#1 most popular
Abbots Mead Hotel
R1 454
Good to know
| Low season | December |
|---|---|
| High season | July |
| Average price (weeknight): | R1 266 |
| Average price (weekend night): | R1 397 |
cheapest month to stay
22%
expected price decrease
most expensive time to stay
78%
expected price increase
(avg. price over the last 2 weeks)
Sun - Thu
(weeknight)
(avg. price over the last 2 weeks)
Fri & Sat
(weekend night)
How much does a hotel in Shrewsbury cost?
2 stars or below
3 stars
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Best Shrewsbury hotels
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1
R2 078+
Overview
Reviews
With a stay at ROWTON CASTLE HOTEL in Shrewsbury, you'll be within a 15-minute drive of Coleham Pumping Station and Greenhous Meadow. The front desk is staffed during limited hours. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
10,0 Excellent
Pros: Very relaxing, beautiful location, staff were amazing
10,0 Excellent
Pros: The reception staff were exemplary! The housekeeping was great. The rooms were immaculate. The grounds were lovely! The attention to detail and sympathetic planting made it beautiful. The seating area outside with cushioned furniture was lovely. Well done! Staff in general were fantastic
Cons: What could have been better was the food. The breakfast was fine, though I expected pastries as part of a continental breakfast... however everything else including the cooked breakfast was great... Dinner was a different experience. After speaking directly to the chef about problems two nights in s row, I’m reluctant to detail the issues, but the fact we had to, may emphasise the degree of dissatisfaction! Sadly would not recommend the evening dining.
10,0 Excellent
Pros: Amazing venue. Amazing food. Lovely service. Great kids menu
Cons: The bed could have been better. But overall a nice room.
9,0 Excellent
Pros: The staff were so friendly we felt very welcome, and the hotel was lovely and warm
Cons: The breakfast was excellent, apart from one morning when the toast was brought to our table the minute we sat down. We hadn't even had our cereal/fruit so by the time we were ready for the toast it was cold. We were disappointed that the chamber maid wanted to give us clean towels after only 1 day, when the hotel encourages guests to re-use their towels and the message in the bathroom says they would only be replaced if they are in the bath.
10,0 Excellent
Pros: Beautiful setting. Quiet and relaxing. Good food-evening meal was excellent-staff were lovely
Cons: No faults
10,0 Excellent
Pros: Way above the quality line, the food was incredible for the price. Way beyond good value
10,0 Excellent
Pros: Lovely castle and good place to stay with small kids as you can walk around the grounds.
9,6 Excellent
Pros: Loads of character and great gardens
10,0 Excellent
Pros: The castle was amazing, and the staff really made the atmosphere alive. The meals were first class.
10,0 Excellent
Pros: Everything was perfect ,staff,room
Cons: Nothing
2
R2 018+
Overview
Reviews
With a stay at Darwin's Townhouse in Shrewsbury, you'll be within a 10-minute walk of St. Mary's Church and Shrewsbury Abbey. Featured amenities include luggage storage and laundry facilities.
8,0 Excellent
Pros: Great welcome for us and our dog. We upgraded but the room was a bit small and all surfaces seemed to be covered with literature. My only complaint was no gluten free bread for breakfast when they had so much warning including when we arrived. But the staff in the sister restaurant The Loopy Shrew were lovely and welcoming to us including our dog.
10,0 Excellent
Pros: Well organised and super friendly. Wouldn't want to stay anywhere else in Shrewsbury. Breakfast superb!
Cons: Couldn't find fault anywhere.
9,0 Excellent
Pros: The decor and furnishings. Spacious room (king superior). Quality fit out to give modern functionality whilst maintaining original charm. The friendly and efficient staff. The breakfast :)
Cons: Nothing.
9,6 Excellent
Pros: The staff were very friendly, welcoming and helpful.
9,2 Excellent
Pros: Everything else staff were very attentive, lovely and welcoming nothing was too much and were very quick to resolve a blind issue I had on the first night. Breakfast was excellent and would definitely recommend and will be looking to stay again
Cons: There wasn't many power sockets would have preferred one near the dressing table as hairdryer didn't reach
8,8 Excellent
Pros: The decor. Very thoughtfully put together around a Darwin theme. Was warm and welcoming.
10,0 Excellent
Pros: Amazing place, lovely decor, amazing comfy rooms, breakfast choice was excellent, staff very very nice and friendly. Love the honesty bar....a rare sight nowadays unfortunatley.
Cons: Nothing
10,0 Excellent
Pros: The staff were fabulous, nothing was too much trouble, the decor is gorgeous and the honesty bar was a lovely touch.
10,0 Excellent
Pros: The location was great - right by the city centre. The staff were really friendly and helpful. The room was lovely and clean. All around were lots of touches connected to Darwin which made it really attractive. The breakfast was gorgeous and the staff were happy to adapt the menu to accommodate special diets. What a gem this place turned out to be.
10,0 Excellent
Pros: I have mobility problems and brought my scooter, so we were given room 15 in the garden block. It's at the top of the ramp and I could park it outside at our little seating area beside the door to our room. The room was perfect for me, with a walk in shower, excellent modern bathroom and really comfortable bed. The hotel itself has stunning decor yet is very comfortable and welcoming. The location is great, central but down a quiet lane close to the river and some lovely shops. Nothing is too much trouble for the staff, the breakfast was fantastic and we will definitely be back!
Cons: I cannot think of a single thing to criticise as it is one of the best places we have ever stayed.
10,0 Excellent
Pros: The room was beautifully decorated and very comfortable. The staff were friendly and helpful and went above and beyond with their hospitality. The location was fab and the breakfast and conservatory (the whole building itself really) were heavenly. A perfect place for a short romantic getaway. Looking forward to staying again!
5,7 Okay
Pros: Very central setting. Welcoming owners.
Cons: Parking is an issue in the mornings
4,0 Okay
Pros: The bathroom tiles and the wifi
Cons: I found the brekfast staff unpleasant. It seemed as if he didn't want to be there - he keep banging the plates and cups about - in fact another breakfaster commented upon this. He was quite grumpy. Maybe he should look for a new job. The cleaning lady and the young girl were much nicer.
5,3 Okay
Pros: Good location, close to shops, restaurants and attractions but on a quiet(ish) road; easy to come and go when we wanted and a car park nearby.
Cons: Service a bit uninspired; certainly not the friendliest hotel we have stayed in. Decor a bit tired and old fashioned.
