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Naucalpan de Juárez hotels
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| Low season | January |
|---|---|
| High season | April |
| Average price (weeknight): | R1 192 |
| Average price (weekend night): | R891 |
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Best Naucalpan de Juárez hotels
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1
R6 042+
Overview
Reviews
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 9 minutes by foot from Chapultepec Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10,0 Excellent
Pros: The service and property is world class. A true oasis in the hectic metroplex of CDMX. Thank you!
10,0 Excellent
Pros: Service
Cons: Full price is a little pricey
9,0 Excellent
Pros: Lobster Taco in main restaurant exceptional , the Italian restaurants pasta was even better . Staff very helpful and professional , concierge organised guide to pyramids , ask them to get Mario for you !
10,0 Excellent
Pros: Absolutely stunning hotel in the most amazing location, the staff were beyond helpful and welcomed us with champagne and chocolates. The bar is incredible, I can't recommend this hotel enough! Some reviews mention the pool is on the smaller side but there's never more than 4 or 5 people around it, and we were there when the hotel was sold out. Worth every penny!
8,3 Excellent
Pros: Literally everything met my expectations as far as the reception and the room is concerned. The middle courtyard was a nice place to hang out and relax. The staff was curious and helpful.
Cons: The restaurants can be much better. Breakfast was a challenge, and should have a much bigger presentation and selection. The staff was helpful, but the food can be much better.
6,0 Good
Pros: Comfortable bed, room size of suite.
Cons: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated.
Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing.
Bar closes earlier than posted hours.
Spotty slow internet
Poor TV service
10,0 Excellent
Pros: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.
10,0 Excellent
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Cons: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.
9,6 Excellent
Pros: Everything
10,0 Excellent
Pros: Greatest Four Season in the world from the service to the architecture !
10,0 Excellent
Pros: Location is nice and safe. There are a lot of nice restaurants around the area.
Cons: A bit far from downtown
10,0 Excellent
Pros: Nice lobby and grounds, spacious room, great shower, very comfortable bed and quiet.
2
R2 463+
Overview
Reviews
A stay at Gran Hotel Ciudad De Mexico places you in the heart of Mexico City, steps from Plaza de la Constitucion and Ayuntamiento (City Hall). Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has facilities measuring 7804 square feet (725 square meters), including conference space. Extended parking is available onsite.
10,0 Excellent
Pros: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled
10,0 Excellent
Pros: From the start, I was treated amazingly. Given a glass a champagne and told about the magaestic history of the hotel. The staff was very friendly and accomodating. Especially senor ernesto.
Thank you!
10,0 Excellent
Pros: awesome experience, polite and resourceful staff
10,0 Excellent
Pros: The lobby of this hotel is breathtakingly beautiful. The huge 1920 Tiffany stained glass ceiling is an amazing world treasure and the art deco lobby is very elegant. The rooms are very large, luxurious and nicely furnished. On arrival, there was a special welcome cake with our name written in chocolate. All of the staff, Gabriela, Jaime, Salvador, and Victor, were kind and welcoming. They really try to make your stay perfect. The breakfast buffet was fabulous! The location is very convenient to many attractions, the cathedral, the amazing Temple Mayor and museum, and lots of restaurants. Every time you go in and out, you enjoy the spectacularly lobby. The entryway is monitored by a staff member. They were all so nice! We enjoyed our stay and would definitely stay there again.
Cons: There was nothing we didn’t like. It was way more wonderful than we could have imagined.
8,8 Excellent
Pros: Lovely decor. Staff very helpful.
Cons: Mattresses need replacing.
10,0 Excellent
Pros: The history, ambiance and the breakfast.
Cons: It was a bit cold.
5,0 Okay
Pros: The hotel staff, hospitality, and location was amazing.
Cons: The hotel set us up with a driver for 2.5 days. The driver agreed to a price but later wanted 3 the amount. The hotel insisted that the driver was right even do market price is lower.
7,1 Good
Cons: Poor location in very noisy and crowded area Rooms were cold
9,6 Excellent
Pros: Great ambiance in a stylish and authentic setting. Good restaurant with view over Zócalo
Cons: No issues
9,0 Excellent
Pros: Very helpful concierge. Can’t beat the location—so much nearby and so much activity on the square. Yet the second you stepped inside the hotel, it was peaceful and serene. Champagne on arrival!
9,6 Excellent
Pros: Everything was perfect
Cons: Nothing really
10,0 Excellent
Pros: Everything.... welcoming staff , clean rooms, immediate attention to any problems.
Cons: Just the noise from the street but it is so central that you expect it
3
R2 043+
Overview
Reviews
Zocalo Central Mexico City is in the heart of Mexico City, within a 5-minute walk of Metropolitan Cathedral (Catedral Metropolitana) and Zocalo. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free valet parking is available onsite.
10,0 Excellent
Pros: Their hospatality, great customer service, their breakfast delicious, my room was amazing peeeeerfect view to the Zócalo.
Cons: N/A
10,0 Excellent
Pros: Super friendly staff and great location.
Cons: Need more sound proofing walls, you can hear your neighbors conversations.
10,0 Excellent
Pros: The staff here was incredibly helpful in everything, even went above and beyond to assist me in figuring out my transport situation to get to a later hotel.
9,2 Excellent
Pros: Breakfast, location
Cons: Location
9,6 Excellent
Pros: Amazing staff and the rooms are great, so clean and comfy. Highly recommend.
9,6 Excellent
Pros: Location can’t be beat if you want to stay in Historic District. Zocalo is directly across from hotel and the view from the rooftop open-air breakfast/ restaurant is marvelous. Cafe Central with complementary salads, sandwiches, and drinks is an added bonus that made our stay even more pleasurable. Breakfast was fresh, plentiful and delightfully served.
