Car hire at Chicago O'Hare Intl Airport

Car hire at Chicago O'Hare Intl Airport

Search hundreds of travel sites at once for car hire deals at Chicago O'Hare Intl Airport (ORD)

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Sat 23/12
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Cheap car hire at Chicago O'Hare Airport

EconomyR495/day
CompactR520/day
IntermediateR506/day
Full-sizeR635/day
People carrierR1 070/day
Full-size SUVR1 002/day
Pick-up truckR791/day
Premium SUVR1 072/day
Intermediate SUVR522/day
Standard SUVR646/day
Compact SUVR710/day
Best prices found by KAYAK users in the past 48 hours.

Top tips for hiring a car at Chicago O'Hare Airport

  • As one of the world’s busiest airports, a car hire at Chicago O’Hare Intl Airport (ORD) will make a great option to avoid the crowds and busy public transport transit systems, especially if you have a lot of luggage to carry, or you are travelling as a group. It could also work out as a more economical option if you consider the relatively inexpensive fuel prices. At just 17 miles from the centre of Chicago city, you can reach the city in just over 20min directly from Interstate 190, which is conveniently located next to the airport, and you can drive in comfort to your chosen destination.
  • The road system around Chicago is exceptionally good and you can connect to many major highways directly from the airport with your hire car. From the Interstate 190 on leaving the airport, you can merge with the Rosemont motorway interchange in just a couple of miles, heading east where you can then connect to other routes in all directions to reach other parts of Illinois. The Interstate 294 will take you to both north and south regions and if you take the Interstate 55, you can explore southern Illinois and connect on to neighbouring Missouri this way. Interstates are wide and well-maintained, making for a smooth journey and Chicago city’s grid-style roads are easy to navigate.
  • On your return to drop off your car hire at Chicago O’Hare Intl Airport, you can find a unique multi-level refuelling facility for a quick turn-around and 12 electrical charging points if needed. If you are approaching the airport on Interstate 190, take exit 2A, and the Mannheim Road north ramp, which will lead you back onto Zemke Boulevard to access the fuel points and to return your car hire back to the Multi-Modal facility.
  • It may be worth bearing in mind, the busiest times at Chicago O’Hare Airport are usually on a Monday, Thursday, and Friday with most of the traffic between 06:00-08:00 in the morning and again in the afternoon between 15:00-17:00. Try to avoid these hours if possible and take advantage of the late-morning, early-afternoon lull, to ensure a smoother process without the extra congestion.
  • 25% of our users found a car hire at Chicago O'Hare Airport for R1 727 or less
  • Book your car hire at Chicago O'Hare Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Chicago O'Hare Airport

  • Where can I find a car hire at Chicago O’Hare Intl Airport?

    Most Chicago O’Hare Intl Airport car hire outlets are located central to the airport complex within the Multi-Modal facility, which is the central access point for all car rentals. It is located on 10255 W Zemke Blvd, and you can also find some outlets on Bessie Coleman Drive. There are 24h courtesy shuttle buses offered from the Upper Level, and you will find the buses marked with "Rental Cars, Parking Lot F." You can find the pick-up location as you exit the Baggage Claim area, which will then escort you to the car rental desks.

  • What kind of amenities are offered at Chicago O’Hare Intl Airport car hire facility?

    The Chicago O’Hare Intl Airport car hire facility is unique and situated in a modern complex, at a short distance from the terminals. The facility offers refuelling services on all levels, and electric charging points. Alongside the parking lots, you can find designated spaces for drivers with reduced mobility and a parking guide system is in place to help find an open parking spot. You can also find refreshment outlets in the facility for food and beverages and two nursing rooms. If you are travelling with a service animal, there is a relief area you can access for your animal.

  • What documentation do I need for car hire at Chicago O’Hare Intl Airport?