5,7 Okay
Pros: I only stayed one night, but my overall impression was of an efficiently run hotel.
Cons: There was nothing I disliked.
7,0 Good
Pros: Queit cozy place but within few minutes of town square. Family-run informality, excellent breakfast.
Cons: The breakfast window of 8-9 on a Sunday was too early, too short. The room cleaners also worked only till 11 on Sunday which was surprising.
6,0 Good
Pros: Comfortable bed. Lots of clean white towels. Interesting old building. Handy for river.
Cons: Noisy (near building site and pubs). Instant coffee with breakfast. Lots of stairs to climb with suitcase. Overpowering "air fresheners". No thermostat on radiator. Owner not particularly friendly.
6,8 Good
Pros: The room was very comfortable. The breakfast was excellent.
Cons:
7,6 Good
Pros: Friendly greeting on arrival, comfortable room and a great breakfast.Would stay again.
Cons:
5,6 Okay
Pros: situation, very convenient
Cons: could do with a few finishing touches
6,0 Good
Pros: Clean and tidy, staff helpful and friendly
Cons: No Parking, tv reception was poor.
3
R1 573+
Overview
Reviews
A stay at Anton Guest House Bed and Breakfast places you in the heart of Shrewsbury, within a 15-minute walk of Shrewsbury Abbey and Lord Hill's Column. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
8,8 Excellent
Pros: Everything you could want was in the room with a lot of thought going into what to include. There was also cake on offer and bottles of water if required which was very nice.
Cons: The cobwebs in the bedroom could have been removed in advance since they weren't new ones, although the spiders were removed straight away when I requested it. Also, there was a coffee sachet on the floor behind the coffee table when we arrived. Bed also wasn't the comfiest and it squeeked but did the job.
9,0 Excellent
Pros: Louise our host was wonderful. Her welcome was warm and generous......she offered us cake! Our room was spotless and comfortable. I really appreciated the way Louise introduced guests to each other at breakfast. This created a very friendly atmosphere. Her breakfasts were fabulous.....everything you could want.
Cons: Nothing really.
9,6 Excellent
Pros: Everything
Cons: Great welcome, fabulous food and lovely touches and extras!
10,0 Excellent
Pros: Welcoming staff. Very comfortable and cosy. Clean and well maintained. Excellent location with free parking. Best breakfast ever. Great choice using fresh local produce.
Cons: Not applicable
8,8 Excellent
Pros: Sweet house. Lovely furnishings. BF exceeded expectations- great choices and extras.
Cons: Stairs after a long touristy day spent walking. (Personally I need to get fit!)
10,0 Excellent
Pros: Very comfortable stay. Very friendly and efficient staff.
10,0 Excellent
Pros: Excellent facilities,beautiful breakfast and charming host. One of the best B and B I have ever stayed in. .Highly recommended!
10,0 Excellent
Pros: Louise and her sister were lovely and very accommodating. The room is lovely with a comfy bed and very clean facilities .Good selection of tea s .There was homemade cake to help yourself and bottles of water .The full English breakfast was hot and lovely. A close walk into town. We loved our stay.
Cons: I'm a very light sleeper, I found the traffic quite busy through out the night .That's just me my partner slept well .
9,2 Excellent
Pros: The guest house is homely & cosy, our booked room was clean, comfortable and quiet with extra touches provided such as toiletries, biscuits & a variety of different teas/coffees, bottles of water and homemade cake. The breakfasts were ample and freshly cooked with plenty of choices. The host was very welcoming & friendly and provided a town map, pointing out places of interest to visit. A relaxing break.
Cons: There was nothing to dislike.
4
R1 336+
Overview
Reviews
Located in Shrewsbury, The Corbet Arms is within a 5-minute drive of Haughmond Hill and Battlefield Falconry Centre. Free self parking is available onsite.
8,0 Excellent
Pros: Very spacious family room Huge comfortable bed with quality bedding and big fluffy towels.
Cons: Sleep disturbed by boiler in adjacent room humming all night . Shame because the bed was huge and very comfortable.Realised too late to raise with the staff until following morning by which time it was too late as only staying one night.
9,2 Excellent
Pros: Comfortable room, excellent food, friendly staff. Lovely view of the Severn from the room and the garden.
Cons: No direct access to the walking path by the river.
10,0 Excellent
Pros: The setting was picturesque, staff couldn’t do enough, room was pristine!! Was very surprised to get a lovely four poster bed as well!!
Cons: There was nothing I didn’t like!
8,0 Excellent
Pros: The one breakfast we had was good. The views from the rear of the hotel are excellent.
Cons: On the Friday evening when there were many diners, there was a lack of space for those merely wanting a drink from the bar.
9,2 Excellent
Pros: Nice family room
Cons: This time had issue with the hotel WiFi which was a little frustrating otherwise a convenient and nice clean place to stay near Shrewsbury
10,0 Excellent
Pros: Lovely welcome, room was very clean and a very good size. Enjoyed my evening meal in the bar
Cons: All ok
9,0 Excellent
Pros: Very well appointed bedroom, good quality fittings throughout. Comfortable bed. Good shower, very clean bathroom, good towels. Friendly, welcoming staff. Very good breakfast with flexible pricing options, all cooked to order.
Cons: Bedroom walls do not offer good sound proofing, sounds of tv from neighbours room can be intrusive.
9,2 Excellent
Pros: Newly renovated so spotless, fabulous king size bed and power shower
10,0 Excellent
Pros: Reception (Ben) very welcoming and listened for our need for my friend has trouble using stairs. Very friendly and helpful. The room was spacious and beds very comfortable
Cons: That we only stayed overnight as we were only passing through to get to London when we got off the ferry at Hollyhead - would have liked to stay there longer.
7,1 Good
Pros: Country pub with nice big car park - we got the last space. Nice cooked breakfast but no fruit only juice or cereal.
Cons: Had to climb four flights of steep stairs with no lift.
5
R1 261+
Overview
Reviews
Located in Shrewsbury, The Old Rectory is a 2-minute drive from Wem Town Hall and 8 minutes from Hawkstone Park Hotel Golf Course. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
8,0 Excellent
Pros: We couldn’t stay for breakfast because of a tight schedule the next day and the receptionist offered to have bacon butties wrapped in foil for our breakfast for our homeward journey. A lovely touch
Cons: Not Applicable. All nice
9,0 Excellent
Pros: Breakfast had a good selection. The cooked breakfast was served promptly and was delicious. Tea hot with additional hot water on request. Toast perfect.
