|""Super friendly, helpful, and accommodating.""||(in 23 reviews)|
|""Beautiful room, excellent location, helpful staff.""||(in 88 reviews)|
|"beautiful hotel welness very good breakfast."||(in 30 reviews)|
|"just walls and an ongoing building site."||(in 2 reviews)|
|"The only cristicism is that the key cards stopped working a few times."||(in 2 reviews)|
|friendly staff||in 214 reviews|
|beautiful hotel||in 122 reviews|
|great location||in 90 reviews|
|spa very nice||in 84 reviews|
|breakfast was great||in 64 reviews|
|excellent service||in 52 reviews|
|room in a good||in 34 reviews|
|bit pricey||in 23 reviews|
|madrid||in 16 reviews|
|bar is great||in 14 reviews|
|walking distance||in 11 reviews|
|bed was very comfortable||in 8 reviews|
|key cards||in 6 reviews|
|building site||in 4 reviews|
|brick walls||in 3 reviews|
Spa was closed for renovations would have been nice to know that before. Also website said reservations included free tickets to the Prado Museum. We had trouble booking online and instead booked via phone directly with the hotel. Therefore they refused to give us the Prado tickets because it was a web only promotion. Terrible way to treat guests.
Beautiful but flawed
Design, decor, and room size
Breakfast is a rip off. We ordered one omelette, two coffees m, two juices, and some fruit...60 euros!!!! When we complained we were told the charge was per person because we ordered two items. They refused to refund any portion of the sub-par, over priced meal. Left an awful taste in our mouth regarding the whole stay.
Beautifully clean, modern hotel in historic building
Jorge and the concierge/desk staff was incredibly helpful. The spa is stunning and calming. The location is great.
Towels and bathrobes could use an upgrade.
URSO Hotel & Spa provides luxury accommodation in Madrid and is within walking distance of Gran Via Metro Station. It also offers an indoor pool, a Turkish steam bath and a gym.
A wide range of personalised services are available for guests of URSO Hotel & Spa, such as babysitting/child services, a car rental desk and valet parking. Staff are available 24 hours a day and can book tours and tickets. It also provides convenient options for business meetings and events.
The hotel has 78 elegant rooms that are equipped with all the necessities to ensure an enjoyable stay.
For guests arriving by public transport or wishing to discover the local area, the hotel is ideally minutes on foot from Alonso Martinez Metro Station. It is also within walking distance of Gran Via, Plaza de Cibeles and Malasana.
based on 693 reviews
Policies vary by room type and provider.
URSO Hotel & Spa is located at Mejía Lequerica 8 in Alonso Martinez, 1,3 km from the centre of Madrid. Plaza de Cibeles is the closest landmark to URSO Hotel & Spa.
Check-in time is 15:00 and check-out time is 12:00 at URSO Hotel & Spa.
Yes, URSO Hotel & Spa offers free Wi-Fi.
No, URSO Hotel & Spa does not offer free parking.
No, URSO Hotel & Spa does not offer free airport shuttle service.
URSO Hotel & Spa is 12,6 km from Madrid Barajas.
Yes, URSO Hotel & Spa is a pet-friendly hotel.
Yes, URSO Hotel & Spa has a pool on-site.