Economy | R1 438/day |
Compact | R2 206/day |
Intermediate | R1 458/day |
Full-size | R1 316/day |
People carrier | R1 817/day |
Full-size SUV | R2 109/day |
Premium | R1 603/day |
Luxury | R1 676/day |
Pick-up truck | R2 202/day |
Premium SUV | R2 264/day |
Standard SUV | R1 386/day |
Intermediate SUV | R1 588/day |
Compact SUV | R2 000/day |
One location in Houston Hobby Airport
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Reviews
8,0 Very Good
Apr 2021
Cons:
No Issues8,0 Very Good
Mar 2021
Pros:
Staff was friendly and helpful.2,0 Poor
Dec 2020
Pros:
NoCons:
Suv needed a tune up6,0 Okay
Nov 2020
Pros:
Easy check inCons:
They charged me for gas even though I filled up prior to returning4,0 Mediocre
Oct 2020
Cons:
I rented a BMW X-3, I was given a very small Cadillac SUV. It fit 2 bags, there were four adults. we rode with bags on our laps.4,8 Mediocre
Sep 2020
Pros:
Bussiness hours are not right. First flight at hobby airport is at 6am , so if they open at 5, I have to check the bags, go thru the check point and then walk to the gate. I almost lost my flight.Cons:
Move back the operating hours to 4am. Thats my suggestion.One location in Houston Hobby Airport
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2,0 Poor
Oct 2022
10,0 Wonderful
Aug 2022
4,0 Mediocre
Aug 2022
2,0 Poor
May 2022
10,0 Wonderful
Apr 2021
Cons:
Need to check out the cars better first one had a flat second one when we were half way to ou destination we noticed it only had one wiper blade4,0 Mediocre
Mar 2021
Pros:
The car was clean when picked up.Cons:
There was a problem with the reservation during pick up and I needed to modify the reservation. The staff was very dismissive and I had to call budget multiple just for them to tell me they couldn’t do anything.One location in Houston Hobby Airport
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10,0 Wonderful
May 2021
Pros:
Quick process. Showed up they had my reservation they were ready to go took me less than 5 minutes to get my vehicle. Upon returning, staff saw I had oversized item and instead of making me transfer to a shuttle they drove me to the airport in my vehicle. Very much appreciated!Cons:
No improvements needed. Everything went as planned!8,0 Very Good
May 2021
Cons:
Only one person left to check in over 12 customers. Waited almost an hour to get checked in. Car was not clean but was the only one available. I was told the car wash was broken. Disappointed because I was attending a funeral with family.4,0 Mediocre
Apr 2021
Pros:
Unfortunately I didn't have a good experience with any of this process at the Hobby Payless/AVIS location. I hate leaving bad reviews however each part of the process was full of problems and deceiving tactics.Cons:
They had no vehicles ready to pick up that were in the size that I had a confirmation number for. They use this excuse to force you into having to pay to upgrade to another vehicle. I was asked to either wait (an unknown amount of time) or pay 20.00 a day more for a truck. Then after you agree to the new price they tell you they will email you all the paperwork. So you leave with no proof of cost and absolutely no paperwork. I logged in to my credit card account later that day and noticed I was charged 540.00. My original rental was confirmed as a full size car at 310.00 and that included the taxes and fees. So if you add the 20.00 each day you will get 60.00+ a few dollars for additional taxes. So let's add 20.00 for those. So it should have been 390.00. The drop off was easy and I spoke to the lady checking me back in and asked her if I would be charged an additional hour because I arrived at 11:09 and I was supposed to be back at 11:00. She said absolutely not. She knew I had to wait on 2 cars to figure out how to return there car and make their way into the lot. They is why I was 9 minutes late. She even said that she would make sure I wouldn't be charged for the additional hour. Guess what..... I got charged for 31.00 additional dollars for the hour.2,0 Poor
Mar 2021
Pros:
The car was Ok. for a $110 USDCons:
Please pay attention to customers reservation prices. The reservation was made to pick up the car at hobby airport but my plane arrived to George Bush Airport. I tried to get the car at George Bush airport and the lady at Avis told me that it was possible but she did not mentioned anyting about price changes. So when I arrived to the car and read the papers, surprise !!!! the price was not $110, The new price was more than $450 USD !! Unbelievable. so I went back to the office and cancelled the operation. Now there is a pending charge from Payless car rental charge in my credit card for $595 USD.4,0 Mediocre
Mar 2021
Pros:
