Book Sixt hire cars in Punta Cana

Punta Cana, Dominican Republic
Dec 5 — Dec 12
Same drop-off
Punta Cana, Dominican Republic
Sun 5/12
Noon
Sun 12/12
Noon
Driver's age:

Pros

" and clean"(in 1659 reviews)
"Great vehicle and ."(in 893 reviews)
" is very good"(in 198 reviews)

Cons

"ing from them again!"(in 160 reviews)
"The was terrible."(in 196 reviews)
"The ed."(in 1350 reviews)

Reviews for Sixt in Punta Cana

Overall rating4.1 OkayBased on 53 reviews
Cleanliness
4.7
Comfort
4.5
Overall
3.9
Pick-up/Drop-off
3.6
Value for money
3.9

Recent reviews

Traveller rating
3
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Find reviews that mention:
2.8
MISLEADING, LONG WAIT, JUNKY CARS!Pros:The employees were very kind when they were at the counter and they are just doing their jobs, but this was a nightmare of a rental agency.Cons:First they quote you one price and then when you arrive at PUJ, they MANDATE that you get the insurance for 2.5 times the price of the car! The first car they gave me, after a two hour wait, had the trunk tied closed with a rope! I had reserved this car ahead of time and should have had an acceptable car there waiting. They tell me to come the next day to change that car - the airport was about 45 minutes each way - but fine - I go back the next day. Guess what? They didn't have a new car for me. They had my contact info and could have let me know before I drove there for nothing. Then they tell me to come back two days later - I do and they want to charge $250 US to clean the car because there is sand in it. I reminded them that this is a beach location and some sand should be expected. I then dumped the carpets off myself and they agreed the car was clean again. The pay there is about $12 US a day - so I don't know how many weeks they planned to spend to vacuum the car. Second car - kept dying! I had to keep finding people to rescue me and give the car a jump. I called and called - no one answers - not even on their "emergency" numbers. They told me it was because it was Sunday and Father's Day. The insurance company said they would come and give me a jump - but not a new battery and as soon as I turned the car off - it died again! So I went to the airport again - and NO ONE was working! Then I went again the following day and demanded another car. Finally after TWO plus more hours I get another car! Luckily I made a video of the car before I took it because when I returned it they tried to say the bumper was not as bad as it was when I picked it up. I notified them that I had a video and they dropped it. I think they are encouraged to get extra money out of each renter for any reason they can come up with! Oh - the second car - the one I returned empty because I couldn't turn it off.... they wanted to charge me for the gas! Hello - I have been driving back and forth to the airport, paying to fix your car, and even paid to get a car wash and vacuum before returning the THIRD car! NOT WORTH it ! And the trunk on the third car was broken as well - so it would hit you in the head when you were getting things in or out! But I didn't want them to blame it on me so I didn't make an issue of it!Reviewed Aug 9 2017
review fromkayak
2.0
Cons:very very dissatisfied. 1.They charge $1100.00 deposit on credit card which i was not expected. 2.I filled up more than i used still i have to drive to fill up more fuel which they found out that fuel guage was not working. 3.i purchase insurance amount of $36 when i reserved which was not covering so i have to buy $44 insurance with SIXT.Total insurance cost me $80 which is reduculious. 4.Person was checking car not speak or understand english 5.you can call me if you like 540-842-7000Reviewed May 19 2017
review fromkayak
3.2
Worst car rental experience of my lifeCons:-Mandatory $17/day insurance fee that was not disclosed anywhere at the time of booking -Clueless employee who made it a night mare to go through the process -A piece of junk car that had more dents in it than all the rental cars I have ever seen combined (also, two fender piece that were pretty much "hanging") -No returned documentation regarding the $2,500 deposit. Had to go back and beg them to give it backReviewed Mar 15 2018
review fromkayak
2.0
Communication is very poor.Pros:Nothing.Cons:Trying to cancel is like pulling teeth. You have to call, no you have to do it online, but to do it online you need a pin, but there is no pin in the email so you call a different number to get that then finally when you have the chance to cancel, they don't let you even though you purchased the insurance that is very misleading in saying "full refund " but that's only for the insurance. One hour to figure that all out and I still paid for it even though we didn't go because of all the storms.Reviewed Sep 22 2017
review fromkayak
6.0
Many items brokenPros:Customer service was good, Ingrid was very helpful.Cons:Cost for additional insurance was mandatoryReviewed Jul 28 2017
review fromkayak
2.0
Poor Customer ServiceCons:Upon our arrival the customer service person told us that we must pay an additional $16 a day for mandatory insurance. The insurance stated with the rental company was an additional $11 a day that I opted out of because I have full coverage insurance with my own vehicle. He also wanted to charge us $1100 as a deposit for the vehicle so we canceled the reservation there at the desk.Reviewed Mar 10 2018
review fromkayak
2.0
worst rental everPros:nothingCons:waited in line for an hour to check out the vehicle, One customer rep. to help with one person in front of me. At check out the rental agreement was in Spanish, they blindside you with an $1100 hold on your card, force you to take the insurance. The vehicle had no shocks or struts, you felt every bump. The trunk had leaks were all my luggage was wet. I'm writing to the company sixt for poor service and to bee compensated.Reviewed Sep 7 2018
review fromkayak
6.0
An International Run AroundCons:I prepaid my reservation and insurance only to be told that neither covered the cost of the rental. Luckily, my assertiveness and spanish helped me avoid a scam. After returning the vehicle, they tried to claim additional scratches that were not there or were previously documented. So, in other words, using this company in DR, I would not prepay the rental or the insurance and I would ensure to be assertive and have a decent command of spanish to avoid being taken advantage of.Reviewed May 22 2017
review fromkayak
2.0
poor custurmor servicePros:hi my name is Ikram. no live agent to get help fromReviewed May 8 2018
review fromkayak
8.0
Pros:Nice peopleCons:No one at booth in terminal b so has to walk to terminal a to even pickup car. No mention prior to pickup that there was additional fee for spouse to drive or a large deposit charged to card even though we got the additional insurance.Reviewed Feb 1 2018
review fromkayak
4.0
The company forced the insurance and didn't accepted my card CDW/LDWPros:The location of the pickup and dropoff.Cons:The company refused the insurance provided by my credit card, telling that it was mandatory its insurance by RD laws. Besides, they provided a car that had a very low km/l consumption. The waiting time was too long. The employee took too long to process the booking.Reviewed Jun 5 2018
review fromkayak
2.0
Didn't end up renting a car through them.Pros:They were sloppy, the computers were down, and there were sketchy price add-ons during the process. We opted to go with a nearby rental instead.Cons:They were sloppy, the computers were down, and there were sketchy price add-ons during the process. We opted to go with a nearby rental instead.Reviewed Jun 5 2017
review fromkayak

Where can I find Sixt hire cars in Punta Cana?

Carretera Aeropuerto 106, Sixt car hires

Address

Carretera Aeropuerto 106

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 809 541 7498

Good to know

Most popular location

Carretera Aeropuerto 106

Most popular car type

Economy

Top tips for hiring a car from Sixt in Punta Cana

  • Economy car hires from Sixt in Punta Cana are around 65% cheaper than other car types, on average

FAQs about hiring a car from Sixt in Punta Cana