room was big and clean. The bed was relly confortable. The staff was polite and nice.
Cons:
9,2 Excellent
Pros: Location was great, within walking distance to Grand city convention center. A local swimming pool and Gym is next door. A welcome drink is nice. The design is open and spacious. All rooms are suite.
Cons: Facility is a bit old.
10,0 Excellent
Pros: All other perfect
Cons: Little dark lights in the rooms .
A stay at Surabaya Suites Hotel places you in the heart of Surabaya, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 1292 square feet (120 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
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Overall 8,5 Excellent
Based on 5 205 reviews
All reviews
- All reviews
- Business
- Couples
- Families
Good
6,7
Pros: TV channel is good
Excellent
8,3
Pros: i like the room and the menu
Excellent
9,2
Pros: The rooms are spacious. Location was good for us as it wasn’t too far from the train station. Internet connection and speed was fantastic. Food options looked amazing although we ate elsewhere.
Good
6,7
Pros: The location is prime with food under walking distance. The staff were equally friendly and will try their best to help resolve any issues that we have.
Good
7,1
Pros: Good price and spacious room make more comfortable
Excellent
8,8
Pros: Nice room with very comfortable king bed. Several restaurants on-site. Huge breakfast buffet.
Excellent
8,5
Pros: Breakfast and hotel staff.
Good
7,5
Pros: Comfy bed in big room.
Good
7,9
Pros: Style and theme of some rooms For e.g the japanese themed room was good tho it could be better Bed is comfortable Staffs are friendly
Excellent
9,4
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
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Details
Reviews
Overall 8,5 Excellent
Based on 5 205 reviews
Breakfast
8,3
Comfort
8,2
Location
8,1
Service
7,6
Room
6,9
Vibe
6,5
WiFi
5,7
Cleanliness
5,5
Pool
0,7
Location
8,4
Service
8,1
Room
5,4
Vibe
5,2
Location
8,4
Breakfast
8,1
Room
6,3
6,7 Good
Pros: TV channel is good
Cons: The towels provided in the room is really bad smell and not clean
8,3 Excellent
Pros: i like the room and the menu
Cons: i don't the parking location for bike
9,2 Excellent
Pros: The rooms are spacious. Location was good for us as it wasn’t too far from the train station. Internet connection and speed was fantastic. Food options looked amazing although we ate elsewhere.
Cons: Like a lot of places in Indonesia, the place needed a bit of maintenance. Wall paper peeling off the walls and bathroom could do with a deep clean.
6,7 Good
Pros: The location is prime with food under walking distance. The staff were equally friendly and will try their best to help resolve any issues that we have.
Cons: We found a lizard in the bathroom when we first check in. But managed to change to another room after informing the staff. The hotel is pretty old and there's cracks in the bathtub. Apart from those, we were happy with our stay there.
7,1 Good
Pros: Good price and spacious room make more comfortable
Cons: I think the superior room better than deluxe room, the price also cheaper than deluxe room
8,8 Excellent
Pros: Nice room with very comfortable king bed. Several restaurants on-site. Huge breakfast buffet.
Cons: A bit dated and some signs of disrepair in the halls.
8,5 Excellent
Pros: Breakfast and hotel staff.
Cons: Toilet fasilitas.
7,5 Good
Pros: Comfy bed in big room.
Cons: Bathroom could be cleaner. Not much around for tourists with very busy roads. Requested a vegetarian dinner than came with meat. Had to phone reception for wifi password & initially got put in room with no bath when I had booked a bath. Staff did move me.
7,9 Good
Pros: Style and theme of some rooms For e.g the japanese themed room was good tho it could be better Bed is comfortable Staffs are friendly
Cons: Hygene in bathroom Only 1-2 electrical sockets which are far from the bed. Also the A/C couldn't be turned off
9,4 Excellent
Pros: friendly and helpful staffs with speedy services
Great breakfast
location of the hotel is close by central of the city.
quiet, privacy and comfortable
Cons: nearby construction site
parking space and its regulation
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Grand City Surabaya. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Overall 8,2 Excellent
Based on 3 678 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6,7
Pros: breakfast was great.. lot of choices.. great value for money
Excellent
9,2
Pros: The view from the swimmingpool.
Excellent
10,0
Pros: Friendly service, good breakfast, clean room.
