JW Marriott Hotel Surabaya

Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
+62 315 458 888

Cheapest
rate per night

9,1

Excellent
based on 496 reviews
JW Marriott Hotel Surabaya - Surabaya, East Java, Indonesia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
MARRIOTTDERBYSOFT R1 107
KAYAK R1 127
Agoda.com R1 133
MARRIOTTDERBYSOFT
KAYAK
Agoda.com

Good to know

Value for money

8,8

Distance to city centre

2,1 km

Location rating

9,1

Nearest airport

Surabaya Juanda

Distance to airport

14,4 km

Rooms

Check-in
Check-out

Deluxe rooms

R1 107+

Bed type
Provider
Nightly base price
King bed
R1 107 per night
Unknown
R1 127 per night
Unknown
R1 133 per night
Unknown
R1 135 per night
Unknown
R1 150 per night
Unknown
R1 392 per night
Unknown
R1 508 per night

Reviews

Pros

Cons

Traveller rating

276
57
5
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Mar 2020
    10,0

    We've stayed at Marriott hotels before, but this one was particularly good. We were given a room on a high floor with door-to-ceiling windows that gave great views out over the city. All the staff were unfailingly polite and friendly. The facilities were excellent, and we enjoyed great food in the Executive Lounge. The food elsewhere in the hotel is also top-class -- and that included the hotel's own breakfast every morning.

    As for problems, there were none. Well done, Marriott.

  • Good
    Mar 2020
    8,0

    The room is big and comfortable

    The bed is quite old

  • Excellent
    Mar 2020
    10,0

    Everything about this hotel is excellent. Will stay again. Staff were very helpful and friendly. Will stay again

    All good

  • Good
    Mar 2020
    8,0

    The rooms are beautifully appinted and the beds are so comfortable

    The buffet options were limited and most of the food was cold

  • Excellent
    Mar 2020
    10,0

    Staff are wonderful and helpful in every way. We were upgraded to a beautiful junior suite, just because they are very generous people. Everything is good about this place. Highly highly recommend.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Surrounded by some of Indonesia's most celebrated attractions, JW Marriott Hotel Surabaya is a luxury haven in a vibrant travel destination. Experience 5-star accommodation in one of our 407 beautifully appointed rooms, including 145 twin bedrooms and 23 Apartments for extended stays. Stay in the heart of the city's bustling shopping and business district, just minutes from superb attractions, including Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan monument and Sanggar Agung Temple. Indulge in delectable Japanese, Chinese and Indonesian cuisines as well as the newest Steakhouse in our four distinctive restaurants. Celebrate and succeed in versatile meeting and event space with custom catering and expert planning. With ample self-parking space, health club facilities, an outdoor pool, 24-hour gym and massage treatment, JW Marriott Hotel Surabaya offer the perfect blend of comfort, relaxation and style for your visit to Indonesia.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,1 Excellent

based on 496 reviews

9,2

Cleanliness

9,3

Comfort

9,2

Staff

8,8

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Child pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Cable or satellite TV
Air-conditioned
Complimentary breakfast
Coffee shop
24-hour front desk
Night club
Kitchen/kitchenette
Safe
Sauna
Airport shuttle (surcharge)
Continental breakfast
Free Internet
Pets not allowed
Free parking
Designated smoking area
Smoking rooms available
Storage available
Free valet parking
Wedding services
Non-smoking rooms available
Terrace/Patio
Hairdryer
Linens
Towels
Grill
Lift
Massage
Accessible by lift
Accessible parking
Adapted bath
Adapter
Additional toilet
Alarm clock
Bathtub
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
Children's high chair
City view
Cleaning products
Conditioner
Desk
Dining area
Dining table
Dressing room
Drying rack for clothing
DVD player
Electric kettle
Entire unit wheelchair accessible
Executive lounge access
Extra-long beds (> 2 metres)
Family rooms
Feather pillow
Flat-screen TV
Free toiletries
Garden view
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Lowered sink
Mountain view
Newspapers
Non-feather pillow
Trouser press
Pool towels
Pool view
Pool with a view
Private bathroom
Private check-in/check-out
Private entrance
Private parking
Quiet street view
Radio
Raised toilet
River view
Roll-in shower
Rooftop pool
Safety deposit box
Seating area
Secured parking
Shampoo
Shared lounge/TV area
Shower
Shower cap
Slippers
Smoke alarm
Snack bar
Socket near the bed
Sofa
Soundproof rooms
Soundproofing
Tea/coffee maker
Telephone
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Dustbins
Tumble dryer
TV
Upper floors accessible by lift
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Shoeshine
Shops (on site)
Special diet menus (on request)
Wake-up service
Evening entertainment
Bathrobe
Garden
Shuttle service (free)
Spa and wellness centre

FAQs when booking at JW Marriott Hotel Surabaya

Does JW Marriott Hotel Surabaya have special cancellation policies due to coronavirus (COVID-19)?

Where is JW Marriott Hotel Surabaya located?

When is check-in time and check-out time at JW Marriott Hotel Surabaya?

Does JW Marriott Hotel Surabaya offer free Wi-Fi?

Does JW Marriott Hotel Surabaya offer free parking?

Does JW Marriott Hotel Surabaya offer free airport shuttle service?

How far is JW Marriott Hotel Surabaya from the airport?

Can you bring pets to JW Marriott Hotel Surabaya?

Does JW Marriott Hotel Surabaya have a pool?

Photos

All photos (19)
Building (2)
Bedroom (6)
Bar (1)
Pool (1)

Location

Most popular landmarks

  • BG Junction 0,5 km
  • Tunjungan Plaza 0,7 km
  • Grahadi 1 km
  • Joko Dolog Statue 1 km
  • Sharp Bamboo Monument 1,3 km
  • Surabaya Plaza Shopping Mall 1,6 km

Nearby hotels

Closest

7,9 Good (101 reviews)
0,15 km
8 Excellent (79 reviews)
0,22 km
9,1 Excellent (406 reviews)
0,5 km
R1 006+

Cheapest

7,9 Good (128 reviews)
1,08 km
7,2 Good (4 reviews)
0,85 km

Most recommended

9,1 Excellent (406 reviews)
0,5 km
R1 006+
8,8 Excellent (253 reviews)
0,68 km
R1 140+
8,3 Excellent (167 reviews)
0,78 km
Hotels Asia Indonesia East Java Surabaya JW Marriott Hotel Surabaya