Pool staff and bartenders were fantastic. All other staff were also top notch.
Food was ok, room was warm, common areas were also warm
Iberostar Grand Paraiso is a high-end resort that's situated along Mexico's famed Riviera Maya. The Mexican Caribbean is one of the most popular destinations in the world for tourists, and this resort showcases to guests why that's true.
Part of the resort's appeal is in what surrounds it. Guests can venture off of the resort property to find all kinds of amazing natural beauty. In fact, there are hectares of natural reserves that cover picturesque lagoons, crystal white beaches, and natural coral reefs. History buffs can find plenty to do here, there are several sites nearby that explore the history of the Mayan people with authentic temples and pyramids that were recently discovered.
Iberostar Grand Paraiso is an all-inclusive resort, which means that once guests have booked their stay, they won't have to pay for a single thing while on-site. This all-inclusive price tag includes the many different amenities that are available on the property. Guests can partake in activities such as scuba diving excursions and fitness classes, or make use of amenities like the golf courses, and an on-site spa, all of which are part of the package.
No resort would be complete without some on-site dining options, and this resort has plenty. Bella Vista is a breakfast buffet that gets hungry guests started out right. La Brisa also offers a buffet, which features a Caribbean-style raw bar and grill. The views from this restaurant are second to none with a wraparound dining room offering a panoramic look at the nearby beach. Venezia is the resort's Italian restaurant with an Italian a-la-carte menu. Haiku offers Japanese fare, such as sushi and hibachi dishes. Rounding out the group of restaurants are L'Atelier, a gourmet dinner-only restaurant with dress code, and Toni's, a surf n' turf restaurant with seating at set times throughout the evening.
based on 30 reviews
Policies vary by room type and provider.
If you are looking for a special experience while you’re on vacation, book one of the Ocean Front or Villa rooms at the Iberostar Grand Paraiso resort, both of which come with a complimentary personalized Butler service. Through this service, you will be able to complete your check-in in your room, you will have your luggage unpacked and then packed before departure, you get a nightly turndown service that includes aromatherapy, you’ll receive the newspaper every day, and you can have your clothes ironed overnight. If available, you can also request a late check out.
Couples wishing to tie the knot overseas at the Iberostar Grand Paraiso resort have the option to choose one of the wedding packages on offer, or alternatively, to organize an A La Carte wedding choosing all the details from that will make their wedding unique and special. If you choose to go for a wedding package, there are 3 different ones that you can choose from depending on the number of guests attending and the services you would like to have. The basic Star Wedding package includes the ceremony, the venue rental, the bride’s bouquet, a champagne toast as well as dinner and cake.
Guests staying at the Iberostar Grand Paraiso resort will find plenty of activities to keep them entertained throughout the day. If you feel like learning something new, join a dancing class, a cooking class or a wine tasting session, and for something a bit more active, you can join tai chi, yoga or spinning classes. Other outdoor activities include basketball, volleyball and archery. Finally, water lovers can spend some time exploring the sea with kayaks and catamarans and try to spot sea turtles.
The fastest way to get to your accommodation at the Iberostar Grand Paraiso resort from the airport is by taxi, which will take about 35m with a one-way fare of around 1,000 MXN (about 50 USD) for up to three people. A more economical way would be to hop on the ADO public transport bus traveling in the direction of Playa Del Carmen. Traveling this way will take longer as the bus makes a few stops along the way, but a one-way fare is 250 MXN (about 12 USD) per person. This bus operates between 8:15 am and 11:45 pm.
If you are looking for an extra pampering experience while staying at the Iberostar Grand Paraiso resort, book the Sensations Luxury package, which is on offer at the spa of the resort. The package includes three different treatments and your experience will start with a Bamboo Scrub, followed by a Luxury Facial, and will end with a relaxing Sensory Sensations Massage. (Prices checked 19/06/19).
Iberostar Grand Paraiso is located at Carretera Chetumal - Puerto Juarez, Km. 309, 18,8 km from the centre of Playa del Carmen. Playa Paraíso is the closest landmark to Iberostar Grand Paraiso.
Check-in time is 15:00 and check-out time is 12:00 at Iberostar Grand Paraiso.
Yes, Iberostar Grand Paraiso offers free Wi-Fi.
Yes, Iberostar Grand Paraiso offers free parking.
No, Iberostar Grand Paraiso does not offer free airport shuttle service.
Iberostar Grand Paraiso is 26,8 km from Cozumel. Iberostar Grand Paraiso is 32,4 km from Cancún.
Yes, Iberostar Grand Paraiso has a pool on-site.