Cons: Our room was quite small for a double bed and location of shelf is shower poorly planned. Even though two of us were occupants, during the five night stay , coffee/tea was replaced for a single and when we left tea bags for another evening, they were taken away and not replaced. Glasses from bathroom were removed for cleaning and not replaced. Minor issues that an be easily resolved with cleaning staff training or use of checklists.
8,0 Excellent
Pros: The location at the heart of the city and the amazing helpfulness of the staff. They worked hard if sometimes ineffectively to fix problems, provide help and directions and answer questions. Breakfast good, internet free, great view from bar/restaurant.
Cons: Room (only one with grab bars, necessary for my husband) was small, no place for suitcases except on the desk, no place for dopp kits except the small sink top, and few places to hang towels. Shower flooded the entire bathroom. Big roach came from drain.
10,0 Excellent
Pros: We had a suite so it was huge, very comfortable bed, huge shower, huge TV, views overlooking the city square in front of the palace. Breakfasts in our deal were included and were fantastic at the top of the building with great views. Breakfast was plentiful and a good choice. Staff where very helpful. We also had access to the cafe in the foyer for all sorts of snacks, coffee, light rolls, this also was in our package and free to use whenever we wanted. Location was excellent, you can walk to everything, the hop on hop off buses were literally a 2 minute walk (great value and well worth doing especially the red and green route)
Cons: Slight disadvantage was due to the location overlooking the square also came the noise, and although I think the suite is suppose to be double glazed the noise was quiet intruding at times, also this particular suite 515 was directly under the dinning area so you could hear chairs being moved on the floor (our ceiling). We stayed for 5 nights
10,0 Excellent
Pros: This was an amazing property...the view, staff, room, the cafe and breakfasts each morning. Any wait to stay here again!
9,0 Excellent
Pros: great hospitality and treatment from staff. Wonderful breakfast and service. No problem for English speakers with poor Spanish. Highly recommended! Oh, and the view from the restaurant would make the hotel stay worthwhile on its own.
10,0 Excellent
Pros: What I like about the propriety was the environmental and is very clean. The staff is very nice and the restaurant has a very good view from the balcony and the food was very good.
Cons: Everting was perfect
9,0 Excellent
Pros: Location
Cons: The breakfast buffet food was barely warm. Only ate there once and did not return.
4
R7 114+
Overview
Reviews
Standing proudly alongside the tree-lined Paseo de la Reforma, The St. Regis Mexico City is a welcoming sanctuary within one of the most expansive cities in the world. Rising 31 stories above the streets below, our premier Mexico City hotel brings iconic luxury into the modern era, reflecting the very nature of this evolving metropolis.Anticipate refined spaces with nods to the rich local culture, a meticulously rendered setting brought to life by renowned butler service – available at any time, day or night. Unwind within the privacy of impeccably appointed accommodations, each one featuring plush bedding, immaculate marble bathrooms and floor-to-ceiling windows. Savor seven dining experiences, comprising an extraordinary variety of culinary options – from authentic Mexican cuisine to fresh-baked pastries to exclusive dining menus. Luxuriate in restorative signature treatments at the Remède Spa, or lounge by our indoor pool and take in the awe-inspiring views of the vibrant city skyline.
10,0 Excellent
Pros: Excellent service, location and wonderful staff
10,0 Excellent
Pros: The staff from arrival to departure did everything to make this a memorable trip. They went above and beyond most luxury hotels would do take care of their guests on a personal level. When we told them it was our anniversary they made each day a special one. The chef cooked us a special meal. I cannot say enough about our experience. For a large hotel to give personalized service at this level was indeed very satisfying. Would recommend this hotel very highly.
10,0 Excellent
Pros: Breakfast is very good. Staff is very corteous and fast. The hotel facilities ( Spa and Gym ) are great.
10,0 Excellent
Pros: Everything about The St Regis Hotel ticks every box in terms of what you would expect of 5* accommodation, graciousness, style, & sheer luxury in a safe & chic neighbourhood. All of the staff are most professional, would definitely recommend...
10,0 Excellent
Pros: Excellent staff, location, decoration, comfort, security
10,0 Excellent
Pros: Staff and service
Cons: bathroom slightly old...
5
R6 158+
Overview
Reviews
Flawlessly blending style and substance, JW Marriott Hotel Mexico City is the perfect place for relaxing and recharging. Nestled in the heart of the Polanco District, our upscale hotel boasts easy access to Chapultepec Castle on Chapultepec Hill, the National Auditorium, Teotihuacan and Xochimilco-Floating Gardens. After freshening up in our stylish marble bathrooms, order room service to enjoy breakfast in our luxury accommodations. Fuel up with a delicious Mexican or French dish from our on-site restaurants, Xanat Bistro & Terraza and Brasserie Lipp. Don't let your exercise routine falter during your visit with our outdoor pool for a refreshing swim. Our health club features cardio equipment and free weights. If you're hosting a business meeting during your stay, be sure to reserve one of our eight stylish event spaces so you can impress your clients and colleagues. Our outdoor terrace is perfect for beautiful social events and ceremonies. Awake renewed from a timeless getaway at JW Marriott Hotel Mexico Ci
9,0 Excellent
Pros: The lobby and rooms are beautiful, we didn't get a chance to check out the restaurants or fitness center. Staff were all incredibly nice and helpful with check-in and bags, even gave our 2 year old daughter coloring materials and a teddy bear at check-in.
Cons: It's too bad there isn't a spa in the hotel or a rooftop bar/restaurant.
10,0 Excellent
Pros: The staff are really friendly and made us feel really welcome. We had moved from another awful hotel and this was amazing! The staff were so sweet they made us birthday surprises including our son. We felt safe, welcome and cared for. Only booking Marriott from now on ❤️
9,0 Excellent
Pros: Nice hotel with excellent location!
9,0 Excellent
Pros: OK
Cons: Not
10,0 Excellent
Pros: I liked everything about the stay. My friend liked it too. The beds were super comfy, the spa was super nice and the pool and room had an amazing view.
Cons: I cannot complain about anything about my stay. Both my guest and I were extremely pleased. Some of the room decor is a bit dated, but it was so clean and comfortable, it wasn't a problem for us.
10,0 Excellent
Pros: Staff polite and accommodating
10,0 Excellent
Pros: Service, and location
Cons: No
7,9 Good
Pros: Good location to Polanco proper, 5 min walk to all the restaurants, bars, and shopping.
10,0 Excellent
Pros: Great
10,0 Excellent
Pros: Location, room
Cons: Faster service, but this is probably impossible in Mexico
8,3 Excellent
Pros: Location
Cons: Breakfast offer was not to par in quality
10,0 Excellent
Pros: The people that works there
6
R2 811+
Overview
Reviews
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
8,0 Excellent
Pros: Nice staff. Good location
Cons: Fitness area should be cleaner overall. Yoga mats are old should be replaced Bathroom could be a bit cleaner for Hilton
10,0 Excellent
Pros: Great location! Great people!
10,0 Excellent
Pros: Location and size of the room.
Cons: The tables in the room needed dusting.
8,0 Excellent
Pros: our room was kept very tidy. The location was great! Had great service.
Cons: Had some issues with the temperature in the room.
10,0 Excellent
Pros: Everything I liked
Cons: No
10,0 Excellent
Pros: The hotel is located near all tourist attractions within walking distance.
Cons: One reason I booked the hotel was for A/C purposes. After coming back to our room we noticed the temperature was set below what we initially set it.
8,3 Excellent
Pros: Good position and great facilities. The room was spacious with a lovely view on Mexico City.
Cons: The room was quite dark and not really silent
7,0 Good
Pros: the hotel was clean, good location and incredible service. Nice bar service.
Cons: toilet doesn't flush properly and the water from the shower leaks, free wifi is advertised and is as included on the offer but when asked for the code they tried to charge extra.
10,0 Excellent
Pros: Perfect location!
8,0 Excellent
Pros: Good location
Cons: Wifi did not work until around midnight of the night that I was there. Hot water in the shower didn't work either.
10,0 Excellent
Pros: Great Fantastic Location right in the middle of Everything , I will be back in April and will stay here for sure Again!!
10,0 Excellent
Pros: Great location and service, very nice hotek
7
R3 361+
Overview
Reviews
Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park.
10,0 Excellent
Pros: everything, big modern and clean rooms. The people at the reception were super nice and kind, overall everyone was more than nice. They have a spa, a gym, restaurants !
8,8 Excellent
Pros: Internal pool and gym.
Cons: Shower is outdated. Has to modernize shower.
10,0 Excellent
Pros: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you
8,0 Excellent
Pros: The hotel was beautiful cant deny that, but beauty isn't everything.
Cons: The rooms were freezing!! We had 2 rooms and couldn't alter the temperature. The mini fridges were locked so even if we wanted something we couldn't have it and it especially sucked when we'd came back with food and couldn't store them properly. Additonally for the money we'd paid to be there the facilities should've been better, the sink and shower flooded for every use. We used the towels to clean the mess instead of drying ourselves. There also seemed to be a lack of communication among the staff for our booking but admittedly it was the holiday season and they were at a high occupancy rate.
8,2 Excellent
Pros: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful
Cons: Windows need to be clean so that guests can enjoy the beautiful view of the park
10,0 Excellent
Pros: Rooms clean, big. Staff were excellent
10,0 Excellent
Pros: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.
9,0 Excellent
Pros: Staff really try to speak english and is helpful. The best was my morning 10 Km run at 6h30 with 2 staff members ( one is head of Security). These guys are fantastic. This idea should be adopted by other Hyatt hotels.
Cons: Staff always ask for tips. Place to hang clothes is ridiculous for that level of hotel.
10,0 Excellent
Pros: Everything was perfect, the was fantastic ( just renovated) and the breakfast was wonderful
Cons: Some streets around the hotel are under construction
10,0 Excellent
Pros: Location
Cons: Services
8
R3 332+
Overview
Reviews
Delight in an enriched getaway at Mexico City Marriott Reforma Hotel. With our Paseo de la Reforma location in the heart of downtown, you can easily navigate your way to thrilling attractions such as Zona Rosa, Zocalo and Chapultepec Park. Spend an afternoon at the urban park, soaking up culture at the nine museums and socializing at their recreational spaces. When it comes time to close out an eventful day, find sanctuary in our upscale rooms featuring plush mattresses, free Wi-Fi and flat-panel TVs. Once the cravings kick in, you can savor delectable dishes at our authentic Mexican restaurant or chic steakhouse. If comfort is calling, enjoy fine dining from your room courtesy of our 24-hour room service. The perks don't end there. Upgrade your stay and enjoy access to our exclusive executive lounge. When it comes to events, our planning services, catering options and 14 venues are sure to elevate your successful meeting and elegant reception. At Mexico City Marriott Reforma Hotel, stimulate your senses.
8,0 Excellent
Pros: Clean and spacious room
Cons: Thermostat doesn't really work
8,8 Excellent
Pros: Breakfast was incredible. Fantastic gym. Nice pool and jacuzzis. Great location in town. Near a metro stop. nice view from the executive floor.
Cons: Way overpriced in every way. Poor value for money. Despite having room prices of $200 to $250 dollars per night, they charge you for wifi in your room, which is something that a $10 hotel often has for free.
9,2 Excellent
Pros: Location is central and convenient. Professional staff.
Cons: Gym facilities often weren’t ready in the morning. Saunas, jacuzzi etc weren’t ready in the early morning as advertised. Did not give complimentary WiFi if booked through booking.com EVEN if a Marriott member as I am, which was vexatious and petty of them.
6,0 Good
Pros: Great location, very good breakfast, although a little pricy. Very clean. nice people working here, but some of them are really unprofessional.
Cons: * They treat you like a thief, You book an expensive room for 3 nights, they lock the minibar like you are going to run away with coca-cola. * Paying for WIFI nowadays is a shame, we are not in the sixties. * Shower water was like peeing on me, very weak and unpleasant to take a shower. * There is a business lounge on the top floor, the entrance fee is 60 USD (half night stay) I feel this luxury hotel become a low cost airline in the style, you pay for every facility including (internet, lounge, etc..)
8,0 Excellent
Cons: gym was packed, swimming pool too small
10,0 Excellent
Pros: High level experience
6,7 Good
Pros: Staff were friendly and location is great.
Cons: Hotel is dated, wifi is chargeable
9,6 Excellent
Pros: excellent location (within walking distance to attractions, restaurants, and public transportation); friendly and helpful staff; extremely comfortable room (spacious and very clean); great breakfast; helpful concierge service
Cons: I expected more from the hotel's restaurant (Le Maison) dining experience -- despite friendly service, the food is only average.
9
R2 753+
Overview
Reviews
The utmost luxury awaits at JW Marriott Hotel Mexico City Santa Fe. We provide an unparalleled location within the city's business district, mere steps from Expo Santa Fe Mexico and Samara Shops. Just a short drive further, you'll find even more popular locales, such as Centro Santa Fe. Following your adventure, decompress with a facial and massage at our spa before settling into stylish comforts in our hotel rooms and suites. We feature plush bedding, mini-bars and flat-panel TVs. Order a scrumptious meal to your door with our room service. Plus, you can also dine at our on-site restaurants, Quattro Gastronomia Italiana and Cua. During spare moments, have an invigorating workout at our fitness center and outdoor pool. Traveling for business? Our eight event spaces offer sleek settings for your conference. Take your special occasion to the next level with our planning services. Whether traveling for business or leisure, JW Marriott Hotel Mexico City Santa Fe offers the warm and intuitive service you deserve.
9,6 Excellent
Pros: service
10,0 Excellent
Pros: The hotel is impressive and has all you need for a comfortable business stay. The rooms are spacious and spotlessly clean and the bathroom is very nice with a bath tub too. The Gym is well equipped and the outdoor pool is a nice touch - it is heated too. Would recommend this hotel to a friend.
10,0 Excellent
Cons: Across the street a mall and restaurants
9,0 Excellent
Pros: Breakfast was delicious and at a very good price.
Cons: Water in bathroom wasn't hot enough
9,2 Excellent
Pros: Good Marriott hotel with friendly and helpful staff and two nice restaurants (Mexican/international and Italian). My room (junior suite) was very quiet and had everything I needed including free drinking water. The lounge is very comfortable and offers a good selection of drinks and food.
Cons: The room was a little dark (only one small window) - nothing to worry about. It would have been nice to be able to prepare some tea in the room and to provide the Nespresso capsules free of charge.
10
R2 043+
Overview
Reviews
Conveniently located at one of the best financial and corporate areas of the city, Hilton Mexico City Santa Fe is within the business complex of "Samara" only 45 minutes from the "Benito Juarez" International Airport and 30 minutes from Toluca International Airport. 13 flexible meeting rooms, Complimentary 24-hour fitness center and heated rooftop pool, Bar with stunning city views. The hotel has direct access to the shopping center with restaurants, movie theater and plenty of leisure options. Expect spacious accommodations featuring WiFi, 50-inch TVs, oversized bathrooms with premium amenities, mini bars and coffeemakers. You'll be more productive in your ergonomic work area. Stay in our Santa Fe Executive Floor rooms and benefit from complimentary breakfast and evening hors d'oeuvres. Accessible rooms are available. Start your day with a fresh breakfast buffet at Madera Restaurant, At lunch time indulge in a dynamic atmosphere with different thematic stations or taste our a la carte menu with astonishing dishes. End the day with more sophisticated a la carte options of Mexican Influence. One of the best rooftops in Santa Fe, our "Bar Cielo" on the 15th floor terrace is perfect to enjoy the best beverages, or work in a relaxed atmosphere with stunning panoramic views of Santa Fe. Our 24-hour fitness center features a full range of cardio and strength training equipment perfect for maintaining your exercise routine. Executive Lounge includes complimentary breakfast, beverages and snacks during the afternoon (available for rooms on Executive floors).
7,9 Good
Pros: Excellent, modern room, great quality of bed and shower. No noise from adjacent rooms. Great gym, nice big pool, both at the top floor with a magnificent view.
Cons: This location is convenient if you need to be in the Santa Fe business area itself, otherwise far from anything, roads to downtown (Polanco, etc) typically congested, takes on average 30 min. What I particularly didn't like were the works (hammering, boring) that were going on one night until 3 am. Staff argued it was not in the hotel but in the same building, yet it sounded very close on one of the floors above me (I was on floor 7). What also does not work yet is to 'prereserve' a taxi, because when I wanted to leave at the agreed departure time, nobody remembered, taxi still had to be ordered, and I was 'accused' of not yet having signed a document regarding the taxi billing on my room, whereas I had 45 min before. I remained relaxed about it, but this accusation was actually quite bad, this just shouldn't happen in a Hilton.
9,6 Excellent
Pros: The hotel was clean and a great location.
Cons: I hosted an event at the hotel for 80 participants. During the event, I hired drinks services. The drinks were not what we expected. We were told that they were going to setup a bar in the conference room, and that did not happend. Also, we told them to set up at 5pm, and they did not show up until 5:20. The majority of the guest left and we weren´t able to have the drinks reception.
8,8 Excellent
Pros: Breakfast buffet was fresh and plentiful. Good options. Staff was great and helpful. Location was safe although fairly remote and corporate park like with not much culture in the near vicinity. Supermarket and some eateries close.
7,5 Good
Pros: It has very good amenities and the room and the bathroom are very clean
Cons: The tv I mean not the tv but it has very Poot quality, you don’t even have the info or menu button
5,4 Okay
Pros: I ordered room service twice and both tines there were problems. The order was wrong or incomplete and they had to return to change it meaning the food was cold and the meal interrupted.
Cons: The room was dark as half of the window was obscured by a stud wall. The bathroom did not have hooks for the hand towels and the hooks for the bath towels were on the opposite side of the bathroom to the shower.
10,0 Excellent
Pros: I really enjoyed my stay. I felt care for on all levels. I will for sure return.
Cons: Clean, spacious and great location...walking distance to La Parque Mexicana...great restaurants...
9,6 Excellent
Pros: I love the looby, the kisdness people work there and the exelent ubication.
Cons: Realy nothing
10,0 Excellent
Pros: Excellent service, great location with a mall directly below the hotel. Clean, hip. I would come back here again anytime.
Cons: The square toilet seats don’t fit right to my seat.
11
R1 536+
Overview
Reviews
Located in Mexico City, the Barceló Mexico Reforma (5-star) hotel is a great option for those who visit the capital of the Aztec country. Its privileged location, in the center of the capital, gives it all the advantages of an ideal establishment for business, cultural or leisure tourism.
9,1 Excellent
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Cons: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).
10,0 Excellent
Pros: Best breakfast Ive had at any hotel I've stayed at! Great staff and clean rooms, would recommend to ANYONE!
Cons: Everything exceeded my expectations ! This is my 5th time staying there
10,0 Excellent
Pros: Classy and clean
8,0 Excellent
Pros: Large rooms, beautiful lobby & great location.
Cons: Staff was not at all attentive to hotel guest. Lacked attention to details in the maintenance department.
8,0 Excellent
Pros: Location
9,0 Excellent
Pros: Good location,in a safe area, friendly staff, pleasant lobby environment..
Cons: The safe didn’t work although I followed the instructions exactly as indicated. I therefore had to call someone to come to our room for assistance. I explained that I had followed the instructions but the service person stated there instruction wer
8,0 Excellent
Pros: Quick check in, nice room, clean, good bed and amenities.
Cons: Facilities need some renovation, lift walls are dirty, no ramp in the main entrance and no one supported with my lugagge when coming in.
10,0 Excellent
Pros: Everything
9,0 Excellent
Pros: Breakfast was excellent, large choice. Large hotel, in safe neighborhood, great value, clean rooms.
10,0 Excellent
Pros: The only PROBLEM.
The parking NEEDS to be included in the cost of the room.
Charging extra is really bad.
9,0 Excellent
Pros: Excelente servicio. Altamente recomendable vale lo que pague
10,0 Excellent
Pros: location, service, staff, price, Sonora Grill.
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12
R2 202+
Overview
Reviews
Whatever the reason for your travels, allow Courtyard Mexico City Airport to offer a modern experience you won't soon forget. Conveniently stay within the walls of Mexico City International Airport, also known as Benito Juárez International Airport. Our hotel welcomes you to a prime location near beloved attractions, such as Autódromo Hermanos Rodríguez, Foro Sol and Palacio de los Deportes. After you've maxed out on exploration, seek comfort in spacious rooms, equipped with complimentary Wi-Fi, soundproof windows and plush mattresses. After an evening of rest, start your day with a delicious meal at our on-site restaurant, serving an international menu of local dishes. Come back for dinner to enjoy delectable dinner plates and evening cocktails. Got something big planned? Utilize one of our seven event rooms for your business or social gathering. Each one is complete with modern AV equipment, catering menus and high-speed Wi-Fi. Transform any trip into a relaxing getaway at Courtyard Mexico City Airport.
8,0 Excellent
Pros: Good location for transit passengers
10,0 Excellent
Pros: N/a
Cons: Nothing
10,0 Excellent
Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.
Cons: Can’t think of anything
10,0 Excellent
Pros: The hotel is absolutely beautiful and you can walk to it from the second level of terminal 1. It is my new go to hotel at MEX airport!!!
4,0 Okay
Pros: Bad bed worst breakfast
Cons: Does not deserve to belong to bonvoy
8,0 Excellent
Pros: Sky garden
Cons: The room was not supplied with good bath disposable. For that price there should be things like shower cap, cotton swaps. There should be clear signs in the airport to lead to the hotel. People who dont know they may take a taxi to go there, not knowing that there is a door access from airport. Price was too high comparing with what hotel offers.
10,0 Excellent
Pros: Easy check-in process. Excellent customer service. Everyone was very friendly and helpful. Room Service was great as well!
9,0 Excellent
Pros: Locatiom
Cons: loudbess
9,0 Excellent
Pros: Convenience
Cons: Sent me a bill via email after I came back to USA. This is the second time this has occurred to me.
10,0 Excellent
Pros: You can actually walk from the terminal directly to the hotel in about two minutes. The staff was extremely friendly and helpful in every case. The rooms and facilities were modern and spotless. Would definitely stay here again.
Cons: Nothing
9,0 Excellent
Pros: the room was well decorated, cozy and spacious. I like the Smart TV, enabled me to watch (resume) Netflix. The bathroom was also spacious and bright (which is very important).
Cons: There were no amenities in the bathroom which could have been useful for fast-moving guests.
8,0 Excellent
Pros: Comfy beds, very friendly staff, convenient because you do not have to leave the airport at all to get to the hotel! Ideal for a late arrival or early departure.
Cons: Breakfast not included (we knew this), and very expensive! They arranged a taxi for us and we learnt later that it was twice as expensive as taking a normal taxi. Probably not surprising, but still.
13
R2 927+
Overview
Reviews
Marquis Reforma Hotel and Spa distinguished for its Art Deco architecture and decoration, is located on Paseo de la Reforma, the most important and elegant avenue in Mexico City, at the heart of the financial and cultural area, Marquis Reforma provides for immediate access to the finest parks, shops, museums, restaurants and business centers in the city. A multitude of popular attractions are just few minutes away, and Chapultepec Park and Torre Mayor, the tallest office tower in Latin America, are well within walking distance. With the only Leading Spa in Mexico City Marquis Reforma SPA offers a spectacular 16,000 sq. ft. facility with a truly holistic experience where mind, body and spirit are brought into harmony through the latest massages, facials and special treatments.
6,0 Good
Pros: Easy check-in, restaurant is good.
Cons: no water pressure in the shower, the shower door did not close. Not a five star hotel experience.
10,0 Excellent
Cons: The hotel charges a connecting fee when one makes a phone call, but even if the call is not completed. In addition, Internet should be free as they do not have a loyalty program.
10,0 Excellent
Pros: Location.
10,0 Excellent
Pros: Restaurante
Cons: Location
10,0 Excellent
Pros: The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.
9,7 Excellent
Pros: The staff
Cons: No free wifi
8,0 Excellent
Pros: The location.
Cons: I requested a preference for a one-bed room. I received a two-bed room and both beds were quite small.
7,7 Good
Pros: Very nice reception and excellent restaurant
Cons: Room are very small
4,0 Okay
Cons: The restaurant provided an experience for which I would not return. The price was significantly more than should be paid for the experience.
6,0 Good
Pros: Most staff and especially the concierge were excellent Spanish style restaurant was excellent ...waiter was excellent
Cons: Breakfast was indicated to be buffet but was not well organized.Ambiance was poor Keys were not programmed properly Front desk ran out of pesos for currency conversion
10,0 Excellent
Pros: I love everything in this facility. The restaurants, the bar and the staff. I would definitely come back.
Cons: I can’t think about anything
10,0 Excellent
Pros: Good location, helpful staff.
14
R2 115+
Overview
Reviews
This luxury Santa Fe hotel embodies its locale with warm, modern décor and a hint of Mexican flair. With incomparable city views and a location in the booming business district, you’re never far from it all. Whether in town for an expo at Santa Fe Convention Center or an urban getaway, we welcome you for an unforgettable stay. Amenities include a Spa and one of the best places to eat at The Palm Restaurant.
10,0 Excellent
Pros: Everything ,staff ,room ,location .they're all great
Cons: My ONLY complain is that the AC and the room fridge wouldn't get that cold .other then that ,the hotel is amazing
9,6 Excellent
Pros: The view is amazing, the tranquility is a super plus. You can’t listen to Mexico City’s hustle. Very simple de decoration but big rooms compared to many other hotels.
Cons: There were some details, the speakers did not worked in the bathroom and suddenly an alarm started and it couldn’t be stop like for more than 20 min, so technology and devices in rooms need to be checked.
9,6 Excellent
Pros: it was great
15
R4 144+
Overview
Reviews
Live Aqua Urban Resort Mxico is a unique and innovative hotel concept. This "Be Yourself Hotel" features a relaxed and carefree ambiance, making it an idyllic getaway full of luxurious details that adapt to the lifestyle of each guest. Every moment of the visit is filled with an exciting blend of aromas, colors, sounds, sensations, flavors and atmospheres that bring all the senses to life. At Live Aqua Urban Resort Mxico, you will discover the pleasure of feeling free and truly living in the moment. Here your desires create your experience.Every space is designed to delight your senses and set your imagination free. Once you are in your stunning, luxurious room, you can turn it into a restful sanctuary by selecting a fragrance from the aromatherapy menu and adjusting the lights to create the ambiance you are looking for. Immerse yourself in total relaxation.Get swept away by the indulgences of a truly idyllic getaway. Or find genuine relaxation and introspection. It's all here at Live Aqua Mexico City Hotel & Spa, where your interests, moods and desires shape your stay. An exclusive luxury hotel, we welcome modern, sophisticated adults and encourage everyone to "Be Yourself." At the Live Aqua Urban Resort Mxico, anything you can imagine is possible.
10,0 Excellent
Pros: We had an amazing Master Suite. The staff was very attentive at all times. My wife and I were celebrating our 35th wedding anniversary.... the hotel choice was just perfect. I had the chance to request a surprise for my wife having our room set up with petals, a bouquet of two dozens of roses (red and white) strawberries dipped in chocolate and they did an amazing job!!!! The resort is located alongside a mall with restaurants and bars. The night before our departure we went out bar hopping and ended up in a restaurant which served us great appetizers and nice drinks. My wife and I loved Live Aqua Resort and we plan to be back sometime in the future to repeat the experience.
Cons: Include breakfast
10,0 Excellent
Pros: Loved the property and the staff
Cons: The good was not great
8,3 Excellent
Pros: Big modern rooms
Cons: The cleaning service wasn’t that good, everyday I found something that they forgot to clean up. When I was asking the personnel ( like concierge) to do something (bookings, laundry, etc) , I had to ask 2-3 times before it was done
7,5 Good
Pros: It’s in a good and safe area of Mexico next to a small mall with some top end restaurants and bars. The hotel is modern and has some hi-tech elements in the room as well as free Nespresso in the room.
Cons: The entrance to get to the door is dangerous. When we checked in they had multiple issues with the keys and we wasted 30 minutes getting access to our room. We gave clothes for 1 hour pressing service. After 3 hours we didn’t get them back and had to chase (got them back after 5 hours - think they forgot).
10,0 Excellent
Pros: We stayed with kids at this hotel and it was perfect. The room was huge, there was a convenience store and pharmacy in the mall next door and the mall that is connected to the hotel was very nice and had a nice selection of restaurants. The staff at the hotel were lovely and we were so impressed by our room.
9,6 Excellent
Pros: Everything !!! Rooms are tip top and the SPA is awesome !!! I truly was surprised by the quality and service !!! Heads up for this hotel !! Seriously recommend it
7,0 Good
Pros: I liked the ambiance and the general feel
Cons: The sheets scratch, and the tv does not have English speaking movies !, nor movie channels for rent. They don't have good bread after breakfast, just comercial box bread ! I called the reception and they said they were sorry. Upon check out, the person in charge said that they did have movies in English, but that I had to access them through my cel phone !?!?!?!?!, they could have told me the night before, before falling asleep form boredom.
16
R1 855+
Overview
Reviews
Located amid the city's newest, most modern district, Sheraton Mexico City Santa Fe offers spacious comfort near premier tourist sites and prestigious businesses. Relax and recharge in the area's largest hotel accommodations, appointed with signature amenities, pullout sofa beds, ergonomic workspace and flat-panel TVs. Surround yourself with celebrated attractions, including Park Plaza, Expo Santa Fe, La Mexicana Park and top corporate destinations, such as Corporativo de Microsoft Mexico, Ford, IBM, 3M and Cargill. Elevate expectations in sophisticated event space for flawless meetings, seminars, conferences, product launches and social engagements. Punctuate a day of business, shopping or discovery with delectable cuisine and creative cocktails at our inviting Restaurant Cardon. Just minutes from one of the largest shopping malls in Latin America, Sheraton Mexico City Santa Fe is the perfect place to center your visit to one of the world's liveliest travel destinations.
10,0 Excellent
Pros: Location. Comfort. Cleaness of room and size. Staff are professional
Cons: No swimming pool.
10,0 Excellent
Pros: The people are very professional.
Cons: The traffic is the street, during the week. Although you have nothing to do with this.
9,6 Excellent
Pros: Spacious and excellent front office especially Mr.Angle who helped us on our booking.
Cons: Breakfast spread could be better.
10,0 Excellent
Pros: Clean, comfort
Cons: All No smoking rooms
10,0 Excellent
Pros: Room spaciousness, gym, location
10,0 Excellent
Pros: Staff was extremely helpful and nice, helping us with cabs and extra bottle of water and express check out. Breakfast and dinner were really good, convenience, and not expensive at all. I took advantage of the gym and it was clean and well equipped. The hotel is walking distance from the company we had to visit.
7,9 Good
Pros: Courteous Staff, Neat, Spacious & Clean Room, Good Breakfast
Cons: They can only accept payment in Mexican Pesos or Credit Card - not US$
10,0 Excellent
Pros: Very friendly staff
17
R3 173+
Overview
Reviews
It is a pleasure for us to share comfort and style from LAS SUITES. LAS SUITES offers to its guests the perfect balance between security, exclusivity and warmth. Strategically located in the heart of Polanco, we are ideal for medium, long stays or an enjoyable visit for just one night. The business traveler will find hospitality and world class services that allow them to feel relaxed just like being home.
9,2 Excellent
Pros: Spacious rooms
9,0 Excellent
Pros: Very spacious rooms, friendly and helpful staff, nice pool, very nice food. Extremely good value for money!
9,0 Excellent
Pros: The room was comfortable and clean. Staff was well trained and courteous. The only concern is the noise, which, however, was tolerable.
9,0 Excellent
Pros: Staff were amazingly helpful, rooms clean and food good
10,0 Excellent
Pros: Fantastic stay! Front desk and ALL hotel personnel were exceptionally helpful and extremely responsive to our requests! We really enjoyed the master suite!
8,0 Excellent
Pros: Well located. Safe area. Near lots of restaurants. Spacious room with free water. Robes ...slippers...Friendly staff
Cons: The dining facilities....they don't have rooms with two beds
18
R2 362+
Overview
Reviews
With a stay at Camino Real Polanco Mexico, you'll be centrally located in Mexico City, a 9-minute walk from Museo de Arte Moderno and 11 minutes by foot from Tamayo Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out. This hotel has 22 meeting rooms available for events. Free self parking is available onsite.
6,0 Good
Pros: Location
Cons: The hotel is out dated and needs to be updated. Some of the chairs in the common areas and bar areas are quite worn.
8,0 Excellent
Pros: WE GOT A GREAT CLUB LEVEL ROOM SINCE I BOOKED WITH BOOKING BUT STILL THE ROOMS NEED A LITTLE UPGRADE, WE WOULD HAVE LOVED TO HAVE SOMEWHERE TO PLUG OUR PHONES NEXT TO THE BED. OTHER WIS.E, EVERYTHING WAS GREAT
8,0 Excellent
Cons: Check out is terrible!
10,0 Excellent
Pros: The service is exceptional and the cleanliness beyond compare. In addition, the staff from the receptionist to the bellman and maids were always friendly.
Cons: A few more English channels on the tv would have been nice.
8,0 Excellent
Pros: the rest is good. a considerably big, heated swimming pool is the icing
Cons: They overcharge by using a non-official (bad) usd/peso conversión rate.
10,0 Excellent
Pros: The hotel has lots of restaurants, and coffee place (token) very good area in Polanco, with shops and bars nearby.... uber drivers and cabs are pretty much a whistle away from the bell hop! Staff is super nice and were fast at fixing shower head! All of Sky Sports England and Italia were in the hotel along with ex F1 driver!
Cons: The prices in the Polanco area including the hotel is over priced! Once ate 3 tacos for 250 mex pesos!!!!! If you don't have patience, just don't go, because traffic is not even describable! Take into account minimum 1hour and a half in case to go places from the hotel! For F1 weekend take 3 hours for traffic!!!!
4,6 Okay
Pros: Gym
Cons: Amazingly bad customer service..
5,0 Okay
Pros: Location and gym.
Cons: Very bad customer service.
10,0 Excellent
Pros: The hotel is centrally located, close to museums, surrounded by restaurants if you choose not to eat inside the hotel. Staff was tremendous, extremely helpful when a colleague had a problem with a lost credit card. The neighborhood is generally much safer
Cons: Nothing bad to report!
10,0 Excellent
Pros: Hotel is in a great location adjacent to walking trails in park and nearby restaurants, bars and shopping. Hotel is modern, beautifully appointed and very spacious. Rooms are scpacious as well and modernly appointed, very comfortable. Hotel has several axcellent restaurants, shops and services. It is a complete hotel with all the amenities required of the business or leisure t raveller.
6,0 Good
Pros: Breakfast was only okay.
Cons: The distance from rooms to elevator was too long, noisy staff in halls, foam pillows were horrible and too high. The power was out the morning we were leaving. The restaurants in the hotel were only okay.
19
R2 115+
Overview
Reviews
Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5-star hotel belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with adjoining sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.
7,0 Good
Pros: Big hotel with Sheraton facilities, friendly staff, good breakfast.
Cons: The hotel facility is somewhat dated. The bathroom smells muggy.
9,0 Excellent
Pros: Excellent staff. Always smiling and very helpful.
9,6 Excellent
Pros: Very central, professional, clean
Cons: It’s very complicated to find the good temperature in the shower ....
10,0 Excellent
Pros: Location the staff are wonderful
Cons: I love the hotel service in general
7,7 Good
Pros: staff they treated us like family!
they are friendly, display always courtesy
Cons: curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor.
food is just Ok
1,0 Poor
Cons: Charged me three times，just give back to me one, the other is when I check my card, I saw this , and then need to find them again to get my money back. Until right now . I am still waiting for my money . The water is cold ,I need to find the person to solve it. I ask for invoice, the person of reception is telling me ,will send to me in 5 minutes. I waited two days . But I need to call again an send again my information to get this .I am still waiting . I want to know why!!!! This is a very terrible experience. I pay the high price is for the good service. But I didn´t feel that. I will never choose this hotel again . it was very upset.
8,0 Excellent
Pros: location; comfortable bed
Cons: air condition was not so great - more like a fan... I like to sleep with a cool room
9,0 Excellent
Pros: Location is great. Gym facilities are excellent .Their Internet is great.
Cons: They can do well with having airport shuttle. Their clubhouse on 18th floor is very limited. There is no wine and food variety just too much bread!
10,0 Excellent
Pros: Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons: Can’t think of anything !!
8,0 Excellent
Pros: The location, close to everything, museums, restaurantes,
Cons: The bathroom was old. The faucets came everytime we took a shower.
9,0 Excellent
Pros: Staff were very friendly. And the bed was very comfortable
Cons: It was a very pleasant stay
8,3 Excellent
Pros: Location was good Staff very helpful and friendly A nice place to stay overnight
Cons: Generic corporate design, no special vibe Dated decor
20
R1 565+
Overview
Reviews
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
9,0 Excellent
Pros: nice having a big swimming pool and gym the last days of your holiday,
10,0 Excellent
Pros: Good location, staff was great (the night receptionist), very clean and nice.
10,0 Excellent
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
9,0 Excellent
Pros: Excellent location and a great staff
10,0 Excellent
Pros: Well, talking about my experience at was not word to say how good it was, is clean, organized, the shits and the bed so clean the bathroom very clean so nit and I love to be able to spend more time and for sure a be there and my next vacations.
Cons: One thing I do wants to you the check is the coffee maker please put some atencin to that, but like I say a was the time to expend some day and you hotelme and my partner Aydne Velazquez.
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: Bathroom. Staff.
Cons: We were charged for having a 3rd guest.
10,0 Excellent
Pros: I had an awesome stay there. The location of the hotel is great. Room is clean, spacious and quiet. All staff members are very friendly, helpful and attentive. The reception staff was very kind, he answered all my questions and even I had free room upgrade and breakfast!! Concierge Caime was also amazing, he organise taxi for me, recommend restaurants and he remembered my name and all details next day! I was very impressed and I felt really comfortable staying there. Highly recommend!
Cons: Everything was perfect! If I’d say very minor one thing that I’d prefer brighter lights in the room but it wasn’t big deal at all, just personal preference.
8,0 Excellent
Pros: Servece is good
Cons: Need to have an ice in room
10,0 Excellent
Pros: Excellent location. Delicious breakfast. Clean. Comfort beds
10,0 Excellent
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Cons: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.
9,2 Excellent
Pros: Great location in Reforma near both Zona Rosa and Roma. New facilities.
Cons: Iron in room did leak but wasn’t a big deal.
