Car hire at Chicago O'Hare Intl Airport

Car hire at Chicago O'Hare Intl Airport

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Chicago, IL, United States - O'Hare Intl
Jul 13 — Jul 20
Same drop-off
Chicago, IL, United States - O'Hare Intl
Wed 13/7
Noon
Wed 20/7
Noon
Driver's age:

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Cheap car hire in Chicago O'Hare Intl Airport

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Intermediate
Standard
Full-size
Luxury
People carrier
Passenger van
SUV
Commercial
Pick-up truck

Chicago O'Hare Intl Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (572 reviews)
1 location in Chicago O'Hare Intl Airport
Alamo
Locations in Chicago O'Hare Intl Airport
  • 8.8
  • 8.9
  • 8.7
  • 8.7
  • 8.4
Recent reviews
10.0 ExcellentJun 1 2022
Everything was done quickly and the agent very much made sure he wasn’t upselling us on stuff we didn’t need.
10.0 ExcellentFeb 15 2022
The gentleman checking me in was wonderful and was so happy and helpful! He put me in a good mood and really brightened my dat
2.0 MediocreDec 16 2021
I got the other car, I did not opted for it, the breaks were horrible and it was a risk travelling with 2years old kid. As I was struck in Chicago and wanted to earliest leave to Toronto the guys there did not offer me anything g I demanded and I paid huge amount for what j never asked for. I an talking to my credit card company to file dispute against your company and for sure tell give a review with pictures and videos.
10.0 ExcellentNov 28 2021
Easy and effortless…everyone was helpful and it was an incredible experience!
10.0 ExcellentNov 22 2021
Great service great auto
10.0 ExcellentNov 1 2021
Our front desk clerk was very professional and had a great personality. Wish I could remember his name but he was ⭐️⭐️⭐️⭐️⭐️
3.9 MediocreSep 7 2021
Car was pretty beat up for a rental, would have expected something a little better maintained. Hadn’t had a oil ch age since March, lots of seat stains. Scratches in truck bed.
7.9 GoodAug 25 2021
Liked other vehicle options that were available and flexibility to choose. Have the vehicle that was requested or more choices other than two. Not a problem though, satisfied with what rental overall.
7.9 GoodJul 12 2021
pick up and drop off. LONG WAIT at counter. Only two people were working
8.0 ExcellentApr 26 2021
Was talked into buying a toll pass for $10.99 a day. Was a rip off.
Rated no. 2
Enterprise
8.4 Excellent (252 reviews)
1 location in Chicago O'Hare Intl Airport
Enterprise
Locations in Chicago O'Hare Intl Airport
  • 8.6
  • 8.7
  • 8.5
  • 8.4
  • 8
Recent reviews
10.0 ExcellentApr 29 2022
Enterprise always offers better service. On this rental, the guy offered me a choice of SUVs and (when I explained I was picking up my kid from college) said he could substitute a minivan at the same price. That worked better for me so I ended up in a nice, new hybrid minivan for the long ride.
2.0 MediocreDec 17 2021
1.5 hour wait... told things I knew were not true. Car smelt like smoke after the detailing smells wore off. Not a fun experience at all and will not use Enterprise again.
7.9 GoodJul 14 2021
The staff were very helpful and friendly. Pick up and drop off we’re smooth. There was some trash in the car, under the seats, water bottle and receipts, so they could do better on cleanliness. Overall, a good experience!
10.0 ExcellentJun 29 2021
Pickup and drop-off was very fast with the exact car I had reserved.Rental car prices can always be lower, right?
2.0 MediocreJun 14 2021
Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.
10.0 ExcellentNov 30 2020
Easy pickup and drop off - friendly staff - clean and comfortable car
10.0 ExcellentNov 23 2020
Easy pick up and drop off
9.2 ExcellentJul 10 2020
Very helpful staffA lot of hidden fees I wasn’t aware of
10.0 ExcellentMay 6 2020
Staff super friendly and helpful. Everything was super easy
9.2 ExcellentDec 2 2019
Staff was friendly, car clean, drop off pick up easyBigger car
Rated no. 3
Hertz
7.4 Good (324 reviews)
1 location in Chicago O'Hare Intl Airport
Hertz
Locations in Chicago O'Hare Intl Airport
  • 7.9
  • 7.7
  • 7.3
  • 7.1
  • 7.1
Recent reviews
8.0 ExcellentJun 21 2022
It was relatively painless. I would rent from hertz again.
8.0 ExcellentJun 5 2022
Easy pick up and drop off, although having never been to O'Hare it can be a pain finding your way around.