Cons: Unfortunately I could not use the shower as it was over the bath.
10,0 Excellent
Pros: The breakfast was excellent value. The Hotel was period charm and I look forward to an opportunity to revisit and explore the surroundings.
8,0 Excellent
Pros: Breakfast was good. The receptionist, Natalie, was excellent. She had many different roles within the hotel, all of which she carried out with efficiency and friendliness. A very valuable member of staff.
Cons: I thought the interior and exterior paintwork looked a bit distressed but this didn't affect the quality of our stay.
9,0 Excellent
Pros: Room was super staff were friendly dinner was excellent breakfast also fabulous will go back again
Cons: No lift
9,6 Excellent
Pros: Really nice period hotel with furnishings to match,staff where fantastic and very helpful ,also a great breakfast.
Cons: Eavening menu abit restricted needs to be more choice,as we where staying for three nights found we had to eat out two out of the three nights,would have liked to dine every night at hotel,also a better choice of lager beer instead of just one.night we did dine in food was great.
6,7 Good
Pros: The location was great for us. Breakfast was lovely and overall good value.
Cons: The room was pretty small for 2people and the evening meal in the restaurant was very poor,wouldnt recommend it if staying.
9,2 Excellent
Pros: We stayed here three times while dealing with clearing my dad's house. This is a lovely country hotel. The staff are amazingly friendly. The restaurant provided good food and breakfast was good too. The position was convenient for us and it was easy to find and park. The rooms vary in size but all are grand in appearance. Would definitely stay here again.
Cons: Nothing.
8,0 Excellent
Pros: Nice location but shame about Wem though it like it has been forgotten about except for a great Indian near by ( Junoon ) it was first class The hotel felt a bit like going back in time which was nice in a way fantastic helpful staff and very clean through out hotel was great value for money
Cons: Only Wem really the hotel generally was nice but bed was a little soft for our personal choice
10,0 Excellent
Pros: This is a lovely old Georgian Hotel, with high ceilings and other features. The rooms are spacious and spotless, with all facilities. I ate in the restaurant in the evening, and the food was delicious, as was the breakfast. I enjoyed my stay very much.
Cons: The car park is very dark at night time, could do with some extra lighting.
6
R1 944+
Overview
Reviews
With a stay at Darwins Kitchen in Shrewsbury, you'll be a 1-minute walk from St. Mary's Church and 5 minutes by foot from Shrewsbury Castle.
9,2 Excellent
Pros: The room was great although the floor sloped as it’s such an old building, lovely tea and coffee with proper milk and brownies!
Cons: Breakfast but it was continental only included
8,0 Excellent
Pros: Very comfortable. Jem was very pleasant and helpful.
Cons: Sort out the shower hot water supply
10,0 Excellent
Pros: Everything
Cons: Nothing
5,4 Okay
Cons: Breakfast took so long I had to cancel as taxi had arrived. No loo roll in room, some of the UHT milk had gone off, room was VERY cold, staff did not replace the empty shampoo or brownies for my 2nd night stay (all other hotels do this).
7,0 Good
Pros: Friendly staff, central position, good food, large rooms, comfortable bed. Great place to stay but.....
Cons: We were not informed that central heating in the bedroom was not working. Whilst 2 small electric heaters were supplied in the bedroom ( already there on our arrival )this meant the bathroom was always cold. Poor WiFi connection in the room and TV connection very poor and intermitent. Neither of the 2 tv remote controls worked. None of these things spoilt our stay however an acknowledgement or warning of these issues would have lessened our irritation.
10,0 Excellent
Pros: Very attractive room; very comfortable; excellent breakfast.
9,6 Excellent
Pros: Nice lively bar downstairs which serves excellent food (awesome roast dinners) and a good choice of drinks. Breakfast was pretty special as well. English breakfast is cooked to order rather than buffet style. The rooms are distinctive and full of character. The beds are comfy and the shower was really nice. All for a decent price.
Cons: The wi-fi wasn't the best (good enough for SD but not HD streaming) and the TV absolutely had a mind of its own. Although it didn't affect me personally, the stairs to my room were difficult to negotiate, the bathroom has an awkward layout and is next to a busy road without double glazing (presumably a listed building). Therefore it might be worth calling ahead if you are an especially light sleeper or someone with mobility problems. Also not the most convenient location if you drive as the nearest parking is a 5-10 minute walk away and is oversubscribed. Place is still worth it if you can get a space though!
9,0 Excellent
Pros: The coffee machine and home made biscuits were delicious. Nice touch to have a fridge with water in .
9,6 Excellent
Pros: Great location, in the town centre, lots of shops, bars and restaurants. Darwin’s Kitchen is a very popular and quirky little place. Bedrooms were interesting, bedding clean and crisp, mattress very comfortable. The staff were great, helpful, smiley ... and just very nice. Breakfast was excellent, as was the food in the evening. The whole place had a buzz, comfortable seating in the lounge, great choice of drinks.
Cons: Nothing that we didn’t ‘like’ but a car park would of helped. There is a pull-in outside the venue to drop your bags ...if you can find your way around the one way system that operates in the town centre. The NCP is 5 mins walk away. Well worth a visit, so don’t be put off by lack of car park.
7
R1 558+
Overview
Reviews
Located in Shrewsbury, Albright Hussey Manor is within a 5-minute drive of The Adventure Rope Course and Battlefield Falconry Centre. Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
10,0 Excellent
Pros: Setting is magnificent. Good food.
Cons: No view from room.
6,7 Good
Cons: Food was very expensive
8,8 Excellent
Pros: Staff were excellent, friendly, helpful and very professional.
Cons: Rooms a little dated but clean and comfortable.
10,0 Excellent
Pros: The manor is a very special place where we felt well attended.
9,6 Excellent
Pros: A great value night’s accommodation in a well appointed room. Comfy bed and good powerful hot shower. Excellent dinner in the cosy welcoming restaurant.
6,3 Good
Pros: Nice place with plenty of potential but would benefit from some upgrading. Staff were pleasant and the room was clean and comfortable although a little haphazard in design.
Cons: Restaurant was basic and it was interesting as we chose the Chateaubriand we were placed at a small table with our wine a short walk away to another table. Breakfast was, at the best, adequate.
10,0 Excellent
Pros: Really good breakfast and happy and friendly staff.