    You must present a fully valid photographic driving license issued in your home country, and an International Driving Permit will be required, only if your license is in another language apart from English. All rental requirements will require drivers to be at least 21 years of age and you may experience a surcharge and restrictions on certain vehicles if you are under 25. You must have a major credit or debit card registered to your name as the main driver to complete your booking and it is advisable to also present another form of photographic ID such as a passport.

  • How much does it cost to hire a car at Chicago O'Hare Airport?

    On average a car hire at Chicago O'Hare Airport costs R1 727 per day.

  • What is the cheapest car hire company at Chicago O'Hare Airport?

    In the past 72 hours, the cheapest car hires were found at Budget (R495/day), Dollar (R618/day) and Thrifty (R791/day).

  • What is the best car hire company at Chicago O'Hare Airport?

    Based on ratings and reviews from real users on KAYAK, the best car hire companies at Chicago O'Hare Airport are Alamo (8,6, 151 reviews), Hertz (7,2, 127 reviews), and Sixt (6,8, 83 reviews).

  • Which car hire companies will pick you up at Chicago O'Hare Airport?

    The only car hire company that offers shuttle or pick-up services from Chicago O'Hare Airport to off-airport locations is Avis.

Chicago O'Hare Intl Airport car rental reviews and directory

Alamo

8,6

Very Good

594 reviews
Best rated

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

8.6

Value for money

8.2

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 W Zemke Blvd

+1 833 863 1447

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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Reviews

10,0 Wonderful

Nov 2023

KAYAK
Service folks were all friendly and helpful. The car was clean and fully functional

10,0 Wonderful

Nov 2023

KAYAK
Overall great experience, the gentleman at the customer service front desk was so kind and helpful as well.

10,0 Wonderful

Oct 2023

KAYAK
The staff was so friendly and efficient. They went the extra mile when they heard our USB port was glitchy to make things right. Honestly, I've President's Circle with Hertz but they treated me like that or better even though I almost never use them. I'm impressed.

8,0 Very Good

Apr 2021

KAYAK

Cons:

Was talked into buying a toll pass for $10.99 a day. Was a rip off.

10,0 Wonderful

Mar 2021

KAYAK

Pros:

Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.

Cons:

Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.

2,0 Poor

Mar 2021

KAYAK

Pros:

I was allowed to pick up my car earlier

Cons:

Price, I agree for one price and you would like to charge me more with reason.

1 out of 88

Enterprise Rent-A-Car

8,4

Very Good

260 reviews

Cleanliness

8.5

Comfort

8.9

Pick-up/Drop-off

8.7

Value for money

7.8

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 W Zemke Blvd

+1 833 856 0900

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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Reviews

2,0 Poor

Jun 2021

KAYAK

Cons:

Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.

10,0 Wonderful

Nov 2020

KAYAK

Pros:

Easy pickup and drop off - friendly staff - clean and comfortable car

10,0 Wonderful

Nov 2020

KAYAK

Pros:

Easy pick up and drop off

9,2 Wonderful

Jul 2020

KAYAK

Pros:

Very helpful staff

Cons:

A lot of hidden fees I wasn’t aware of

10,0 Wonderful

May 2020

KAYAK

Pros:

Staff super friendly and helpful. Everything was super easy

9,2 Wonderful

Dec 2019

KAYAK

Pros:

Staff was friendly, car clean, drop off pick up easy

Cons:

Bigger car

1 out of 37

Advantage

Cleanliness

8.4

Comfort

8.0

Pick-up/Drop-off

7.5

Value for money

7.8

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Blvd

+1 847 635 8031

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

6,0 Okay

Jan 2020

KAYAK

Pros:

check in and drop off was smooth. Car was clean

Cons:

They did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low

10,0 Wonderful

Nov 2019

KAYAK

Pros:

There was no wait!

10,0 Wonderful

Nov 2019

KAYAK

Pros:

Staff very friendly and helpful especially the last gal at dropoff

10,0 Wonderful

Oct 2019

KAYAK

Pros:

Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick service

Cons:

Refueling at $9/gal??