8.0 ExcellentMay 31 2022
I loved the quick way we were checked in & on our way! I wish they’d have told me that adding my spouse as a driver was extra $13 a day. As it was, the lady at the exit booth was the one to share that info & ultimately charged us.
4.0 OkayMay 26 2022
The Car condition was not good
2.0 MediocreMay 4 2022
They charged me two times for the same car.
8.0 ExcellentMay 4 2022
Hard to pick up in Chicago, Easy in Milwaukee.
6.0 GoodMay 2 2022
Long wait for pickup.
10.0 ExcellentApr 28 2022
Great experience
2.0 MediocreApr 22 2022
I paid a specific price for the car through Kayak/Priceline. The cost let Hertz select the vehicle. 1. They gave me a small vehicle (despite a lot of inventory) 2. They charged me 30 percent MORE than I paid! I understood the price I pre-paid was paid in full. If I had know it was going to be 30% higher for a compact car, I would have gone elsewhere for price and vehicle certainty! Awful experience, especially as a business traveler!!
8.0 ExcellentMar 14 2022
Hertz agent incorrectly stated there was an EZpass on the car windshield. It was no where to be found. The first toll stop was an interesting experience.
Rated no. 4
Payless
7 Good (502 reviews)
1 location in Chicago O'Hare Intl Airport
Payless
Locations in Chicago O'Hare Intl Airport
  • 7.3
  • 7.3
  • 6.9
  • 6.6
  • 7.2
Recent reviews
8.0 ExcellentJun 20 2022
No complaints, easy pick up and dropoff. Also, I used kayak to book this car rental and that saved me almost $1000 compared to the price i was quoted at the car rental desk at the airport.
8.0 ExcellentJun 17 2022
I was overcharged and had to call and be on the phone for an hour to get the rate adjusted, but everything else was fine
10.0 ExcellentMay 30 2022
Payless was excellent to work with. Great, clean car. Friendly staff.
10.0 ExcellentMay 23 2022
Staff was helpful and Payless had the shortest line at ORD
4.0 OkayMar 1 2022
Car was ok, but charges were added which I didn’t authorize. I had to call later and have those charges refunded.
8.0 ExcellentFeb 27 2022
Everything was great except for the fee explanations. They didn't tell us that they added gas fees automatically and we filled the tank to avoid those. They removed them after we asked, but it wasn't a super simple process like we'd hoped. Cars were clean and comfy! Everything else was excellent.
2.0 MediocreJan 4 2022
no one answered the phone at the airport so i cancelled. never again
8.0 ExcellentJan 3 2022
Car we requested was ready when scheduled.
2.0 MediocreDec 31 2021
Scammed into extra charges
2.0 MediocreDec 30 2021
Reserved and prepaid for a car more than two weeks in advance the. Was told when I got there that they were out of cars. I waited for over an hour to get a car. When I went to the garage they had double booked that same car. Someone was already in my car. The attendant was able to get me a car but it was a Jeep Wrangler, not exactly the economy car with good gas mileage I had requested. First and last time with Payless. It wasn’t any cheaper than the big guys after they added their counter fee and other service fees to the bill.
Rated no. 5
Budget
6.8 Good (300 reviews)
1 location in Chicago O'Hare Intl Airport
Budget
Locations in Chicago O'Hare Intl Airport
  • 7.4
  • 7.3
  • 6.7
  • 6.6
  • 6.7
Recent reviews
10.0 ExcellentMay 31 2022
faster counter service in chicago
8.0 ExcellentMay 28 2022
Thank you
2.0 MediocreMay 18 2022
Since they overcharged me and made a mess of the entire rental process I will never use them again.
8.0 ExcellentMay 17 2022
There was a long waiting line while the customer services was only two.
2.0 MediocreMay 11 2022
I never got a car because there were 20 people on line with only 1 agent. After 10 minutes she completed 1 transaction. I wen over to hertz and for just a few more dollars I was getting my car in 10 minutes instead of what would have been hours
2.0 MediocreMay 8 2022
They didn't gave me car without US credit card.
2.0 MediocreApr 20 2022
Poor service during pick up
6.0 GoodMar 21 2022
Had the issue with budget rent a car. didn't have our name in their system!
6.0 GoodMar 2 2022
The car was good, but the price quoted on the voucher wasnt honoured. We were quoted £365 but ended up paying £500, despite rejecting any extras.
8.0 ExcellentFeb 14 2022
Was told I would pay $116. I did show up the next day within the hour - however there were delays at pick up so I technically returned before the 24 hour period was up & my bill increased to $204. I will be contacting customer service for partial refund.