Excellent
8,3
Pros: Location, facilities, cleanliness
Excellent
9,2
Good
7,9
Pros: The location is very near to Siloam hospital, and high accessibility to some important Surabaya places
Excellent
8,3
Pros: The breakfast crew are doing great even crowded. Food are so tasty, compliment to chef. The room is just fine with the design. Wall picture with mirror design looks nice. View at pool is nice
Okay
5,8
Pros: Staff were good
Excellent
9,2
Pros: Amazing staff. We were too early for breakfast, but started breakfast and service at once. Friendly ALL OVER,!
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Details
Reviews
Overall 8,2 Excellent
Based on 3 678 reviews
WiFi
9,0
Service
8,4
Location
7,8
Breakfast
6,1
Room
5,9
Comfort
2,0
Service
8,6
Breakfast
6,1
Room
5,2
Comfort
2,0
Service
8,7
Location
8,1
Vibe
5,9
Room
5,1
Comfort
1,8
Service
8,6
Room
5,6
6,7 Good
Pros: breakfast was great.. lot of choices.. great value for money
Cons: change the bedsheets and towel need to change new experienced the trouble of the room key ..and waiting for repair ..it was almost midnite..
9,2 Excellent
Pros: The view from the swimmingpool.
Cons:
10,0 Excellent
Pros: Friendly service, good breakfast, clean room.
Cons: Nothing
8,3 Excellent
Pros: Location, facilities, cleanliness
Cons: No place to hang or keep our clothes, there should have been a cupboard
9,2 Excellent
Pros:
Cons: Nice room, terrific city view, terrible shower.
7,9 Good
Pros: The location is very near to Siloam hospital, and high accessibility to some important Surabaya places
Cons: Suitable location
8,3 Excellent
Pros: The breakfast crew are doing great even crowded. Food are so tasty, compliment to chef. The room is just fine with the design. Wall picture with mirror design looks nice. View at pool is nice
Cons: Bedside table need to re-do and touch up. Bed is a bit hard. Toilet grouting need to look into, shower curtain need to be replace. Towels are yellowish. Pool water is dirty.
5,8 Okay
Pros: Staff were good
Cons: Very very small uncomfortable room. I had to checkout to another hotel
9,2 Excellent
Pros: Amazing staff. We were too early for breakfast, but started breakfast and service at once. Friendly ALL OVER,!
Cons:
With a stay at G Suites Hotel by AMITHYA, you'll be centrally located in Surabaya, within a 5-minute drive of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at favehotel MEX Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 8,1 Excellent
Based on 4 184 reviews
All reviews
- All reviews
- Families
Okay
5,4
Pros: Staff were friendly and helpful.
Okay
5,8
Pros: The staffs were nice. Helpfull. The hall was great with the big LCD.
Mediocre
3,8
Pros: This hotel is very bad
Excellent
10,0
Pros: walking distance to tunggugan plaza ..good breakfast
Good
6,7
Pros: location near mall, easy to find stuff, food and drink
Excellent
8,3
Pros: For location wise is was strategic and easy access to biggest mall in Surabaya (Tunjungan Plaza 1-6), food restaurants, food streets, banks and etc. It was a walking distance. There is a food court at the ground floor and convenience store (Agro Mart) behind. Price wise, it was a great deal and value for money. Even though the room is quite small and no window, that is okay as I'm on business trip so I don't spend most of the time at the hotel. You can find cab (Blue Bird, Grab,etc) easily to move around. The front desk staff and security were polite and friendly. The check in and check out process was very fast.
Excellent
10,0
Pros: the location, the room so nice.
Okay
5,0
Pros: Near to Tunjungan Plaza
Good
6,3
Pros: The hotel location The housekeeping services
Excellent
10,0
Pros: Great value for money. A clean and functional hotel with all the facilities you need. Hot water, access to a gym, comfy bed. Only a short walk to the mall. Reliable accomodation at a low price.
Details
Reviews
Overall 8,1 Excellent
Based on 4 184 reviews
Service
8,3
Location
8,3
WiFi
7,0
Breakfast
5,5
Room
5,3
Comfort
2,1
Service
8,4
5,4 Okay
Pros: Staff were friendly and helpful.
Cons: Picture shows a spacious room with a window and some chairs. In actuality was not spacious and had no windows! Wtf? Felt like I had a glimpse as to what my stay in my coffin will feel like.
5,8 Okay
Pros: The staffs were nice. Helpfull. The hall was great with the big LCD.
Cons: - The parking area was small - The restaurant was small and a bit dirty - Need renovation to look more modern
3,8 Mediocre
Pros: This hotel is very bad
Cons: Its all
10,0 Excellent
Pros: walking distance to tunggugan plaza ..good breakfast
Cons: no coffee and tea sachet in the room..
