Guest reviews
Overall rating
6,7
Good
Based on 3 157 reviews
Cleanliness
7,4
Comfort
7,7
Pick-up/Drop-off
6,8
Value for money
7,5
Pros
"Staff was friendly and helpful!"
(in 719 reviews)
"Car was fine, clean etc."
(in 2492 reviews)
"The car itself was nice"
(in 2410 reviews)
Cons
"Cleaner car, better customer service."
(in 279 reviews)
"Car smelled of smoke"
(in 287 reviews)
"The car was clean and new."
(in 2492 reviews)
Recent reviews
- All reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
car was clean
credit card
long wait
car available
car was great
car smelled
picked up the car
long line
great car
great price
great value
friendly staff
took about five minutes
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2,0
Cons: They need to inform travelers at the time of booking what hold is required on your card
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10,0
Pros: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.
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9,2
Pros: Car vas very nice! The whole car rental was very easy.
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4,4
Cons: Gas tank was not filled up as stated in the paperwork.
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8,0
Pros: Like new rental car setup at O’Hare. Much more efficient
Cons: Pre paid gas is a rip off
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10,0
Pros: Easy process. Friendly staff.
Cons: I left a pair of reading glasses in the car. Maybe they could have called me to say I left them. But that’s my fault.
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10,0
Pros: The rental was quick and easy
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8,8
Cons: The exterior of the car was filthy when I picked up. Other than that, it was good.
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2,0
Pros: worst - 90 minutes wait to pickup charged more at the drop-off not worth the lower rate rental
Cons: Don't rent from Payless - Staff is not friendly and charge more at the drop-off
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10,0
Pros: Straightforward and fast service
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3,6
Cons: Worst experience I’ve had renting a car. The car itself was fine, drop off was a nightmare. They charged me $40 for gas service I explicitly said I didn’t want. Then Payless charged my card an additional $170 and $125, for a reason that no one could explain. 2 hours later I was still there waiting.
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10,0
Pros: Great car, friendly people
Cons: Not much.
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10,0
Pros: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.
review from
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9,2
Pros: Car vas very nice! The whole car rental was very easy.
review from
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10,0
Pros: Easy process. Friendly staff.
Cons: I left a pair of reading glasses in the car. Maybe they could have called me to say I left them. But that’s my fault.
review from
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10,0
Pros: The rental was quick and easy
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8,8
Cons: The exterior of the car was filthy when I picked up. Other than that, it was good.
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10,0
Pros: Straightforward and fast service
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10,0
Pros: Great car, friendly people
Cons: Not much.
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2,0
Cons: They need to inform travelers at the time of booking what hold is required on your card
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4,4
Cons: Gas tank was not filled up as stated in the paperwork.
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2,0
Pros: worst - 90 minutes wait to pickup charged more at the drop-off not worth the lower rate rental
Cons: Don't rent from Payless - Staff is not friendly and charge more at the drop-off
review from
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3,6
Cons: Worst experience I’ve had renting a car. The car itself was fine, drop off was a nightmare. They charged me $40 for gas service I explicitly said I didn’t want. Then Payless charged my card an additional $170 and $125, for a reason that no one could explain. 2 hours later I was still there waiting.
review from
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Where can I find Payless hire cars in Chicago?
10255 West Zemke Blvd, Payless car hire
Address
10255 West Zemke BlvdHours
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
Phone
+1 224 220 0604Top tips for hiring a car from Payless in Chicago
- Economy car hires from Payless in Chicago are around 57% cheaper than other car types, on average
FAQs about hiring a car from Payless in Chicago
What is the most popular car hire from Payless in Chicago?
Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Chicago.
How many car hire locations does Payless have in Chicago?
Payless has 2 car hire locations in Chicago. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: O'Hare Intl airport (ORD)?
Yes
Does Payless offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?
Yes
Does Payless have a car hire location at the airport: Midway airport (MDW)?
Yes
Does Payless offer shuttle or airport pick-up services from Midway airport (MDW)?
No (according to our data)
Does Payless have a car hire location at the airport: Greater Rockford airport (RFD)?
No (according to our data)
Does Payless offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?
No (according to our data)