Cons: Nothing.really
10,0 Excellent
Pros: Excellent value for money, rooms good size with everything you need. Bar and restaurant very good. Reception always helpful. Convenient access to all routes to Shrewsbury and surrounding villages.
Cons: Nothing
10,0 Excellent
Pros: Everything sweetest hotel ever
7,5 Good
Pros: Location. Good staff. Didn’t have dinner so couldn’t comment. Breakfast good.
Cons: Decor needs bit of touch up. Room bit late . Not available at 3 pm.
8
R1 662+
Overview
Reviews
Situated in Shrewsbury, this hotel is within a 10-minute walk of St. Mary's Church, Shrewsbury Abbey, and Shrewsbury Museum & Art Gallery. Shrewsbury Castle and Lord Hill's Column are also within 1 mi (2 km). Shrewsbury Station is 10 minutes by foot.
9,0 Excellent
Pros: Our first night was in a room with a firm bed, we asked if we could change room and we were allowed to select a different room with a softer matress.
9,2 Excellent
Pros: Good location. Good breakfast
Cons: Lighting in the room very dim. Would have liked brighter
8,3 Excellent
Pros: Good quality
Cons: Food in the evening
10,0 Excellent
Pros: I loved everything about this place. The hosts were extremely friendly, helpful and considerate; you would go far to get better. The room was a good size, clean, very, very quiet and there was never any problem with noise from other guests so you were never disturbed and could get a good night’s sleep. The bed was very comfortable. The bathroom had been modernised and was a good size. Tea, coffee and chocolate making was available in the rooms (chocolate is not always available). Breakfasts were great and there was a good choice, including a vegetarian option. The hotel provided parking, a definite positive in central Shrewsbury and was very well-situated, being central to a good number of restaurants and eateries in the town. It was within walking distance of major attractions as well as shops. I moved to Abbott’s Mead after a bad experience with another property and NEVER regretted the change. An excellent place to stay.
Cons: There was nothing I didn’t like about Abbots Mead. An excellent hotel at a reasonable price.
10,0 Excellent
Pros: Comfortable bed, excellent breakfast, friendly staff. Great location
Cons: Nothing
10,0 Excellent
Pros: Couldn't find any fault
Cons: As above
10,0 Excellent
Pros: the breakfast was excellent as was the location.
9,6 Excellent
Pros: Cheerful and helpful staff and a great breakfast. The whole place is smart and well maintained. Very nice if quite small room. Great location.
8,3 Excellent
Pros: Good breakfast choice, tasty and cooked food hot. Good service. Friendly and helpful staff. Good quiet location.
9,6 Excellent
Pros: Very central quiet location
Cons: Sat nav could not find it.
9
R1 024+
Overview
Reviews
With a stay at The Old Post Office in Shrewsbury, you'll be a 4-minute walk from St. Mary's Church and 6 minutes by foot from Shrewsbury Museum & Art Gallery.
7,9 Good
Pros: Comfy bed Nice evening meal Felt relaxed
Cons: Seperate bathroom TV kept coming on of own accord Nowhere to hang cloths
10,0 Excellent
Pros: Everything great place to stay
Cons: Nothing could not fault this accomadation
10,0 Excellent
Pros: Breakfast
8,8 Excellent
Pros: Staff were more than accommodating especially the breakfast crew who were exceptional in helpfulness and nothing seemed to be an issue.The breakfast itself was exceedingly good.
Cons: Hard to fault ,apart from looking looking a bit tired in places but more than compensated has an overall package .Parking for some could be an issue has tariffs have changed nearby ,further investigation I,m sure would help
9,6 Excellent
Pros: Very friendly and helpful staff. Excellent fresh breakfast. Good food at reasonable prices in the inn. Excellent beer.
Cons: Need to update information on car park charges.
10,0 Excellent
Pros: Its was old but very nice and in easy walking to town ect. And the breakfast was lovely.
Cons: Not having a carpark. But we found one five minutes away.
9,0 Excellent
Pros: The Old Post Office is very conveniently located just next to the High Street. The pub had good food and a nice atmosphere with a nice full English breakfast in the morning in the dining area. The room was very quiet at night and comfortable.
10,0 Excellent
Pros: Great location, interesting pub. Good breakfast
7,5 Good
Pros: Pub with rooms. A nice room and good breakfast. "Private" bathroom as advertised, just along the hall and itself fine.
Cons: I was surprised when the person on "reception" (i.e. behind the bar) offered to show me my room, rather than just giving me the key. The reason for this was soon clear - the rooms are reached across a courtyard and up a confusing series of narrow staircases, not pretty. Otherwise all fine.
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10
R1 907+
Overview
This lovely hotel is in Shrewsbury. Customers will enjoy a peaceful and calm stay on the premises, as it counts with a total of 6units. This is not a pet-friendly hotel.
11
R1 514+
Overview
Reviews
With a stay at Cromwell's Inn in Shrewsbury, you'll be a 2-minute walk from St. Mary's Church and 6 minutes by foot from Shrewsbury Castle.
8,8 Excellent
Pros: Lovely old quirky room, friendly staff and well cooked breakfast
Cons: Very little space to get round the bed, thin curtains let in street light and daylight
8,0 Excellent
Pros: Everything was good except bed was far too soft. Also, we wee kept awake by the music in the restaurant late at night. Food was really good and tge staff very friendly and helpful.
Cons: See the comment above.
5,0 Okay
Pros: The breakfast was great so was the location
Cons: The room was very very tiny and it was too hot. The window would not open so we were really uncomfortable. Also we stayed two nights and the room was not replenished of clean towels or tea bags and bed not made after our first night.
10,0 Excellent
Pros: Four poster bed
Cons: Breakfast not served until 8 and I had to leave at 7.00. Did not pick up on this at time of booking. Breakfast was included but could not take this up due to departure time. Even so still good value. Thank you
10,0 Excellent
Pros: Simple instructions regarding access to the Venue & Room, Staff very helpful also
Cons: N/A
9,0 Excellent
Pros: Have stayed twice now and love everything about the place staff are so friendly and beautiful rooms
Cons: nothing
10,0 Excellent
Pros: Breakfast cooked to order. Bed was as good as it looks, slept like a log. Lovely old place, staff great communicators, food good, plenty of outdoor seating in the heated beer garden at the back. This was a stopover when journeying by train to West Wales, but we intend to return, stay longer as a base to visit a few places given all the trains. Great service in a lovely old building in a relaxing old town
Cons: Couldn't really fault
10,0 Excellent
Pros: excellant
Cons: nothing
10,0 Excellent
Pros: Lovely welcome. Could not do enough for us. Excellent as always. Highly Recommend.