The drop off process was very user friendly. We had an early drop off, so had to use the after hour drop off. Drop off was smooth and quick, maybe totaling 5 minutes tops. Price was cheap enough that we got a little better option than we would with Avis or Budget at the same price.Cons:
So Payless has now merged with Avis and Budget. This is a good idea, but neither of the Avis, nor Budget clerks knew how to link into Payless' account to pull up our reservation. After a solid 20 minutes and multiple texts to their boss, we were finally issued our rental. There was no opportunity to look it over for damage, they just kind of pushed us out of the building with vague directions as to where the vehicle was located. We found much damage (cracked front bumper, dents in the doors, tire rash to the rear, chip in the windshield, and a variety splotches missing in the paint from rocks) but were never told about it, or relieved to find out that they already knew about it. Also, a weird addition, we kept finding finger nail clippings in random interior spots... glove box, center council, in the media cup holder, on the rear seatbelts... just strange.10,0 Wonderful
Dec 2020
Pros:
They were quick. No hassle.Cons:
Cleaning the car better. You can tell it was rushed.One location in Houston Hobby Airport
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4,0 Mediocre
Apr 2021
Pros:
Not much.Cons:
The staff was not helpful, the location is remote and additional charges exceeded the rental fee paid to Kayak2,0 Poor
Apr 2021
Pros:
None,Cons:
Didn’t have my suv, had to rent from another company4,0 Mediocre
Mar 2021
Pros:
Staff was friendly....Cons:
Trying to find the pick up/drop off location was not easy....the hours on the web site are different than the actual hours... was stuck at the airport at 8:00 p.m with my 6yr old son with no ride to get a car because they were closed... but the web site said they were open to 1a.m..and when I called to change the hours I rented the car for nobody mentioned the change in hours!!!! I called two days before I was to pick it up!!4,0 Mediocre
Mar 2021
Pros:
the staff and pickup/dropoff was greatCons:
The car needed maintenance when we picked it up. Two tires were soft and needed to be filled with air every two days, and there was no wiper fluid.8,0 Very Good
Mar 2021
Cons:
It was not communicated to me that the location would not be open when I was there to pickup the car. Luckily hertz had one2,0 Poor
Mar 2021
Pros:
PICK-UP WAS HORRIBLE. WE WAITED OVER 2 HOURS TO RECEIVE OUR RENTAL. AFTER RECEIVING OUR RENTAL WE WERE GIVEN A CAR THAT WE DID NOT REQUEST AND WAS BEYOND OUR CONTROL AND WAS CHARGED FOR THE ADDITIONAL PRICE. WILL NOT BE RENTING FROM DOLLAR AGAIN.Cons:
TO HAVE CARS AVAILABLE FOR CUSTOMERS SO THAT WE'RE NOT WAITING OVER TWO HOURS.One location in Houston Hobby Airport
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6,0 Okay
May 2021
Pros:
Staff was great.Cons:
The car was kind of a beater. Not in great shape.2,0 Poor
Apr 2021
Pros:
The car was nice, the dropoff was easy.Cons:
Had to wait two hours for an available car at pickup, with no place to sit at pickup point. Explanation for this was that a gold member had demanded a car, and they always receive priority. There were 20 people waiting with us. One man said he had been there three hours. Also, felt ripped off on the gas-tank charge. We were given the option to either fill the tank or be charged an extra $43 at drop off. We filled the tank, only to find out that thrifty charges you $36 regardless. So, we spent $20 to fill the tank for a savings of $7 on the total bill. Slimy.2,0 Poor
Apr 2021
Pros:
Car ran fine was as representedCons:
Drop off was a NIGHTMARE. Flew in to Houston Hobby, arrived about 4:45pm local time. Waited for a shuttle for 20+ min. Saw other car rental companies shuttles but not thrifty. Finally called. They said the location was CLOSED for the day! They close at 4pm on a Saturday!!! Had to uber twice and go back the next day to pick up the car. Very frustrating. As a suggestion maybe send the hours of the location and if there is an after hours drop/pick up available at time of booking???2,0 Poor
Mar 2021
Pros:
We don't know. The staff was unreachable as the office closed at 4:00pm.Cons:
Renting from a car rental company that doesn't close at 4:00pm on a Saturday afternoon.4,0 Mediocre
Mar 2021
Pros:
My ENTIRE experience with Thrifty car rental was terrible. I had a reservation for my pickup time set for 1:00 pm and I didn’t receive my vehicle until 3:41 pm. My vehicle was NOT the vehicle that I reserved and my experience was a total disaster. The rental company was overwhelmed and they didn’t care about the customers at all. There was NO communication whatsoever regarding why there was a (2) two hour delay in receiving your vehicle. There was NO compensation or empathy at all.Cons:
