Almaty hotels

Almaty hotels

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Low season May
High season September
  Average price (weeknight): R1 354
  Average price (weekend night): R939

cheapest month to stay

63%

expected price decrease

most expensive time to stay

115%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

Where to stay in Almaty?

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Best Almaty hotels

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D'Rami - Almaty - Building
1
9,4 Excellent (431 reviews)
Overview Reviews
With a stay at Mini Hotel D'Rami in Almaty, you'll be a 3-minute walk from Nedelka Park and 6 minutes by foot from Almaty Opera House. Featured amenities include a 24-hour front desk, multilingual staff, and refrigerator in a common area. Free self parking is available onsite.
10,0 Excellent
Pros: Cozy hotel in good location. Cute staff. Very professional.
5,5 Okay
Pros: They offered breakfast from the cafe shop down stairs.
Cons: Stayed there 4 nights, room has been cancelled only once.
10,0 Excellent
Pros: All in all a great stay with D'rami! The staff was nice and helpful, we booked transfer from the airport and got picked up by the nicest driver, we could relax at the hotel before our room was ready, the location was great, it was clean - we will be coming back the next time were in Almaty!
10,0 Excellent
Pros: Great location, comfortable and stylish rooms, staff were very friendly and mostly spoke excellent English. Would highly recommend this hotel!
Cons: Nothing
10,0 Excellent
Pros: Clean, great friendly and helpful staff, wonderful location, nice atmosphere.
10,0 Excellent
Pros: convinient location. Clean.
Cons: Itd be great if we have some amenities like shampoo or shower gel.
9,5 Excellent
Pros: The location was fantastic. A very comfortable hotel.
10,0 Excellent
Pros: The receptionist was extremely friendly and helpful, she really went out of her way to make our stay comfortable.
Cons: Nil
10,0 Excellent
Pros: I had a comfortable room in this small, but outstanding hotel. It was an excellent location. There was a grocery market at the corner, a sidewalk cafe for breakfast below, and many other restaurants close by. The main pedestrian street was just a short walk away. Most importantly, the staff is so welcoming and helpful.
9,3 Excellent
Pros: Excellent staff, brilliant location, comfortable room.
Rixos Almaty Hotel - Almaty - Building
2
9,2 Excellent (3 433 reviews)
R2 987+
Overview Reviews
The largest luxury and prestigious hotel in the city with extensive meeting facilities and luxury SPA. Rixos Almaty hotel offers 237 guestrooms. All of our rooms have all the necessary amenities and comforts for any business traveler. Four full floors of our hotel are for non-smoking guests. Brasserie is an all day dining Restaurant which offers International cuisine. At the comfortable Lobby Bar & Lounge guests may taste rich Tapas variety and big selection of light refreshments. When its time to host your elite event, no matter what the size, Rixos Almaty is the best choice in town. The largest-capacity function room in Almaty Premium Ballroom can accommodate up to 1500 people. However, more intimate settings are available for groups as small as 10 and up to 60 people. You can enjoy the magnificent Rixos SPA with total area of 2200 sq.m; including Fitness Center, 7 massage rooms, Sauna & Turkish bath (hammam), Rain & Steam room, Indoor swimming pool and Beauty Saloon. Luxury Boutiques at the Lobby.
10,0 Excellent
Pros: Everything was perfect.
Cons: Breakfast
10,0 Excellent
Pros: Wimming pool. Breakfast
Cons: Nothing
9,3 Excellent
Pros: Staff friendly and courteous Gym and pool wonderful Setting great
Cons: Not much out of place!
10,0 Excellent
Pros: I love it. I will stay next time.
4,3 Okay
Pros: location
Cons: the services were really bad not up to standards at all.. very disappointing
10,0 Excellent
Pros: nice rooms. great location
Cons: n.a
10,0 Excellent
Pros: I am glad that hotel staff extended our checkout, for all of our rooms.
Cons: Prices at lobby Bear 10usd
9,5 Excellent
Pros: Great hotel facility
8,8 Excellent
Pros: Staff were amazing Ambiance was amazing, very high level facilities
Cons: Concierge was not helpful enough especially while you needed to take an immediate taxi
9,3 Excellent
Pros: Great staff, beautiful lounge and bar, early breakfast from 3:00am. The room was well equipped. Excellent transfer service at a reasonable price. As a genius member I got a room upgrade and free cocktail. Awesome view from the room on the mountains.
Cons: The bathroom was not the cleanest and a bit outdated. A bit noisy AC.