10,0 Excellent
Pros: Breakfast was superb and we also enjoyed dinner. Every member of staff was extremely helpful, courteous and friendly. Our room was lovely, comfortable and spacious. We certainly look forward to staying here again.
Cons: N/A
12
R2 122+
Overview
Reviews
With a stay at The Wroxeter Hotel in Shrewsbury, you'll be within a 15-minute drive of The International Centre and Wroxeter Roman City. Featured amenities include complimentary wired Internet access and luggage storage. Free self parking is available onsite.
6,3 Good
Cons: Friendly reception staff but the room was very basic for nearly £100 per night. The shower was difficult to use and the room was cold
9,2 Excellent
Pros: The hotel was lovely, a little further away from the than main town than expected but the friendly staff and delicious food, definitely made up for this.
4,2 Okay
Pros: the location
Cons: No shower gel, the cups in the room were dirty still had tea stains in them, no coffee and the room Was a poor standard,
10,0 Excellent
Pros: Staff pleasant, and accomodating
Cons: Room, overpriced, dated, Breakfast poor, Bedding needs replacing No real reception, Wi-Fi ineffective Shower cold One lamp broken
7,1 Good
Pros: Staff frienly and professional. Everything you could ask for.
Cons: Very tired decor and carpets in room.
5,4 Okay
Cons: The room was very basic. There were stains and dust in the room. Very basic for £130.
6,3 Good
Pros: Good food, convenient location
Cons: Mattress too hard, not enough staff and a poor selection of toiletries in the room (similar to a travel lodge)
8,8 Excellent
Pros: We ate in the restaurant and the food was simply amazing. The staff were wonderful throughout our stay. We will definitely be going back.
Cons: The wifi was very hit and miss, but having said that, it didn't spoil our stay at all.
10,0 Excellent
Pros: We were there for our friends wedding. Lovely evening reception with kind and attentive staff. Great fresh vegetarian breakfast served in the morning too. Nothing was too much trouble.
Cons: a small fridge in the room would have been useful but not expected.
13
R1 024+
Overview
Reviews
Located in Shrewsbury, Sydney House Hotel is within a 15-minute walk of Shrewsbury Castle and St. Mary's Church. Featured amenities include wired Internet access (surcharge), luggage storage, and laundry facilities. Free self parking is available onsite.
10,0 Excellent
Pros: Vey nice breakfast . Friendly staff , very clean
7,1 Good
Pros: I've stayed here before and was happy enough to return. The owner is friendly and the hotel is very close to Shrewsbury showground where I was attending an event the next day. Comfortable bed and nice tea/coffee tray. I would book to stay here again but would want assurance that I was going to get the slightly bigger single room as my dogs aren't allowed to sleep on the bed and there was no floor space for them.
Cons: I booked Sydney house as I was travelling with 2 dogs, luckily I ended up travelling on my own as there was no room in this room for 1 dog bed let alone a dog bed and a crate. I have stayed at Sydney House before and the last room I had did have room for the dogs so it was lucky I didn't end up bringing them this time. There appeared to be someone in the room above practicing for Strictly (whilst running a water tap) they were moving around all evening and you could hear running water all the time, I was just about to go down to reception and complain when they stopped.dancing and turned off the water!! There was a dog barking ALL evening at one of the properties behind the hotel and although I realise this isn't Sydney Houses fault, if I was running a hotel I'd be complaining to the dog owner and reporting them to the local council if it was my business. Unfortunately, the window couldn't be shut to keep out some of the noise.
8,0 Excellent
Pros: Nice B&B, great breakfast's well cooked to order. Friendly staff, very attentative youg lad at breakfast, keep up the good work.
Cons: shower cubicle a little grubby around tiles.
7,1 Good
Pros: Excellent friendly staff, good breakfast, comfortable room and bed
Cons: The en-suite in room 2 was well below an acceptable level. The sliding door didn't slide (at least not without a great deal of effort!) It was very small, and the standard of finish was rubbish DIY. The bath surround was chipped and cracked and we were only able to use the WC and wash-hand basin. The shower was of an ancient tap-connected variety. Un-usable to us.
8,3 Excellent
Pros: Very comfortable room although needed updating everything was clean and all the little things had been thought of USB charging points, tea and coffee facilities. TV and hairdryer. Snacks and drinks available 24hrs. Amazing breakfast Great check in and check out times would recommend
Cons: Very limited parking had to park down the street on return from evening event.
9,2 Excellent
Pros: Friendly staffs and really good breakfast
Cons: Too difficult to lock the door, drain of shower was not fast.
9,2 Excellent
Pros: Very convenient location, clean and comfortable, staff friendly and accommodating.
8,3 Excellent
Pros: Very welcoming and helpful
Cons: Nothing great value for moneyFantastic value for money .Lovely hosts
8,0 Excellent
Pros: Clean room,good location 5 mins walk from town centre.Friendly owner greeted us for breakfast.Only stayed one night just quick stopover so ideal.Lovely cooked breakfast and coffee tea available in bedroom.Plenty of room in carpark at rear of hotel.Nice area of town.
Cons: Quite light in bedroom when turned out light to sleep because of outside street light directly outside window.Obviously this can't be helped.Blind in place but still light gets in.
5,0 Okay
Pros: Lovely breakfast x
Cons: Small room and tiny en-suite could do with a revamp.
14
R1 247+
Overview
Reviews
With a stay at Abbey Court House in Shrewsbury, you'll be a 5-minute walk from Lord Hill's Column and 8 minutes by foot from Shrewsbury Abbey. The front desk is staffed during limited hours. Free self parking is available onsite.
10,0 Excellent
Pros: Excellent service... Very friendly staff. Room was spotless on arrival and well kept inbetween stay.. Cant praise enough... Value for money and in a great location...
Cons: Sorry, I cant think of anything.. I was very pleased..
4,6 Okay
Pros: Location good for Shrewsbury centre and still available at short notice
Cons: Lack of Comfort, beds hard and rooms cramped
2,9 Mediocre
Pros: The breakfast was good and there was a bus stop outside to go into Shrewsbury.
