Puerto de la Cruz hotels near Parque Taoro
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When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel features 16162 square feet (1502 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Overall 9,3 Excellent
Based on 1 609 reviews
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Excellent
9,1
Pros: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Excellent
9,0
Pros: From the outside you can't see how beautiful this hotel is from the inside. It's like being in Thailand with a Wonderfull garden and a great pool and magnificent spa. The sound of the birds in the garden made it even more magical. A real treat to stay here.
Excellent
9,6
Pros: One of the best staff service I have experienced during all of my stays in starred hotels. Everyone is kind, professional, efficient and more ... The fair weather of the Canary Islands is probably growing on them and their smile is contagious ... 5 stars service. A very enjoyable stay. Will come back for sure.
Excellent
10,0
Pros: Extremely clean and nice scent everywhere! Spacious comfy room and, great spa/garden view from balcony! Fresh and delicious breakfast, great omelette chef. Outdoor pool area very quiet and luxurious huge garden.
Excellent
10,0
Pros: Beautiful hotel. We appreciated the incredible spa and the surroundings of the hotel. Great value for money due to the fact that the spa and breakfast was included in the room price. A true luxury hotel with extremely friendly staff and great and beautiful facilities.
Excellent
10,0
Pros: Great hotel great spa one of the best in the world + super nice staff 100% pros
Details
Reviews
Overall 9,3 Excellent
Based on 1 609 reviews
Breakfast
9,6
Amenities
9,4
Wellness
9,3
Service
9,3
Cleanliness
9,2
Pool
9,2
Location
8,8
Bar
8,5
Comfort
8,1
Room
8,0
Vibe
7,9
WiFi
6,7
Beach
5,0
Breakfast
9,7
Cleanliness
9,4
Amenities
9,4
Pool
9,3
Service
9,1
Wellness
9,0
Location
9,0
Bar
8,6
Room
8,2
Vibe
8,0
Breakfast
9,7
Amenities
9,5
Service
9,3
Wellness
9,2
Location
8,9
Bar
8,7
Vibe
7,5
Room
6,8
Breakfast
9,7
Service
9,6
Amenities
9,5
Cleanliness
9,3
Wellness
9,3
Pool
8,9
Comfort
8,4
Location
8,2
Room
7,7
Food
6,7
9,1 Excellent
Pros: Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
Cons: Style!
9,0 Excellent
Pros: From the outside you can't see how beautiful this hotel is from the inside. It's like being in Thailand with a Wonderfull garden and a great pool and magnificent spa. The sound of the birds in the garden made it even more magical. A real treat to stay here.
Cons: When we arrive there was a mistake with the booking. The first night with diner was way cheaper than the second night without. When we asked why we got a grumpy lady at the counter (Pino) and she like shouted that she couldn't do anything and so on. She treated us like naughty school children. But for the rest all the staff is Wonderfull and good and friendly.
9,6 Excellent
Pros: One of the best staff service I have experienced during all of my stays in starred hotels. Everyone is kind, professional, efficient and more ... The fair weather of the Canary Islands is probably growing on them and their smile is contagious ... 5 stars service. A very enjoyable stay. Will come back for sure.
Cons:
10,0 Excellent
Pros: Extremely clean and nice scent everywhere! Spacious comfy room and, great spa/garden view from balcony! Fresh and delicious breakfast, great omelette chef. Outdoor pool area very quiet and luxurious huge garden.
Cons: The wellness area is quite small and gets crowded in evenings. It should be open longer than until 8pm (after you return from a trip/hike, would be nice to be able to enjoy the wellness before sleep). Sauna and steam room in bathing suits only which is not the right way to go to sauna, people sit on wood in wet bathing suits. The porter lost the key to our rental car once. Otherwise very comfy and luxurious hotel, excellent room service and overall perfection!
10,0 Excellent
Pros: Beautiful hotel. We appreciated the incredible spa and the surroundings of the hotel. Great value for money due to the fact that the spa and breakfast was included in the room price. A true luxury hotel with extremely friendly staff and great and beautiful facilities.
Cons: The location doesn't really allow for walking to the center but then again the hotel is so great one hardly wants to leave it! On the hotel itself nothing negative to say.
10,0 Excellent
Pros: Great hotel great spa one of the best in the world + super nice staff 100% pros
Cons:
When you stay at Hotel Botanico & The Oriental Spa Garden in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Puerto de la Cruz? This hotel features 16162 square feet (1502 square meters) of event facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be on the boardwalk, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include wired Internet access (surcharge), a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Overall 9,3 Excellent
Based on 1 436 reviews
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Details
Reviews
Overall 9,3 Excellent
Based on 1 436 reviews
Breakfast
10,0
Cleanliness
9,8
Service
9,6
Pool
9,3
Amenities
9,2
Location
9,2
Comfort
9,1
Food
9,1
Room
9,0
Bar
8,9
Value
8,4
WiFi
5,7
Breakfast
10,0
Cleanliness
9,9
Service
9,6
Pool
9,5
Comfort
9,4
Food
9,4
Amenities
9,3
Room
9,3
Bar
9,0
Location
8,9
Value
8,4
Cleanliness
9,9
Amenities
9,3
Comfort
9,3
Location
9,3
Pool
9,2
Food
9,2
Service
9,2
Room
9,0
Value
8,5
Service
9,6
Comfort
9,1
Food
9,1
Location
9,1
Room
8,7
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be on the boardwalk, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include wired Internet access (surcharge), a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Sunlight Bahia Principe San Felipe, you'll be centrally located in Puerto de la Cruz, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 2593 square feet (241 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 4 326 reviews
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Okay
5,0
Pros: location was OK, breakfast see later. staff was competent and very friendly.
Excellent
9,2
Pros: The room was good,separate bedroom,which was a first for us,sea view, only let down no English TV plenty German Chanel’s .
Excellent
9,6
Pros: Location is great.
Excellent
8,0
Pros: A very nice location and rooms are great, too. Unfortunately, the sea view was blocked by trees for me on the 1st floor. The food is great!
Good
7,0
Pros: Location and pool and garden area
Poor
1,0
Mediocre
3,3
Pros: Houskeeping staff broke my daughters laptop while cleaning. Hotel refused to make reparation because the laptop was not in the safe. No free parking as advertised. Food at buffets not good and usually cold. Desserts were fantastic. Weather was always cloudy, is like that on that part of the island.
Details
Reviews
Overall 8,9 Excellent
Based on 4 326 reviews
Service
9,2
Location
9,0
Cleanliness
8,9
Pool
8,6
Breakfast
8,3
Food
8,1
Room
7,6
WiFi
6,3
Vibe
5,0
Service
9,3
Location
9,3
Cleanliness
9,2
Amenities
9,0
Pool
8,6
Food
8,5
Breakfast
8,5
Room
7,8
Vibe
5,2
WiFi
4,9
Location
9,0
Service
8,6
Pool
8,4
Breakfast
8,4
Room
7,7
Food
7,6
WiFi
4,9
Vibe
4,5
Location
9,2
Service
9,1
Cleanliness
8,9
Pool
8,8
Food
8,2
Room
7,3
5,0 Okay
Pros: location was OK, breakfast see later. staff was competent and very friendly.
Cons: Breakfast had a poor variety, same for supper, comfort of the bed: sheets and blanket were designed for two sharing, and upon my request to get singles, we just got another double blanket and sheets. Blanket was of poor quality, not a duvet with a cover. The pool was not heated. Every little "addition" was charged separately. free WIFI was very poor!
9,2 Excellent
Pros: The room was good,separate bedroom,which was a first for us,sea view, only let down no English TV plenty German Chanel’s .
Cons:
9,6 Excellent
Pros: Location is great.
Cons: All was OK.
8,0 Excellent
Pros: A very nice location and rooms are great, too. Unfortunately, the sea view was blocked by trees for me on the 1st floor. The food is great!
Cons: The hotel's territory is rather small, not that it mattered to me much, just an observation.
7,0 Good
Pros: Location and pool and garden area
Cons: Food was only fair. Coffee and tea in mornings was not good. Alcohol measures were very measured not like in other hotels in the resort Rooms are getting very dated and shabby and need a revamp
1,0 Poor
Pros:
Cons: The air conditioning didn't work and we complained 4 times but no respond. For 6 nights it was suffocated in the room. They charge for drinks even if you have dinner included and we got a 30 euro bill in the checkout. I asked the manager if we could get 15% off the whole stay because of this ac problem. He went back and came happy and told us we would get 50% off the stay. Then we got to the reception girl and she told us we would get 50% off the drinks bill. 15 euros. So dishonest manager. And you could say this hotel was a elderly home. Full of german old people. Old people that stares at you when you eat. This hotel had a program called "share your happines". Two guys helping the old people to rate the hotel. One of them took my phone and was going to rate the hotel in google. So you can not trust the ratings for this hotel. I asked what it was in it for me and he told me i could win a t-shirt or lollipop! I laughed and left. He laughed also. Like he knew how stupid this was.