Rated no. 6
Advantage
6.8 Good (174 reviews)
1 location in Chicago O'Hare Intl Airport
Advantage
Locations in Chicago O'Hare Intl Airport
  • 7.1
  • 7.2
  • 6.6
  • 6.2
  • 6.7
Recent reviews
6.0 GoodJan 2 2020
check in and drop off was smooth. Car was cleanThey did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low
10.0 ExcellentNov 4 2019
There was no wait!
10.0 ExcellentNov 3 2019
Staff very friendly and helpful especially the last gal at dropoff
10.0 ExcellentOct 30 2019
Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick serviceRefueling at $9/gal??
5.2 OkaySep 20 2019
Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.Customer service, pricing clarity
4.0 OkayAug 13 2019
Initial registration pickup were great! Car smelled horrible! Rental return process was not good.
10.0 ExcellentAug 11 2019
Good value. Nice car. All went smoothly!
5.2 OkayJul 17 2019
Almost no line at check-out, while the brand names had huge linesNot really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!
10.0 ExcellentJul 7 2019
Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.
10.0 ExcellentJun 17 2019
The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.Nit-pick: When cleaning the cars, go a little easy on the air "freshener".
Rated no. 7
Dollar
6.7 Good (347 reviews)
1 location in Chicago O'Hare Intl Airport
Dollar
Locations in Chicago O'Hare Intl Airport
  • 7.5
  • 7.2
  • 6.6
  • 6.4
  • 6.6
Recent reviews
2.0 MediocreJun 21 2022
Everything was up to standard and okay. As this will be reimbursed by the airline I need the final receipt which I didnt get yet!
2.0 MediocreJun 20 2022
The car had not been cleaned from the last user; the vehicle was so low on gas that I had to fill up before getting on the road; and, the EZ Pass that we'd paid for was not activated.
8.0 ExcellentMay 31 2022
All in all, rental experience was good. Pick up at O'Hare airport was slow. A very long line at Dollar. It could have been due to the holiday weekend. But surprisingly, there was not long lines at the other rental companies. Everyone seemed to be going to Dollar.
2.0 MediocreMay 22 2022
It let me book knowing they didn't have any inventory. Seriously Wtf. There were many people that were affected by this. After booking, traveling to the the dollar counter, and then standing in line for 40 minutes the lady in line told us that if we booked today that they didn't have a car for us. What is terrible is that their site always shows inventory - I checked it after that whole experience.
2.0 MediocreMay 17 2022
Long Wait for pick up, told at the Register that the car booked was unavailable and to have it must wait for additional hours was a night mare. To save the time we had to upgrade and Pay more , was unexpected and unacceptable. A little courtesy to inform the status of the car ,would have been helpful. To pay the Money I paid , any other comapnay would have brought the car to the Terminal ---- The long wait and asked for addtional wait and availability of an upgraded car ---- all seemed a scam.
2.0 MediocreMay 7 2022
The car I requested required a 90 minute wait. Not happening after a six hour red eye flight. The only car they had was an exorbitantly priced SUV that, because I needed it for two extra days, end up costing me close to $700. NEVER. DOING. BUSINESS. WITH. KAYAK. AGAIN.
4.0 OkayApr 27 2022
Car was not available on arrival - 1-2hr wait - so had to pay more for a different car that was available
4.0 OkayApr 24 2022
I had to wait in a long line and then They had no cars available.. so I had to pay more for an suv. That car smelled like cigarettes.
10.0 ExcellentMar 14 2022
I appreciated that there was a windshield ice scraper in the car, since it snowed and/or iced a couple of times while I had the vehicle. Pickup and dropoff was convenient and easy.
8.0 ExcellentMar 9 2022
Counter staff were friendly. Car was great and good to drive. The remaining price to pay at pickup was 210. Lady at pickup counter was very friendly but took advantage of our flight tiredness and we never were told or shown the total remaining amount to pay. Later looking at the receipt it was 565. We were told it is not possible to rent without taking the LIS (150). We were told about Chicago toll charges and that she can enable to auto toll device, and I said we probably only need this twice as we were going South to Indiana, so she enabled it and I thought it just added tolls to your bill as you pass toll gates but instead this was a daily addition of 11.49 totalling to 68.89. Luckily on return I got them to remove this fee as I manually created a number plate account with the toll company for the rental period (8 in total for the trip instead). I used the Fuel Purchase Option which they said was 4 dollars per litre, which made it sound like they were only going to charge you for each litre they had to fill the tank but instead this is a flat 77.69, which is about 10 more than the capacity of the tank x 4 per litre. On return they were good to remove the unfair toll charges applied. So in the end I paid 474 instead of the 210 I expected according to Kayak. I think the price at pickup needs to cover everything to avoid all the surprises (and avoid being taken advantage of).