EVERYTHING....2,0 Poor
Feb 2021
Pros:
All terrible.Cons:
When renting from Thrifty, you will be shuttled over to Hertz. Its was one line for all customers. Waited over an hour for a car. Waited 20 minutes to exit the gate. Poor customer service.One location in Houston Hobby Airport
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4,0 Mediocre
Oct 2020
Cons:
Customer service was very poor. Demanding, rude agent. I love enterprise but service agent was terrible.2,0 Poor
Jun 2020
Pros:
The air conditioning was very nice on such a warm day.Cons:
I could not get the car because I didn't have a physical credit card. My replacement card is in the mail but apparently they have to have the card to swipe. My virtual card was not acceptable.9,6 Wonderful
Nov 2019
Cons:
Really awesome service, quick, had the car I selected ready to go with no delays.10,0 Wonderful
Sep 2019
Pros:
Everything was done with excellence.Cons:
Nothing6,0 Okay
Jun 2019
Pros:
Close pick up and drop off near my homeCons:
Cleanliness of entire vehicle10,0 Wonderful
Apr 2019
Pros:
Quick, easy, professional.Cons:
Nothing.One location in Houston Hobby Airport
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2,0 Poor
Oct 2022
2,0 Poor
Jan 2022
8,0 Very Good
Jan 2022
2,0 Poor
Jan 2022
8,0 Very Good
Jan 2022
5,2 Fair
Jul 2019
Cons:
You flat out or misrepresent on the reservation and email . The actual car class is different when you arrive.One location in Houston Hobby Airport
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8,0 Very Good
Apr 2021
Cons:
The car interior had a weird smell. I stopped by a gas station to pick up some are refreshers. After that the smell was not detectable.8,8 Very Good
Sep 2020
Cons:
Price10,0 Wonderful
Jan 2020
Pros:
The car was brand new!! Smelled great!8,0 Very Good
Oct 2019
Pros:
Avis was great! The service I reserved thru was terrible---- didn't include all costs & was $100 more than I anticipatedCons:
Include taxes with the overall prices5,6 Fair
May 2018
Pros:
It was relatively easy to rent the vehicleCons:
Tires where worn. We got a flat and Avis did not replace the car. We had to Uber for the rest of our trip, including a expensive trip back to the airport.8,4 Very Good
Aug 2017
Cons:
Pickup took too longOne location in Houston Hobby Airport
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9,2 Wonderful
Nov 2020
Pros:
Quick dropoff. friendly dropoff. Good car with low mileage.Cons:
Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.9,6 Wonderful
Oct 2020
Pros:
Drop off aas super easyCons:
Just have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.2,0 Poor
Oct 2020
Pros:
Nothing didn’t have the car I reserved and waited for over an hourCons:
Everything2,0 Poor
Sep 2020
Pros:
When I arrived in Houston, myself and a group of other people were told that there were absolutely no cars available. This information not only ruined my trip but I felt it was very unprofessional for National to relay this information through the shuttle bus driver rather than a manager. The next day when I called to see if a car was available, I was told that if there was one, my total was be 159. That was DOUBLE my original rental price for half the day. I am extremely dissatisfied with National and will NEVER book with them again.Cons:
If I had gotten my damn car!2,0 Poor
Jul 2020
Pros:
The staff/ Manager was absolutely rude and not helpful. She claimed the vehicle I reserved (full size SUV was not available upon my arrival at my reservation time. Asked if I wanted to wait or downsize my vehicle for what’s available. No wait time provided. Said it can be 5 min. It can be 45 min. Worst experience ever. Never again.Cons:
Staffs attitude, customer service, pickup process and vehicle availability.One location in Houston Hobby Airport
One location in Houston Hobby Airport
One location in Houston Hobby Airport
One location in Houston Hobby Airport
Locations in Houston Hobby Airport
7979 Airport Blvd., Houston, Texas
+1 713 645 4089
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
8200 Telephone Road
+1 281 616 7471
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
7979 Airport Blvd@SuperPark
+1 713 645 4089
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
7783 Airport Boulevard
+1 346 501 2709
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
7783 Airport Blvd
+1 346 501 2709
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
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One location in Houston Hobby Airport
Locations in Houston Hobby Airport
7600 Airport Blvd, Houston, , USA Texas
+1 914 368 0091
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