6,7 Good
Pros: location near mall, easy to find stuff, food and drink
Cons: small & narrow space car park building, staff slow respond
8,3 Excellent
Pros: For location wise is was strategic and easy access to biggest mall in Surabaya (Tunjungan Plaza 1-6), food restaurants, food streets, banks and etc. It was a walking distance. There is a food court at the ground floor and convenience store (Agro Mart) behind. Price wise, it was a great deal and value for money. Even though the room is quite small and no window, that is okay as I'm on business trip so I don't spend most of the time at the hotel. You can find cab (Blue Bird, Grab,etc) easily to move around. The front desk staff and security were polite and friendly. The check in and check out process was very fast.
Cons: I hope Fave MEX Hotel can take this few suggestion into consideration for improvement. Its regarding the TOILET and BREAKFAST. Before the stay I did some research on hotel's review and most of the complaints are regarding these matters. During my stay, I can relate to those. There is always a water overflow on toilet floor. The towel need change, it was old and the color turn yellowish. There is no hair dryer and toiletries (tissue, tooth brush, etc). The breakfast buffet option is limited but edible.
10,0 Excellent
Pros: the location, the room so nice.
Cons: nothing
5,0 Okay
Pros: Near to Tunjungan Plaza
Cons: 1.What you see via booking.com is not what you get
6,3 Good
Pros: The hotel location The housekeeping services
Cons: The room layout isn't comfortable The room facilities: no tea n coffee maker And water overflow on the floor in bathroom
10,0 Excellent
Pros: Great value for money. A clean and functional hotel with all the facilities you need. Hot water, access to a gym, comfy bed. Only a short walk to the mall. Reliable accomodation at a low price.
Cons: Na
With a stay at favehotel MEX Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Grand City Surabaya. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 1 522 reviews
All reviews
- All reviews
Good
6,3
Pros: The price from booking.com
Good
6,7
Pros: too simple breakfast, but good hotel location
Good
7,9
Pros: We had the chance to pay only half the price for the double standard room as we were last minute, so the value for our money was pretty good. I wouldn’t be that happy if I payed it full price, it is not worth it.
Excellent
10,0
Pros: all the staff are very polite n hospitalize...warmly regards to mr. ilham... nice too meet you ..you are the best personnel touch to your guests...
Excellent
10,0
Pros: Nice
Excellent
8,3
Pros: Staff are super welcoming, pretty much 24 hour reception. The room my girlfriend and I stayed in was spacious and clean. And a quiet nights’ sleep is always good.
Excellent
8,8
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Excellent
10,0
Pros: Everything is just great!
Good
7,1
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Details
Reviews
Overall 8,1 Excellent
Based on 1 522 reviews
Service
8,6
Location
8,1
WiFi
6,3
Room
5,7
Breakfast
3,1
6,3 Good
Pros: The price from booking.com
Cons: The furniture aren't in good condition
6,7 Good
Pros: too simple breakfast, but good hotel location
Cons:
7,9 Good
Pros: We had the chance to pay only half the price for the double standard room as we were last minute, so the value for our money was pretty good. I wouldn’t be that happy if I payed it full price, it is not worth it.
Cons: Some people at the reception barely speak english. As we checked out, we wanted to book for another night a week later and the lady couldn’t figure out what we wanted. We ended up staying somewhere else.
10,0 Excellent
Pros: all the staff are very polite n hospitalize...warmly regards to mr. ilham... nice too meet you ..you are the best personnel touch to your guests...
Cons: nothings...
10,0 Excellent
Pros: Nice
Cons: Nothing
8,3 Excellent
Pros: Staff are super welcoming, pretty much 24 hour reception. The room my girlfriend and I stayed in was spacious and clean. And a quiet nights’ sleep is always good.
Cons: There’s just one little downfall to the place, I was unable to use their wifi in the room. It was nice enough to go to the lobby to take care of whatever trip research needed, but there’s a tinge of comfort to do that in the comfortable bed personally.
8,8 Excellent
Pros: The location is near pasar genteng, near masjid ampel and easy to find the food
Cons:
10,0 Excellent
Pros: Everything is just great!
Cons:
7,1 Good
Pros: the view from my window was nice. the room was spacious, clean and with sufficient daylights entering through the windows.
Cons:
When you stay at Maumu Hotel and Lounge in Surabaya, you'll be in the business district, within a 15-minute walk of Grand City Surabaya and Tunjungan Plaza. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Where to stay in Surabaya?
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