Hotels near
Parken,
Copenhagen

Cons: Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion.

Pros: Wonderful on board service from the crew

Pros: Staff was very friendly and loved the food.

Cons: For economy class, nothing.

Pros: Food was really hot and good customer service

Pros: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Pros: Lufthansa is an airline that prides itself on timeliness and service. The boarding procedure was very good, food was very good and service was excellent. I have flown with Lufthansa before and they always prove to me that I’ve made the right choice booking with them!

Cons: The weather, we hit some turbulence which is beyond the Captains control. Seatbelt sign came right on and even with that we still landed about 20 minutes early in Frankfurt

Cons: Very long flight

Cons: Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates.

Pros: The crew and the food were great!

Cons: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.

Pros: Cops is always a good reason to flight

Cons: They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there.

Pros: Na

Cons: They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing.

Cons: Flight was delayed

Cons: Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg.

Pros: Crew was amazing

Pros: Crew was great, but food I like more like Emirates.

Cons: No headphones and was not possible to watch movie.

Pros: Seat comfortable