Cons: The room was very unhealthily musty and with a very strong rising damp odour. As a result I became very nauseous and lost my voice. The bed was very hard and lumpy so I got little sleep. There was so much furniture stuffed into the room I had to put a chair outside just to get my case in. As a room for two, it would have been impossible. The room gave straight onto the street so there was constant noise and no privacy - unless you kept the blind down all the time. The hosts were not welcoming or very friendly; quite the opposite in fact. The information they requested on arrival was the equivalent of going to a communist country. I had to leave after only one night as the condition of the room had made me quite ill.
10,0 Excellent
Pros: Lovely clean cooked breakfast, friendly hosts, lovely location. Comfy bed. Well presented shower room and toilet. TV and lounge chairs. All things considered a very pleasant stay and definitely one to be repeated. Certainly lived up to expectations.
Cons: This is not a complaint, just an observation As with all mature buildings, you find that not all fixtures and fittings are 100% perfect. Even newly built hotels have faults. In this instance you might find a bit of wear on the carpet or a window that's slightly hard to open. You would have to be very hard faced, to condemn The Abbey Court House for such minor ailments. If you were a perfectionist, you might raise an eyebrow over such things. But to most people like me, it's part of the course. In any case it didn't detract from a very enjoyable stay. In recent years I have stayed regularly in B & Bs and this establishment is on a par with most of them. I would have no hesitation in returning here, hopefully soon !
7,5 Good
Pros: Comfortable bed so good nights sleep
8,3 Excellent
Pros: Breakfast was good
10,0 Excellent
Pros: Very clean.
Cons: Couldn’t get WiFi in my room.
9,0 Excellent
Pros: The full English breakfast is excellent! Plenty of it and mighty tasty. With a large cereal selection and a variety of fresh fruit (apples, mandarins, etc.). And the staff is quite helpful and courteous. And the location is excellent. Close to the center of town, within walking distance, and just far enough away from the center of town so that it is easy to get to.
Cons: Had a first floor room ... sometimes the guests above us would come in late (1 AM) and chat for an hour or so before going to bed. And the parking can be a bit cramped ... but please remember I'll saying this from an American point of view. Quite typical for British B&Bs.
10,0 Excellent
Pros: The staff were very friendly and helpful.
15
R1 351+
Overview
Reviews
With a stay at The Mytton & Mermaid Hotel in Shrewsbury, you'll be within a 15-minute drive of The International Centre and Wroxeter Roman City. Featured amenities include laundry facilities and an elevator. Free self parking is available onsite.
9,2 Excellent
Pros: The bed was very comfy.
Cons: The breakfast wasn't big enough.
10,0 Excellent
Cons: I came to stay at your hotel for a wedding at a nearby hotel. Everything was fine except for the stairs. I really struggled to get to my room so it would not be suitable for another stay. I am 81 years old no quite fit but the stairs are so steep. The staff were excellent and carried my case but I think a few more handrails might be a benefit to older people.c
10,0 Excellent
Pros: lovely choice of food both on the evening menu and the breakfast. Setting of the hotel was on a beautiful river.
Cons: n/a
9,6 Excellent
Pros: Lovely room and view, Restaurant and Bar both very nice.
Cons: Stairs a little steep and some traffic noise.
8,3 Excellent
Pros: Comfortable bed, heating, hot water
Cons: WiFi useless kept disconnecting Bathroom tiles / grout need deep clean
10,0 Excellent
Pros: We were upgraded to a suit
Cons: Water in the hot tap was scolding
7,5 Good
Pros: Quiet location with beautiful views and walks Lovely local sourced breakfast
Cons: Nothing
9,6 Excellent
Pros: The reception staff were so friendly, great welcome
10,0 Excellent
Pros: The Location is superb, The Staff are super helpful The room is outstanding & the food exquisite!
Cons: Nothing
10,0 Excellent
Pros: evening meal excellent . location stunning. staff very friendly and helpful. would recommend.
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16
R1 662+
Overview
Reviews
With a stay at Hawkstone Park Hotel in Shrewsbury, you'll be steps from Hawkstone Park Hotel Golf Course and a 2-minute drive from Hawkstone Park Follies. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
4,8 Okay
Pros: Reception sraff were very helpful and organised a ground floor room as Mum hurt her leg that day.
Cons: The hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated. We arrived late due to busy day do were relying on room service. Wd made it with 5 mins to go.
The brekkie was in the golf clubhouse.
The window would not open as painted shut. The room itself was ok but view was of a building site.
V expensive for lack of facilities.
5,8 Okay
Cons: Room was very hot on a very warm day.
5,8 Okay
Pros: Needs revamp cobwebs everywhere tile missing in sealing , window would not open , net curtains dirty , on check no one showed us around or informed about dinner , and breakfast, bar ect ? The staff seemed to be more bothered in the wedding venue and golfers than the overnight stay and for £200 it’s was not acceptable.
9,2 Excellent
Pros: The hotel has adjacent golf course, allowed pets and claimed it had Electric Vehicle Chargers. We booked dinner, bed and breakfast and the value for money, esp. for the dinner was high. The room was unexpectedly very large. with a very large comfortable bed.
Cons: The EV charger was not working.
8,3 Excellent
Pros: Good sized rooms, very clean
Cons: No air on, luckily staff supplied a fan but very warm rooms without it
5,4 Okay
Pros: The breakfast was fine, the location was next to the golf which was our reason to stay, but we need a quiet room away from the loud groups of other golfers.
Cons: Lounge was to noisy.
10,0 Excellent
Pros: The room was a great size and super clean and well decorated!
Cons: The noise from the venue was really loud
7,5 Good
Pros: Nice environment good food and service
5,4 Okay
Pros: Room was spacious but very small bathroom. Beds comfortable.
Cons: Breakfast was awful!!! People has to wait for hash browns and eggs because they hadn’t made enough. Was told by staff member we should have ordered vegetarian sausages at check in. They made some veggie sausages but took 25 minutes before we got them. Very poor breakfast. Paid £149 for one night inc breakfast poor value for money.
8,8 Excellent
Pros: It was a perfect location for our visiting relatives. The room was very nice.
Cons: Being dog friendly it was not easy to eat in the lounge with the low seating and tables
10,0 Excellent
Pros: It’s a nice place to relax and unwind
Cons: Nothing it was all good
Best Shrewsbury hotels near Shrewsbury Castle
Show all
1
R2 360+
Overview
Reviews
With a stay at Lion and Pheasant Hotel in Shrewsbury, you'll be a 3-minute walk from St. Mary's Church and 7 minutes by foot from Shrewsbury Abbey. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
9,6 Excellent
Pros: Enthusiastic youngsters who were very helpful.