Rated no. 8
Thrifty
6.5 Good (288 reviews)
1 location in Chicago O'Hare Intl Airport
Thrifty
Locations in Chicago O'Hare Intl Airport
  • 7
  • 7
  • 6.4
  • 6.1
  • 6.5
Recent reviews
2.0 MediocreJul 5 2022
There was a line of 100 people and only two employees working behind the counter at O'HARE location in Chicago ( meanwhile the other car rental companies next to them had 5 or 6 people working behind the counter) .. I waited in line 2 hours and 30 minutes and it was miserable because I already had a reservation at noon because I had to to to a wedding that day like 4 hours away .. A lots of nasty actitud from the people working for "thrifty" .. on top of that they FORCE me to pay an extra 30 dollars a day for my car rental otherwise I'll have to wait for an undisclosed amount of time because according to them they didn't have cars available. But after I paid the extra money the car was available . This was so disrespectful
2.0 MediocreJun 6 2022
Over booked, 4 hour line wait with 1 attendant then had to wait an hour after the line just to receive keys. 0/5
2.0 MediocreMay 31 2022
Travel plans changed two months in advance and I still couldn't cancel. Had to absorb the cost without picking up the car.
2.0 MediocreMay 12 2022
Didn’t have a car available
2.0 MediocreMay 8 2022
Awful
4.0 OkayApr 24 2022
We picked up the car in a dirty state 1. There was rubbish including candy wrappers in the rear 2. the front floor and mats were soaking wet and we had to run a fan in the car overnight to dry it out. 3. There was white writing on the left passenger window that we couldnt remove.
4.0 OkayMar 21 2022
The car itself was fine. I had to wait three hours past my reserved pick-up time for a car. This was a business trip with meetings scheduled which were greatly affected by this issue. It was clear I was not the only one.
4.0 OkayMar 14 2022
Our flights were cancelled in Chicago and needed a rental for Cincinnati. We reserved a car, and showed up and they said they were out of cars and charged us an additional $100 for SUV. Felt like a bait and switch but had not other choice.
10.0 ExcellentJan 12 2022
I liked the price. Allowing me to add a rake on top of our van. We were going g out of town for a month and. Could have used the extra room..
8.0 ExcellentDec 21 2021
The price was great! Once we arrived at Thrifty, we had to WAIT for a vehicle. There were so many people waiting for hours with their families. Once we got it, everything was fine!!!
Rated no. 9
Fox
5.9 Okay (259 reviews)
1 location in Chicago O'Hare Intl Airport
Fox
Locations in Chicago O'Hare Intl Airport
  • 5.9
  • 6.2
  • 5.8
  • 6
  • 6
Recent reviews
2.0 MediocreJun 12 2022
The car had several mechanical issues and was not operating well.
6.0 GoodJun 1 2022
it is confusing at o'hare. need someone to help with directions both at the rental office and at the terminal it self. at the terminal we did not know where to go and there was no one around to direct us
2.0 MediocreMay 28 2022
Be more transparent with the fees. Almost an extra $100 in fees for an $80 rental.
4.0 OkayMay 26 2022
Worst customer service. They did not have the car we reserved and the one we got had issues.
2.0 MediocreMay 5 2022
The one pleasant experience was Shahidah at at the desk when I rented the car. She was very helpful explaining how the toll system had changed in Illinois.She was extremely Professional. Now for the bad. The car stunk. A foul oder was masked by air freshener. After 1.5 hours the air freshener wore off. The car smelled as if someone had changed dirty diapers in the back. In addition, anytime you applied the brakes above 60mph the steering shuttered. I was told I could return the car , but Indianapolis is along way from Chicago. I would spend one day of my vacation driving to Chicago and back. I am afraid this will be the last time I use Fox!
6.0 GoodApr 25 2022
Hours of operation were great. Staff was friendly and prompt. Car was dented, filthy, had broken sunglasses holder that would not close, and one burned out headlight. We were extremely disappointed with the vehicle we received.
