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|"Excellent staff very helpful."||(in 146 reviews)|
|"Overall everything was great experience."||(in 8 reviews)|
|"Beautiful view, kind staff, very good location!"||(in 70 reviews)|
|"Music was very loud and awful."||(in 17 reviews)|
|"No hot water in shower"||(in 38 reviews)|
|"Bar at pool was closed."||(in 18 reviews)|
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Nice but not excellent
I loved the view of the pool area and next to the beach, everything looked nice.
I was disappointed with the breakfast cause I thought it was included with my stay since it said online "breakfast was included" so kinda like false advertisement. The blow dryer didn't work in my hotel room, so had to use the fan to dry my hair!
Nice room with nice views.
The first time that I had been in a hotel that had me sign and initial on paperwork upon my arrival, to NOT bring outside food, coolers even leftovers from a restaurant. We were not allowed to bring in outside drinks, even water! Unless you purchase from their hotel. It was definitely a turn off. The irony of it all was that there was a microwave in the room.
Very clean and comfortable
One of the staff members was very rude to us when we arrived but his supervisor quickly stepped up and corrected him and she offered us free breakfast. I was very impressed. I was about to cancel the reservation and book another hotel but she won my business. I will be using the hotel again
Excellent EXCEPT For Check-Out / Check-In
EVERYTHING at the hotel was very good to excellent with the exception of the Check-In/Check-Out process.
We (and people trying to Check-In) waited almost an hour to check out. The reason is that for most of the time, they had ONE PERSON at the deck..... FINALLY, they added two people to the desk, but this is just POOR MANAGEMENT!!! Why in the world would you have ONE PERSON at the Check-In/Check-Out Desk at the busy check-in/check-out time (11AM)???? Common sense tells you to have THREE PEOPLE at the desk from the hours of 10:30 to 11:30. Just having 3 people at that desk during that one hour would have allowed people to check out and check in much faster than waiting an hour. You can reduce the number of people to 2 at 11:30.
Staff is not nice
I asked for a late check-out and wanted to charge me $10 for one hour. Difficult parking too. I bought a hat at the boutique with a minor defect and asked them for a discount and they said they couldn't sell me the hat because it would look bad on the hotel to sell defective merchandise. Beware, if You need something like toothpaste (toiletries), they can't accommodate things like that, you have to wait until the store opens in order to buy it.
The Penasco Del Sol Hotel boasts the distinction of being both the only Three Diamond hotel in Peurto Penasco (Rocky Point) and also the only hotel within walking distance to Puerto Penasco’s downtown nightlife, attractions, and restaurants. The resort overlooks the Sea of Cortez and offers luxurious, oceanfront accommodations including 208 newly renovated deluxe, superior, and master suites with ocean views, as well as a conference center.
The hotel has a wide variety of dining options with four onsite restaurants. Miguel’s Restaurant offers an extensive breakfast buffet, local and American fare, indoor/outdoor dining options overlooking the pool and ocean, and live music on the weekends. Grab a cup of your favorite coffee to go at the coffee bar, Dulce Café and Co., or stay to enjoy a homemade dessert. Taquito’s offers a poolside dining experience specializing in Mexican cuisine, and the Chill Lobby Bar serves an assortment of cocktails, liquors, and wine where one can enjoy a pre-dinner cocktail or retire after dinner for drinks.
The Penasco Del Sol Hotel prides itself on hospitality and offers many amenities including a heated, ocean front pool and Jacuzzi that includes towel service, a pool bar, kids club, and cabana rentals. Complimentary Wi-Fi is throughout the hotel. Pet friendly rooms are available for dogs 45 pounds or less, for a $75 per stay fee which includes a dog bed, food and water bowls, and pet taxi. Other amenities include complimentary parking, laundry service, and an onsite car rental service.
Penasco Del Sol Hotel is an excellent choice for luxury, comfort, and the breathtaking views Puerto Penasco offers.
based on 1 101 reviews
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Most popular landmarks
- Playa Bonita Beach 0,8 km
- Malecon Fish & Shrimp Market 1,1 km
- Playa Mirador 1,7 km
- Playa Hermosa 2,9 km
- CEDO 5,3 km
- Bird Island 44,2 km