Royal Tulip Almaty - Almaty - Building
3
9,2 Excellent (1 746 reviews)
R2 606+
Overview Reviews
With a stay at Royal Tulip Almaty in Almaty, you'll be in the business district, within a 15-minute drive of Shymbulak Ski Resort and National Museum of Kazakhstan. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request).
8,8 Excellent
Pros: Huge room and bathroom, comfortable bed
Cons: Two power sockets in the room, hangers difficult to use
10,0 Excellent
Pros: Fresh air, nice and polite staff
7,5 Good
Cons: noisy .. you can hear the sounds and scream at night
7,0 Good
Pros: Interiors
Cons: Breakfast, Service, Reseption
8,0 Excellent
Pros: The hotel is very beautiful
Cons: The staff was not friendly at all
8,8 Excellent
Pros: The location was good, room huge stuff friendly
Cons: The tween beds are small in size
9,5 Excellent
Pros: Very spacious room with balcony. The breakfast is good and the staff is very friendly and helpful. Very nice location to acess to the ski station
10,0 Excellent
Pros: Everything
Cons: nothing
10,0 Excellent
Pros: Everything else was just perfect.
Cons: Breakfast menu was limited for such class hotel
10,0 Excellent
Pros: Employees professionalism, room, view...
Cons: Breakfast wasn't as it should be in 5 stars hotel
Worldhotel Saltanat Almaty - Almaty - Building
4
9,1 Excellent (592 reviews)
R1 387+
Overview Reviews
A stay at Worldhotel Saltanat Almaty places you in the heart of Almaty, within a 15-minute walk of Nedelka Park and Almaty Opera House. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 775 square feet (72 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
9,5 Excellent
Pros: Everything excellent, services, breakfast, cleaness, comfort and location
Cons: just smile a little bit more in the reception ;)
8,8 Excellent
Pros: Great hotel for business trip staying
9,5 Excellent
Pros: Perfect location. Very quiet.
Cons: washbasin is not convenient. mixers need to be changed
10,0 Excellent
Pros: Very comfortable, clean, good location and quite place. Friendly stuff. Will fit for all business trips and family vacation. Very friendly staff!!!
10,0 Excellent
Pros: Very good location. You can find many good restaurants in the area. Rooms are clean and pleasant to be in. The hotel has a european touch to it. Very good value for money.
7,0 Good
Pros: Nice unusual design of the room, furniture is white, comfortable big table and wardrobe. The bed was very comfortable too.
Cons: Even though the design of the room and bathroom/toilet is nice and unusual I would prefer to have a standard bathroom. The one there in hotel was leaking and the water went to the room which was ridiculous. Curtains were with holes...
9,5 Excellent
Pros: Staff,cleanliness,location,quiteness,room numbers on the carpets of the room entrance, printer in the room, variety of amenities, quick response of technical problems
Cons: Concept of toilet and shower being in seperate cubicles is not functional. Besides, wash basin was in the room not in the toilet and illumination of mirror was not sufficient for make up and shaving. Carpets on the guest floor to be renewed
7,0 Good
Pros: Great breakfast, comfortable bed.
Cons: The bathroom and the shower set up is very weird.
7,0 Good
Pros: nice location
Cons: the room was not very clean and the breakfast could be better. all in all, the room needs some renovation
10,0 Excellent
Pros: Family reason
Cons: Staff very kind
Kuze Hotel - Almaty - Bedroom
5
8,9 Excellent (199 reviews)
Overview Reviews
With a stay at Kuze Hotel in Almaty, you'll be within a 15-minute drive of MEGA Park and Zenkov Cathedral. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9,5 Excellent
Pros: It was amazing value for money, very clean and very comfortable with a lovely hot shower. Eggs for breakfast was a lovely surprise. The staff were friendly and extremely helpful, even organising a taxi for me and arranging an early breakfast. It was away from the city centre but close to the airport and just across the road from Almaty 1 rail station. I would have liked to have stayed longer
Cons: The fact that the taxi drivers at the airport had no idea where the hotel was, however that is not the fault of the hotel
8,8 Excellent
Pros: this is my go to hotel in Almaty been there many times for short and longer stay, the staff is really good the rooms are comfortable andn roomy. The location is close to the train station which does make it busy with people but it is also quiet and relaxing. I recommend this place to people that want to relax and for a great price have a clean and good room. If you need help with anything the staff will be very happy to help you
Cons: not really a dislike but there is a lot of people in the area, for me not an issue but can be for some people
8,8 Excellent
Pros: Good transport connections. Helpful stuff.
Cons: It's not the best district.
9,5 Excellent
Pros: Great place, clean, nice owners, big room, big bed.
