JW Marriott Hotel Surabaya

5 stars
Jalan Embong Malang 85-89, Surabaya 60261, Indonesia
Surabaya, Indonesia
9,0
Wonderful
based on 1152 reviews
1 152 reviews
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
R1 029
/Cheapest rate per night
Room type
Provider
Nightly total
King room
R1 029
Deluxe room
R1 399
Double room
R1 451
42 more JW Marriott Hotel Surabaya deals
42 more JW Marriott Hotel Surabaya deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in Surabaya, JW Marriott Hotel Surabaya is an easy drive from the Ampel Mosque and provides on-site parking. It features a fitness centre, as well as a Jacuzzi, a free shuttle service and an outdoor pool.

Guests of JW Marriott Hotel Surabaya can indulge themselves with a range of relaxation facilities at JW Marriott Health Club, which features a sauna. Multilingual staff are available to assist with organising tours and activities, and an express check-in/check-out facility is offered for convenience. It also offers superb options for business meetings and events.

All the elegant rooms at the hotel provide a mini bar, plus all the essentials for a comfortable stay. Each provides its very own bathroom with a hair dryer, bathrobes and slippers.

On-site dining options include The Pavilion International Restaurant, which provides a convenient spot to enjoy a meal. For those who wish to indulge in a drink of an afternoon, the on-site bar provides the perfect spot.

JW Marriott Hotel Surabaya is less than a 40-minute drive from Juanda International Airport and Plaza Tunjungan is a brief walk away. Guests can also visit Surabaya Town Square.

9,0
Wonderful rating
Based on 1 152 verified guest reviews

Latest deals for JW Marriott Hotel Surabaya

Thu 6/11
Fri 7/11
King room
1 king bed
R1 029
nightly with VAT
1 king bed
R1 316
nightly with VAT
bed type unknown
R1 454
nightly with VAT
Executive room
1 king bed
R3 027
nightly with VAT
bed type unknown
R4 298
nightly with VAT
bed type unknown
R4 298
nightly with VAT
Double room
bed type unknown
R1 451
nightly with VAT
2 double beds
R1 459
nightly with VAT
2 double beds
R1 464
nightly with VAT
Deluxe room
bed type unknown
R1 399
nightly with VAT
1 king bed
R1 537
nightly with VAT
1 king bed
R1 537
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at JW Marriott Hotel Surabaya

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Accessibility and suitability

  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Adapted bath
  • Upper floors accessible by lift

Kitchen

  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer
  • Drying rack for clothing
  • Washing machine

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Night club

Outdoor

  • Garden
  • Terrace/Patio
  • Grill

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Workspace

  • Fax/photocopying
  • Desk

Reviews of JW Marriott Hotel Surabaya

9,0
Wonderful
1152 verified ratings
Wonderful
797
Very good
188
Good
107
Okay
26
Fair
13
Mediocre
16
Poor
5

Summary of reviews

Guests say
Guests appreciated the excellent breakfast and attentive service at the hotel. Many highlighted the cleanliness and well-maintained facilities, despite some noting the hotel's older aspects. The location was also a strong point, providing easy access to local attractions. However, some guests expressed disappointment with the room size and certain amenities, suggesting areas for improvement.
AI-generated from customer reviews
Service9.5 out of 10
Breakfast9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Room Size3 out of 10
Amenities2.5 out of 10
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Location

Jalan Embong Malang 85-89, Surabaya 60261

What's nearby

  • BG Junction0.5 km
  • Tunjungan Plaza0.7 km
  • Taman Hiburan Rakyat1.3 km
  • Pasar Turi Train Station1.4 km
  • World Trade Centre1.5 km
  • Heroic Monument1.6 km
  • Surabaya Plaza Shopping Mall1.6 km
  • Monumen Kapal Selam1.8 km
  • Gelora 10 November Stadium2.5 km
  • Jembatan Merah Plaza Mall2.6 km
  • Ampel Mosque3.5 km
  • Museum Mpu Tantular3.9 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at JW Marriott Hotel Surabaya

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at JW Marriott Hotel Surabaya

  • Where is JW Marriott Hotel Surabaya located?

    JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in Tegalsari, 2,1 km from the centre of Surabaya. BG Junction is the closest landmark to JW Marriott Hotel Surabaya.

  • When is check-in time and check-out time at JW Marriott Hotel Surabaya?

    Check-in time is 14:00 and check-out time is 12:00 at JW Marriott Hotel Surabaya.

  • Does JW Marriott Hotel Surabaya offer free Wi-Fi?

    Yes, JW Marriott Hotel Surabaya offers free Wi-Fi.

  • Does JW Marriott Hotel Surabaya offer free parking?

    Yes, JW Marriott Hotel Surabaya offers free parking.

  • How far is JW Marriott Hotel Surabaya from the airport?

    JW Marriott Hotel Surabaya is 14,5 km from Surabaya Juanda. JW Marriott Hotel Surabaya is 74,1 km from Malang.

  • Does JW Marriott Hotel Surabaya have a pool?

    Yes, JW Marriott Hotel Surabaya has a pool on-site.

  • How does KAYAK find such great JW Marriott Hotel Surabaya hotel deals?

    KAYAK scours the web for all room deals available at JW Marriott Hotel Surabaya in Surabaya and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at JW Marriott Hotel Surabaya and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for JW Marriott Hotel Surabaya.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,9
2,1 km
Surabaya Juanda
14,5 km

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