Book Payless hire cars in Houston

Houston, TX, United States
Dec 13 — Dec 20
Same drop-off
Houston, TX, United States
Mon 13/12
Noon
Mon 20/12
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Houston

Overall rating6.5 GoodBased on 205 reviews
Cleanliness
6.6
Comfort
6.9
Overall
6.5
Pick-up/Drop-off
6.1
Value for money
6.6

Recent reviews

Traveller rating
40
20
16
40
0
Find reviews that mention:
10.0
Good experiencePros:Ease of the process and friendly staffCons:Nothing to complain aboutReviewed Aug 3 2017
review fromkayak
3.6
Go Someplace ElsePros:The price was cheap, but so was the service was cheap to. I guess you get what you pay for.Cons:All the cars are filthy (there is no car wash onsite), the clerks have poor attitude. when you return the car there is no employees in the lot to check you in. You have to go into the office, wait in line and eventually the clerk will go outside and check your mileage. This was Houston, Tx during Super Bowl weekend and believe it they had NO additional staff on duty. From the time I got to the lot it took over 30 minutes before I could leave the lot to go to the airport.Reviewed Feb 7 2017
review fromkayak
8.0
Pros:Check-in: fast, professional, friendlyCons:Car windows were dirty and covered with a hazy film inside and out.Reviewed Oct 24 2017
review fromkayak
8.0
Friendly PersonelPros:Quick service and cheap price.Cons:The car reeked of cigarettes. Considering their paperwork said they pride themselves in a smoke-free fleet, it was especially nasty.Reviewed Jan 31 2017
review fromkayak
7.6
Pros:The pick up took longer than I expected but the driver was super friendly and nice.Cons:I didn't expect it to be closed when I dropped off the vehicle after 9am Saturday morning. I was a little disconcerted with just leaving the car without talking to anyone.Reviewed Jun 16 2019
review fromkayak
3.2
You get what you pay forPros:Lower rate that any other company by a good amount.Cons:We arrived at the location and they didn't have cars ready for us or the customer in front of us. They told us the cars were being cleaned. Car was finally available and we went to load up. I'm not a big clean freak at all, but there was trash throughout the car (wrappers, napkins), crumbs, and old spills that hadn't been cleaned at all. I can get past cleaning the car myself. The major issue was when we went to drop off the car the morning of our flight (~7:45a on a Saturday morning) they were closed and didn't open for another hour or so. No sign indicating how or where to turn in the car, no phone number to call, nothing. Just closed. Thankfully I knew they were affiliated with Budget so we went across the street to try to turn in the car and catch the airport shuttle. To turn in a Payless rental to Budget, you have to go into the office. Not a big deal but at this point, we had burned up a lot of time trying to figure out how to turn the car in. They did accept the car, but could not provide a receipt. Thankfully the amount was correct when the receipt was finally emailed to me later that day and all was good. My husband and I joked that if you want a trash free car and an open rental office, you have to Paymore, not Payless.Reviewed Sep 4 2018
review fromkayak
5.2
Never AgainPros:Not much. Employees were friendly, but it's Houston.Cons:Car was mediocre. Had a shimmy. Check-in was out of the 1970s w/ paper forms. Didn't have a car ready in the type I had reserved. Price was cheap until they added up all the insurance - doubled the price. Agent went to look for a car. Took 15 minutes with no communication. Nobody present at drop-off. Still don't have a receipt. I will NEVER rent from Payless again. Terrible.Reviewed Jul 22 2016
review fromkayak
6.8
Friendly person at the counter. Car needed a better cleaning.Pros:The car was comfortable. Brakes felt a little worn. A little sluggish, like it could use injector cleaner. The young lady at the counter was very helpful and nice.Cons:The car was dirty on the outside. The glass was so smeared on the inside it was hard to see out the windows sometimes.Reviewed May 19 2018
review fromkayak
10.0
Excellent car rentalPros:Great customer service. Easy and quick pickup and drop off. The car was well taken care of and cleaned well! Had vehicle for 5 days and paid less than $100. Person behind me was very impatient with the service reps and was rushing them. People sometimes need a reminder that there is a process to renting a car and that computers aren't always the fastest piece of technology.Reviewed Jul 12 2017
review fromkayak
2.0
Weird PoliciesCons:I could rent the card because I Didn't have a Social Security. I'm a International Tourist doing transit from Miami, but still they couldn't Help me. Weird company policies, thank God, another company (Dollar) save my trip.Reviewed Dec 29 2016
review fromkayak
8.0
Pros:Good price for a spacious carCons:N/aReviewed Sep 5 2017
review fromkayak
2.0
Pros:I did not like anythingCons:EverythingReviewed Dec 25 2019
review fromkayak

Where can I find Payless hire cars in Houston?

17330 Palmetto Pines, Payless car hires

Address

17330 Palmetto Pines

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 281 443 8477

Address

7714 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 713 634 0995

Good to know

Most popular location

7714 Airport Blvd

Most popular car type

Compact

Top tips for hiring a car from Payless in Houston

  • Compact car hires from Payless in Houston are around 32% cheaper than other car types, on average

FAQs about hiring a car from Payless in Houston