Book Payless hire cars in Fort Myers

Fort Myers, FL, United States
Sep 29 — Oct 6
Fort Myers, FL, United States
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Pros

" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)

Cons

"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)

Reviews for Payless in Fort Myers

Overall rating6.2 GoodBased on 98 reviews
Cleanliness
6.4
Comfort
6.6
Overall
6.0
Pick-up/Drop-off
5.6
Value for money
6.5

Recent reviews

Traveller rating
4
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7
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Find reviews that mention:
2.0
Pros:the air conditioning.Cons:when i rented my car on this website it said it would be 170$ and then when i dropped it off it was over 400$ and i just think that is enough to think that everything else about this experience is just sort of nullified by the highway robbery (no pun intended) that occurred. Although looking to the sidebar here and seeing other peoples reviews wherein they cite the same bullshit, i think i see whats going on here. if i had access to the emoji where it has its hand on its chin, going "hmmm" i would put it right here. I know this isn't kayaks fault, y'all just sort of middleman'd the whole thing and can't control what these other companies do and i intend to really let payless know how i feel too. No joke the dude that picked me up and drove me to the payless office literally said "You know what they say, payless you get less" and i was like oh great what a great sign. but i never did payless. I paid more, much, much more.Reviewed Jul 5 2016
review fromkayak
2.0
Payless and stress morePros:Ian Mendez at the Fort Myers was VERY helpful and saved the day for me by driving me to my location.Cons:Adam Grant at the Fort Myers, Fl location was disrespectful and rude to me and other customers. I accidentally went to the wrong location and instead of giving me a car at my quoted price he tried to charge me 3x more and when I did not he rudely told me I would have to pay for a cab to get there. There were several other very unhappy people there as well. Also I could not return my car to the scheduled location at the time of my flight because it had such limited hours and no drop box. I had to leave it at the other location and was charged $75 more. Since there was no shuttle available at 6pm I had to buy a cab.Reviewed Jan 30 2017
review fromkayak
10.0
Cons:Simple question is why pay more? I don't see any difference. Same pick up as all the rest, same drop off. In the terminal. But price was much less.Reviewed Jan 11 2021
review fromkayak
6.8
Cons:We needed to shorten our rental from 7 days to 4 because of Coronavirus. We called 2 days before returning; the man told my husband they had no record of our rental!!! He tried again the next day and was told he couldn't change it; we should deal with it at the return. At the return, they told us we will have to call customer service, they cannot make changes like that. Of course customer service is telling us we should have dealt with it at the return!!! Is this the only company not working with customers during this unforeseen national crisis??!Reviewed Mar 19 2020
review fromkayak
10.0
Cons:Better instructions for returning the rentalReviewed Feb 25 2021
review fromkayak
3.6
Upsell professionals, same class of car questionablePros:The Jetta that I was forced to accept got good gas mileage.Cons:I rented a Chrysler 200 or "similar" and got a Volkswagen Jetta. 200's come standard V6; Jetta, a 4 cylinder. The 200 also offers .ore headroom, for a 6'3" guy like myself. "Mary" at the counter then tried to upsell me to a larger rental vehicle, where a 200 would have been fine. Additionally, Mary attempted to sound knowledgeable regarding auto insurance needs despite a customer's assurance that between their personal full coverage, AND their supplemental insurance, that they were still udercovered, in another blatant attempt at an upsell. When will rental agencies just start renting cars, and simply give the public what they ask for? As a businessman, I have learned that if you simply give the customer what they ask for, no more, and no less, I stand out amongst the competition. It's a simple business model, and yet EVERY CAR RENTAL COMPANY I HAVE EVER DEALT WITH plays the same game! Lastly, had I not asked for a vehicle walk around before leaving the lot, there wouldn't have been one. On return I was asked, "did you fill up"? Nobody checked, not did anyone examine the vehicle for damage, which explains, I guess, why the car was not quite full with gas on pickup, and had multiple dings and scratches on it.Reviewed May 21 2017
review fromkayak
2.0