5,2 Fair

Sep 2019

KAYAK

Pros:

Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.

Cons:

Customer service, pricing clarity

4,0 Mediocre

Aug 2019

KAYAK

Cons:

Initial registration pickup were great! Car smelled horrible! Rental return process was not good.

1 out of 38

Hertz

Cleanliness

8.0

Comfort

7.7

Pick-up/Drop-off

7.2

Value for money

6.9

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Blvd

+1 773 481 2400

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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6,0 Okay

Sep 2023

KAYAK
I am not happy because there were some extra texes and charges that were not mentioned when I booked the car.

10,0 Wonderful

Dec 2022

KAYAK
Made everything very easy. Excellent customer service.

8,0 Very Good

Dec 2022

KAYAK
I have no complaints. The staff at the desk was friendly enough, there were three cars left in the zone/class that I had booked, and I picked one. The car was clean enough and nice enough, although with 40K+ miles it felt a bit... used. Still, a good car (Nissan Kicks), and perhaps a tad bigger than the class I had booked (compact), so I'm pretty happy with the car and the process.

10,0 Wonderful

Dec 2021

KAYAK
Very helpful agent overcame difficulties of drive in pickup> Only negative was lack of receipt.

10,0 Wonderful

Dec 2021

KAYAK
Car was clean and drives smooth and safe, no issues with that. Bluetooth connections for audio could be better.

8,0 Very Good

Dec 2021

KAYAK
The Chicago facility was undermanned. We had to wait over 30 minutes with just two people in front of us. Service was very good and all went well once we got to the counter.

1 out of 54

Payless

Cleanliness

7.8

Comfort

7.6

Pick-up/Drop-off

6.6

Value for money

6.8

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Blvd

+1 224 220 0604

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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4,0 Mediocre

Nov 2023

KAYAK
It is more what I did not like. The vehicle, a Jeep SUV, had no interior lights that worked when you opened the doors. But worse of all the tail lights did not work at night! That was dangerous and shows a lack of maintenance care by Payless. I was not happy.

8,0 Very Good

Oct 2023

KAYAK
Payless had a very smooth process with kind and friendly people, the car was very clean and in great condition. When I returned it, however, the person who marked the car as returned did not check whether I had filled the car up with gas (I had filled the car up with gas) and charged me for not doing it. The customer service team has been very helpful in getting that false charge removed. Would recommend Payless

6,0 Okay

Oct 2023

KAYAK
The waiting times were horrendous the first agent Josh who was solo did a great job getting patrons their vehicles but the waiting lines were terrible

4,0 Mediocre

Sep 2023

KAYAK
Everything was very confusing at pickup and drop off. The cars are collocated with Avis and Budget but the people and information are not. No instructions in my booking email, and poor signage at the O’Hare car rental facility meant that my wife and I wasted precious time wandering around searching for answers.

10,0 Wonderful

May 2021

KAYAK

Pros:

Sherry at Ohare facility was most accommodating.

10,0 Wonderful

May 2021

KAYAK

Pros:

Staff very friendly and helpful. Whole process was very easy.

Cons:

I don’t have any recommendations for improvement.

1 out of 110

Avis

Cheapest deal
Most popular

Cleanliness

7.0

Comfort

7.3

Pick-up/Drop-off

6.1

Value for money

6.3

One location in Chicago O'Hare Intl Airport

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from R1 727/day

Locations in Chicago O'Hare Intl Airport

10255 West Zemke Blvd

+1 773 825 4600

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2,0 Poor

Oct 2023

KAYAK
The help at the counter was fantastic

8,0 Very Good

Oct 2023

KAYAK
The drop off in Madison was super easy and took little to no time. We did however have to spend almost an hour in line at Chicago just to pick up. All information was entered online so the wait was frustrating. We were inline so long four unrelated customers started brain storming how the process could be improved. Lol I am not sure that is something they should be bonding over.

