Good to know
| Distance to city centre | 1,0 km |
|---|---|
| Location rating | 9,0 |
| Nearest airport | Santa Cruz de Tenerife Tenerife-Norte |
| Distance to airport | 8,7 km |
Rooms
Superior rooms
R3 235+
Deluxe rooms
R2 875+
Double rooms
R1 066+
Reviews
Pros
| "Beautiful hotel, beautiful garden!." | (in 156 reviews) |
|---|---|
| "Fantastic breakfast, nice hotel and facilities." | (in 44 reviews) |
| "Very attentive and friendly staff." | (in 146 reviews) |
Cons
| "Poor service, dirty bathroom" | (in 10 reviews) |
|---|---|
| "so for 5 star hotel it’s poor ." | (in 5 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| al a carte | in 4 reviews |
|---|---|
| beautiful hotel | in 228 reviews |
| coffee machine | in 31 reviews |
| excellent facilities | in 60 reviews |
| garden view | in 34 reviews |
| good location | in 17 reviews |
| great breakfast | in 181 reviews |
| great park | in 7 reviews |
| included in the price | in 4 reviews |
| poor service | in 44 reviews |
| recommend for couples | in 8 reviews |
| santa cruz | in 15 reviews |
| staff were very helpful | in 199 reviews |
| star hotel | in 22 reviews |
| swimming pool | in 171 reviews |
| twin beds | in 31 reviews |
| use the spa | in 46 reviews |
| walk into town | in 36 reviews |
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ExcellentMar 202010,0
Great pool, room size, open air gym
Restaurant could do with a bit less complex approach to food and concentrate on taste not complexity.
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ExcellentMar 20209,0
We had a garden view room. Very nice. Fantastic selection at buffet breakfast.
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GoodMar 20208,0
Most of the staff were excellent and very helpful. There were of course one or two that were not pleasant to deal with. Juan at Reception was exceptional. The Hydro Spa was just great. The food was also very good.
We did have a bit of issue when checking in and getting a room that was not what we requested. They did however make it right, but we had been travelling for over 26 hours and this was a little bump that due to our tiredness was a huge inconvenience. We did have a couple people at reception and in the bar area that did not seem to want to help us. Left the bar 3 times due to no service. Other servers were really great though. Also Cleaning staff were hit and miss. Seemed every time they cleaned, something wasn't replaced. Had to call for a few things.
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ExcellentMar 202010,0
Love the Hotel... great location. Staff were excellent. We were here for Carnival and it was the perfect base.
Nothing...
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ExcellentMar 20209,0
Great staff and hotel
About
Overview
With a stay at Iberostar Heritage Grand Mencey in Santa Cruz de Tenerife, you'll be just steps from Garcia Sanabria Park and 14 minutes by foot from Plaza de Espana. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events.
Hotels.com
Features
9,0 Excellent
based on 3 716 reviews
Breakfast
Pool
Room
WiFi
Things to know
- Friendly atmosphere
- Nice building
- Professional service
- Pleasant hotel grounds
Check in |
14:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
FAQs when booking at Iberostar Heritage Grand Mencey
Where is Iberostar Heritage Grand Mencey located?
Iberostar Heritage Grand Mencey is located at Calle Doctor Jose Naveiras, 38, 1 km from the centre of Santa Cruz de Tenerife. Garcia Sanabria Park is the closest landmark to Iberostar Heritage Grand Mencey.
When is check-in time and check-out time at Iberostar Heritage Grand Mencey?
Check-in time is 14:00 and check-out time is 12:00 at Iberostar Heritage Grand Mencey.
Does Iberostar Heritage Grand Mencey offer free Wi-Fi?
Yes, Iberostar Heritage Grand Mencey offers free Wi-Fi.
Does Iberostar Heritage Grand Mencey offer free parking?
No, Iberostar Heritage Grand Mencey does not offer free parking.
Does Iberostar Heritage Grand Mencey offer free airport shuttle service?
No, Iberostar Heritage Grand Mencey does not offer free airport shuttle service.
How far is Iberostar Heritage Grand Mencey from the airport?
Iberostar Heritage Grand Mencey is 8,7 km from Santa Cruz de Tenerife Tenerife-Norte.
Can you bring pets to Iberostar Heritage Grand Mencey?
No, pets are not allowed at Iberostar Heritage Grand Mencey.
Does Iberostar Heritage Grand Mencey have a pool?
Yes, Iberostar Heritage Grand Mencey has a pool on-site.
Photos
Reviews about Iberostar Heritage Grand Mencey
Location
Most popular landmarks
- Garcia Sanabria Park 275 m
- Museo Militar de Almeyda 0,5 km
- Museo Municipal de Bellas Artes 0,8 km
- La Plaza de Toros 0,8 km
- Teatro Guimera 1 km
- Centro de Arte La Recova 1 km
Getting around
| Santa Cruz de Tenerife Tenerife-Norte | 8,7 km |
|---|---|
| Granadilla Tenerife-Sur | 57,1 km |