Guest reviews
Overall rating
6,9
Good
Based on 27 reviews
Cleanliness
7,1
Comfort
7,3
Pick-up/Drop-off
6,8
Value for money
6,6
Pros
"Staff very friendly and helpful."
(in 628 reviews)
"Nice car - new ."
(in 1668 reviews)
"Rental experience was mostly good."
(in 269 reviews)
Cons
"The customer service was terrible."
(in 171 reviews)
"car return experience was unprofessional."
(in 843 reviews)
"Didn't get the car I reserved"
(in 844 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
great car
car was great
pick up and drop
friendly staff
great experience
car available
returned the car
great price
car return
charged extra
-
10,0
Cons: Special discount offers from time to time. Lower prices during some seasons
review from
-
2,0
Pros: I was unable to attend a business trip but I prepaid on my credit card. I spent a week just trying to simply rebook the reservation under my colleagues name, same price/day etc. After a week of calls and emails, they either completely ignored my request or ran me in circles. Terrible.
Cons: Terrible flexibility and customer service.
review from
-
2,0
Pros: It was afine car
Cons: When i was getting the car, i was never offered the prepay for gas option and there were no signs either. Coming back to drop off, i didnt have time to fill up the tank. With other companies and its usually a little up charge for them to fill up. Sixt charged me $10 per gallon!!! Rediculous!!!
review from
-
3,6
Cons: I was told car was not available to drive to Florida,
review from
-
2,0
Cons: No long distance rentals!!
review from
-
2,0
Pros: The sixth employee at the airport was rude and totally unprofessional. The car was not ready and he told me that I have wait an hour.
Cons: It would be nice if the facility have WIFI or at least one public phone.
review from
-
6,4
Cons: Add ons made it much more expensive than originally thought
review from
-
4,0
Cons: We arrived 90 minutes after our reservation said, and were told that we HAD to get a higher model car and pay an extra $160 because our car wasn't available anymore. We got to the garage and it was completely full of every class of car so I really don't think that was true and was a very deceptive w
review from
-
5,6
Pros: New and nice vehicle
Cons: Much faster rental process and gas wasn’t full.
review from
-
4,8
Pros: Person at desk when I rented was great, as was person at drop-off.
Cons: The navigation system (on a new Mercedes 300) did not work - all it gave me for 5 days was a message “please wait”. I could not get gas cap off to refill (it was frozen - I was in Chicago). They charged me $9.99/gal for gas - over $100! I’ll never rent from them again!
review from
-
9,6
Pros: My representative was fantastic the way he worked to get me into a SUV at the last minute due to the Chicago area weather conditions. The new ohare facility is fantastic and easy to navigate. It was also easy to get an iPass for the toll roads in my rental.
Cons: The price I had to pay last minute was a bit ridiculous but I'd rather pay extra for safety to ensure the vehicle can navigate the Chicago storm that came thru town. Just not sure $100/day is warranted.
review from
-
10,0
Pros: The staff was more than helpful and the car was perfect. Well kept and very clean.
Cons: Not much - the experience was very good.
review from
-
10,0
Cons: Special discount offers from time to time. Lower prices during some seasons
review from
-
9,6
Pros: My representative was fantastic the way he worked to get me into a SUV at the last minute due to the Chicago area weather conditions. The new ohare facility is fantastic and easy to navigate. It was also easy to get an iPass for the toll roads in my rental.
Cons: The price I had to pay last minute was a bit ridiculous but I'd rather pay extra for safety to ensure the vehicle can navigate the Chicago storm that came thru town. Just not sure $100/day is warranted.
review from
-
10,0
Pros: The staff was more than helpful and the car was perfect. Well kept and very clean.
Cons: Not much - the experience was very good.
review from
-
2,0
Pros: I was unable to attend a business trip but I prepaid on my credit card. I spent a week just trying to simply rebook the reservation under my colleagues name, same price/day etc. After a week of calls and emails, they either completely ignored my request or ran me in circles. Terrible.
Cons: Terrible flexibility and customer service.
review from
-
2,0
Pros: It was afine car
Cons: When i was getting the car, i was never offered the prepay for gas option and there were no signs either. Coming back to drop off, i didnt have time to fill up the tank. With other companies and its usually a little up charge for them to fill up. Sixt charged me $10 per gallon!!! Rediculous!!!
review from
-
3,6
Cons: I was told car was not available to drive to Florida,
review from
-
2,0
Cons: No long distance rentals!!
review from
-
2,0
Pros: The sixth employee at the airport was rude and totally unprofessional. The car was not ready and he told me that I have wait an hour.
Cons: It would be nice if the facility have WIFI or at least one public phone.
review from
-
6,4
Cons: Add ons made it much more expensive than originally thought
review from
-
4,0
Cons: We arrived 90 minutes after our reservation said, and were told that we HAD to get a higher model car and pay an extra $160 because our car wasn't available anymore. We got to the garage and it was completely full of every class of car so I really don't think that was true and was a very deceptive w
review from
-
5,6
Pros: New and nice vehicle
Cons: Much faster rental process and gas wasn’t full.
review from
-
4,8
Pros: Person at desk when I rented was great, as was person at drop-off.
Cons: The navigation system (on a new Mercedes 300) did not work - all it gave me for 5 days was a message “please wait”. I could not get gas cap off to refill (it was frozen - I was in Chicago). They charged me $9.99/gal for gas - over $100! I’ll never rent from them again!
review from
Other suppliers in Chicago scored
- 7.2/10 Avis car hires in Chicago
- 8.2/10 National car hires in Chicago
- 7.1/10 Payless car hires in Chicago
- 7.4/10 Budget car hires in Chicago
- 7.2/10 Hertz car hires in Chicago
- 5.5/10 Airport Van car hires in Chicago
- 7.2/10 Thrifty car hires in Chicago
- 8.8/10 Alamo car hires in Chicago
- 8.3/10 Enterprise car hires in Chicago
- 7.3/10 Dollar car hires in Chicago
- 5.9/10 Economy Rent a Car car hires in Chicago
Where can I find Sixt hire cars in Chicago?
10255 West Zemke Blvd, Sixt car hire
Address
10255 West Zemke BlvdPhone
+1 312 429 1140FAQs about hiring a car from Sixt in Chicago
How many car hire locations does Sixt have in Chicago?
Sixt has 1 car hire location in Chicago. Take a look at our Sixt hire location map to find the best car hires near you.
Does Sixt have a car hire location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Sixt offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
No (according to our data)
Does Sixt have a car hire location at the airport: Midway Airport (MDW)?
No (according to our data)
Does Sixt offer shuttle or airport pick-up services from Midway Airport (MDW)?
No (according to our data)
Does Sixt have a car hire location at the airport: Greater Rockford Airport (RFD)?
No (according to our data)
Does Sixt offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
No (according to our data)