3,3 Mediocre
Pros: Houskeeping staff broke my daughters laptop while cleaning. Hotel refused to make reparation because the laptop was not in the safe. No free parking as advertised. Food at buffets not good and usually cold. Desserts were fantastic. Weather was always cloudy, is like that on that part of the island.
Cons: Staff was horrible. Rooms old and moldy. Weather not what you would expect.
With a stay at Sunlight Bahia Principe San Felipe, you'll be centrally located in Puerto de la Cruz, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 2593 square feet (241 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
With a stay at Puerto Palace in Puerto de la Cruz, you'll be a 5-minute drive from Garden Beach and 8 minutes from Loro Park. Featured amenities include a computer station and luggage storage. Free self parking is available onsite.
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Overall 8,5 Excellent
Based on 3 019 reviews
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Excellent
9,0
Pros: Stayed half board - very happy with selection/variety of food for brekfast & evening meal.
Okay
4,0
Pros: Comfy bed
Good
7,0
Pros: The hotel is good value for money. I think in the early eighties this was a Wonderfull hotel. Now its not a 4 star anymore. The rooms are old and so is the bathroom, but the pools (only 1 small one is heated) are nice and so is the heated jacuzzi.
Excellent
8,0
Pros: Fairly easy to get to from main highway and in a nice neighborhood about 10 minutes walk downhill to the town center. Lovely grounds, pools and jacuzzi. Good breakfast buffet. Room was a good size with a big balcony. Some rooms have a sea view and others have a mountain view; unfortunately not ours. Easy parking, which is not typical in this town. Bed was on the firm side, which was okay with us.
Good
7,0
Pros: Room was clean, staff was nice and helpful
Okay
5,0
Pros: Breakfast was good but nothing special. We liked and appreciate the fresh fruits. I liked the balcony in the rooms. You could sit there relax and enjoy a glass of wine. Free parking was available most of the days. Jacuzzi was good, although it was small and quite a lot of people were in it. Staff were nice and friendly.
Okay
5,0
Pros: Breakfast was good
Excellent
10,0
Pros: Breakfast was excellent. Facilities were extraordinary. The shows were great fun.
Excellent
8,3
Pros: Have stayed here many times good hotel
Details
Reviews
Overall 8,5 Excellent
Based on 3 019 reviews
Cleanliness
9,2
Pool
9,1
Service
8,9
Breakfast
8,3
Wellness
8,1
Room
8,1
Value
7,9
Location
7,7
Food
6,9
WiFi
6,4
Beach
6,1
Pool
9,1
Cleanliness
9,0
Service
8,9
Amenities
8,6
Breakfast
8,5
Wellness
8,3
Room
8,0
Location
7,8
Food
6,6
Beach
6,1
Vibe
5,2
WiFi
5,0
Cleanliness
9,2
Pool
8,9
Service
8,7
Room
8,4
Breakfast
8,3
Value
8,2
Wellness
8,0
Location
7,2
WiFi
5,4
Vibe
4,6
Service
9,2
Pool
9,0
Cleanliness
9,0
Value
8,2
Breakfast
8,2
Location
8,0
Room
7,9
Food
7,6
Vibe
4,7
9,0 Excellent
Pros: Stayed half board - very happy with selection/variety of food for brekfast & evening meal.
Cons:
4,0 Okay
Pros: Comfy bed
Cons: No parking available despite being advertised as having parking it is not adequate. We could not park in the hotel on any n any of the 6 nights we were there. We had to find street parking with no help from hotel staff and on one night we had to park in a residential street. Not ideal
7,0 Good
Pros: The hotel is good value for money. I think in the early eighties this was a Wonderfull hotel. Now its not a 4 star anymore. The rooms are old and so is the bathroom, but the pools (only 1 small one is heated) are nice and so is the heated jacuzzi.
Cons: When we arrived by car we couldn't park anywhere. I had to be very persistent to get a parking spot in the garage after all. On the street there was nothing. The breakfast is simple with lots of fat products and fruit from a can, but we only payed 75 euro so for the price its fine.
8,0 Excellent
Pros: Fairly easy to get to from main highway and in a nice neighborhood about 10 minutes walk downhill to the town center. Lovely grounds, pools and jacuzzi. Good breakfast buffet. Room was a good size with a big balcony. Some rooms have a sea view and others have a mountain view; unfortunately not ours. Easy parking, which is not typical in this town. Bed was on the firm side, which was okay with us.
Cons: A fan in the bathroom would reduce humidity in the room. At check-in, little info was offered even though it was not busy. We had to ask about breakfast hours, pool towels, gym, etc., and there is no info booklet in the room, just a map of the grounds.
7,0 Good
Pros: Room was clean, staff was nice and helpful
Cons: Bed and pillows were uncomfortable. Bathroom could be renovated
5,0 Okay
Pros: Breakfast was good but nothing special. We liked and appreciate the fresh fruits. I liked the balcony in the rooms. You could sit there relax and enjoy a glass of wine. Free parking was available most of the days. Jacuzzi was good, although it was small and quite a lot of people were in it. Staff were nice and friendly.
Cons: We did not like the coffee. Coffee in the restaurant was boring, low quality and coming from a fast coffee machine. They could brew fresh coffee and serve it in the morning instead. There was no boiler or coffee machine in the rooms. heated pool was very small and cold still. The other small pool was barely usable due to being cold and shallow. All pools depth were 1.2 meters only. For using the gym in the hotel you should pay an additional 5 euros per day! The hotels pools are much smaller than in the pictures. I think they had used advertising schemes to make them look larger than reality. The hotel in general is also not modern, while the pictures on the site suggests otherwise. It was in general far from our expectations. There are many old people in this hotel for some reason. Dinner was not good and very low quality at the hotel. There is a nice Thai food next to the hotel, I suggest you go there instead if you want to have dinner.
5,0 Okay
Pros: Breakfast was good
Cons: Verry cold nights in january and the A/C didn't work in our room
10,0 Excellent
Pros: Breakfast was excellent. Facilities were extraordinary. The shows were great fun.
Cons:
8,3 Excellent
Pros: Have stayed here many times good hotel
Cons:
With a stay at Puerto Palace in Puerto de la Cruz, you'll be a 5-minute drive from Garden Beach and 8 minutes from Loro Park. Featured amenities include a computer station and luggage storage. Free self parking is available onsite.
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Lago Martianez Swimming Pools and 11 minutes from Loro Park. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,4 Excellent
Based on 2 753 reviews
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Good
6,3
Pros: The location and view was great, the restaurant food was excellent.
Good
7,9
Pros: Great location Good food and efficient serving staff
Excellent
9,0
Pros: The staff were very helpful and the room was very comfortable.
Excellent
10,0
Pros: The breakfast was amazing, to many options to choose. the staff was awesome, very helpful and kind. The room was clean, nice, and the bed really comfortable. We will repeat this place without doubts.
Details
Reviews
Overall 8,4 Excellent
Based on 2 753 reviews
Breakfast
8,9
Service
8,7
Location
8,4
Cleanliness
7,7
Food
7,7
Room
7,1
WiFi
7,0
Comfort
5,6
Breakfast
8,9
Pool
8,4
Service
8,3
Location
8,0
Food
7,4
Room
7,1
Amenities
6,1
Comfort
5,8
WiFi
5,5
Vibe
5,3
Breakfast
9,0
Service
8,4
Pool
8,3
Food
8,1
Room
7,5
Location
7,2
Comfort
5,7
Vibe
4,8
Breakfast
9,0
Service
8,5
Location
8,2
Cleanliness
7,7
Room
6,3
Comfort
5,7
6,3 Good
Pros: The location and view was great, the restaurant food was excellent.
Cons: We stayed at the hotel H10 Atlantis sunset playa Paraiso and the service was much better and the room was amazing. Welcomed with a drink, offered to be escorted to the room...., top class from the car parking to the room staff. Thank you At H10 Puerto de la cruise, The room was small , the bathroom tiny and showing it’s age. We paid the same price for a room that didn’t meet a 4 star hotel standards. We were welcomed in a very professional way at the reception but some of the staff were less friendly and polite, a please and a thank you from some of the restaurant staff would be nice. I was surprised to pay for the safe, this is very old fashion. Workmen were also working on the roof, banging away with hammers, not great when you are trying to read on the balcony. This is a shame for we started with a really good impression staying at an H 10 hotel but this was sadly tarnished.
