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Hotel Puerto Palace
4 stars

Hotel Puerto Palace

c/ Dr, Cobiella Zaera s.n., 38400 Puerto de la Cruz, Tenerife, Spain
Puerto de la Cruz, Spain
See location+34 922 372 460
From
R1 281
Cheapest

rate per night

8,6
Very good
based on 3879 reviews
3 879 reviews
Room type
Provider
Nightly total
Double room
R1 281
Standard Room
R1 361
King room
R2 089
51 more Hotel Puerto Palace deals
51 more Hotel Puerto Palace deals

Photos of Hotel Puerto Palace

Overview

Family-friendly hotel with 2 outdoor pools and 2 hot tubs This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

Latest deals for Hotel Puerto Palace

Thu 18/9
Fri 19/9
King room
No inclusions
1 king bed
R2 089
nightly with fees
No inclusions
bed type unknown
R2 100
nightly with fees
No inclusions
bed type unknown
R2 438
nightly with fees
Double room
No inclusions
1 twin bed
R1 281
nightly with fees
No inclusions
bed type unknown
R1 523
nightly with fees
No inclusions
bed type unknown
R1 709
nightly with fees
No inclusions
bed type unknown
R1 733
nightly with fees
Standard Room
No inclusions
bed type unknown
R1 361
nightly with fees
No inclusions
bed type unknown
R1 399
nightly with fees
No inclusions
bed type unknown
R1 517
nightly with fees
No inclusions
bed type unknown
R1 534
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Puerto Palace

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Beach access
  • Fishing
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Mini-golf
  • Table tennis
  • Basketball court
  • Hiking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Private bathroom
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

General

  • Family rooms
  • Pool view
  • Storage available
  • Sea view
  • Solarium
  • Soundproof rooms
  • Telephone

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Refrigerator
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Drying rack for clothing

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Hotel Puerto Palace

8,6
Very good
3879 verified ratings
Wonderful
1859
Very good
979
Good
588
Okay
198
Fair
128
Mediocre
67
Poor
60

Summary of reviews

Guests say
Guests appreciated the spacious rooms and good value for money, along with friendly staff and decent food options. However, many expressed dissatisfaction with the cleanliness and service, noting issues such as dirty rooms, unhelpful staff, and a lack of attention to guest needs. The location was also a concern for some, being a bit far from the center and beach.
AI-generated from customer reviews
Room Size8 out of 10
Value for Price7.5 out of 10
Location2.5 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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Location

c/ Dr, Cobiella Zaera s.n., 38400 Puerto de la Cruz, Tenerife

What's nearby

  • Parque Taoro0.4 km
  • Risco Belle Aquatic Gardens0.6 km
  • Centro de las Orquideas0.7 km
  • Centro de Buceo El Cardumen0.7 km
  • Casa Iriarte0.8 km
  • Sitio Litre0.9 km
  • Plaza del Charco0.9 km
  • Playa del Castillo San Felipe1 km
  • Museo Arqueológico del Puerto de la Cruz1 km
  • Iglesia de Nuestra Señora de la Peña de Francia1 km
  • Castillo San Felipe1 km
  • Museo de Arte Contemporáneo Eduardo Westerdahl1.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 19056

When to book a room at Hotel Puerto Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Puerto Palace

  • How long should you stay at Hotel Puerto Palace? KAYAK users usually book their rooms here for 12 days.

FAQs when booking at Hotel Puerto Palace

  • Where is Hotel Puerto Palace located?

    Hotel Puerto Palace is located at c/ Dr, Cobiella Zaera s.n., 0,7 km from the centre of Puerto de la Cruz. Parque Taoro is the closest landmark to Hotel Puerto Palace.

  • When is check-in time and check-out time at Hotel Puerto Palace?

    Check-in time is 16:00 and check-out time is 12:00 at Hotel Puerto Palace.

  • Does Hotel Puerto Palace offer free Wi-Fi?

    Yes, Hotel Puerto Palace offers free Wi-Fi.

  • How far is Hotel Puerto Palace from the airport?

    Hotel Puerto Palace is 21,6 km from Santa Cruz de Tenerife Tenerife-Norte.

  • Does Hotel Puerto Palace have a pool?

    Yes, Hotel Puerto Palace has a pool on-site.

  • How does KAYAK find such great Hotel Puerto Palace hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerto Palace in Puerto de la Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerto Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerto Palace.

See more FAQs

Nearby hotels and places to stay

Closest

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4-star hotel
27% cheaperParque San Antonio7.3 Good (1 419 reviews)0,18 kmRestaurant, Room serviceR1 454+
4-star hotel
Hotel Tigaiga
9.2 Excellent (1 533 reviews)0,29 kmOutdoor pool, Restaurant, Bar/LoungeR2 977+
2-star hotel
66% cheaperGlobales Acuario6.9 Good (1 510 reviews)0,44 kmOutdoor pool, Restaurant, Bar/LoungeR666+
3-star hotel
Hotel Elegance Miramar6.7 Good (613 reviews)0,53 kmFitness centre, Restaurant, Cable or satellite TVR2 207+

Cheapest

See cheapest stays in Puerto de la Cruz
2-star hotel
66% cheaperGlobales Acuario6.9 Good (1 510 reviews)0,44 kmOutdoor pool, Restaurant, Bar/LoungeR666+
1-star hotel
63% cheaperHotel Don Cándido8.1 Excellent (1 785 reviews)0,53 kmOutdoor pool, Free Wi-Fi, Business centreR736+
2-star hotel
56% cheaperHotel Tejuma7 Good (1 543 reviews)0,57 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasR876+
4-star hotel
27% cheaperParque San Antonio7.3 Good (1 419 reviews)0,18 kmRestaurant, Room serviceR1 454+

Most recommended

See most recommended stays in Puerto de la Cruz
4-star hotel
Hotel Tigaiga
9.2 Excellent (1 533 reviews)0,29 kmOutdoor pool, Restaurant, Bar/LoungeR2 977+
1-star hotel
63% cheaperHotel Don Cándido8.1 Excellent (1 785 reviews)0,53 kmOutdoor pool, Free Wi-Fi, Business centreR736+
4-star hotel
27% cheaperParque San Antonio7.3 Good (1 419 reviews)0,18 kmRestaurant, Room serviceR1 454+
2-star hotel
56% cheaperHotel Tejuma7 Good (1 543 reviews)0,57 kmRoom service, Free Wi-Fi, Wi-Fi available in all areasR876+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,7
0,7 km
Santa Cruz de Tenerife Tenerife-Norte
22,0 km

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