|""Beautiful atmosphere, staff incredible""||(in 39 reviews)|
|"great beach and surroundings."||(in 1 review)|
|"Everything was perfect for us."||(in 10 reviews)|
|"parking location far away."||(in 1 review)|
|"Hotel was 4star+ before years ago."||(in 4 reviews)|
|"The bed was not comfortable at all."||(in 3 reviews)|
|food was good||in 103 reviews|
|friendly staff||in 94 reviews|
|everything was perfect||in 26 reviews|
|excellent service||in 20 reviews|
|old hotel||in 15 reviews|
|location far||in 11 reviews|
|hot water||in 8 reviews|
|many options||in 8 reviews|
|nice place||in 8 reviews|
|bed was not comfortable||in 7 reviews|
|great beach||in 6 reviews|
|network and wifi||in 6 reviews|
|beg bugs||in 2 reviews|
|desire to return||in 2 reviews|
|fumigated||in 2 reviews|
My personal overview
The hospitality was very good in all departments, specially the entertainment staff. food on buffet and restaurants was great.
Front desk staff were friendly but they definitely need training in communicating effectively and accurately with the guest's, to reassure the customer with veracity and understanding for customer satisfaction. Rooms are extremely outdate.
worth the money
Staff was excellent, food was great and drinks plentiful. Would stay here for sure.
Rooms are outdated and no King size beds.
Aftershow and environment
Took too long to check in
The staff was great! Loved the shows!
Need to try to make an actual piña colada, it was like water!!
Located on the northern coast of the Dominican Republic, Sunscape Puerto Plata offers a top spot for vacationers, honeymooners, and families looking to get away. In addition to beautiful beaches and captivating jungles, the area provides plenty to do. Its convenient location on Playa Dorada beach is only 20 minutes from the Puerto Plata International Airport. There are plenty of restaurants, water sport activities, and explorations to partake in, as well as the Core Zone Teens Club, which makes Sunscape Puerto Plata an ideal destination for families with children and teens.
The dining options include four a la carte restaurants, a buffet, two snack bars, a grill, and a cafe. These establishments feature a variety of international cuisine, including Asian and Italian fare. There’s also a pool bar, where guests can actually swim up and order, then enjoy their beverages while swimming and socializing. The Starlight Music Lounge and the Veranda offer unique ways to drink and hang out with friends and family.
There’s no shortage of activities to keep the whole family busy at Sunscape Puerto Plata. Water sports like scuba diving, windsurfing, kayaking, and more can make a stay memorable. Other daily activities include volleyball, tennis, foosball, and golf, which takes place on the 18-hole golf course designed by Robert Trent Jones.
Sunscape Puerto Plata also provides wedding services. With an ocean backdrop and photo opportunities around the resort, the hotel is an ideal spot for that special day. The couple can relax before or after the wedding with a couples’ massage, and the convenient wedding packages offered by the hotel make it easy to plan the big event.
based on 448 reviews
Policies vary by room type and provider.
Sunscape Puerto Plata is located at Carretera Luperon Km 5 in Playa Dorada Beach and Golf Club, 5,6 km from the centre of Puerto Plata. Playa Dorada Golf Club is the closest landmark to Sunscape Puerto Plata.
Check-in time is 15:00 and check-out time is 12:30 at Sunscape Puerto Plata.
No, Sunscape Puerto Plata does not offer free Wi-Fi.
Yes, Sunscape Puerto Plata offers free parking.
No, Sunscape Puerto Plata does not offer free airport shuttle service.
Sunscape Puerto Plata is 8,4 km from Puerto Plata La Union. Sunscape Puerto Plata is 40,6 km from Santiago de los Caballeros.
Yes, Sunscape Puerto Plata has a pool on-site.