7,9 Good
Pros: Great location Good food and efficient serving staff
Cons: No parking - difficult even to drop off Limited spa facilities
9,0 Excellent
Pros: The staff were very helpful and the room was very comfortable.
Cons: An empty mini-bar. Not sure why you have this in the room.
10,0 Excellent
Pros: The breakfast was amazing, to many options to choose. the staff was awesome, very helpful and kind. The room was clean, nice, and the bed really comfortable. We will repeat this place without doubts.
Cons:
With a stay at H10 Tenerife Playa, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Lago Martianez Swimming Pools and 11 minutes from Loro Park. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
When you stay at Catalonia Las Vegas in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8,3 Excellent
Based on 2 101 reviews
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Excellent
10,0
Pros: the location is very central and have stayed here on two other accassions
Excellent
8,0
Pros: We liked the upgraded room with the sea view, it has a very spacious balcony with a choice of preferred seating (loungers or wicker cushioned chairs) we Really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with complimentary water machine and towels plus a weights room. We also very much enjoyed the view at breakfast, overlooking the ocean and the buffet breakfast was faultless, even the choice of a bloody Mary should you wish for one. The fruit was plentiful and very fresh and everything you could possibly want was on offer and cooked very nicely. Very tasty and plenty of choice. We liked the on site shops and hairdressers. Staff in hotel pleasant and helpful. Being very central, everything is on your doorstep, pros and cons to this but very convinient if you like the beach and grabbing a bargain and checking out the local cocktails and dishes. Would definitely recommend Loco Parque, just jump on the complimentary open train from the the shopping square right near the casino and it drops you off at the park. As an animal lover I was apprehensive but this is, in my opinion a very worth while visit and well deserving of the trip advisors award for being the no1 zoo in the world. It was outstandingly clean and every single animal catered for to such a high standard and to their specific characteristics of their needs. Keeping them as close to their natural environment as possible and the guided tour addition is well worth the money, you get to see just what depths they go to in caring for every single animal they look after. This parrot loving owner really does care about his animals ♥ and for night life we loved Molly malones Irish bar just a 5 min walk away, if that. Although the hotel entertainment is good too.
Good
7,9
Pros: food was good plenty of choice for both breakfast and dinner.
Excellent
9,2
Pros: Good sized room. Staff pleasant and helpful. Good selection of food at breakfast. Excellent location on the promenade. Great value for money.
Good
7,5
Pros: Plenty of choice on the cold buffet
Excellent
9,0
Pros: Friendly staff, lovely location. all in all very good value for money.
Details
Reviews
Overall 8,3 Excellent
Based on 2 101 reviews
Service
8,8
Breakfast
8,4
Location
8,4
WiFi
8,1
Room
6,9
Amenities
6,1
Comfort
5,6
Vibe
4,1
Breakfast
8,6
Service
8,1
Location
7,8
Food
7,2
Room
6,6
Cleanliness
6,6
Comfort
5,8
Vibe
3,3
Service
9,0
Breakfast
8,4
Location
8,4
Amenities
6,0
Room
5,6
Comfort
5,5
Vibe
3,0
Service
8,7
Location
8,6
Food
7,2
Room
6,7
10,0 Excellent
Pros: the location is very central and have stayed here on two other accassions
Cons:
8,0 Excellent
Pros: We liked the upgraded room with the sea view, it has a very spacious balcony with a choice of preferred seating (loungers or wicker cushioned chairs) we Really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with complimentary water machine and towels plus a weights room. We also very much enjoyed the view at breakfast, overlooking the ocean and the buffet breakfast was faultless, even the choice of a bloody Mary should you wish for one. The fruit was plentiful and very fresh and everything you could possibly want was on offer and cooked very nicely. Very tasty and plenty of choice. We liked the on site shops and hairdressers. Staff in hotel pleasant and helpful. Being very central, everything is on your doorstep, pros and cons to this but very convinient if you like the beach and grabbing a bargain and checking out the local cocktails and dishes. Would definitely recommend Loco Parque, just jump on the complimentary open train from the the shopping square right near the casino and it drops you off at the park. As an animal lover I was apprehensive but this is, in my opinion a very worth while visit and well deserving of the trip advisors award for being the no1 zoo in the world. It was outstandingly clean and every single animal catered for to such a high standard and to their specific characteristics of their needs. Keeping them as close to their natural environment as possible and the guided tour addition is well worth the money, you get to see just what depths they go to in caring for every single animal they look after. This parrot loving owner really does care about his animals ♥ and for night life we loved Molly malones Irish bar just a 5 min walk away, if that. Although the hotel entertainment is good too.
Cons: The pool area is quite overlooked by neighbouring hotels from every side and direction, although to be expected as you are on the main beach promonade, we also experienced quite a bit of noise in the evening when sleeping but again to be expected from the position of the the hotel where there is likely to be music from neighbouring hotels and passerby residents and traffic. Tea and coffee making only available on upgremade but then for what we paid this is perfectly understandable.
7,9 Good
Pros: food was good plenty of choice for both breakfast and dinner.
Cons: the weekend we were there the carnival/fiesta which we hadn't realised, the noise on the saturday night was really loud and went on until around 4am.
9,2 Excellent
Pros: Good sized room. Staff pleasant and helpful. Good selection of food at breakfast. Excellent location on the promenade. Great value for money.
Cons: 20 euros per day for dogs is excessive. The Vallemar next door only charges 12 euros per day which is more reasonable. Bathroom is quite dark. Parking can be difficult. Some areas of the hotel are a little tired.
7,5 Good
Pros: Plenty of choice on the cold buffet
Cons: Porridge was like water and all the food that was supposed to be hot was cold. Not enough coffee machines for the amount of people. Had to queue for 20 minutes to get a coffee
9,0 Excellent
Pros: Friendly staff, lovely location. all in all very good value for money.
Cons: Pool could be heated
When you stay at Catalonia Las Vegas in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Hotel Don Cándido in Puerto de la Cruz, you'll be a 4-minute drive from Garden Beach and 5 minutes from Loro Park. Guests will find features like wireless Internet access and onsite parking.
Overall 8,3 Excellent
Based on 1 028 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6,0
Pros: The hotel was situated about a mile from the beach and town centre. There is a very steep hill to climb to get there tho. The staff are all helpful and friendly. The room was clean and spacious, and public areas are kept clean at all times. Even tho I didn't have breakfast, it was available at 5 euros extra. Lucky the dog is adorable. My patio was bug free and clean. The pool area was clean. My only issue was that there were no cushions in the room, so sitting on the chair wasn't very comfortable.
Excellent
9,0
Pros: Everything nice and clean. Personal nice and helpful.
Excellent
10,0
Pros: I liked the hotel very much! The rooms and the hotel are very clean, the rooms and beds are good. There is a swimming pool and you can use it for free. The Wi-Fi has a good speed at the hotel. The interior is great! A calm and quiet place to stay, I recommend it!
Excellent
10,0
Pros: Everything perfect
Good
7,1
Pros: Nice pool
Excellent
8,8
Pros: We went away for a 2 night trip. Knowing it was a one star my expectations weren't high but the staff were really lovely and very friendly. The room was a bit dated, but was clean, comfy beds and a decent shower. Would we stay again... Yes
Details
Reviews
Overall 8,3 Excellent
Based on 1 028 reviews
Value
9,4
Service
9,4
WiFi
8,3
Location
6,5
Breakfast
5,5
Room
5,2
Bar
5,0
Food
4,8
Service
9,4
Value
9,2
Location
6,8
Room
5,5
Vibe
4,2
Service
9,5
Pool
8,6
Cleanliness
7,6
Location
6,1
Vibe
4,9
Comfort
3,7
Room
3,7
Service
9,5
Comfort
3,9
6,0 Good
Pros: The hotel was situated about a mile from the beach and town centre. There is a very steep hill to climb to get there tho. The staff are all helpful and friendly. The room was clean and spacious, and public areas are kept clean at all times. Even tho I didn't have breakfast, it was available at 5 euros extra. Lucky the dog is adorable. My patio was bug free and clean. The pool area was clean. My only issue was that there were no cushions in the room, so sitting on the chair wasn't very comfortable.
Cons: No cushions for chairs
9,0 Excellent
Pros: Everything nice and clean. Personal nice and helpful.
