Shelborne South Beach

Very tired paint coming off walls in bathroom. There is no restaurant in the hotel for dinner. The breakfast was very poor. Nothing was filled up on the buffet. Had to ask for more of everything on Buffett . Room wasn’t cleaned until 4pm when we had to call for this to be done after getting back after long day of walking etc. there were no umbrellas for use by guests. No help at front of hotel to get cabs etc . No concierge to help. Very expensive for such an ordinary hotel experience. Would not recommend at all. The only good thing is the location .

Asked for a quiet room, got one next to noisy elevator. Upon asking to relocate they forced me into a more expensive room of $50x4...not much you can do then. In 4 days no making up the room, although I asekd twice and they promised they would immediately come

Dated, not very clean, damp small room. I did not enjoy this hotel and would not return. Staff was nice but valet counted tip money while we were getting in car. I felt that was tacky.

Needs cleaned and updated. I wasn’t very comfortable here.

The location is great, walking distance to everything. We ended up checking out 3 different rooms and we could see the ocean from all three, including a room with a city view. Our hotel bill got comped due to being moved twice due to unacceptable rooms.

We had to move twice due to mold everywhere in the first room and a leaking ceiling in the bathroom in the second. Mold inside 2 framed pictures, floorboard, and bathroom. iPhone users have to restart phones since owners have Samsung.