Puerto Palace

C/ Celestino Cobiella Zaera 2, 38400 Puerto de la Cruz, Tenerife, Spain
+34 922 372 460

Cheapest
rate per night

8,6

Excellent
based on 2 951 reviews
Puerto Palace - Puerto de la Cruz, Tenerife, Spain
Check-in
-
Check-out
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KAYAK R1 646
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Good to know

Distance to city centre 0,7 km
Location rating 7,5
Nearest airport Puerto del Rosario Fuerteventura
Distance to airport 262,6 km

Rooms

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Reviews

Pros

Cons

Traveller rating

73
49
14
0
0

Time of year

Traveller type

Show reviews that mention

+
apart from news in 2 reviews
breakfast was excellent in 45 reviews
comfortable bed in 26 reviews
dining room in 9 reviews
good value in 8 reviews
little bit in 14 reviews
lovely pool in 55 reviews
mon to fri in 2 reviews
nice hotel in 29 reviews
noisy room in 10 reviews
room with sea in 31 reviews
sea view in 19 reviews
staff great in 37 reviews
town centre in 14 reviews
  • Excellent
    Nov 2019
    9,6

    Food, staff and confort were excellent

    Location, as there was a big hill, but you can get a taxi for 5 euros back.

  • Good
    Nov 2019
    7,5

    Ideal location, great facilities and good pool view room

    Nothing Great value for money. Stayed many times

  • Okay
    Nov 2019
    5,0

    It feels like being in a hotel from the 20th century, built many years ago and poorly maintained. The breakfast is really poor quality, many options but nothing tasty, barely can find something to eat. The staff at the restaurant seemed bored also. There is literally no wifi in the rooms and couldn’t use the wardrobe because of the smell. The location is a bit far from the center and there are only a few parking places available at the hotel. Need to search for parking in the neighborhood. Definitely not a place for young people.

  • Good
    Nov 2019
    8,0

    The location of the hotel is excellent, the breakfast was good and tasty, the cleanliness of the hotel was good and the staff were quite helpful.

    I would expect the staff to have a better english language for better communication, I didn't like the fact that you have to pay if you want to use the safe (it's any how in the room...) and didn't like that you have to pay if you want to change the pool towel.

  • Okay
    Oct 2019
    4,2

    Only breakfast was good

    People on reception do not tell me what facility I can have in hotel, do not tell me about breakfast included , room don’t respond what I booked ( was smaller than I booked ) and have no any view!!!!! I booked pool view.

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About

Overview

With a stay at Puerto Palace in Puerto de la Cruz, you'll be within a 5-minute drive of Loro Park and Garden Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,6 Excellent

based on 2 951 reviews

9,2

Pool

9,0

Cleanliness

6,5

WiFi

6,1

Beach

Things to know

  • Pleasant hotel grounds
  • Friendly service
  • Great menu
  • Clean hotel facilities

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Babysitting or child care
Car hire
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Game room
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Playground
Storage available
Terrace/Patio
Lift
Hiking
Massage
Business centre
Child pool
No smoking
Hairdryer
Pets not allowed
Wedding services
Outdoor tennis
Linens
Towels
Spa

FAQs when booking at Puerto Palace

Where is Puerto Palace located?

Puerto Palace is located at C/ Celestino Cobiella Zaera 2, 0,7 km from the centre of Puerto de la Cruz. Parque Taoro is the closest landmark to Puerto Palace.

When is check-in time and check-out time at Puerto Palace?

Check-in time is 14:00 and check-out time is 12:00 at Puerto Palace.

Does Puerto Palace offer free Wi-Fi?

Yes, Puerto Palace offers free Wi-Fi.

Does Puerto Palace offer free parking?

No, Puerto Palace does not offer free parking.

Does Puerto Palace offer free airport shuttle service?

No, Puerto Palace does not offer free airport shuttle service.

How far is Puerto Palace from the airport?

Puerto Palace is 22 km from Santa Cruz de Tenerife Tenerife-Norte.

Can you bring pets to Puerto Palace?

No, pets are not allowed at Puerto Palace.

Does Puerto Palace have a pool?

Yes, Puerto Palace has a pool on-site.

Photos

Puerto Palace - Puerto de la Cruz - Bedroom All photos (53)
Puerto Palace - Puerto de la Cruz - Balcony Balcony (3)
Puerto Palace - Puerto de la Cruz - Banquet hall Banquets (2)
Puerto Palace - Puerto de la Cruz - Bathroom Bathroom (4)
Puerto Palace - Puerto de la Cruz - Bedroom Bedroom (11)

Location

Most popular landmarks

  • Parque Taoro 0,4 km
  • Risco Belle Aquatic Gardens 0,6 km
  • Sitio Litre 0,9 km
  • Plaza del Charco 0,9 km
  • Playa del Castillo San Felipe 1 km
  • Museo Arqueológico del Puerto de la Cruz 1 km

Getting around

Santa Cruz de Tenerife Tenerife-Norte 22 km
Granadilla Tenerife-Sur 40,5 km

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