8,8 Excellent
Pros: Check in was very easy. Definitely value for money. Room and breakfast. A big shopping mall is in 10 min walking distance. Taxi from the ALA airport will cost you around $7 (2500 KZT), but on the way back to airport even cheaper. Just negotiate with the driver. Hotel staff is very friendly. Breakfast was delivered to the room. That was very nice. Over all we liked Almaty and people there, even though it was a short trip.
9,3 Excellent
Pros: The room was spacious, with more then expected amenities like mini fridge, microwave, sofa and dining table. Toiletries were provided along with towels, bathrobe and slippers. Friendly and welcoming staff helped us with transfers from and to airport. They accept payment by card which was useful for us as we were just transiting and didn't need to search for ATM to draw local currency.
Cons: The room should have been warmer, it was quite chilly during the night.
10,0 Excellent
Pros: The bed was comfortable. We have ordered a taxi service from/to airport and it made our trip a lot easier. Fresh fried eggs for breakfast with maypo and hot tea.
8,8 Excellent
Pros: Everything you need for a night. Very friendly and welcoming staff.
9,5 Excellent
Pros: All very good. Steps away from Almaty bus station and Amaty 1 train station.
Cons: Just a matter of caution for any one with children. This hotel is close to the red light area of Almaty. Nothing to worry since you dont see anyone outside
Shymbulak Resort Hotel - Almaty - Building
6
8,8 Excellent (675 reviews)
Overview Reviews
With a stay at Shymbulak Resort Hotel in Almaty, you'll be within a 5-minute walk of Shymbulak Ski Resort and Medeu Stadium. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
8,0 Excellent
Pros: The surrounding area is beautiful, unfortunately the cable car didn't work when we were there.
Cons: The receptionists didn't speak any English, and the website didn't have any info about the cable car not working
8,0 Excellent
Pros: Location
Cons: Food was poor including breakfast and no alcohol
9,5 Excellent
Pros: Ahmet is one of the best managers we have ever met. Very helpful, flexible and professional. The hotel is nice, clean and cozy and it is really recommended to stay there during your visit in karakol
8,3 Excellent
Pros: Lovable receptionist with good English and welcoming attitude,i liked the breakfast in the hotel restaurant as well. Bathroom/shower in my room (6 bed dorm) was excellent too. I was lucky to be alone in the room for 2nights so for the price it was ok. Sauna is included but i didn't make it due to being late from hikes...
Cons: There's something poetic about "shabby chic" such as the bust of Lenin in the restaurant but certain things should definitely get upgraded once in a while- time for new beddings/duvets at the very least!
8,8 Excellent
Pros: Room cleanness, balcony view of mountains feel like I am in nature’s lap.
9,5 Excellent
Pros: Great location to have a rest before or after hiking to the mountains nearby. Very great breakfast!!
Cons: The bathroom in dormitory room a little bit smelly maybe due to drainage systems
9,3 Excellent
Pros: The location is great, the staff are helpful , the price of the room is good , the room with balcony is amazing. They provide early check in with breakfast.
Cons: The bed sheets and blankets are old with some holes and need to be changed, breakfast is not Buffet
8,3 Excellent
Pros: Nice place. Grelka is very good restaurant with good meals. I can recommend hors meat. It was very tasteful.
8,0 Excellent
Pros: Calm. I don't speak Russian nor Kazakh but the staff are trying their best to understand and help. At the reception and at the bar, always met with smiles.
Cons: The hotel doesn't have elevator. My room was on the highest floor and it was very unpleasant to carry our bags up and down through the stairs.
Hotel Voyage - Almaty - Building
7
8,8 Excellent (430 reviews)
R1 082+
Overview Reviews
A stay at Hotel Voyage places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Cathedral. Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator (lift). A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
7,5 Good
Pros: The room was spacious, with a modern-looking bathroom
Cons: The air-conditioning was blowing straight on the bed; the bed itself was really hard. The breakfast could have a better choice.
8,3 Excellent
Pros: I liked the front desk staff
Cons: The breakfast was bland
7,0 Good
Pros: Location, service and people were pretty good.
Cons: WiFi was unusable, connected but no data at all. Room service only left 2 bottles of water if they remembered and the room was very dry.
9,5 Excellent
Pros: The catering people in the breakfast room started earlier than normal on a Sunday, so that I could have a breakfast before going for an early flight. Excellent customer service. My room had a balcony with views of the city and mountains, which was a bonus.
Cons: I couldn't work out how to use the air conditioning in my room. The safe in my room was locked and a release code was not provided. A kettle & tea bags were provided, would be nice to have coffee.