9,2 Excellent
Pros: Modern and clean boutique rooms convenient for Shrewsbury Centre. Nice bar and restaurant. Very good breakfast
Cons: Overall very nice the place but my room was at the corner of the property and near a main road so a little noisy in the morning when trying to sleep.
9,0 Excellent
Pros: The staff were very helpful and accomodating
9,0 Excellent
Pros: Nice comfortable room and well appointed bar.
Cons: Parking a bit tight and hair raising - others must have found the same as there are loads of paint scrapes on the entrance!!
9,0 Excellent
Pros: Breakfast was good with plenty of choice. Cheerful helpful staff.
Cons: Parking in hotel
8,3 Excellent
Pros: Location and ambience in the hotel
8,8 Excellent
Pros: Beautifully styled hotel
Cons: Poor soundproofing. We really needed the earplugs that were provided.
9,6 Excellent
Pros: Very quaint and up to date interior. Restaurant was very high quality and rooms were cozy.
Cons: It’s a very old building and has some small quirks that modernization would help. But, that is being nit picky, since everything worked.
9,6 Excellent
Pros: The rooms are very spacious, lovely decor! Great location.
Cons: I think the breakfast service could be improved, although i appreciate it was very busy it took a long time for us to get served and get our breakfasts’ 3 out of 4 of us had omelettes, one of them were under cooked, in all fairness we did not complain as we knew how long it took to get them so we did not give them chance to rectify it. The dining room was full with some guests being advised there was a wait for seats, in my opinion you should cater for the amount of rooms you have. Good choice of food and drinks though.
2
R2 033+
Overview
Reviews
With a stay at Prince Rupert Hotel, you'll be centrally located in Shrewsbury, just a 2-minute walk from St. Mary's Church and 5 minutes by foot from Shrewsbury Castle. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Shrewsbury? This hotel features 301 square feet (28 square meters) of event facilities. Self parking (subject to charges) is available onsite.
10,0 Excellent
Pros: Excellent breakfast
Cons: nothing
6,3 Good
Pros: Breakfast was perfect. Room was clean.
Cons: Our bedroom must have been situated near to the boiler room or a generator because it was very noisy at times during the day. No outlook from room.
6,0 Good
Pros: The breakfast was good enough and the staff very attentive. There was a valet service for the car which was very good.
Cons: Breakfast was slow, as each breakfast was cooked individually and the decaf coffee was only instant coffee, which was a disappointment. The hotel was listed as having a health suite, which had apparently been got rid of quite some time previously, so that too was disappointing. Our room was quite small and cramped (and looking at the hotel layout on the fire escape plan clearly one of the smallest in the hotel; again a disappointment in a hotel that wasn't overly occupied). The location of the hotel is very central in an attractive part of the town, but being a pedestrianised zone the council came clattering down the road about 6am to empty the bins before all traffic had to leave the area. This made a sleep-in impossible. Again, the location of the room was at fault here, being on the end of the hotel and at the corner of the road where the bins were being emptied.
9,6 Excellent
Pros: Breakfast was wonderful staff excellant location perfect
Cons: Price of the beer next door !!! Prtner didnt like the oneway street as she drove the wrong way .....TWICE !!!!! nd she she left her phone in the car ...great
7,0 Good
Pros: Location was great as was very the breakfast
Cons: Hotel was very noisy. Noisy inside from floor boards creaking and noisy from pubs etc outside. Single room I had was extremely small.
10,0 Excellent
Pros: I was upgraded from my single room to a double so very happy!
10,0 Excellent
Pros: Everything was amazing. It was our anniversary and my husband and I were thrilled and surprised by the complimentary bottle of fizz and chocs left in our room. It was such a thoughtful touch. We stayed in the Prince Rupert suite and it was gorgeous.
Cons: Absolutely nothing to dislike. We loved the hotel.
5,4 Okay
Pros: I like the friendly bar staff..
Cons: Unhelpful front of hotel staff, first room I was shown, was not fit to be used as a hotel room. The second room wasn't much better. However at that point, I was over moving rooms.. The room was the worst hotel room, I have ever stayed in.. The breakfast, was very average and yet again, the staff were not friendly..
9,0 Excellent
Pros: Welcome reception, very friendly and helpful staff. Lovely hotel with clean facilities. Open lounge area and really nice restaurant area. Evening meal was wonderful and breakfast was a treat. Really greta central location with plenty to enjoy in the town with some lovely individual shops and tea/coffee places, other than usual branded outlets. Walk around the river, up and around the town and through the park. The Dingle is a little treasure.
Cons: Nothing. Everything was great.
3
R1 261+
Overview
Reviews
A quiet hotel near Shrewsbury with WiFi, parking and breakfast included Holiday Inn Express® Shrewsbury hotel is a 45-minute drive from Birmingham International Airport and 10 minutes from Shrewsbury's historic centre. The hotel offers 75 spacious guest rooms in a quiet spot on the edge of the Shropshire countryside. There's a bus stop with in, and it's a short ride across the border into beautiful North Wales via the A5 and M54. Corporate guests need only walk next door to a meeting at Shrewsbury Business Park. The hotel has an elegant boardroom and a larger, flexible event space for up to 20 people, while dedicated staff can help with planning and catering. Less than 3 miles from the hotel, Shrewsbury town centre is a romantic cluster of historical buildings, from timber-framed Tudor houses to Shrewsbury Castle and Shrewsbury Abbey, both built in the 11th century. The hotel is handy for visitors to Shrewsbury Flower Show, Shrewsbury Folk Festival and Darwin Festival. At this hotel you can enjoy: - Free WiFi - Free on-site parking - An included Express Start Breakfast buffet British favourites like sausages and beans are served at the inclusive buffet breakfast in the hotel's Great Room. After a long day of meetings and sightseeing in the countryside, come back to a range of tasty dinner options, including classic fish and chips.
8,3 Excellent
Pros: The overall cost for bed and breakfast was excellent. Beds huge and comfortable, choice of pillows, nice shower and tea/coffee facilities in room.
Cons: As the hotel was on an industrial estate thought would be quiet, however the bedrooms are facing the main road, which was excessively noisy even early hours of the morning.
7,0 Good
Pros: Good value, good parking, easy to find. Good breakfast, comfortable room, very pleasant and helpful staff.