2,0 Poor

Sep 2023

KAYAK
I reserved a full size car and they could only give me a compact, yet they would not adjust the price. It pulled to the right, radio didn't work, had a half tank of gas, and was noisy.

5,9 Fair

Jun 2021

KAYAK
Please hire more folks to work at the front desk. There were 18 people in line and only 3 people to help them. I stood in line for 40 minutes.

4,0 Mediocre

Feb 2021

KAYAK

Pros:

Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.

Cons:

Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....

10,0 Wonderful

Aug 2020

KAYAK

Pros:

Easy, clean, friendly, efficient. Thanks!!!!

Cons:

I thought a bit expensive but you may not be able to help that.

1 out of 20

Fox

Cleanliness

6.0

Comfort

6.3

Pick-up/Drop-off

6.0

Value for money

6.2

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10256 W Zemke Blvd

+1 312 741 0788

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59
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Reviews

10,0 Wonderful

Jun 2021

KAYAK

Pros:

The staff was excellent, super friendly and accommodating. I was thoroughly impressed.

4,0 Mediocre

May 2021

KAYAK

Cons:

There was a large dead mosquito on the dash-front of the car and the entire car reeked of smoke.

4,0 Mediocre

May 2021

KAYAK

Pros:

The only positive things I can say about Fox car rental is one, the person who checked me in was friendly and courteous, number two, the person who checked me in upon my return was friendly and courteous. Their customer service took 45 minutes to answer the phone and the representative was discourteous and condescending. They did a bait and switch with the type of vehicle that I had requested. The vehicle smelled of cigarette smoke, the windshield on the interior was not cleaned. I had to buy a bottle of for breeze and Windex and paper towels to make the car suitable for my trip. I would never ever rent from this company.

Cons:

They could be honest with their customer, they could train their customer service representatives to be more customer service oriented. And they should give the customer the type of vehicle that they had requested. It goes back I guess to the old saying, You get what you pay for.

4,0 Mediocre

May 2021

KAYAK

Pros:

Only girl at window was sullen, uninterested in her job, and abrupt. I was the only customer at that late hour. She charged me $150.00 deposit on top of the rental charge. I have not yet been reimbursed and don’t know to whom I should demand my deposit back.

Cons:

Seems the whole organization procedures and staff need complete change.

10,0 Wonderful

May 2021

KAYAK

Pros:

I found the staff to be very helpful and professional.

Cons:

I think the sign-in process could be streamlined and made a bit less complex

2,0 Poor

May 2021

KAYAK

Cons:

It would have been better if they had a car actually there ready to go at the time I reserved it.

1 out of 58

Budget

Cleanliness

7.1

Comfort

6.9

Pick-up/Drop-off

5.9

Value for money

5.8

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Boulevard

+1 773 894 1900

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

4,0 Mediocre

Nov 2023

KAYAK
I did not drive 13,057 mile. I do not see a $200 return of my “deposit.

6,0 Okay

Oct 2023

KAYAK
The car was not what id booked, it hadn't been fuelled or body checked.

4,0 Mediocre

Oct 2022

KAYAK
The car was filthy. Old and beat up and was not cleaned before we took it.

4,0 Mediocre

Oct 2022

KAYAK
It took over 90 minutes just to wait in line to get to the counter at Ohare, and then in the lot they only had 7 passenger vans or a pick up truck! I chose to wait and a small SUV was turned in. Budget really has problems getting people efficiently in and out the door. Terrible.

6,0 Okay

Oct 2022

KAYAK
They didn't have the subcompact we requested, so we got upgraded to a nice enough car. Pickup was slow. Fortunately, we weren't in a hurry. The paperwork we were handed was for A DIFFERENT CAR THAN WE WERE GIVEN. Yikes. They didn't offer the tollway deal they describe on their website ($6/days when tolls incurred, + tolls), only the $12/(every) day "unlimited" that didn't make sense. Now dealing with Illinois' "Pay by Plate" system, which is screwed up. (Blah blah blah "national outage." Dropoff, we were told a receipt would be emailed. We got the Budget feedback solicitation (right away), but NOT OUR RECEIPT, most of a day later.

