Mediocre
3,0
Pros:
The wifi stayed connected
Cons:
Most everything. The check in was at 3 , i arrived at 4pm and did not get into my room until well after 5pm. The price was too much for what i got. Bathrooms outdated. I paid for an upgrade and didn’t receive one. Awful experience.
Okay
5,0
Pros:
Breakfast buffet, staff was great. For 249 for one night, price was too much for room itself.
Cons:
Pool was over chlorinated, faded our bathing suits, my was ruined, burned our eyes, and skin. Water was cold, it was supposed to b a heated pool. The hot tub was way over crowded, its only big enough for maybe 6 people at a time. As far as our room, we didnt have enough towels for each of us to take a shower. There were 4 of us. But the people were nice, and I will say, the hot breakfast was great! The staff at the breakfast bar were super nice, especially our server. I feel like its over priced, quality of a days inn with a pool, a cold pool. Staff was great though.
Good
6,0
Pros:
The staff was friendly
Cons:
I had to wait 1 1/2 after check in for my room and even then it wasn’t ready the front desk had to call housekeeping. I understand due to COVID they couldn’t clean the rooms but I had to keep calling for fresh towels every day and tissue
Excellent
10,0
Pros:
Clean room....
Cons:
The location is difficult to get in and out of.
Excellent
8,0
Pros:
Comfortable and clean Friendly staff
Cons:
Booking.com said Bfast was included. Wrong and misleading. Bfast way overpriced
Good
6,0
Cons:
I am a Hilton Honors member and I requested late check out. It was granted for 12 noon by the front desk clerk or manager, but at 11 30 am, my family and I started to be harassed by the front desk and housekeeping staff about checking out!! I was thoroughly confused!! Why say I could have late check out and then do all of that? They started calling the room, knocking on the door a few times and harassed my daughter as she was leaving the pool! This all happened between 11 30 am up until the minute we left at noon!!! The same front desk clerk who said I could check out at noon, walked up to my daughter and said, "Check out is at 11." She said, "We were told we could check out late." He proceeded to say, "Yes I said 12, it's almost 12 now," while looking at his watch!! This was very unprofessional and pissed me off!! Staff should have just communicated the fact that they could not accommodate a late check out. I did not appreciate it and that ruined my entire stay!
Mediocre
3,0
Pros:
I like the location it’s close to the restaurants and grocery stores
Cons:
The hairdryer was not working and already asked the service from the first night and the following night cane and stilll didn’t bring the hairdryer. It was cold in the hotel and couldn’t figure out how to put the heat on on our first night so I called the service desk and nobody came and so I have to figure out myself. The pool was very dirty we came so early knowing that staff would clean it before they open the pool - but there was left over wings on the ground next to the and people’s stuff such as towels and face mask are left in the tables.
Okay
4,0
Cons:
Run down. Heat didn’t work in first room
Excellent
8,0
Pros:
Recent stay at this hotel. Good, clean room, good breakfast. truly a good value for the money
Cons:
Some airport noise, which was to be expected.
Excellent
10,0
Pros:
Friendly staff, clean and spacious rooms, quick check-in and check-out.
Good
7,6
Pros:
Staff was friendly
Cons:
The bed was ridiculously hard. The air conditioner rattled all night .