During check-in, the staff lied and said there’s only king beds left when the confirmation page we have booked was for two double beds. We were charged for $25 amenities which we have no clue what that is.
4 stars
Hotel Indigo San Diego Gaslamp Quarter
Photos of Hotel Indigo San Diego Gaslamp Quarter
Overview
Hotel Indigo San Diego - Gaslamp Quarter provides chic accommodation in San Diego and is a few minutes on foot from Gaslamp Quarter San Diego Trolley Station. The various facilities this modern hotel features include a rooftop terrace, 24-hour room service and an executive floor.
There are a range of amenities available to those staying at Hotel Indigo San Diego - Gaslamp Quarter, such as an express check-in and check-out feature, valet parking and a 24-hour reception. Additionally, the multilingual staff are on hand to provide local information.
The rooms at the hotel offer a flat-screen TV, a refrigerator and an iPod docking station. They each have a seating area, a private bathroom and movies-on-demand.
Hotel Indigo San Diego - Gaslamp Quarter features an in-house bar, Phi, which offers a variety of drinks in a relaxed setting. There is also the added convenience of an on-site restaurant.
The area surrounding the hotel has a range of restaurants and cafés. Petco Park, plus Convention Center San Diego Trolley Station, are just minutes away on foot.
Latest deals for Hotel Indigo San Diego Gaslamp Quarter
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Indigo San Diego Gaslamp Quarter
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
Services and conveniences
- ATM on-site
- A/V equipment hire
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Wedding services
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Sofa
- Telephone
- City view
Bathroom
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of Hotel Indigo San Diego Gaslamp Quarter
8.4
Very good
1844 verified ratings
Wonderful
1040
Very good
294
Good
198
Okay
100
Fair
71
Mediocre
50
Poor
91
Summary of reviews
Guests say
Guests at the hotel generally praised the location, noting its proximity to attractions like the Gaslamp district and various amenities. Many appreciated the cleanliness of the hotel and the friendliness of the staff, which contributed to a welcoming atmosphere. However, there were noticeable complaints regarding the service, with many guests citing unprofessional staff and poor customer service experiences. Additionally, high parking fees and extra charges for amenities like early check-in and late checkout were seen as significant drawbacks. Overall, while the hotel has its merits, guests expressed a desire for better service and more reasonable pricing.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
6 reviews
8.9 out of 10
18 reviews
All reviews
Pros (+) Nice comfortable room.
Pros (+) Staff was friendly and my room was available for me to check in early
Cons (-) Elevator wait times
Cons (-) Dark roast coffee pods please.
Pros (+) Manager was accommodating when I complained.
Cons (-) No on demand movies; in room iPad for offering was dead. Toilet didn’t fully flush.
Pros (+) The staff were super friendly and very accommodating! The rooms were large and I loved the aveda bath products.
Cons (-) I wish they provided a few complimentary bottles of water in the room. Billing was a little difficult bc I booked several rooms and the names/correct cards were switched around.
Pros (+) Location
Cons (-) We booked in advance and were told that the best price was around $258.00 a night,Big Lie. On the day of the trip your site said the rate was $158.00 and the next day it said $148.00. We asked to have our rate adjusted and were told that they had no responsibility as your site collected our money and paid them. Your statement about having the "BEST DEAL" was a total lie. I will never use your serv...
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Pros (+) The desk staff was friendly and helpful. Rooms were nice and clean. Relevant and modern decor. Rooftop bar is nice with a great view into the stadium. Would stay again for sure.
Pros (+) The staff was very nice and friendly. They wanted to know where we were from and why we were there. As it turned out we told them that we were there celebrating out 44 wedding anniversary. When we got back to the room, after dinner, there was a bottle of wine and 2 lovely glasses waiting for us (compliments of the hotel). A totally nice stay. We will recommend the hotel if asked. We have already t...
Cons (-) My wife likes to use the stairs for the exercise. They were meant to be fire escapes and exit outside and require an employ to enter from outside.
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Pros (+) Proximity to downtown SD.
Cons (-) No pool, no airport shuttle.
Location
509 9th Avenue, San Diego, CA 92101
What's nearby
- Gaslamp Quarter388 m
- Seaport Village1.3 km
- USS Midway Museum1.8 km
- Maritime Museum2 km
- San Diego Zoo2.4 km
- Botanical Building2.5 km
- Coronado Bridge2.7 km
- Old Town San Diego State Historic Park6.3 km
- Fort Rosecrans National Cemetery8.6 km
- SeaWorld San Diego8.9 km
- Cabrillo National Monument9 km
- Sunset Cliffs Natural Park9.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hotel Indigo San Diego Gaslamp Quarter
Low season | December |
|---|---|
High season | December |
Average price (weeknight) | R5 729 |
When to book a room at Hotel Indigo San Diego Gaslamp Quarter
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hotel Indigo San Diego Gaslamp Quarter
Nearby hotels and places to stay
Closest
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Value for money | 7,8 |
|---|---|
Distance to city centre | 0,5 km |
Nearest airport | San Diego |
Distance to airport | 4,6 km |