2,0 Poor

Sep 2022

KAYAK
the line was insanely long to pick up my car, it would have taken over an hour in line if I stayed there.

1 out of 61

Dollar

Cleanliness

7.0

Comfort

7.0

Pick-up/Drop-off

5.7

Value for money

5.7

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Road

+1 866 434 2226

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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Reviews

4,0 Mediocre

Oct 2023

KAYAK
Long waits at ohare airport Many ppl on line with only two reps. Not their fault , they did the best they could Car had a service soon light on plus we needed to fill tires with air

2,0 Poor

Sep 2023

KAYAK
Additional charges that I did not agree to were applied at collection. When I realised and tried to get help to correct the errors by phone, email and in person I was repeatedly lied to by different employees. My Dollar experience has been fradulent behaviour from their collection staff compounded by appalling customer service.

2,0 Poor

May 2021

KAYAK

Cons:

The counter agent was very rude. We waited for 45 minutes in the line. When we finally got to him, he told us we would have to wait 45 to 90 minutes until our car would be ready unless we upgrade by paying additional $18/day. After he rang the charges , it showed $19/ day. It gets worse. After driving for two hours, the car had engine light. We called the emergency roadside service, I was put on hold for 30 minutes. Next day, the car condition got worse, we drove back to the airport to change the car because the car had trouble starting. When we returned to the airport, the counter agent was at the return center. He was rude. He did not apologize.

2,0 Poor

May 2021

KAYAK

Pros:

Nothing. Ate my deposit

Cons:

Looooooooooooong line!

2,0 Poor

Mar 2021

KAYAK

Pros:

It wasn’t clear until after the purchase that it was no refundable or exchangeable. We had a emergency and needed to change the dates and was unable to do so, we lost all our money.

Cons:

Unable to reach anyone at kayak

6,0 Okay

Mar 2021

KAYAK

Pros:

Staff was very friendly and the car was very clean

Cons:

The vehicle I was assigned was smaller that what I had reserved and paid for.

1 out of 73

Thrifty

Cleanliness

6.7

Comfort

6.5

Pick-up/Drop-off

5.3

Value for money

5.7

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10255 West Zemke Road

+1 877 283 0898

Monday06:00 - 23:00
Tuesday06:00 - 23:00
Wednesday06:00 - 23:00
Thursday06:00 - 23:00
Friday06:00 - 23:00
Saturday06:00 - 23:00
Sunday06:00 - 23:00
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1,9 Poor

Jul 2021

KAYAK
Thrifty and Priceline’s had extremely disappointing service with an over 2 hour wait to pick up the car and no flexibility to exchange

10,0 Wonderful

May 2021

KAYAK

Cons:

Had to wait at the car rental counter, the line was long.

2,0 Poor

May 2021

KAYAK

Pros:

Nothing, customer service representatives were rude and completely unhelpful. Stand in line for over 30 minutes only to learn there are no cars available for pick-up.

Cons:

Do not accept reservations, if you do not have cars available to pick-up.

2,0 Poor

May 2021

KAYAK

Pros:

nothing

Cons:

I waited on line for a half hour. when I got to the front, the guy told me they had no cars, and I would have to wait 1-2 hours. Another customer told me they were waiting 3 hours. I went to Budget and got a car right away.

2,0 Poor

May 2021

KAYAK

Pros:

There were no cars. Waited 20 mon in a line 50 people long. When asked agent where line ended they didnt tell us there were no cars

Cons:

Honesty.

4,0 Mediocre

May 2021

KAYAK

Cons:

Cutomer service to extend rental for 2 more days due to family emergency. I ended up renting something bigger for half the price. In addition, I got charged for unlimited tolls but there are no tolls btwn Ohare and Chicago

1 out of 64

Routes Car & Truck Rentals

Cleanliness

5.8

Comfort

5.8

Pick-up/Drop-off

5.2

Value for money

5.7

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

3901 Mannheim Rd, Schiller Park

+1 847 671 4000

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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2,0 Poor

Nov 2023

KAYAK
They sent a text 2 days prior saying I had to be from out of town, with proof of airline ticket. The was not indicated anywhere in purchase process prior. So I just found out right before the need that I had to make another booking somewhere else.

4,0 Mediocre

Oct 2023

KAYAK
More explanation about using personal car insurance before you arrive for pick up. Place is filthy, run down and leaves you wondering. what kind of place is this. Appearance is sketchy looking.

2,0 Poor

Sep 2023

KAYAK
Horrendous. Rudest and most unhelpful customer service I’ve experienced in my life. Paid in full when I booked through Kayak, there was zero statement or knowledge about a requirement to have an itinerary in and out of O’hare in order to book. 2 weeks later I’m still trying to recoup several hundred dollars. The folks at the desk that barely spoke to me were beyond rude, disrespectful, and couldn’t care less that I had no vehicle. Do NOT ever use this rental car agency.

2,0 Poor

Jun 2023

KAYAK
It was a lie. It was not possible to rent from them as an Illinois resident and that was not captured in the listing.

2,0 Poor

Jun 2023

KAYAK
I never got in a car. The staff was extremely rude and agitated and the car they had available had expired plates. I had to go through my bank for a refund because booking.com refused to refund me. Most terrible car rental experience ever.

2,0 Poor

Mar 2023

KAYAK
I was charge a different amount at drop off than what was quoted in email and pickup

1 out of 74

Airport Van

7,5

Cleanliness

7.7

Comfort

8.0

Pick-up/Drop-off

6.5

Value for money

8.0

One location in Chicago O'Hare Intl Airport

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Locations in Chicago O'Hare Intl Airport

10501 Delta Parkway

+1 847 594 8732

Opening times not available

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Reviews

6,8 Okay

Mar 2020

KAYAK

Cons:

The store agent charged me $25 for 2gallon

10,0 Wonderful

Sep 2019

KAYAK

Pros:

The AVR staff, Larenzo, was extremely helpful and professional. He checked me in, answered all my questions, and guided me through the process. I was in and out in less than 5 minutes.

6,0 Okay

Jun 2019

KAYAK

Pros:

Good price is the only positive about my experience.

Cons:

Pick up and drop off is awful. You must take the rental shuttle to the main rental terminal off site, then call for their own shuttle to take you further off site. I waited an additional 25 minutes for the extra shuttle. Furthermore there was no urgency. Van wasn’t washed until we checked in

2,0 Poor

Dec 2018

KAYAK

Pros:

Absolutely nothing!

Cons:

This location is super shady with their pricing. Why do you, as KAYAK and priceline.com, allow this company to post on your website that unlimited miles are included in their pricing without an asterisk or something to let the consumer know there’s an actual restriction for in-state customers before reserving the vehicle? I was already under pressure to get this vehicle for the holiday trip my family and I were having to NYC. I had to find out at the store that was 30 minutes away from me. Lastly, the staff there was super rude, and had their lines ready to justify their shady practices. Not once did they apologize. They just went to the fine print to clear themselves. I mean, how many people read the fine print on their cellphone contacts, new phone policy, or new credit card policy? I bet not many do. That's why you post that restriction on the front, so people can make the right choice right away and not waste time. I’ve had bad experience renting vehicles, but this takes the cake.

2,0 Poor

Aug 2018

KAYAK

Pros:

Nothing

Cons:

My reservation was cancelled after I moved it from 12pm to 3 pm and the agent was completely rude and the manager’s only response was to let him know who I spoke to in order to change my reservation! Like that was going to help me in some way! Will never, ever do business with them again!!