Cons: Only parking is quite problem, but this information is in description, so I knew it before, so it can't be taken as minus
10,0 Excellent
Pros: I liked the hotel very much! The rooms and the hotel are very clean, the rooms and beds are good. There is a swimming pool and you can use it for free. The Wi-Fi has a good speed at the hotel. The interior is great! A calm and quiet place to stay, I recommend it!
Cons:
10,0 Excellent
Pros: Everything perfect
Cons:
7,1 Good
Pros: Nice pool
Cons: Bathroom a bit small
8,8 Excellent
Pros: We went away for a 2 night trip. Knowing it was a one star my expectations weren't high but the staff were really lovely and very friendly. The room was a bit dated, but was clean, comfy beds and a decent shower. Would we stay again... Yes
Cons:
With a stay at Hotel Don Cándido in Puerto de la Cruz, you'll be a 4-minute drive from Garden Beach and 5 minutes from Loro Park. Guests will find features like wireless Internet access and onsite parking.
When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
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Overall 8,2 Excellent
Based on 4 495 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
6,7
Pros: Great location directly at the oceanfront. Nice pool and calm outer area.
Excellent
8,0
Pros: The room was ok, clean and big and had a beautiful view of the ocean.
Excellent
9,2
Pros: Service was good., stuff very polite and helpful.. food was excellent.
Excellent
8,8
Pros: Very clean and staff friendly. Comfortable bed.
Excellent
8,8
Pros: The view from 11-th floor was stunning with ocean waves banging relentlessly against the rocks just below the hotel. Generous breakfast. All day round access to internal swimming pool with staff member watching over it all the time. Everything was perfectly clean. Not far from small botanical garden with some very large trees.
Good
6,7
Pros: Good view
Mediocre
3,0
Pros: The Sea view, Restaurant staff very friendly and helpful, good location close to shops, restaurants & bars
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Details
Reviews
Overall 8,2 Excellent
Based on 4 495 reviews
Room
8,6
Comfort
8,3
Service
7,8
Breakfast
7,3
Location
6,5
Food
5,6
Amenities
5,1
Bar
5,1
WiFi
3,3
Room
8,4
Comfort
8,3
Service
7,6
Breakfast
6,6
Location
6,6
Amenities
5,3
Food
4,7
Bar
4,6
WiFi
2,2
Room
8,0
Breakfast
7,2
Service
6,9
Location
5,5
Food
5,0
Bar
4,9
Vibe
4,8
Amenities
4,4
WiFi
2,7
Comfort
8,5
Room
8,4
Service
8,2
Breakfast
7,7
Location
6,2
Amenities
5,5
Vibe
5,1
6,7 Good
Pros: Great location directly at the oceanfront. Nice pool and calm outer area.
Cons: Breakfast over overcrowded and understaffed for the peak time. Coffee az the breakfast was not good.
8,0 Excellent
Pros: The room was ok, clean and big and had a beautiful view of the ocean.
Cons: There was a lot of noise coming from outside througt the sliding balcony doors.
9,2 Excellent
Pros: Service was good., stuff very polite and helpful.. food was excellent.
Cons: Poor wellness.. cold pool
8,8 Excellent
Pros: Very clean and staff friendly. Comfortable bed.
Cons: No coffee/tea making facilities in the room. No choice of bar/evening entertainment
8,8 Excellent
Pros: The view from 11-th floor was stunning with ocean waves banging relentlessly against the rocks just below the hotel. Generous breakfast. All day round access to internal swimming pool with staff member watching over it all the time. Everything was perfectly clean. Not far from small botanical garden with some very large trees.
Cons: Access to beach rocks from hotel was closed due road repair. The noise from repair was somewhat annoying. A bit shabby exterior condition at least for 5 stars hotel.
6,7 Good
Pros: Good view
Cons: Def not 5 stars, a joke of a ‘spa’ and no internet connection in your room
3,0 Mediocre
Pros: The Sea view, Restaurant staff very friendly and helpful, good location close to shops, restaurants & bars
Cons: We found mice droppings in the room, & packet of crackers nibbled, also extractor fan in bathroom didn't work, informed reception, but nothing was done. We didn't have Dressing gowns or slippers in my room or my son's room, waited 2 days to receive them. Self service breakfast was often cold & inedible. Son's Burger was raw (ordered by room service)
When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 10-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
With a stay at Hotel Marte in Puerto de la Cruz, you'll be a 2-minute drive from Garden Beach and 9 minutes from Loro Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,2 Excellent
Based on 2 453 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10,0
Pros: Very good hotel. Amazing view from room. Good breakfast.
Good
7,0
Pros: The room was clean and comfortable we had an amazing roof terrace would definatley stay there again superb value for money
Good
7,5
Pros: Location, cleanliness
Excellent
9,0
Pros: We like the hotel, the staff, shortly said; we enjoid our stay❤️
Excellent
8,0
Pros: Perfect location. Not pretending.
Excellent
9,5
Pros: Perfect place to stay! Very nice staff. Only internet connection was awful.
Excellent
9,2
Pros: Location and quiet room
Details
Reviews
Overall 8,2 Excellent
Based on 2 453 reviews
Service
9,5
Bar
9,2
Location
9,1
Value
8,9
Breakfast
8,1
WiFi
8,0
Room
5,2
Comfort
3,4
Service
9,6
Bar
9,1
Value
9,1
Location
9,1
Breakfast
8,4
WiFi
6,9
Room
5,6
Vibe
4,0
Comfort
3,5
Service
9,5
Value
9,1
Location
9,1
Breakfast
8,2
Room
3,9
Comfort
3,4
Service
9,5
Value
9,1
Location
8,9
Breakfast
8,1
Room
5,2
Comfort
3,2
Room
4,1
10,0 Excellent
Pros: Very good hotel. Amazing view from room. Good breakfast.
Cons:
7,0 Good
Pros: The room was clean and comfortable we had an amazing roof terrace would definatley stay there again superb value for money
Cons: Mothing
7,5 Good
Pros: Location, cleanliness
Cons: Bed and pillow
9,0 Excellent
Pros: We like the hotel, the staff, shortly said; we enjoid our stay❤️
Cons:
8,0 Excellent
Pros: Perfect location. Not pretending.
Cons:
9,5 Excellent
Pros: Perfect place to stay! Very nice staff. Only internet connection was awful.
Cons:
9,2 Excellent
Pros: Location and quiet room
Cons: Food could have been hotter
With a stay at Hotel Marte in Puerto de la Cruz, you'll be a 2-minute drive from Garden Beach and 9 minutes from Loro Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Parque San Antonio in Puerto de la Cruz, you'll be by the ocean, within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 5380 square feet (500 square meters), including a meeting room.
Overall 8,0 Excellent
Based on 2 375 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8,0
Pros: The hotel exceeded our expectations! Very beautiful green territory, great location - many convenience stores around, it was easy to find parking spot. The breakfasts and dinners were totally great, many tasty dishes which never repeated during our 4-days stay. The staff was helpful, and we got a room upgrade which is always nice. We planned to move to another hotel after 2 days, but the comfort and tasty meals kept us there for longer :)
Excellent
9,0
Pros: Beautifully laid out complex in a tropical garden setting.
Excellent
9,6
Pros: Buffet breakfast, excellent choice
Mediocre
2,9
Pros: Nothing
Excellent
8,0
Pros: The natural decoration of the resort is beautiful. The food is good. The employees are quite nice.
Excellent
10,0
Pros: Very service-minded and clean. Rooms: comfortable, good bed(s). Bathroom: all equipment is working very well, good watter pressure and temperature. Great food quality and variety. Stable and fast WiFi. Location: away from noisy tourist streets, but close enough to a beautiful park and grocery store. Path to the sea shore is relatively short walk, but might be steep for older or unhealthy ones.
