Good to know
|Distance to city centre||1,3 km|
|"Great rooftop terrace and bar."||(in 10 reviews)|
|"Staff in this hostel is amazing!"||(in 207 reviews)|
|"Best hostel in Madrid."||(in 107 reviews)|
|"Beware of a 5 euro deposit."||(in 9 reviews)|
|"No locks for lockers."||(in 4 reviews)|
Time of year
Show reviews that mention
|breakfast||in 77 reviews|
|bunk beds||in 11 reviews|
|clean bathrooms||in 86 reviews|
|close to metro||in 63 reviews|
|comfortable beds||in 71 reviews|
|common area||in 77 reviews|
|friendly staff||in 228 reviews|
|good price||in 41 reviews|
|great hostel||in 167 reviews|
|great location||in 246 reviews|
|little bit||in 49 reviews|
|padlock as lockers||in 21 reviews|
|pub crawl||in 19 reviews|
|refundable deposit||in 17 reviews|
|rooftop bar||in 17 reviews|
|room door||in 157 reviews|
|staff of this hostel||in 290 reviews|
|visiting madrid||in 6 reviews|
|walking tour||in 62 reviews|
Clean hostel, good location. Nice buffet breakfast and spacious common areas. Some of the receptionists were really nice and helpful.
Some toilets in the floor where I was staying were under construction. Anyway, it wasn't that bad and it's only something momentary. One of the receptionists was quite short tempered and looked really pissed when people didn't talk English. She was also quite mean with some of her coworkers (who, on the other hand, were super nice).
I love the location, nearby to the metro & bus stop. Also nearby a grocery store, which I found very convenient. The room was spacious & bright with a lovely balcony. I stayed in a 4 beds females room and that was a really good choice.
The bathrooms were terribly unclean and lacks all necessary things (shampoo, soap, towels). That was a huge disappointment. They need to improve that.
Location was good, my room was clean and beds were comfortable. Plenty of showers and bathrooms, all of which were also super clean. Hot water and very good pressure in the showers. Big lockers in the rooms for luggage storage and I was able to leave my luggage locked in a room the day I checked out.
I needed to check out and return home two days early due to unexpected and very delicate circumstances. The staff refused to refund me my money despite the fact that I explained over and over why I had a very legitimate reason for leaving early. They also laughed during a meaningless apology. Quite rude in my opinion.
Reception works 24h, so it’s really convenient when you come at night from the airport. Beds are comfortable. The room and bathroom was clean. It’s easy to get there from the airport, also from the downtown.
Location was superb. Near to metro station and can easily access to the the shopping street. A convenience store few steps away that closed at 11pm.
One female staff discriminates Asians. Staff who checked us in told us breakfast not included and required to pay 4.50€ if we wish to have breakfast. We noticed on our second day that we are entitled for the free breakfast. Checked with front desk again. Another staff confirmed that reservation comes with free breakfast. And so we asked for compensation for the 1st breakfast that we didnt have due to staff’s fault. This girl, didnt exactly know which was the staff that checked us in earlier and claimed that we had communication issue with that staff. We felt extremely insulted just because we are asians? WE ARE ASIANS BUT DOESNT MEAN THAT WE COULDNT UNDERSTAND ENGLISH. The girl who checked us in have good english and we had no issue communicating with her and we spoke perfect english too. In the end, this rude female staff apologized on the inaccurate information given by the staff who checked us in, but they could not give back us the money 4.50euro that worth for breakfast but instead, she just suggested to give us croissant and coffee which less than 4.50euros as per their menu. 若无法正常使用英文沟通，劝告各位别选这家青旅，有位女职员严重歧视亚洲同胞！
A stay at Safestay Madrid places you in the heart of Madrid, within a 15-minute walk of Gran Via Street and Paseo de la Castellana. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
based on 7 662 reviews
Things to know
- Clean rooms
- Clean bathroom
- Friendly atmosphere
- Clean facilities
Policies vary by room type and provider.
FAQs when booking at Safestay Madrid
Where is Safestay Madrid located?
Safestay Madrid is located at Sagasta, 22 in Alonso Martinez, 1,3 km from the centre of Madrid. Museo Sorolla is the closest landmark to Safestay Madrid.
When is check-in time and check-out time at Safestay Madrid?
Check-in time is 14:00 and check-out time is 10:00 at Safestay Madrid.
Does Safestay Madrid offer free Wi-Fi?
Yes, Safestay Madrid offers free Wi-Fi.
Does Safestay Madrid offer free parking?
No, Safestay Madrid does not offer free parking.
Does Safestay Madrid offer free airport shuttle service?
No, Safestay Madrid does not offer free airport shuttle service.
How far is Safestay Madrid from the airport?
Safestay Madrid is 12,6 km from Madrid Barajas.
Can you bring pets to Safestay Madrid?
No, pets are not allowed at Safestay Madrid.
Does Safestay Madrid have a pool?
No, Safestay Madrid does not have a pool on-site.
Reviews about Safestay Madrid
Most popular landmarks
- Museo Sorolla 1 km
- Plaza de Cibeles 1,1 km
- Puerta de Alcala 1,2 km
- Museo Naval 1,3 km
- El Oso y el Madroño 1,3 km
- Puerta del Sol 1,3 km
|Madrid Barajas||12,6 km|
|Madrid-Nuevos Ministerios||2,1 km|