Savannah hotels in Yamacraw Village

Cons: The staff could have been more attentive and compassionate to guests. When I checked in I immediately requested a late checkout and was informed of a 1PM checkout on the next day. When I entered my room I noticed the room was not thoroughly cleaned. When I picked up the phone to report the incident to guest services, I noticed a weird brown stain on the number keypad. I requested a new phone but was denied as they were sold out. I then requested a new phone and was told that housekeeping was off duty and that they'd try to locate a new phone. I never received a response or followup. On the next day, I received a rude phone call requesting when I planned to leave for checkout at 12:20PM. I informed the representative that I had a late checkout previously arranged the prior night. She replied that she had not received the message and apologized for "bothering" me. I was disappointed in the quality of care and cleanliness offered during my stay.

Cons: They list limited free parking. What it should say is no free parking. There is a handful of paces shared by multiple buildings...the hotel has three lots that you have to pay $12 a day to valet your car. It's ridiculous. If I'm paying to stay at your hotel I shouldn't have to pay extra or worry about parking.

Cons: nothing

Cons: I did not like that the hotel charged for parking.

Cons: The room had large dark stains on carpet. And the sofa was old and sat terribly. You could feel the springs. Room needs updating. Bathroom was wonderful. The shower was outstanding.

Cons: The directv didn’t work in bedroom. Could turn the tv on but nothing else. After my trip was completed, I checked my credit card statement and noticed a $84 fee from Embassy. We stayed Thursday - Sunday. The charge came on the Monday after. I called and asked about the charge. I was informed this was for self parking. I was picked up and dropped off by a friend who lives in Savannah. The employee on the phone said “oh, when you checked in the hotel clerk marked you down for parking”. So be wary everybody, they don’t even need proof of you parking and will charge you!

Cons: I only wish that house keeping knocked louder (i thought she was down the hall until she opened our door) and that the pillows hadnt been down (allergies) and i never thought to ask if they had others

Cons: Cleanliness has gone down a little but I imagine it has something to do with them having to furlough so much staff due to Cov

Cons: Check-in was an hour and a half late. Valet parking was forced unless you wanted to find a parking spot somewhere on the street and carry your luggage over. Someone from the valet team also stole expensive items from our vehicle and was eating some food we had in the center console. Very unprofessional and disappointing.

Cons: the room was great, except for the air conditioner... the knobs were missing and wouldn't allow us to change the temp without using a leatherman

Cons: The only choice for parking at the hotel is valet which is $18 dollars per night.

Cons: Surprise! $30 per day for valet parking, no options. This was not on the website. Small room with no chair except desk chair.

Cons: We had a terrible experience. The hotel is at the edge of a rough neighborhood. Valet parking is on the street where there is a LOT of rough looking foot traffic. Our toilet didn't work. The room smelled like a sweaty locker room. The furniture was old and battered. We stayed at Holiday Inn Express in Savannah last year for less money and it was 100% better.

Cons: restaurant ok not great

Cons: Ice machines all broken Light brought in by no curtains Staff was unfriendly

Cons: Noise from hallways and adjoining rooms.

Cons: Staff were loud in the hallways while we were trying to sleep in. No free breakfast offered.

Cons: No fringe in the room, room cleaning at 5pm. First room given had no closet and I had to argue with them to move us. Overall rooms are clean and pleasant but the little things are strangely off.

Cons: Fitness center is the size of a walk in closet. Out dated treadmill and bike. Would have one valet at times. Should have just stayed a couple miles out from historic district in an effort to save money. 700 dollars for 3 nights on a summer weekend.

Cons: Room was exceptionally small. View was of busy gas station. Front desk couldn't provide a walking map when we arrived so we could determine restaurants within walking distance nor could she take time to assist. All ice machines on all floors were not working; must go to kitchen for ice. Housekeeping skipped our room the only one day we stayed over and, when we called front desk, instead of an initial apology, we were asked if we left the DND sign on door... we had not.