Details
Reviews
Overall 8,0 Excellent
Based on 2 375 reviews
Amenities
8,4
Breakfast
8,2
Service
8,2
Cleanliness
8,0
Food
7,7
Location
7,5
Room
6,0
Beach
5,3
WiFi
5,3
Vibe
3,9
Amenities
8,7
Cleanliness
8,6
Food
8,6
Breakfast
8,2
Service
8,1
Location
8,0
Room
7,2
Beach
5,3
WiFi
4,1
Vibe
3,9
Service
8,3
Amenities
8,1
Breakfast
7,9
Pool
7,9
Food
7,6
Location
7,4
Room
6,7
Beach
4,8
Vibe
2,8
Amenities
8,5
Pool
8,3
Breakfast
8,2
Service
7,9
Cleanliness
7,6
Location
7,3
Food
6,7
Room
5,5
Beach
5,5
WiFi
4,2
Vibe
3,3
8,0 Excellent
Pros: The hotel exceeded our expectations! Very beautiful green territory, great location - many convenience stores around, it was easy to find parking spot. The breakfasts and dinners were totally great, many tasty dishes which never repeated during our 4-days stay. The staff was helpful, and we got a room upgrade which is always nice. We planned to move to another hotel after 2 days, but the comfort and tasty meals kept us there for longer :)
Cons: The hotel needs some renovation. Bathroom and toilet equipment were sooooo old. Also from time to time we had issues with wifi, but I have to admit the signal was mostly very good. I am not sure if the pool is suitable for kids, it was very cold.
9,0 Excellent
Pros: Beautifully laid out complex in a tropical garden setting.
Cons:
9,6 Excellent
Pros: Buffet breakfast, excellent choice
Cons: Up hill walk back to the hotel
2,9 Mediocre
Pros: Nothing
Cons: I did not sleep all my time their I was next to the lift next door fan going all night I could hear them going to the toilet not good staff stole from my make up bag I would never recommend this place to stay
8,0 Excellent
Pros: The natural decoration of the resort is beautiful. The food is good. The employees are quite nice.
Cons: A bit far from the beach and located uphill: it is not confortable to walk and mostly to come back from the closest beach. At this time of the year, the temperature at night is nor agreable in the rooms and they lack heating system (or the heating system is not on).
10,0 Excellent
Pros: Very service-minded and clean. Rooms: comfortable, good bed(s). Bathroom: all equipment is working very well, good watter pressure and temperature. Great food quality and variety. Stable and fast WiFi. Location: away from noisy tourist streets, but close enough to a beautiful park and grocery store. Path to the sea shore is relatively short walk, but might be steep for older or unhealthy ones.
Cons:
With a stay at Parque San Antonio in Puerto de la Cruz, you'll be by the ocean, within a 15-minute walk of Taoro Park and Risco Belle Aquatic Gardens. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 5380 square feet (500 square meters), including a meeting room.
With a stay at Hotel El Tope in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. Free self parking is available onsite.
Overall 7,9 Good
Based on 1 269 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
7,9
Pros: Breakfast very good also staff.
Excellent
10,0
Pros: the room was great and the view from balcony was fantastic, the breakfast and dinner were very good and the staff were kind
Excellent
9,6
Pros: The room was cozy and neat. Great view from the balcony. They are serving delicious food of big variety. The staff is great.
Excellent
8,8
Pros: My room faced Teide and had the sun all day. The sun loungers we’re comfortable and the staff very helpful. They even allowed me to check out at 1pm rather than 12 noon with no charge. Nice atmosphere and very clean I think they upgraded me because of the disaster of the first hotel:) I walked in off the street and they let me view pool and room before booking. Would defiantly return
Okay
5,4
Pros: Hotel had few free parking places outside, but you could guarantee a spot only if you arrived early in the afternoon.
Excellent
9,0
Pros: El Tope has been my chosen hotel for my second holiday in Puerto de la Cruz. The staff is super friendly and professional, tthe entrance hal is spacious and cool when you come in from the heat outside, the rooms are spacious and modern and decorated in clean lines, all rooms have balcony to sit on and view the sea or the Teide mountain, very near the water promenade, supermarket just down the steps. It also has a pool which can be used free of charge and lots of deckchairs. There is a cafeteria near the pool where you can have coffee, drinks, ice cream and snacks. Buffet dinner, lots to choose from and suitable for lots of taste buds, very friendly, helpful and courteous staff. Breakfast is everything you might wish to eat.
Excellent
9,2
Pros: We have stayed many times at this hotel and as always, the staff and standards are of a very high level. There is a lovely atmosphere and lovely views and , the reception staff can't do enough to help.. It is big favourite hotel of ours and we have recommended it to many friends , as we are residents in Adeje and it is our getaway from work and busy life..
Details
Reviews
Overall 7,9 Good
Based on 1 269 reviews
Service
8,9
Room
8,5
Bar
8,4
Cleanliness
8,3
Breakfast
8,2
Food
7,8
Location
7,8
Value
7,7
WiFi
7,0
Wellness
3,5
Room
9,0
Service
8,8
Location
8,7
Bar
8,6
Food
8,2
Breakfast
8,1
WiFi
6,0
Wellness
3,3
Service
9,1
Breakfast
8,3
Room
8,3
Cleanliness
7,9
Location
7,6
Service
8,9
Breakfast
8,5
Room
8,4
Location
8,2
Food
8,0
Value
7,8
7,9 Good
Pros: Breakfast very good also staff.
Cons: Man working on reception could have been more helpful with car parking. Saw a car parked in a place this morning that he told us was for ambulance only???
10,0 Excellent
Pros: the room was great and the view from balcony was fantastic, the breakfast and dinner were very good and the staff were kind
Cons: the way to the center was difficult for me because of the stairs to go down and back only for young people
9,6 Excellent
Pros: The room was cozy and neat. Great view from the balcony. They are serving delicious food of big variety. The staff is great.
Cons: Climbing up the hill to the hotel in the evening might get demanding. :D Small parking ( finish your activities before 5p.m. to have a good chance of a spot). Reconstruction site is still next to hotel, but they can't control the environment, right?
8,8 Excellent
Pros: My room faced Teide and had the sun all day. The sun loungers we’re comfortable and the staff very helpful. They even allowed me to check out at 1pm rather than 12 noon with no charge. Nice atmosphere and very clean I think they upgraded me because of the disaster of the first hotel:) I walked in off the street and they let me view pool and room before booking. Would defiantly return
Cons: The bed. Vast improvement on first hotel but soft plastic coated mattress not the best. Also the towels were hard
5,4 Okay
Pros: Hotel had few free parking places outside, but you could guarantee a spot only if you arrived early in the afternoon.
Cons: El Tope is a big hotel with no personality. I only stayed there because I had problems with my original booking and had to find a place to stay quickly. Would not recommend. One thing particularly I do not understand: they have big variety of food for breakfast but then they serve terrible low quality coffee from the automat. Anyway this place is not for someone who wants good quality and personal touch from their hotel.
9,0 Excellent
Pros: El Tope has been my chosen hotel for my second holiday in Puerto de la Cruz. The staff is super friendly and professional, tthe entrance hal is spacious and cool when you come in from the heat outside, the rooms are spacious and modern and decorated in clean lines, all rooms have balcony to sit on and view the sea or the Teide mountain, very near the water promenade, supermarket just down the steps. It also has a pool which can be used free of charge and lots of deckchairs. There is a cafeteria near the pool where you can have coffee, drinks, ice cream and snacks. Buffet dinner, lots to choose from and suitable for lots of taste buds, very friendly, helpful and courteous staff. Breakfast is everything you might wish to eat.
Cons:
9,2 Excellent
Pros: We have stayed many times at this hotel and as always, the staff and standards are of a very high level. There is a lovely atmosphere and lovely views and , the reception staff can't do enough to help.. It is big favourite hotel of ours and we have recommended it to many friends , as we are residents in Adeje and it is our getaway from work and busy life..
Cons: The breakfast selection of hot food , like the sausage choice is hot dog and not nice and the fresh made omelettes aren't always available
With a stay at Hotel El Tope in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has facilities measuring 1076 square feet (100 square meters), including a meeting room. Free self parking is available onsite.
With a stay at Smy Puerto de la Cruz in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7,8 Good
Based on 2 494 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7,0
Excellent
8,0
Pros: Very clean and very Green pool area Manu of the employees very helgpubliken breakfast very generous
Excellent
8,0
Mediocre
2,0
Pros: The only positive point was the cleanness
Excellent
9,0
Pros: Very helpful staff (able to speak additional languages) and informative. Clean rooms. Biggest breakfast selection I have seen.
Excellent
8,0
Pros: Facilities in the hotel were good. Staff were good and helpful.
Good
6,0
Pros: The pool at the top was very relaxing. No children and no music!!!
Excellent
10,0
Pros: Good position near city center,free parking on the street,very nice view from sea view suite.
Okay
5,0
Pros: Good for Christmas and New Year eve, food was good and a lot but could taste better.