2.0 MediocreApr 22 2022
They left us stranded without a car. No response from customer service. We were lucky that we got a car with Payless but as it was booked at the airport we paid double. I'd never use Fox or Rentalcars.com again
2.0 MediocreApr 19 2022
An awful experience. Apparently there was some fine print with Priceline restricting where I could drive the vehicle. Because I was driving 2 hours to a nearby state they refused to rent the vehicle. I have no idea where this fine print was in the reservation process but there was no transparency. It was 10pm on Friday night of a holiday weekend and I had to go to one of the big 3 rental agencies and pay the walk up rate. Guess what, the walk up rate was exactly the same as what Fox offered through Priceline. I will never book with Fox again (or go through Priceline).
4.0 OkayApr 8 2022
I cancelled my rental when advised the contract wpuld be voided if I went farther than an adjacent state. That would have been good to know before I rented the vehicle.
10.0 ExcellentApr 7 2022
Fox was good. Easy drop off. Long line to pick up and person at the check in desk let people from back in first which made several customers angry. Didn't care for the car, but that's not a Fox problem, it was a Mitsubishi problem.
Rated no. 10
Routes Car & Truck Rentals
5.4 Okay (211 reviews)
1 location in Chicago O'Hare Intl Airport
Routes Car & Truck Rentals
Locations in Chicago O'Hare Intl Airport
  • 5.8
  • 5.6
  • 5.3
  • 5.1
  • 5.5
Recent reviews
2.0 MediocreJul 5 2022
Was a horrible experience. We were renting for a a graduation party out of state. When we came to pick up the vehicle they wouldn't allow us to pick up the vehicle because we live in Chicago but that was all clearly noted in the reservation. Kayak should really make sure that if this is Routes policy that they don't allow the reservation to be made with Routes. They also additionally charged me a days rental for a reservation they didn't allow me to complete. Don't walk away RUN!
2.0 MediocreJun 20 2022
Went to cancel my reservation I made 3 hours prior (made it once I had cleared a standby ticket) and because we arrived later than my pick up time (plane delayed on tarmac) they wouldn’t cancel my reservation nor would they give me a refund.
2.0 MediocreJun 16 2022
The place only rents cars to airline travelers. No mention of this on the website. When you get there they turn you away and don’t refund your money. We had to be on the phone for over an hour with customer support to try and get our money back. Ended up stopping payment through the credit card. Still no rental car at the end of all that. Waste of time using this rental company.
10.0 ExcellentJun 7 2022
Was hard to figure out where to go to actually get the car but everything else was great.
2.0 MediocreJun 2 2022
They had additional requirements that I was not made aware of when booking. They require documentation of flight out of Chicago, which I didn’t have, so they would not rent to me
2.0 MediocreApr 26 2022
The pickup process was really really unfortunate. It took over an hour from when I started walking to figure out where to go to actually getting the car. Probably closer to 90 minutes. I might've been able to go faster if I hadn't taken the train to the car rental terminal, but I didn't really understand where I was supposed to go. 20 minutes'ish on the train + walk. I waited for the shuttle around 30 minutes, despite the "10 minutes" statement on the phone. 10 minute drive + waiting for everyone to get in. Check in was relatively quick but at least 10 minutes until I had keys in my hand. Another 5 minutes waiting in line to get the car scratch document updated to cover the gouges in a couple places. The car was nice, and though it had a cigarette smell it was very clean. I however would never rent from them again, despite potentially saving $10 or whatever it was.
6.0 GoodApr 18 2022
I had to cancel my reservation because they do not rent to locals. It was an inconvenient situation but the cancellation process was easy.
10.0 ExcellentApr 12 2022
After booking With Routes through Kayak(Rental cars.com), my friend starts sending me reviews. I start really worrying I have made a mistake -_-. I read the rental agreement and call the next day to put my mind at ease and the lady on the phone is super nice and helpful and answers all my questions. We get to the airport and you take the rental car shuttle to where all the rental companies are BUT then you wait for the routes shuttle bus that takes you to their company. You need the same stuff to pick up this rental that I have needed for Enterprise and Avis so I don’t know why people have such a problem. Drivers license, major credit card (not debit), proof of insurance, and flight return info if flying in and out. The guy behind the counter was super nice, gave me an option between two cars. I picked a super cute teal Jeep Wrangler!! Always get the toll pass in Chicago!! Some of their tolls don’t have people OR don’t even accept change so they will bill you later plus a 30-50$ fee I believe. Return was awesome and easy and they drove us straight to our departing flight company’s terminal! Great experience for a third of the price and I will definitely rent from them again!
4.0 OkayApr 12 2022
Absolutely ridiculous you have to show a return flight ticket to get a car.