Cons: Evening food choice rather limited, dining room a bit basic.
9,0 Excellent
Pros: The bed was comfy, the lighting in the rooms was good, very clean and a lovely power shower. Also a very spacious room to spread out. I liked that there was pretty much all you needed ie hair drier, iron, toiletries etc
Cons: A bit more choice with cooked breakfast items would have been nice ie mushrooms, fried tomatoes, poached or fried eggs, hash browns etc. Being veggie I didnt have a lot of choice of cooked bits although plenty of choice of cereal and spreads for toast. The dressing table mirror was too high when sitting. My key card needed resetting several times as it wouldnt let me in.
9,0 Excellent
Pros: Pillows and bed comfy
Cons: Not enough teabags
10,0 Excellent
Pros: But otherwise we were super happy with everything, really liked the the staff very friendly and helpful. In particular Gareth(not sure of last name) ressured me not to worry about breastfeeding in communal areas as i was trying to do this discretly to begin with and it was proving to challenging for me whilst balancing our baby in hand. Would happily stay again thank you for having us! Rosie, Leilo & Ben Chell-Faulkner
Cons: Would have liked more options with hot breakfast as were vegetarian like mushrooms or hash browns. But thats just a personal preference :)
10,0 Excellent
Pros: breakfast good plenty of chioce
Cons: nothing
10,0 Excellent
Pros: Breakfast was better than expected. The staff were very friendly and helped whenever asked. Overall a really wonderful stay and would use again when we are in the area.
Cons: The beds could have been better but a minor problem.
8,8 Excellent
Pros: It was a good size room with a comfortable bed and the option of different pillows. Breakfast was good and constantly refreshed as there was a lot of people.
Cons: Nothing
10,0 Excellent
Pros: Comfortable room, good breakfast
Cons: nothing
9,2 Excellent
Pros: Comfy bed and room temperature just right
Cons: Can not think of anything that we didn’t like
8,8 Excellent
Pros: Spacious room, great shower, very helpful friendly staff, free parking, comfortable bed and a good breakfast included
6,0 Good
Pros: bed,breakfast,warmth of room.
Cons: evening meal .
7,3 Good
Pros: Manager and reception staff excellent. Bed as very comfortable and bedroom well fitted and very clean.The bathroom was reasonably spacious with good fitments and spacious shower with seat... a good touch.
5,2 Okay
Pros: Comfortable clean room of acceptable standard. good value for money
Cons: Food facilities very poor.Unclean tables, chipped glass jug, tumbler for wine, food of very poor quality and presentation even for budget hotel. It definately let the rest of the hotels standard down. £30 for two drinks two starters two mains one pudding that were definately not worth the money.
7,0 Good
Pros: The bed was very comfortable - best night sleep for ages!
Cons: Heater was broken and though pointed out, the portable heater didn't appear
8,0 Excellent
Pros: Excellent value for money. Spotless and very welcoming. Spacious rooms with every need catered for. Lovely breakfast - you can eat as healthily or unhealthily as you want!
4,4 Okay
Pros: Nothing - staff were slack, and our room was not made up one day. Would not stay there again.
Cons: Hard to find - need clear signs on corners near the Hotel, and a big sign on the building as you approach.
7,2 Good
Pros: Location good for us
Cons:
7,2 Good
Pros: the bed and the breakfast
Cons:
7,2 Good
Pros: The very friendly. helpful staff. The large and clean rooms and large shower.
Cons: There was hardly any hot water for teh shower, the information in teh room said it was possible to have food on an evening at teh hotel, we were told that it wasnt possible. Also, you charge £5.45 for a glass of wine - thats totally over priced!
7,6 Good
Pros: Very efficient, clean and friendly
Cons:
4
R1 380+
Overview
Reviews
With a stay at The Lion Hotel Shrewsbury, you'll be centrally located in Shrewsbury, just a 4-minute walk from St. Mary's Church and 6 minutes by foot from Shrewsbury Abbey. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
7,5 Good
Pros: Great location, loads of character, wonderful breakfast.
Cons: Staying on the third floor with a broken lift and heavy bags was a pain. Shower water pressure basically a joke. Key card kept failing. Bed hardly of a high standard.
6,3 Good
Pros: Carpets dirty in room shower did not work
6,8 Good
Pros: Staff were nice and rooms were a good size
Cons: But their decor was dated and our room was at the front of the hotel which was on a busy main road
6,0 Good
Pros: Staff were good. Breakfast was excellent.
Cons: Showers were rubbish. Either scolding hot or freezing cold. Took ten mins to get an adequate setting on the mixer tap then the pressure was rubbish. Couldn't turn the tap off on the first night. Crack in the toilet bowl.
10,0 Excellent
Pros: Lovely historical property with friendly and efficient staff. Comfortable single bedroom.
Cons: Very tight parking bays (but not too serious).
9,5 Excellent
Pros: The hotel staff were very professional and friendly. The food was excellent and the location was fantastic.
Cons: the fact that the lift wasn't working.
7,9 Good
Pros: Ball room great
Cons: Tv reception poor Background music at breakfast truly dreadful I did complain staff responded it was what they got . Better to have non vocals rather than wailing women
10,0 Excellent
Pros: The history of the property and the village.
Cons: N/A
4,6 Okay
Pros: Location
Cons: Tired rooms, late night disturbances, lack of customer service, no response from management to complaints. Payed for refurbished executive room. Was put in a tired family room. Spoke to two members of staff about this. Did not get to stay in a refurbished room as advertised. No apology from staff members. No bathrobes in room as advertised. Room was cold was when arrived. Guest in room next to us was swearing very loudly, shouting about money that had gone missing. Complained about noise in morning. Told by staff member that the man had been arrested but that it wasn’t the hotels fault. I appreciate that it wasn’t the hotels fault however we still did not get to sleep till after midnight because of this disturbance and received no apology. Just a lot of excuses as to why we had not received what we had paid for. Poor customer service all round. Was expecting to be contacted by manager to discuss further. As yet have not received any contact.
5,8 Okay
Pros: Location is brilliant and the best bit as well as being less expensive than others. Nice big bathroom.
Cons: Hotel needs an update/refurb. Public areas are shabby and the corridoors/stairs were not clean. A fire alarm went off at midnight... false alarm but no apology from hotel.
10,0 Excellent
Pros: The location, the friendliness of the staff, the breakfast and the general feeling of the place
Cons: nothing