Details
Reviews
Overall 7,8 Good
Based on 2 494 reviews
Location
8,2
Service
8,1
Cleanliness
7,0
Room
6,8
Breakfast
6,2
Food
5,7
WiFi
5,2
Vibe
4,7
Location
8,4
Service
7,6
Cleanliness
7,5
Room
6,8
Breakfast
5,8
Food
5,5
Vibe
4,2
WiFi
3,4
Service
7,9
Location
7,9
Cleanliness
7,1
Room
6,8
Value
6,6
Breakfast
6,2
Food
5,0
Vibe
4,6
Location
8,4
Service
7,8
Food
6,7
Breakfast
6,4
Room
6,4
Vibe
3,6
7,0 Good
Pros:
Cons: Poor Wi-fi in the room, no wi-fi on the balcony at all.
8,0 Excellent
Pros: Very clean and very Green pool area Manu of the employees very helgpubliken breakfast very generous
Cons: Reception à bit slow
8,0 Excellent
Pros:
Cons: The drinks ( not include wine) should be included in the half board.
2,0 Mediocre
Pros: The only positive point was the cleanness
Cons: WIFI not working in all the devices of the whole family, when noticed it to reception they said nobody complained and they not fixed it during the whole stay. Food quality the worst we found in a 4 stars hotel. Room forniture very old and the without fridge in the room. The only positive point was the cleanness
9,0 Excellent
Pros: Very helpful staff (able to speak additional languages) and informative. Clean rooms. Biggest breakfast selection I have seen.
Cons:
8,0 Excellent
Pros: Facilities in the hotel were good. Staff were good and helpful.
Cons: Nothing really to dislike. Perhaps didn't see enough of the courtesy bus, but maybe that was our fault.
6,0 Good
Pros: The pool at the top was very relaxing. No children and no music!!!
Cons: Fresh juice would have been nice at breakfast.More organisation for parking thats why we booked. Pool at the top cold could not swim. The bottom heated pool had no sun beds and music blaring out.
10,0 Excellent
Pros: Good position near city center,free parking on the street,very nice view from sea view suite.
Cons: Avoid restaurant.It s a bad smell inside at at the dinner.It s better to pay more for a dinner in the city center.
5,0 Okay
Pros: Good for Christmas and New Year eve, food was good and a lot but could taste better.
Cons: At check-in already lost my good mood, we wait 15 min until guy didn’t finish with other customer, and during my check-in he answered 3 times phone. That wasn’t welcoming. Long time before I asked for fridge in room, but after all I didn’t find it in room. Floor in room was super dusty. I asked for double bed, but they have just single. Was uncomfortable to sleep together. Facilities could be updated. Carpet on the hall dirty and old. They could think about wristbands for all guest, instead of bringing card every time for dinner. To go to beach u have to go 15 min because of stairs.
With a stay at Smy Puerto de la Cruz in Puerto de la Cruz, you'll be within a 5-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Be Live Adults Only Tenerife, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Garden Beach and 7 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 7,8 Good
Based on 1 874 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6,7
Pros: Cleanliness
Excellent
9,6
Pros: Great Hotel , i liked to stay there , food and stuff was great , definitely i will back there again
Okay
5,0
Pros: Manager agreeing and apologised for poor service
Excellent
10,0
Pros: Nothing
Good
7,9
Pros: Buffet was very diverse and good quality for the money.
Excellent
9,6
Pros: Comfortable bed. Well stocked dining room at breakfast. Pleasant staff.
Good
7,9
Pros: Loved the plate of snacks delivered to the room each day.
Details
Reviews
Overall 7,8 Good
Based on 1 874 reviews
Location
9,2
Service
8,8
Cleanliness
8,1
Breakfast
8,1
Food
7,4
Room
6,4
WiFi
6,0
Amenities
5,8
Vibe
4,9
Comfort
4,3
Location
9,0
Service
8,8
Cleanliness
8,2
Breakfast
8,0
Food
7,6
Room
6,5
Amenities
5,8
Vibe
4,5
WiFi
4,5
Comfort
3,9
Beach
9,5
Location
9,4
Service
9,1
Breakfast
7,8
Food
7,6
Room
6,4
Amenities
6,1
Comfort
4,8
Vibe
4,4
WiFi
4,4
Location
9,2
Service
8,5
Cleanliness
8,2
Food
7,6
Room
6,2
Amenities
5,7
Comfort
4,7
Vibe
4,5
6,7 Good
Pros: Cleanliness
Cons: No tea making facilities in room
9,6 Excellent
Pros: Great Hotel , i liked to stay there , food and stuff was great , definitely i will back there again
Cons:
5,0 Okay
Pros: Manager agreeing and apologised for poor service
Cons: Queuing for restaurant queuing for food that kept running out and not being replaced fast enough not getting served with drinks fast enough they need more staff.
10,0 Excellent
Pros: Nothing
Cons: The whole experience
7,9 Good
Pros: Buffet was very diverse and good quality for the money.
Cons:
9,6 Excellent
Pros: Comfortable bed. Well stocked dining room at breakfast. Pleasant staff.
Cons:
7,9 Good
Pros: Loved the plate of snacks delivered to the room each day.
Cons: The Club Room 'extras' that we have experienced at another Be Live hotel are not the same here. There is no Club Room Bar with premium wine/spirits/snacks. The sunbathing area dedicated for Club Room guests is just divided from other sunbeds by a length of rope!
With a stay at Be Live Adults Only Tenerife, you'll be centrally located in Puerto de la Cruz, a 1-minute drive from Garden Beach and 7 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
When you stay at Hotel Gran Turquesa Playa in Puerto de la Cruz, you'll be on the boardwalk, a 1-minute drive from Garden Beach and 6 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
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Overall 7,7 Good
Based on 2 915 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
4,2
Pros: swimingpool
Excellent
8,0
Pros: The staff was extremely nice and helpful, especially the cleaning ladies. Always had a smile to offer! The room was comfortable with a good balcony. Great location!
Excellent
8,8
Pros: Kids animation was extraordinary nice
Excellent
8,8
Pros: The staff is very nice. The choise of food was good. The rooms are clean.
Excellent
8,3
Pros: Location, the view, food at diner.
Excellent
10,0
Pros: Ease of movement within the hotel. The excellent staff, From the moment we arrived until we left, we were treated with respect and friendliness. especially from the staff that were still there after our stay 2 years ago.
Excellent
10,0
Pros: Nice location , hotel very clean , perfect for family trips , all inclusive is definitely worth it , hard working staff
Excellent
10,0
Pros: For the price the breakfast is very good with a varied choice. Dining room tends to become crowded quickly but have an early breakfast and you will be fine. Always plenty of fresh fruit and many hot dishes. Tables cleaned promptly. Staff friendly
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Details
Reviews
Overall 7,7 Good
Based on 2 915 reviews
Location
8,7
Service
8,2
Breakfast
7,0
Room
5,6
Comfort
5,4
Value
5,3
Food
5,2
Vibe
4,7
Bar
4,4
WiFi
1,5
Beach
9,8
Location
9,0
Service
7,9
Breakfast
7,4
Room
6,2
Food
6,0
Comfort
5,7
Vibe
5,4
WiFi
0,8
Beach
9,8
Location
8,8
Service
8,3
Pool
6,4
Breakfast
6,4
Food
5,9
Room
5,7
Comfort
5,3
Value
5,1
Vibe
4,5
WiFi
1,1
Location
9,0
Service
8,0
Room
5,2
Food
5,2
Vibe
4,3
4,2 Okay
Pros: swimingpool
Cons: the bed was very bad ,the views from my room horrible .the spa is no included ,and they dont tell u until after making the payment
8,0 Excellent
Pros: The staff was extremely nice and helpful, especially the cleaning ladies. Always had a smile to offer! The room was comfortable with a good balcony. Great location!
Cons: The only negative side of the hotel was really the food. It was rather bland (even the eggs!), sauces on the side were too greasy, fish often not thoroughly cooked. Options particularly limited if one doesn't eat meat.
8,8 Excellent
Pros: Kids animation was extraordinary nice
Cons: Old but well maintained furniture
8,8 Excellent
Pros: The staff is very nice. The choise of food was good. The rooms are clean.
Cons: The hotel is older but maintained and kept clean; serious rennovation would improve the hotel. The outer pool is not very big and the inner pool is not included in the price. The kids pool lacks accessories for playing.
8,3 Excellent
Pros: Location, the view, food at diner.
Cons: After we reserved the room we tried to contact the hotel by e-mail and phone, but nobody answer. When we arrived at hotel, we asked about a parking place and the receptionist directed us at a free public parking in the nearby. After two days our car was pick-up from the parking, because there took place a event which was hosted by the hotel. We had to pay 127 Euros to the Police and Pick-up company. When I requested help at the reception they said that they don't know what's happened in the parking place. We received a room near the supply gate and in the morning it was very noisy.