9,3 Excellent
Pros: Very good location, near to main street where restaurants and cafe’s are very close. Staff, very cheerful and willing to assist.
Cons: The bed could be improved
10,0 Excellent
Pros: Everything was great.
5,0 Okay
Pros: I liked that there was a tasty chinese restaurant underneath the hotel. Also that the staff prolonged the breakfast for me when I arrived late while they had some another program there already. At least one person in the staff always spoke enough Enligh. When I arrived- trezor and TV weren't working and there was no remote from AirConditioning - but they fixed it all very quickly.
Cons: Very hard bed - I checked with the staff if it is possible to change the room - that was possible, but in the other - upgraded one, on another floor, I found the same type of bed - it's like from wood, very uncomfortable to sleep on. So in the end I didn't change.
9,3 Excellent
Pros: Convenient, central location near metro station, English speaking, friendly and helpful front desk staff. Room was well maintained and comfortable.
Cons: Breakfast is OK but not exceptional.
9,3 Excellent
Pros: All staffs were very friendly and helpful.
Cons: Missed the coffee from the room.
8,0 Excellent
Pros: Room Size. Location
Cons: Gym is fack,it is a very small room with 3 basic devices outside the hotel.. Food is not fresh at all and some is not suitable to human.
Rahat Palace Hotel - Almaty - Building
8
8,7 Excellent (2 654 reviews)
R1 631+
Overview Reviews
With a stay at Rahat Palace Hotel in Almaty, you'll be within a 5-minute drive of Almaty Central Stadium and St Nicholas Cathedral. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has facilities measuring 2368 square feet (220 square meters), including conference space. Free self parking is available onsite.
8,3 Excellent
Pros: Comfortable hotel with reasonable price.
Cons: Breakfast doesn’t have many choices
10,0 Excellent
Pros: A perfect hotel in the centre of Almaty. Although the hotel is old and dated, the service, staff and facilities were all very good. I extended my stay more than once, it was like a home away from home. The cheap online rates make this fine place a bargain.
4,3 Okay
Pros: i liked the infrastructure of the building, and small balcons in rooms, thats all i liked about this hotel
Cons: the hotel did not meet my expectations. this is 5 star hotel but comfort and room facilities are like 2 stars hotel. no kettles, tea or coffees in the rooms. the building is from soviet period ))) old corridors, elevators and everything at all.
9,5 Excellent
Pros: High service quality, good wi-if, nice lobby
Cons: Everything was very good, incl the breakfast
8,3 Excellent
Pros: good
Cons: all was ok for me
3,3 Mediocre
Pros: 1. The reception girls are quite good, and they know the good restaurants nearby well. 2. From the room, we can see the mountains covered by snow.
Cons: 1. The breakfast is full of sugar, while lack of vegetables.... 2. The cleaners can't speak basic English, too difficult for communication.... They forgot to change the used soaps.... 3. The elevators are too old, and the closing button of one elevator is useless, but nobody notices that... 4. The equipment is too old to be used, water leaking kettle, broken hair dryer, bad drain of bath....
8,8 Excellent
Pros: Staff is extremely friendly and helpful, very much appreciated. Breakfast is fine. Stunning views of the mountains!
Cons: Some carpets in the corridors might need improvement.
8,0 Excellent
Pros: Location is very good, as you can walk to the metro station in 5 minutes. There is also the busstop for the tourist bus (100% electric) that leaves at 9 in the morning and 2 in the afternoon. There is a small supermarket across the road. Very helpful staff at the reception, a lady called Madina gave me good advice. Transport service works very well.
Cons: One lift stopped intermittendly on its way up. It should have been put out of service immediately as guests might not feel very comfortable with this.
5,5 Okay
Pros: The room was big and spacious.
Cons: The hotel smelt like smoke. Breakfast was poor and there is no real lobby to meet business people. Expected a better business hotel than this for the price paid.
Uyut Hotel - Almaty - Bedroom
9
8,7 Excellent (1 393 reviews)
R1 052+
Overview Reviews
Located in Almaty, Uyut Hotel is within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a business center, a 24-hour front desk, and an elevator (lift). A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9,3 Excellent
Pros: The location is very goood. Close to the city center. My room was very quiet. Breakfast is great. All staff was very friendly and helpful. Especially people from the reception were very helpful. Sahinur, Ayazhan and Leila were outstanding.
Cons: There is nothing I can complain about.
9,3 Excellent
Pros: I stayed at this hotel on my first couple of days in Kazakhstan. The experience overall was fantastic. The staff gave a very warm welcome upon my arrival. As I was about to pay for my accommodation, I realized that I had left my debit card at the airport! The staff were incredibly helpful. First off, they let me pay for the first night while they helped me find my card. They called the airport, and even the bank of the ATM that I used at the airport. Ultimately all of this ended with me finding my card again! I'm really grateful for their generosity and help, as it wasn't entirely necessary for them to go above and beyond, but they did. The names of this staff was Gulia, Assel, Nastya and Irina. They are the best! The following day Leila was working at the reception. I had difficulty setting up the Kazakhstan sim card I had bought, and again she went out of her way to help in that process and even called the service provider to see if everything was installed correctly. Anastasia was another employee that was super helpful. She helped a lot with the additional payments that I owed after finding my card and with all sorts of other general information. Overall the staff was excellent here, very helpful and friendly. The room was great. The bed was very comfortable. Additionally I enjoyed the complimentary breakfast every morning which was a delicious mix of Russian and Kazakh cuisine.
Cons: I can't think of too much to complain about during my stay here. The only thing I can think of in my room was that there was a little problem with the shower head and needed some tweaking to get it to work properly. Other than that, everything was great.
5,5 Okay
Pros: Cleanliness
Cons: Restaurant is too small we had to seat with strangers. Old fashioned style. Too noisy ac and fridge. No view at all.
9,3 Excellent
Pros: Anastasia and Sakhinur were pleasant and executive. All staff is helpful as well !
Cons: Restaurant
10,0 Excellent
Pros: Evrything was excellent, the best hotel in town for the value and quality.
8,8 Excellent
Pros: I found reception staff really helpful. All of them, including Asel, Culio, Beksat and Natasha (I hope I remember the names well) helped us a lot in getting our delayed baggage back and finding a car rental company. We do not speak much Russian and their help was crucial. Thanks again. Usually, we do not have so much trouble on our travels :)) Then, I appreciated the breakfast including naturally gluten free food (buckwheat, rice, eggs, tomatoes).
Cons: Overall, this hotel met my expectations. One thing that would help us would be an earlier check-in.
7,0 Good
Pros: The hotel have a good price equals the service which provides. They have agood staff in the reception they finished the rejestration papers in short time with agood smile. Other advantge is there is two supermarket near it. Also the hotel is the town center near the main road
9,5 Excellent
Pros: Room very nice, restaurant food great (room service cheap).Airport shuttle cheap and efficient.
Cons: Being kept waiting is normal when you book late, but a free coffee would be good and an hour to clean 2 rooms while you wait at reception is not great. Instant coffee for breakfast is not acceptable.
8,0 Excellent
Pros: The facilities at the hotel were good and it was in a central location.
Cons: The breakfast was average (but this is normal for a Westerner in central Asian hotels), the bread was becoming stale. The thing that we are most disappointed about our stay is that the service we received at reception (especially from the afternoon/evening staff) was VERY bad, to the point that I got so frustrated I had to just go to my room. We had lost luggage from the airport that was four days late and needed to be delivered to us and we needed help recontacting the airport lost and found as the person we called couldn't speak English. The two receptionists were almost useless, their English was very basic and they were not understanding the situation. They asked a whole lot of unnecessary questions, and after calling, ended up calling the possible number for our old hotel, and basically did a worse job of it than we had already tried ourselves. They then said that we should pay them to shuttle us to the airport and pick it up. We waited until the next day when contacted the airport ourselves and got the luggage delivered that afternoon.
8,8 Excellent
Pros: Clean, good location, good staff and good breakfast. Good cost efficiency.
Grand Hotel Tien Shan - Almaty - Building
10
8,7 Excellent (520 reviews)
R1 387+
Overview Reviews
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Opera House. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
9,5 Excellent
Pros: They ran out of non smoking rooms and were willing to upgrade me on request. The spa staff were friendly and also helpfully allowed me to use the shower after I checked out and was waiting for my midnight flight.
8,8 Excellent
Pros: Facilitators were comfortable though the bathtub tub tape was a bit faulty.
Cons: Facilitators were comfortable though the bathtub tub tape was a bit faulty.
10,0 Excellent
Pros: Rooms Breakfast Spa Staff Location All great....
Cons: Great hotel.... Everything was perfect...
10,0 Excellent
Pros: Great location, thoughtful and helpful staff, reasonable prices
10,0 Excellent
Pros: Great location. Wonderful staff. Great facility. Comfortable room and a great sauna and massage center.
9,3 Excellent
Pros: Grand Tien Shan is a great hotel, in a fantastic location. Rooms are large and comfy, aircon works like a charm. It's my third stay and it's always nice.
Cons: I think some elements of the furnishing, especially bathrooms, could do with a freshening up.
10,0 Excellent
Pros: The breakfast, room and the facilities, especially the spa!
Cons: Nothing!
10,0 Excellent
Pros: It is difficult to single out one thing, everything was at the highest level. Thanks again!
Cons: I didn't see this at all! Goodfellas the personnel!
5,5 Okay
Pros: Breakfast a bit poor.
Cons: Airport pick up was badly organized but did not charge the cost of it.
7,0 Good
Cons: The desk staff came to an agreement with taxi driver to over charge fee to airport If you are given a price and agree it then this should change, ours increased 50% during the journey, after we were told price by desk staff, they refused to give us this in writing, which indicates to me they knew the price would change As we were overcharged from the airport also, the whole experience leaves a bad taste
The Dostyk Hotel - Almaty - Bedroom
11
8,7 Excellent (320 reviews)
R1 936+
Overview Reviews
In the heart of Almaty, The Dostyk Hotel is within a 5-minute drive of National Museum of Kazakhstan and Zenkov Cathedral. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
6,3 Good
Cons: Didn’t expect that room will be that dirty, after I have mentioned them, they send housekeepers to clean the room
9,5 Excellent
Pros: Great room with a large bathroom. Excellent breakfast with lots to choose from. The best was the staff in the reception. We arrived early and got the room and breakfast also. Very appreciated.
9,3 Excellent
Pros: The hotel is very nicely renovated and the rooms were both comfortable and clean. Good mattresses, very big bathrooms and quiet rooms. Breakfast was excellent (especially by Kazakh/Central Asia hotel standards), enjoyed particularly the freshly made omelettes. The spa section (sauna, pool etc) is nice, though the hot tub and saunas are gender segregated which was a bit of a bummer 'cause my husband and I would have wanted to enjoy the spa experience together. The location is stellar and I think overall this is one of the nicest hotels I have stayed in Kazakhstan.
Cons: The shower did not drain super well because how the drainage system is built, but this really was not that big of an issue.
5,8 Okay
Pros: Location was very convenient. Breakfast was very poor
Cons: The hotel looked empty and not well taken care of
7,5 Good
Pros: The location is perfect the staff are very friendly and helpful.
Cons: The rooms are very basic with old furniture. We had a major problem with AC although they changed our room but still the problem was there.
7,5 Good
Pros: Good Location, Silent Hotel. Rooms are larger than average. Bathrooms are really nice for a standard room including both shover and bathtub.
Cons: Insulation of the windows are really weak when you open the curtains rooms get really cold.
6,3 Good
Pros: Very nice breakfast and nice gym facilities, nice architecture. Nice fruit gesture.
Cons: First room I was offered the air conditioning was broken. The technicians then tried to repair it but the unit was broken. I was then moved across the hallway to another room. This unit was also broken and was permanently stuck at 26-27C and the temperature only went down by 1 degree C overnight. It was not a restful sleep. After a business meeting the next day I was offered another room. This room was said to have a working a/c. I prefer to sleep and work in a cooler environment. Unfortunately, this room, no matter what temperature I selected on the thermostat never went below 24C. I was quite surprised for a 5* hotel that I had no control of how cool I could make the room. When I did work on my laptop before check out, I did so shirtless. It was the only way I could stay cool. This is not acceptable for a hotel that states it is 5*. In an unrelated incident, I sent laundry and dry cleaning out upon arrival. The following morning, I was taking a shower and had the "Do not disturb" sign on. I heard repeated knocking at the door. I left the shower and wrapped myself in a towel. It was the housekeeping service with my laundry and dry cleaning. This is simply awful. They could have easily called or slipped a note under the door. It is simply poor service. I am disappointed in this lovely hotel. Finally, the hotel rents itself out for special events. The musicians practicing the day before the event are easily heard in the room along with the event, of course. It is impossible to have a quiet relaxing evening in the room.
10,0 Excellent
Pros: any question was answered immediately, excellent service and advice
Cons: cashmachine was empty...
8,8 Excellent
Pros: Great location, very helpful staff..and spotless.
Cons: No tea or coffee maker in the rooms.
9,5 Excellent
Pros: Good value for money. Nearby a lot of cafes and restaurants
Kazakhstan Hotel - Almaty - Building
12
8,6 Excellent (5 254 reviews)
Overview Reviews
A stay at Hotel Kazakhstan places you in the heart of Almaty, within a 5-minute drive of Nedelka Park and Republic Square. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
9,3 Excellent
Pros: Until I start staying at this Hotel I have observed the worm and close care of the reception, I suggest to everyone visiting Kazakhstan should plan to stay at this hotel if they wish to feel at home especially for Turkish people having felt the breakfast as home. Thanks to all the staff see you next time
8,8 Excellent
Pros: A big hotel that is situated close to the funicular towards Kok-Tobe. Great location for exploring the city, even though it's not in the middle of the city center.
8,3 Excellent
Pros: Too many wasps, however, generally the selection was fine.
Cons: Less wasps, and fresher pancakes. They should be made on demand.
10,0 Excellent
Pros: Excellent location, very helpful staff, great facilities
5,8 Okay
Pros: Outdoor terrace for breakfast was nice.
Cons: Terrible electrical switch problems in the room caused the a/c to turn off when the light switch was turned off. I had to move to another room at 2:15AM. Hotel should verify accommodations are functioning before a guest checks in. Simply awful. Hotel also wasn't sure I paid or not until they found the receipt.
7,5 Good
Pros: Kind front desk staff and location of the hotel is perfect.
Cons: Restaurants serve need improvement. Management is not taking actions against prostitutes which is disturbing in the hotel lobby and floors. Some important papers lost from the room. Seemed like place is not so safe.
10,0 Excellent
Pros: Really nice hotel. Staff helpful. Amazing views from the bar. Excellent breakfast.
9,3 Excellent
Pros: The breakfast buffet was great, with fresh fruits, juice, coffee, breads, cheese. The Staff were friendly and provided us a kindly help. The receptionist noticed some price problems when I check in, she solved it and helped me saved a little money.
8,8 Excellent
Cons: ROOM SPACE, Other than that I would repeat staying again
Hotel Kazzhol Almaty - Almaty - Building
13
8,6 Excellent (1 860 reviews)
R1 219+
Overview Reviews
A stay at Hotel Kazzhol Almaty places you in the heart of Almaty, within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
9,5 Excellent
Pros: Great location. Breakfast is good and the swimming pool and gym is good.
3,8 Mediocre
Pros: Nothing
Cons: Rooms are extremely small. I had such in a 2stars hotel in Geneva. They charge for everything. When I arrived they informed me that in spite of my 3days booking they have a room only for one night. So, they were overbooked. Finally I paid for one night and changed the hotel to the better one, the chipper one and with much better facilities. This was - never again experience.
9,5 Excellent
Pros: Beds really comfy - firm but not too hard. Night stands for both beds with more than enough lighting. Even had a couple of English-language channels on the TV!
Cons: Should be handle in the bath tub to help support and/or pull one’s body up. Tub is tall, slippery and narrow so a handle would provide more safety.
9,5 Excellent
Pros: Mountain view from the room.Great service of the staff!
Cons: Restaurant is not air-conditioned.
9,3 Excellent
Pros: Large comfortable room. Quiet. Good breakfast choices.
Cons: Could use another coffee machine at breakfast. Only one small elevator.
8,0 Excellent
Pros: I liked the quietness of the hotel. The staff was very friendly and helpful. The room was well equipped and roomy - with a really comfortable bed. I liked the pool a lot - although small, when you are inside, it feels bigger then expected - it's possible to chill there for longer time. I liked that the hotel has got their own taxi, which is a bit pricier then Yandex, but more assuring that you get where you want to and when you want to. Staff speaks quite good english.
Cons: A bit poor choice of breakfast - if you stay more days, you will notice it doesn't change, also - it's only until 10 during work days. It was delicuos on the other side - can't really complain here. I had a bit problems with air conditioning - when I set up higher temperature, it got dusty in the room. When I kept it on default, it was fine, therefore I kept it this way and it was fine.
7,5 Good
Pros: Hotel is trying to become more modern, some aspects are a little dated. The new breakfast area was a huge improvement. Location is ok, though many things are still a bit of a walk.
10,0 Excellent
Pros: Great breakfast. At full capacity of hotel (as it seemed to be while I was there), it can be a little crowded, especially at the coffee machine unless you go early.
Cons: WIFI was a little sporadic.
10,0 Excellent
Pros: everything, particularly the view of tien shan mountains covered n snow (get floor 6 or higher). Staff very helpful and honest. Nice swimming pool as well.
Cons: Maybe breakfast, but was busy and occasionally ran out of things. Room service though was quick and very tasty - to consume on your balcony looking out on the mountains!
Renion Hotel Almaty - Almaty - Building
14
8,5 Excellent (684 reviews)
Overview Reviews
Located in Almaty, Renion Hotel Almaty is in a shopping district, within a 10-minute drive of Zenkov Cathedral and St Nicholas Cathedral. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Almaty? This hotel has facilities measuring 538 square feet (50 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10,0 Excellent
Pros: We loved this hotel and the spacious suite. It was the perfect for our family of 4. But what we loved most was the special attention of the staff, especially from Irina. As we did not speak any Russian, she helped us to organize excursions and taxi transfers. She even checked if everything was fine after we left the hotel! The hotel is not in the center but there are numerous direct buses for only 150tz. Very easy. There is also a supermarket, money exchange, ATM and excellent restaurant (Rubin) nearby. Worth mentioning is also the nearby Football Land with outdoor swimming pools, ideal for cooling off in summer. We'll definitely return before flying back home.
Cons: Nothing.
10,0 Excellent
Pros: Everything. Huge room, very comfortable beds, great bathroom. Irina - the Manager- was extremely helpful and kind. This is our second booking in same hotel we liked it so much. It's a lot more beautiful inside than outside. It's off the main busy road, in a lane behind a playground. So no traffic noise inside. It's a very peaceful area. Good supermarket across the road. A taxi into town from 1,000 to 1,500 tenge ($2). Breakfast was included and a great buffet. The restaurant food was very cheap and so delicious, we had lunches and dinners there. Will come back for sure! Thanks Irina and all the staff. So kind.
7,0 Good
Pros: Huge room, two bed spaces - the best option for a family, friendly staff
Cons: The AC did not work, and it was not possible to open the window due to the CO2 level. After the habit of living with AC, it was difficult to sleep there.
8,0 Excellent
Pros: The staff is friendly
Cons: I wish there was an elevator and WiFi
9,5 Excellent
Pros: Nice place,
Cons: Asked 10000 tenge for extra 3 hours
7,0 Good
Pros: Nice and clean rooms, close to cheap and tasty local food restaurants. You can stay exactly 24 hours independently of check in time.
Cons: The choice of breakfast was ok but the food which supposed to be warm was cold, they probably heat it only for 1 hour after opening. The staff was not visible at breakfast and the coffee was not available, just some juices and still water.
3,8 Mediocre
Cons: Language is the big problem. No body Knows English. Swimming pool is not working.. Vegetration foods are not available much..
8,8 Excellent
Pros: I checked in at 9 PM and had a flight out late the next day. I asked about a late check out and the staff told me that there policy was that the guest paid for 24 hours. I checked out at 8 PM the next day with no additional charges. What a great policy!
Cons: Breakfast could have been a little better.
10,0 Excellent
Pros: Staffs are extremely kind and helpful
Cons: The bed wasnt so perfect though
Overview Reviews
This comfortable hotel is part of the biggest exhibition complex of Almaty, Atakent, and is a prime location to enjoy shopping, dining and sightseeing. Close to administrative and financial districts, business travelers especially enjoy the convenience of the Best Western Plus Atakent Park Hotel. Just a 30 minute drive from the International Airport and with four conference rooms provided, this Almaty hotel is an excellent choice. We offer a flexible price policy, so enjoying touches of luxury at a competitive price is enjoyed by every guest. The international brand of Best Western guarantees that travelers enjoy high quality amenities and services. Enjoy the local sports events and cinema festival while traveling in Almaty. Many guests are in town for exhibitions, conferences and forums. Whether you're traveling for business or pleasure, the new projects in the region provide an array of exciting possibilities. You'll be just 10 minutes from Republic Square and walkable to the city parks. Warmth and hospitality goes hand in hand with the Best Western brand, and our Almaty hotel delivers the best of both. Enjoy the Kazakh and International cuisine at our onsite restaurant. Our Almaty hotel is known for friendly staff members who are happy to give you advice on must-see local attractions. Whether you're interested in a night on the town or a cultural visit filled with museums and galleries, the front desk is happy to help. Quiet, spacious and clean, our Almaty hotel makes traveling a little bit easier. Compliment it with an unbeatable location, a brand you can trust, and a competitive price, and you've found your ideal home away from home. Book your upcoming stay at Best Western Plus Atakent Park Hotel for a relaxing getaway! Enjoy your stay.
8,8 Excellent
Pros: The breakfast was excellent. The location was not that good, all the major sights are far away. The Botanical Garden was closed for renovation, so keep that in mind.
Cons: The bathroom design could be more modern.
7,5 Good
Pros: Breakfast is nice with variety on different days. Close to a mall and Central Park.
Cons: Not near the nice restaurants.
9,3 Excellent
Pros: Breakfast is nice, everyday will have some changes,staffs are nice and helpful
10,0 Excellent
Pros: Great location. Convenient traffic interchange. You can reach any part of the city in 20 minutes. Absolutely clear rooms. Refreshments and services provide on-demand. We always stay at this hotel at our business trips. