Sardinero Madrid

Location Free soft drink minibar Breakfast was ok Aircon good Towels large and soft Safe /no charge for it

Sign post to front door needs making clearer The bar / staff took ages to come and once we gave up and went elsewhere even though we pressed bell few times and it was early evening Sometimes glasses etc not cleared from numerous tables -we walked in no one else in the bar at time Room v small for price paid Bathroom encroached the room space

We loved the continental breakfast and the complimentary drinks in the mini fridge. The beds were very comfortable. The Hotel was located close to the Metro which made travelling to tourist areas easy and pleasurable. The hotel was able to provide us with a picnic breakfast on request as we had an early return flight. There was always staff at the Reception no matter what time we left or returned. There was self-service fresh water available at reception.

Lack of English channel on the Television. There was a lack of storage drawers in the wardrobe. The window shutters when open didn't go flat against the wall and stood out at an angle. This made it difficult to get to the wardrobe. We had to almost close them completely to get past.

The stairs at the reception are an issue if guests are coming with big/heavy luggage as they will need to carry it up the stairs... Ideally, the elevator should be at the entrance level where the reception is.

The bed was good,thats all.

They put us in a very small room ,in fact the bathroom was bigger,we changed the room,no bigger,no seat to sit down,the hotel is more like a 3 star,poor breakfast,the same company hotel In santander where we stayed we rated 9 out of 10,lovely place,location,staff etc this madrid hotel was not bad when it was a melia,but would not stay again,even though location is perfect,pity