2.0 MediocreApr 11 2022
I really suggest including on Kayak that this particular car agency only provides rentals if they have round trip flights out of O'Hare and this was only after calling the location to verify this. After finding out this information I called customer service where I paid in advance and they said they could not refund me my payment because this was listed on the booking information. This was not. Even on the website I was transferred to, to make payment. So yeah, this could have been way better.
Rated no. 11
Airport Van
7.7 Good (74 reviews)
1 location in Chicago O'Hare Intl Airport
Airport Van
Locations in Chicago O'Hare Intl Airport
  • 8.1
  • 8
  • 7.6
  • 7.1
  • 7.7
Recent reviews
6.8 GoodMar 27 2020
The store agent charged me $25 for 2gallon
10.0 ExcellentSep 24 2019
The AVR staff, Larenzo, was extremely helpful and professional. He checked me in, answered all my questions, and guided me through the process. I was in and out in less than 5 minutes.
6.0 GoodJun 11 2019
Good price is the only positive about my experience.Pick up and drop off is awful. You must take the rental shuttle to the main rental terminal off site, then call for their own shuttle to take you further off site. I waited an additional 25 minutes for the extra shuttle. Furthermore there was no urgency. Van wasn’t washed until we checked in
2.0 MediocreDec 27 2018
The worst car rental experience ever!Absolutely nothing!This location is super shady with their pricing. Why do you, as KAYAK and priceline.com, allow this company to post on your website that unlimited miles are included in their pricing without an asterisk or something to let the consumer know there’s an actual restriction for in-state customers before reserving the vehicle? I was already under pressure to get this vehicle for the holiday trip my family and I were having to NYC. I had to find out at the store that was 30 minutes away from me. Lastly, the staff there was super rude, and had their lines ready to justify their shady practices. Not once did they apologize. They just went to the fine print to clear themselves. I mean, how many people read the fine print on their cellphone contacts, new phone policy, or new credit card policy? I bet not many do. That's why you post that restriction on the front, so people can make the right choice right away and not waste time. I’ve had bad experience renting vehicles, but this takes the cake.
2.0 MediocreAug 11 2018
Horrible experienceNothingMy reservation was cancelled after I moved it from 12pm to 3 pm and the agent was completely rude and the manager’s only response was to let him know who I spoke to in order to change my reservation! Like that was going to help me in some way! Will never, ever do business with them again!!
10.0 ExcellentAug 10 2018
Very helpful staff and great value!We eanted an exonomical solution for transportation. We ended up getting a mini van which was actually cheaper than an Economy Class vehicle. Plus we got an upgrade!
9.6 ExcellentMay 18 2018
Its not unlimited miles if renting locallyOf course they had restrictions on unlimited miles which was could be found after clicking through the littlest details. Still cheaper than other places.
2.0 MediocreMar 14 2018
Was not informed about milesLied about unlimited miles was getting charged permile
2.0 MediocreFeb 20 2018
I spent almost an hour calling ,No one answer the phone for pick up shuttle service until I canceled my reservation and then they want to charge me for this incovinience ,
4.4 OkayFeb 4 2018
Poorly managed operation. The car provided had expired license platesHad to wait long time for pickup in freezing temps No marking or instructions for airport pickup location high mileage vehicle no phone number for location The car had expired licence plates. I was stopped by police and received ticket due to expired plates.
Rated no. 12
Sixt
7 Good (66 reviews)
1 location in Chicago O'Hare Intl Airport
Sixt
Locations in Chicago O'Hare Intl Airport
  • 7.6
  • 7.6
  • 6.9
  • 6.9
  • 6.9
Recent reviews
2.0 MediocreJun 15 2022
When I arrived at the counter they told me they couldn’t do the one way rental I had booked. They even said they didn’t even have an office at the booked drop off location (MSP). After trying 5 other agencies we went back as I had canceled my family’s flights after securing the booking and I had no way to get to my destination. Then they acquiesced and let us have the booking at a higher price. Turns out they do have a full scale office at MSP. If you don’t want to provide the service don’t allow a third party to book it. Unacceptable.
10.0 ExcellentMar 24 2022
When we arrived, a rep by the name of Erica greeted us extremely warm and made our arrival and rental car experience amazing. She was attentive to our specific needs and did her best to accommodate. Due to her excellent customer service, I will become a loyal customer of Sixt.
10.0 ExcellentJan 24 2022
I had great experience in Europe with Sixt. Chicago was equally great. I’ll come back to Sixt for future rentals.
2.0 MediocreNov 20 2021
Will never rent from again.
10.0 ExcellentNov 17 2021
Great experience from the people to the vehicle and payment.