10,0 Excellent
Pros: Ease of movement within the hotel. The excellent staff, From the moment we arrived until we left, we were treated with respect and friendliness. especially from the staff that were still there after our stay 2 years ago.
Cons: Having to leave and go home.......
10,0 Excellent
Pros: Nice location , hotel very clean , perfect for family trips , all inclusive is definitely worth it , hard working staff
Cons:
10,0 Excellent
Pros: For the price the breakfast is very good with a varied choice. Dining room tends to become crowded quickly but have an early breakfast and you will be fine. Always plenty of fresh fruit and many hot dishes. Tables cleaned promptly. Staff friendly
Cons: For the money it's fine .
When you stay at Hotel Gran Turquesa Playa in Puerto de la Cruz, you'll be on the boardwalk, a 1-minute drive from Garden Beach and 6 minutes from Loro Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Located in Puerto de la Cruz, Hotel Marquesa is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
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Overall 7,7 Good
Based on 2 125 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Okay
5,0
Pros: Location. Reception staff were good
Good
7,0
Pros: Location perfect
Okay
5,4
Pros: Food
Good
7,0
Pros: Breakfast= not a lot
Okay
4,0
Pros: It was Horrible ..Coffee was Disgusting ..The Bread rolls were Rock hard ..As for the rest of it ..No Comment
Excellent
8,0
Pros: Very good value. Central and convenient. Helpful staff. Historic building with modern additions.
Good
7,1
Pros: Great location.
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Details
Reviews
Overall 7,7 Good
Based on 2 125 reviews
Location
9,0
Value
8,4
Service
8,3
Vibe
6,3
Cleanliness
6,0
Breakfast
5,7
Food
5,4
Room
5,3
Comfort
4,7
WiFi
1,4
Location
8,9
Service
8,3
Value
8,1
Room
5,5
Cleanliness
5,3
Comfort
5,3
Breakfast
4,9
Food
4,8
Location
9,1
Service
8,4
Amenities
7,4
Cleanliness
5,9
Vibe
5,9
Breakfast
5,5
Food
5,5
Comfort
4,5
Room
4,3
Location
9,2
Service
8,2
Amenities
7,1
Breakfast
6,2
Cleanliness
6,0
Vibe
6,0
Food
5,7
Comfort
5,0
Room
4,9
5,0 Okay
Pros: Location. Reception staff were good
Cons: Lift kept braking down, Not enough towels left for 2 people, Toilet system took forever to fill. Shower had no mat or means to stop you slipping. Extremely dangerous for elderly guests. evening meals often cold or lukewarm.
7,0 Good
Pros: Location perfect
Cons: Breakfast was cold and sometimes not enough staff in afternoon at the restaurant/bar. Wait was long for drinks which is a real shame as the hotel is lovely
5,4 Okay
Pros: Food
Cons: Old staf and sad around, to Dark
7,0 Good
Pros: Breakfast= not a lot
Cons: Breakfast was terrible similar to a works canteen. Plates cold and queues for tea and coffee. I can't remember a member of staff with a smile on their face.
4,0 Okay
Pros: It was Horrible ..Coffee was Disgusting ..The Bread rolls were Rock hard ..As for the rest of it ..No Comment
Cons: The bells in The Church opposite Made a hell of a Noise Very hour from 6.00am in the Morning ..The building is very old
8,0 Excellent
Pros: Very good value. Central and convenient. Helpful staff. Historic building with modern additions.
Cons: I found nothing to dislike.
7,1 Good
Pros: Great location.
Cons: Breakfast was not amazing. Many things but not so much quality. It was ok, but a bit old and needs a bit of maintenance.
Located in Puerto de la Cruz, Hotel Marquesa is within a 15-minute drive of Loro Park and Garden Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Located in Puerto de la Cruz, Hotel Blue Sea Puerto Resort is within a 15-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 7,5 Good
Based on 2 584 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Good
6,0
Pros: The food was varied enough for a 3 night stay, the hotel was clean and the staff were lovely.
Okay
5,4
Pros: Location, size of the room
Excellent
9,0
Pros: We had all inclusive, food was very good, drinks bit more sweet than we are used to, but still fine. Furniture was bit old, but it had no impact on our stay, bed was comfortable, pillow was better than mine at home! :D Pool was quiet cold, even heated one was only 26 degrees, but on the other side I have to say it was beginning of December so the weather is not same as during summer season.
Excellent
9,6
Pros: Amazing view, delicious food, friendly staff.
Excellent
10,0
Pros: very good food, very clean, nice personal, very nice tables in reception room
Excellent
10,0
Pros: Restaurant staff always were polite.
Good
7,5
Pros: Lovely staff really doing best job. Easy check in check out. Spacious rooms. Clean (except the carpets)- the housekeeping staff seems to do the best they can with the dated facilities.
Details
Reviews
Overall 7,5 Good
Based on 2 584 reviews
Location
8,3
Service
8,1
Value
8,0
WiFi
7,0
Cleanliness
6,6
Room
6,3
Breakfast
6,1
Food
5,9
Vibe
3,9
Service
8,1
Location
8,0
Value
7,8
Cleanliness
7,3
Room
6,9
Amenities
6,1
Bar
6,0
Food
6,0
Breakfast
5,8
WiFi
5,5
Vibe
3,0
Location
8,5
Value
8,1
Service
8,0
Room
7,1
Cleanliness
6,8
Breakfast
6,5
WiFi
5,8
Vibe
4,1
Location
8,5
Service
8,0
Comfort
5,9
Amenities
5,9
Breakfast
5,8
Cleanliness
5,6
Room
5,6
Food
5,2
Vibe
3,8
6,0 Good
Pros: The food was varied enough for a 3 night stay, the hotel was clean and the staff were lovely.
Cons: The hotel was dated, the hotel I thought I'd booked was modernised. The food was warm not hot we had to use the microwave to heat most of our meals. There was only a microwave in one of the restaurant and not the one we preferred, which was in hotel Canarias.
5,4 Okay
Pros: Location, size of the room
Cons: Room is not cleaned daily. Bedsheets were not changed regularly. We had to go to a different building for a breakfast. Gym closes early at 8pm and it’s very small. Indoor swimming pool is very small
9,0 Excellent
Pros: We had all inclusive, food was very good, drinks bit more sweet than we are used to, but still fine. Furniture was bit old, but it had no impact on our stay, bed was comfortable, pillow was better than mine at home! :D Pool was quiet cold, even heated one was only 26 degrees, but on the other side I have to say it was beginning of December so the weather is not same as during summer season.
Cons:
9,6 Excellent
Pros: Amazing view, delicious food, friendly staff.
Cons:
10,0 Excellent
Pros: very good food, very clean, nice personal, very nice tables in reception room
Cons: pilows
10,0 Excellent
Pros: Restaurant staff always were polite.
Cons:
7,5 Good
Pros: Lovely staff really doing best job. Easy check in check out. Spacious rooms. Clean (except the carpets)- the housekeeping staff seems to do the best they can with the dated facilities.
Cons: Evening entertainment awful, I don't think people would be able to take it if not the all inclusive open bar.. Carpets throughout the hotel very dirty with old staines. Cocktails and wine included in the all inclusive offer tasted horrible, also coffee wasn't great - during mealtimes certain drinks were not available I.e.coffee only during breakfast, fizzy soft drinks and sparkling water off at breakfast.
Located in Puerto de la Cruz, Hotel Blue Sea Puerto Resort is within a 15-minute drive of Lago Martianez Swimming Pools and Garden Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
When you stay at Hotel Maga in Puerto de la Cruz, you'll be near the beach, a 5-minute drive from Lago Martianez Swimming Pools and 7 minutes from Garden Beach.
Overall 7,3 Good
Based on 991 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
Okay
5,0
Pros: The location of Hotel Maga was the best thing about it, very centrally located in Puerto de la Cruz. The room was nothing special, but most importantly, it was clean. In general I would describe my experience at Hotel Maga as: I got what I paid for, nothing more, nothing less. If the front desk customer service had been better, I probably would have left feeling that I got more than what I paid for. On arrival at 20:30 in the evening, the man at the front desk checked us in very quickly. I had my three children with me (9 years, 5 years and a one year old sleeping in the buggy), I also had two cabin size suitcases and of course, a buggy. My room was located on the third floor, I asked the man to direct me to the lift, he said "there is a lift from the first floor only, you will have to go to the first floor and then take the lift from there". So I asked him how he expected me to get up there with 2 suitcases, a buggy and three children. He told me to wait and he would get help. He went to the bar next door and asked one of the waiters to come and help me. When the waiter arrived, he looked like he was 90 years old and about to chuckle over. He was a very friendly man and he did help me with my buggy, but I could see that he was struggling. I feel that the man at the front desk should have offered to help me or offered a solution, maybe somewhere to leave my buggy! When checking out, I gave this exact feedback to a lovely young lady who was at the front desk, she apologised on his behalf for informed me that he was the boss and they did have an option to leave the buggy in the reception area. This ruined my stay a little as I specifically booked this hotel as it asid it was child friendly.
