Guest reviews
Overall rating
8,7
Excellent
Based on 14 reviews
Cleanliness
9,0
Comfort
8,2
Pick-up/Drop-off
8,7
Value for money
8,8
Pros
"Staff very friendly and helpful"
(in 961 reviews)
"Our own car was fine."
(in 2507 reviews)
"Car was clean and overall good."
(in 276 reviews)
Cons
"There were no cars available."
(in 135 reviews)
"Did not pick up car"
(in 2339 reviews)
"Car smelled like an ashtray."
(in 331 reviews)
Recent reviews
Traveller rating
8
2
0
0
1
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2,0
Pros: the staff was friendly
Cons: you could've sent me to a place that has unlimited travel not just in Florida was traveling to Iowa so had to change plans at the last minute very stressful
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10,0
Pros: Price and nice car
Cons: A little far from the beach but worth the trip
review from
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10,0
Pros: Free upgrade was nice. Fun to drive vehicle. Easy drop off.
Cons: No complaints!
review from
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10,0
Pros: Service and knowledge of workers got me in and out very fast
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10,0
Great experience
Pros: Everything was great, from the customer service to the car rental we got. Definitely will rent from Payless again.
Cons: No dislikes
review from
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7,2
Lucky we got a car.
Pros: Car was as expected.
Cons: We booked a rental, our flight was delayed by 4 hours so when I called once we landed they had already given our car away and we couldnt get one till the following day. There was also no price adjustment for missing that day-we had to pay the same. It was March break-so we were lucky to even get a car. Could have been a very bad experience if there was no car because they gave ours away.
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9,2
Great service, nice, simple car, welcoming and helpful staff
Pros: Personnel
Cons: Car did not have electric windows and locks
review from
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9,6
Great service
Pros: Very nice and efficient. Fast service too.
review from
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10,0
Like driving a new car off the lot!!!!
Pros: Excellent value for the price! Clean/friendly/best
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10,0
Polite & efficient.
Pros: Rented a car in Bradenton FL. The young lady that helped me was efficient, polite and got me on the road with a clean car. There were no hidden price surprises or difficulties. I am a very satisfied customer.
review from
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8,0
Cons: They tried to charge me because the interior was a little messy
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