Good to know
Value for money
Distance to city centre
|Palermo Punta Raisi|
Distance to airport
|"Great location & Friendly staff."||(in 31 reviews)|
|"Staff really friendly and helpful."||(in 37 reviews)|
|"Fantastic breakfast included."||(in 29 reviews)|
|"The spa unfortunately did not deliver on it’s promises."||(in 3 reviews)|
|"Lighting in rooms was poor - almost impossible to read in bed."||(in 3 reviews)|
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The rooftop bar and restaurant with view was perfect in the shiny February weather. The breakfast was excellent and the staff was very kind and helpfull. The guy who served us during dinners was really kind and flexible. The location is excellent, everything was in walking distance such as the beach area, the marina, restaurants and city sights like Teatro Massimo and Cathedral. I would recommend this property for sightseeng in Palermo.
The Hotel charges for the use of the spa. I would say it should be free of charge for the Hotel guests.
The hotel is very well situated to go to the museums, historical churches and many good restaurants around. The room is large, as the bathroom, with very confy beds. Breakfast is average and the room breakfast offers a nice view. Staff in the breakfast was very kind.
Before booking the hotel, I wrote to the hotel desk to confirm availability to choice tenperature in the room, as 19oC even in winter times, Palermo has warm days, as truly happened during my stay). They confirmed positively that I could do it. I booked the hotel and when I came... Surprise: the frontdesk lady told me that it is not possiblel! "I should do open the windows", she said. But in a first floor Room, It means all noise from the street invsding your room, and the good sleep says goodbye. (This property as announced a spa) I showed the mails changed with hotel. Their try to explain it became confused and contradictory. I showed the mails to deskfront lady at check out: the same story. They do not admit their error. Very sad situation, cause it let a bad impression of the hotel to their guests. By the way, the lady at the frontdesk in my arrival was a very stressed person, not more polited, always on the phone along the days I was lodged there. Or she needs a colleague to help her, or the hotel needs another professional concierge staff members.
The hotel was well located. The room was spacious, comfortable and clean. Service was excellent, breakfasts were great. This hotel represents good value was perfect for our city brak
very clean room
very good custmer service nice breakfast
Clean & good value
Wanted to be closer to bars & restaurants,a bit quiet around hotel
With a stay at Hotel Porta Felice, you'll be centrally located in Palermo, steps from Palermo Harbour and 3 minutes by foot from Foro Italico. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 313 reviews
Value for money
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Most popular landmarks
- Palazzo Chiaramonte-Steri 136 m
- Galleria Regionale 185 m
- Palazzo Abatellis 212 m
- Orto botanico 0,5 km
- Basilica della Santissima Trinità 0,5 km
- The Martorana 0,8 km