Good
6,0
Pros: The location was handy. It was comfortable although no facilities in it. Ie kettle, iron.if you get
Excellent
8,8
Pros: Very clean but old looking but can not grumble about the price you get what you pay for
Good
7,0
Pros: Room was big enough, clean and comfortable.
Okay
5,0
Pros: central located
Poor
1,0
Pros: Nothing
Good
7,0
Pros: Staff was lovely
Excellent
10,0
Pros: Great Restaurant as well
Details
Reviews
Overall 7,3 Good
Based on 991 reviews
Value
9,2
Location
8,8
Food
8,6
Service
8,1
WiFi
7,4
Cleanliness
4,8
Breakfast
4,7
Room
4,4
Comfort
3,3
Amenities
3,3
Vibe
2,2
Value
9,4
Location
8,9
Food
8,5
Service
7,9
Cleanliness
4,5
Room
4,3
Comfort
3,5
Amenities
3,2
Vibe
1,8
Location
8,5
Service
8,2
Room
4,4
Comfort
3,5
Room
3,6
Comfort
3,2
5,0 Okay
Pros: The location of Hotel Maga was the best thing about it, very centrally located in Puerto de la Cruz. The room was nothing special, but most importantly, it was clean. In general I would describe my experience at Hotel Maga as: I got what I paid for, nothing more, nothing less. If the front desk customer service had been better, I probably would have left feeling that I got more than what I paid for. On arrival at 20:30 in the evening, the man at the front desk checked us in very quickly. I had my three children with me (9 years, 5 years and a one year old sleeping in the buggy), I also had two cabin size suitcases and of course, a buggy. My room was located on the third floor, I asked the man to direct me to the lift, he said "there is a lift from the first floor only, you will have to go to the first floor and then take the lift from there". So I asked him how he expected me to get up there with 2 suitcases, a buggy and three children. He told me to wait and he would get help. He went to the bar next door and asked one of the waiters to come and help me. When the waiter arrived, he looked like he was 90 years old and about to chuckle over. He was a very friendly man and he did help me with my buggy, but I could see that he was struggling. I feel that the man at the front desk should have offered to help me or offered a solution, maybe somewhere to leave my buggy! When checking out, I gave this exact feedback to a lovely young lady who was at the front desk, she apologised on his behalf for informed me that he was the boss and they did have an option to leave the buggy in the reception area. This ruined my stay a little as I specifically booked this hotel as it asid it was child friendly.
Cons: The front desk customer service
6,0 Good
Pros: The location was handy. It was comfortable although no facilities in it. Ie kettle, iron.if you get
Cons: The toilet was in another room.
8,8 Excellent
Pros: Very clean but old looking but can not grumble about the price you get what you pay for
Cons: Next to a night club noise till early hours
7,0 Good
Pros: Room was big enough, clean and comfortable.
Cons: We didn't really mind, but it's worth noting that the party sounds outside can continue to pretty late.
5,0 Okay
Pros: central located
Cons: check in was lousy, not professional. the guy, I most probably the owner/partner copied my oassport and return put the room key on the desk. no words, no eyecontact, nothing. most of the time the reception was empty not staffed. what I really criticize is the fact, that the rooms are extreme noisy until 5;30-6 AM street noise from people talking, singing, shouting, fighting in the cafe, bar, restaurant or in the street.
1,0 Poor
Pros: Nothing
Cons: POOR ... Disgusting.... horrible Room dirty , furnitures old and broken ... lightning poor, bathroom dirty and broken
7,0 Good
Pros: Staff was lovely
Cons: For 25£ just perfect
10,0 Excellent
Pros: Great Restaurant as well
Cons:
When you stay at Hotel Maga in Puerto de la Cruz, you'll be near the beach, a 5-minute drive from Lago Martianez Swimming Pools and 7 minutes from Garden Beach.
With a stay at HC Hotel Magec, you'll be centrally located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and San Felipe Castle. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 6,8 Good
Based on 1 370 reviews
All reviews
- All reviews
- Couples
- Families
Good
6,0
Pros: Breakfast is definitely good, lots of choice of cheese, bread, Exceptional, meal is definitely satisfying, Very good coffee Centrally good located hotel, close to all city attractions, clubs, bars, pubs, nightlife Night receptionist Andri is lovely
Okay
4,0
Mediocre
3,8
Pros: The Location was good
Okay
5,0
Pros: The roof-top pool with the pool bar was really nice. Very beautiful view!
Good
6,0
Pros: Good, healthy breakfast, good location, ok gym, but could easily be improved
Okay
5,0
Excellent
8,0
Pros: good localization, nice view
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Details
Reviews
Overall 6,8 Good
Based on 1 370 reviews
Location
8,3
Service
7,8
Breakfast
7,3
Value
6,8
Cleanliness
6,1
Food
5,3
Room
4,6
WiFi
3,9
Wellness
3,8
Pool
3,7
Comfort
3,5
Amenities
2,2
Vibe
1,9
Location
8,3
Service
7,3
Cleanliness
5,6
Food
5,5
Room
4,1
Pool
4,0
Comfort
3,6
WiFi
2,8
Vibe
1,7
Service
7,6
6,0 Good
Pros: Breakfast is definitely good, lots of choice of cheese, bread, Exceptional, meal is definitely satisfying, Very good coffee Centrally good located hotel, close to all city attractions, clubs, bars, pubs, nightlife Night receptionist Andri is lovely
Cons: You have to pay for using wi-fi in the room which is absurd, why the hotel charge for wi-fi? It's ridiculous, also the "free wi-fi"in the lobby is very slow , disconnecting every time, Very wrong to pay for surfing and using the safe in the room Very disappointed
4,0 Okay
Pros:
Cons: The free internet was not working. There was another internet connection provided by the hotel, but it was not free!
3,8 Mediocre
Pros: The Location was good
Cons: I honestly don‘t know who gave this Hotel 4 Stars but to me it was all in all a 2 Star Hotel.. I wouldn’t even rate one Star for this Hotel There was legit mildew in the fridge of my Uncle and Aunt‘s room.. In my fridge there was a old Coca Cola bottle.. And that in a reputed 4 Star Hotel! One leg of my bed broke off and they just added some wood pieces to get the same height with the other legs. And the buffet in the morning was also quite bad.. everyday the same and sometimes they just warmed up vegetables from dinner. AND I was told by the hotel staff that it was a cold winter.. SO? Why didn’t you have a radiator or something to warm up the rooms? Teneriffa literally had 13-15 degrees at night! We all flew home with a very bad cold! NEVER EVER AGAIN.
5,0 Okay
Pros: The roof-top pool with the pool bar was really nice. Very beautiful view!
Cons: The quality of the food for breakfast was extremely bad. I never had the case where I saw such a big buffet, but could not find anything which I wanted to eat... The croissants and most of the offered pastry where really dry (like they have been offered in the same baskets already for several days), the fried eggs were still raw on the top, the (cold) fried bacon on the plate had chunks of cold fat all over the place, the coffee tasted like (and most likely was) instant coffee, the juice and yogurt tasted more like chemicals than anything close to real fruits or normal yogurt - these are just a few examples, but it extends basically to the full buffet. I got the impression, this hotel offers a lot of food to feed the enormous number of guests, but completely lost the quality feedback loop.
6,0 Good
Pros: Good, healthy breakfast, good location, ok gym, but could easily be improved
Cons: Weak coffee, the qym opened late (10 am)
5,0 Okay
Pros:
Cons: The cooked breakfast had been sitting a long time and was lukewarm. the scrambled eggs were all dried up. The bed was hard. I had an ache in my side for the first hour of every day. There was no internet access in our room.
8,0 Excellent
Pros: good localization, nice view
Cons: balcony door didn't close propertly, breakfasts were medicore.
With a stay at HC Hotel Magec, you'll be centrally located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and San Felipe Castle. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
Where to stay in Puerto de la Cruz?
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