10,0 Wonderful

Aug 2018

KAYAK

Pros:

We eanted an exonomical solution for transportation. We ended up getting a mini van which was actually cheaper than an Economy Class vehicle. Plus we got an upgrade!

1 out of 15

Sixt

6,8

Cleanliness

7.5

Comfort

7.5

Pick-up/Drop-off

6.9

Value for money

6.7

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10255 West Zemke Blvd

+1 888 749 8227

Monday05:30 - 23:59
Tuesday05:30 - 23:59
Wednesday05:30 - 23:59
Thursday05:30 - 23:59
Friday05:30 - 23:59
Saturday05:30 - 23:59
Sunday05:30 - 23:59

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Reviews

10,0 Wonderful

Nov 2023

KAYAK
The only sort of tricky thing was the distance and number of turns to get to sixt. It's probably better than a shuttlebus. At ORD, you go down to baggage claim, up to ground transport, down to the tram, ride to the rental car stop (2 or 3 stops), down to the floor, outside, up to sixt. Totally understandable and doable, there are signs all along the way. Outside of that, everything was great. I booked everything ahead online and it went as smooth as one could hope.

2,0 Poor

Sep 2022

KAYAK
SIXT car rental company has a hidden restriction on which states one is allowed to travel to. If you travel to states outside of their list, the car is reported stolen and automatically shuts down.

2,0 Poor

Aug 2022

KAYAK
Staff at counter were friendly. It's impossible to get ahold of anyone at customer service if there is an issue with something. They do not have a working phone number so only way to get ahold of them is to email the company. It's been over a week and after multiple emails still have not been answered.

2,0 Poor

Jul 2022

KAYAK
I booked a car through this company and needed to cancel within 45 minutes of making the booking. There was no telephone help and they charged me $100. Will never use this company and will advise all friends and family to stay far from it as well

2,0 Poor

Jun 2022

KAYAK
When I arrived at the counter they told me they couldn’t do the one way rental I had booked. They even said they didn’t even have an office at the booked drop off location (MSP). After trying 5 other agencies we went back as I had canceled my family’s flights after securing the booking and I had no way to get to my destination. Then they acquiesced and let us have the booking at a higher price. Turns out they do have a full scale office at MSP. If you don’t want to provide the service don’t allow a third party to book it. Unacceptable.

2,0 Poor

May 2021

KAYAK

Cons:

Deceptive - ordered a mid-size SUV but only offered a small SUV until we had to pay up for the vehicle originally booked.

Europcar

5,5

Cleanliness

6.4

Comfort

6.1

Pick-up/Drop-off

5.6

Value for money

6.0

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Please Go To Fox Counter

+1 312 741 0788

Opening times not available

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Reviews

2,0 Poor

Oct 2023

KAYAK
I pre-paid online and the had to pay large additional fees on pick up

2,0 Poor

Oct 2023

KAYAK
They could have had a car. Apparently that was your fault that they had no cars.

10,0 Wonderful

Jul 2023

KAYAK
Ken at the check in desk is awesome super friendly and professional

8,0 Very Good

Jun 2023

KAYAK
The car was fine. The agent at the counter sold me a $25 fee to cover all tolls . I told her I was going to South Bend, IN today (Thursday) and returning Sunday. She said I was covered both ways. When I got to the Skyway, it didn't work. I was still in Illinois. The gate only opened when I used my credit card. The next toll booth, same thing happened. I also paid on the Indiana Toll Road at the South Bend exit. Refund my $25.

10,0 Wonderful

Jun 2023

KAYAK
The lady at checkout said she sent my receipt in an email but I never got it.

10,0 Wonderful

May 2023

KAYAK
Friendly staff, no wait at pick up, affordable: cheap and easy!

Silvercar

10,0

Wonderful

6 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10517 United Parkway

+1 855 359 2227

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

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Reviews

10,0 Wonderful

Feb 2018

KAYAK

Pros:

Fast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.