10.0 ExcellentNov 11 2021
Quick rental, no line at the counter, easy drop off when done.
10.0 ExcellentSep 13 2021
The SixT employee who helped me out at Chicago O'Hare was outstanding. Exceptional customer service!
1.9 HorribleSep 12 2021
Booked compact, they were out, would not honor the price.
10.0 ExcellentAug 3 2021
Great customer service!
1.9 HorribleJul 15 2021
SERVICE UPON RENTING AT ORD AWFUL,TOOK OVER AN HOUR AND CALL TO HEAD QUARTERS TO GET A CAR !!
Rated no. 13
Avis
6.7 Good (93 reviews)
1 location in Chicago O'Hare Intl Airport
Avis
Locations in Chicago O'Hare Intl Airport
  • 7.3
  • 7.3
  • 6.5
  • 6.4
  • 6.3
Recent reviews
2.0 MediocreJun 26 2022
Do not call National Avis number. Call local Avis location if there is an issue. National Avis number workers are rude, do not know policies, have wrong information, try to charge extra money.
4.0 OkayMay 31 2022
Took 1 hr at the service desk to get our car.
2.0 MediocreMay 16 2022
There were TWO agents, and well over 100 people in line in front of me. When I finally got to the agent (who was great), there were easily 150 people waiting behind me. There was finally a third agent brought out. It was ONE HOUR AND 40 MINUTES from the time I arrived at Avis and got my paperwork. The car was fine.
4.0 OkayMar 22 2022
Seat belt didn’t work, audio for phone/radio was intermittent, they didn’t explain gas policy well.
4.0 OkayFeb 18 2022
I repeatedly said, I will bring back the car full of gas. Please take off the charge. And repeatedly they put the charge to fill the gas back up. Pure fraud.
2.0 MediocreOct 25 2021
They charged me 150$ more then the quoted rice from kayak after the required 20$ deposit. They cancelled my Priceline reservation and put no show
10.0 ExcellentOct 10 2021
Needed a car that night after a cancelled flight. Was returning the car the following morning. Was gouged for $330 for the lowest level option. Believed there were zero other options available so took it. Got to the lot and there were hundreds of cars, at 7pm on a Friday night. The O'Hare rental car facility was great.
5.9 OkayJun 23 2021
Please hire more folks to work at the front desk. There were 18 people in line and only 3 people to help them. I stood in line for 40 minutes.
4.0 OkayFeb 22 2021
Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
10.0 ExcellentAug 16 2020
Easy, clean, friendly, efficient. Thanks!!!!I thought a bit expensive but you may not be able to help that.
Rated no. 14
Silvercar
9.9 Excellent (6 reviews)
1 location in Chicago O'Hare Intl Airport
Silvercar
Locations in Chicago O'Hare Intl Airport
  • 10
  • 10
  • 10
  • 9.6
  • 10
Recent reviews
10.0 ExcellentFeb 22 2018
Fast, easy, full of featuresFast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.
Rated no. 15
National
7.9 Good (18 reviews)
1 location in Chicago O'Hare Intl Airport
National
Locations in Chicago O'Hare Intl Airport
  • 7.8
  • 8.4
  • 7.7
  • 7.8
  • 7.7
Recent reviews
10.0 ExcellentOct 13 2021
good price, good customer svc. Let's go Brandon.
1.9 HorribleJul 8 2021
No car available on arrival
6.0 GoodDec 18 2020
The staff was happy to see and serve me. Good customer service.Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.
9.6 ExcellentMay 1 2020
Friendly staff...Cup holders and little cubby wasnt clean. Stick with spilled something.
9.6 ExcellentOct 7 2019
I was very pleased
6.8 GoodMay 12 2019
Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.
3.6 MediocreNov 17 2016
Car was dirty.
10.0 ExcellentNov 6 2016
Easy pickup, good car
Rated no. 16
Europcar
5.7 Okay (7 reviews)
1 location in Chicago O'Hare Intl Airport
Europcar
Locations in Chicago O'Hare Intl Airport
  • 6.5
  • 6.2
  • 5.7
  • 5.7
  • 5.4
Recent reviews
2.0 MediocreJul 6 2022
Took over an hour to check out. Car was dirty. Tons of little extra fees. Overall cheaper to go with a major established company like Hertz
2.0 MediocreMay 26 2022
Horrible customer service. Refund my unused rental due to your website error.
2.0 MediocreMay 12 2022
I got there and no cars. Then it took me almost an hour in the phone to get a refund
8.0 ExcellentApr 20 2022
Very straightforward check in desk and collection.