I ditched the reservationCons:After several phone calls to their office and 22 minutes of waiting outside for the van, I realized the cheaper price was not worth my time. Also I pondered the extra time I would have to allow with this outfit for me to get back to the terminal upon my return. I had been assured the van ran every 15 to 20 minutes, and on my final phone call (at 18 minutes), that it had left the office 8 minutes earlier. The office, by the way, is one mile away. After waiting yet another 4 minutes, I went across the street from the terminal and rented a perfectly lovely car in about 6 minutes. I'll never rent off terminal again in Ft Myers FL.Reviewed Oct 3 2016
review fromkayak
4.0
Cons:the car was sanitized but not actually washed when I picked it up. It also needed new tires desperately.Reviewed Mar 16 2021
review fromkayak
2.0
Closed early. Left me high and dry.Pros:Nothing.Cons:I called the night before my pick up to tell them my flight wouldn't be landing until 10:30pm. They said they close at 11pm but would send out the last shuttle at 10:45pm. They suggested I call as soon as my plane landed. I did this at 10:30pm on the dot. No answer. I called and called and ran to the pick up area and was there by 10:40pm. Still no answer and no shuttle ever showed up. We had to Uber for $40. Called the next morning to see if we could pick up the car then, but they said our reservation was void after closing time the night before. I explained what happened and asked that they honor the reservation I had previously, but they said they could only make me a new reservation which would have cost $280. My previous reservation price was $69. We ended up walking into an Avis by our condo and got great service and a rental for $80. Payless is a terrible company with terrible customer service. I will NEVER rent from them again, and will make sure to let everyone I know about this experience.Reviewed Jan 17 2018
review fromkayak
3.2
Horrible customer servicePros:The car was nice and it was clean.Cons:It was a long wait to get the car, and I was told to just wander the parking lot (not a lot dedicated to rentals - just a public lot) and press the unlock button until I found the car. The real fun began when I returned the car. After checkout I realized i was over-charged about $20, for an optional service "RSP". I asked the woman at the counter and she said it was to cover the shuttle to/from the airport. I didn't believe this because it wasn't mentioned in the booking, but didn't have time to argue due to my flight. At the airport I did some searching and found that RSP is "Roadside Service Plan" - something I definitely did not ask for. I called the office and the (same) woman said she would correct the charge. But instead of fixing the original charge, she charged me again. Now I paid the original (incorrect) rate and the corrected rate. I called them last week to get the incorrect charge reversed and the manager said he would take care of it, but as of today my credit card has not been adjusted. Stick to the known rental car agencies, not these clowns.Reviewed Feb 6 2017
review fromkayak
2.0
Cons:Worst rental experience ever. Waited over 2 1/2 hours to get a car and then they did not have what we pre ordered. Ended up having to go back the next day and they then tried to bill us an additional $200 + dollars for a car we never asked for. Poor customer service poor overall experienceReviewed Apr 2 2021
review fromkayak
4.0
Pros:Staff was friendly. Car ran well and the return experience was fine.Cons:The line was entirely too long at Fort Meyers. I waited an hour in line to get to an agent. This was a terrible way to start my vacation. Doesn't this company have automated kiosks to use like the other car rental brands at Fort Meyers?Reviewed Apr 2 2021
review fromkayak

Where can I find Payless hire cars in Fort Myers?

11005 Terminal Access Road, Payless car hires

Address

11005 Terminal Access Road

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 239 980 1813

Address

2807 Fowler Street

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday08:00 - 14:00
Sunday09:00 - 13:00

Phone

+1 239 332 0687

Good to know

Most popular location

11005 Terminal Access Road

Most popular car type

Economy

Top tips for hiring a car from Payless in Fort Myers

  • Economy car hires from Payless in Fort Myers are around 48% cheaper than other car types, on average

FAQs about hiring a car from Payless in Fort Myers

  • Economy (Hyundai Accent or similar) is the most frequently booked car hire type from Payless in Fort Myers.

  • Payless has 2 car hire locations in Fort Myers. Take a look at our Payless hire location map to find the best car hires near you.

  • Yes

  • No (according to our data)