National

8,0

Very Good

19 reviews

Cleanliness

8.2

Comfort

8.6

Pick-up/Drop-off

7.7

Value for money

7.7

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10255 W Zemke Blvd

+1 833 856 0901

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

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Show reviews that mention

Reviews

6,0 Okay

Dec 2020

KAYAK

Pros:

The staff was happy to see and serve me. Good customer service.

Cons:

Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.

9,6 Wonderful

May 2020

KAYAK

Pros:

Friendly staff...

Cons:

Cup holders and little cubby wasnt clean. Stick with spilled something.

9,6 Wonderful

Oct 2019

KAYAK

Cons:

I was very pleased

6,8 Okay

May 2019

KAYAK

Cons:

Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.

3,6 Poor

Nov 2016

KAYAK

Cons:

Car was dirty.

10,0 Wonderful

Nov 2016

KAYAK

Pros:

Easy pickup, good car

Kyte

8,4

Very Good

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

3355 W Belmont Ave

Opening times not available

Filters

No reviews available

E-Z Rent-A-Car

6,8

Okay

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

2170 Mannheim Rd

+1 847 635 8031

Monday05:00 - 23:59
Tuesday05:00 - 23:59
Wednesday05:00 - 23:59
Thursday05:00 - 23:59
Friday05:00 - 23:59
Saturday05:00 - 23:59
Sunday05:00 - 23:59

Filters

No reviews available

Right Cars

5,6

Fair

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

W Ohare Ave

Opening times not available

Filters

No reviews available

Goldcar Rental SP

5,2

Fair

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10256 W Zemke Blvd Suite 830 Chicago Il

+1 312 741 0788

Opening times not available

Filters

No reviews available

NU Car

5,2

Fair

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

3901 Manheim Rd, Schiller Park

+1 847 671 4000

Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday08:00 - 18:00

Filters

No reviews available

NextCar

5,1

Fair

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

3309 Mannheim Road

+1 224 781 2000

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday09:00 - 15:00

Filters

No reviews available

Easirent

4,7

Mediocre

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago O'Hare International Airport

Opening times not available

Filters

No reviews available

Elita Rent A Car

4,0

Mediocre

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago Airport O'hare ORD

+1 847 635 8031

Opening times not available

Filters

No reviews available

keddy by Europcar

6,4

Okay

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago O Hare Airport

Opening times not available

Filters

No reviews available

Rhodium

5,6

Fair

No reviews available

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago O'hare Airport. On-airport. O'Hare International Airport. 10255 W Zemke BLVD, Suite 830

+1 323 593 7486

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

Advance Car And Truck Rental

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10255 W Zemke Rd, Chicago, Cook County, Illinois

+1 847 635 8031

Opening times not available

Filters

No reviews available

AutoEurope

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago O'Hare International Airport

Opening times not available

Filters

No reviews available

Avr

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago O Hare Airport

Opening times not available

Filters

No reviews available

Chicago Van Rentals

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

1000 W Ohare Ave

+1 773 800 9898

Opening times not available

Filters

No reviews available

Flight Car

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

10300 W Higgins Rd

844-435-8227

Opening times not available

Filters

No reviews available

Fox Autorent

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Chicago Airport O'hare ORD

+1 312 741 0788

Opening times not available

Filters

No reviews available

Sunnycars

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

560 Bessie Coleman Dr

Opening times not available

Filters

No reviews available

TravelCar

No score available yet

One location in Chicago O'Hare Intl Airport

Locations in Chicago O'Hare Intl Airport

Main Garage

Opening times not available

Filters

No reviews available

3772 travellers who hired a car in Chicago O'Hare Intl Airport gave the car agency they used an average rating of 5,6

Car rental locations at Chicago O'Hare Intl Airport

Good to know

Most popular agency

Avis

Most popular car type

Economy

Average price

R1 727/day

Good deal

R1 727/day