Advance Car And Truck Rental
1 location in Chicago O'Hare Intl Airport
Advance Car And Truck Rental
Locations in Chicago O'Hare Intl Airport
Recent reviews
Avr
1 location in Chicago O'Hare Intl Airport
Avr
Locations in Chicago O'Hare Intl Airport
Recent reviews
Chicago Van Rentals
1 location in Chicago O'Hare Intl Airport
Chicago Van Rentals
Locations in Chicago O'Hare Intl Airport
Recent reviews
E-Z Rent-A-Car
1 location in Chicago O'Hare Intl Airport
E-Z Rent-A-Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Easirent
1 location in Chicago O'Hare Intl Airport
Easirent
Locations in Chicago O'Hare Intl Airport
Recent reviews
Elita Rent A Car
1 location in Chicago O'Hare Intl Airport
Elita Rent A Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Flight Car
1 location in Chicago O'Hare Intl Airport
Flight Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Fox Autorent
1 location in Chicago O'Hare Intl Airport
Fox Autorent
Locations in Chicago O'Hare Intl Airport
Recent reviews
Goldcar Rental SP
1 location in Chicago O'Hare Intl Airport
Goldcar Rental SP
Locations in Chicago O'Hare Intl Airport
Recent reviews
keddy by Europcar
1 location in Chicago O'Hare Intl Airport
keddy by Europcar
Locations in Chicago O'Hare Intl Airport
Recent reviews
Kyte
1 location in Chicago O'Hare Intl Airport
Kyte
Locations in Chicago O'Hare Intl Airport
Recent reviews
NextCar
1 location in Chicago O'Hare Intl Airport
NextCar
Locations in Chicago O'Hare Intl Airport
Recent reviews
NU Car
1 location in Chicago O'Hare Intl Airport
NU Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Rhodium
1 location in Chicago O'Hare Intl Airport
Rhodium
Locations in Chicago O'Hare Intl Airport
Recent reviews
Right Cars
1 location in Chicago O'Hare Intl Airport
Right Cars
Locations in Chicago O'Hare Intl Airport
Recent reviews
Sunnycars
1 location in Chicago O'Hare Intl Airport
Sunnycars
Locations in Chicago O'Hare Intl Airport
Recent reviews
TravelCar
1 location in Chicago O'Hare Intl Airport
TravelCar
Locations in Chicago O'Hare Intl Airport
Recent reviews
3493 travellers who hired a car in Chicago O'Hare Intl Airport gave the car agency they used an average rating of 7,2

Car rental locations at Chicago O'Hare Intl Airport

Good to know

Most popular car type

Mini

Top tips for hiring a car at Chicago O'Hare Intl Airport

  • As one of the world’s busiest airports, a car hire at Chicago O’Hare Intl Airport (ORD) will make a great option to avoid the crowds and busy public transport transit systems, especially if you have a lot of luggage to carry, or you are travelling as a group. It could also work out as a more economical option if you consider the relatively inexpensive fuel prices. At just 17 miles from the centre of Chicago city, you can reach the city in just over 20min directly from Interstate 190, which is conveniently located next to the airport, and you can drive in comfort to your chosen destination.
  • The road system around Chicago is exceptionally good and you can connect to many major highways directly from the airport with your hire car. From the Interstate 190 on leaving the airport, you can merge with the Rosemont motorway interchange in just a couple of miles, heading east where you can then connect to other routes in all directions to reach other parts of Illinois. The Interstate 294 will take you to both north and south regions and if you take the Interstate 55, you can explore southern Illinois and connect on to neighbouring Missouri this way. Interstates are wide and well-maintained, making for a smooth journey and Chicago city’s grid-style roads are easy to navigate.
  • On your return to drop off your car hire at Chicago O’Hare Intl Airport, you can find a unique multi-level refuelling facility for a quick turn-around and 12 electrical charging points if needed. If you are approaching the airport on Interstate 190, take exit 2A, and the Mannheim Road north ramp, which will lead you back onto Zemke Boulevard to access the fuel points and to return your car hire back to the Multi-Modal facility.
  • It may be worth bearing in mind, the busiest times at Chicago O’Hare Airport are usually on a Monday, Thursday, and Friday with most of the traffic between 06:00-08:00 in the morning and again in the afternoon between 15:00-17:00. Try to avoid these hours if possible and take advantage of the late-morning, early-afternoon lull, to ensure a smoother process without the extra congestion.
  • Book your car hire at Chicago O'Hare Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about hiring a car at Chicago O'Hare Intl Airport