Camino Real Aeropuerto

It's an old hotel and too expensive.

The location

Well I booked my stay with bookings.com and reserved my stay with my debit card and because my flight arrived at 20.45 my fiancée asked me if she could arrive earlier so I messaged the hotel to tell them she would be arriving before me but I didn’t get any reply from them but when my fiancée arrived to check in she was told she needed to pay for the room on her credit card But I didn’t no this until the next morning g when I realised I had also be charged the money from my debit card as well So the System you have in your hotel needs to be looked at And if I send you a message you need to reply to the message so I no you have got the message so I can make other arrangements if I’m not satisfied

when we got to the hotel there was a line of about 30 people doing the check in the line was terrible and it was about 12 am in the night

Breakfast was good but expensive

We waited over 30 minutes for the shuttle bus to pick us up at the airport. When we arrived, we waited over an hour to check in because the line was so long and there were only three employees checking people in. We had already made the reservation and pre-paid, but still waited in line when there were others that either had not made reservations or had not paid. When we finally got our room key, the employee didn’t inform us that our room was in another tower, so we spent 15 minutes just looking for our room. There were no signs either indicating that our particular room number (and other) were in another tower.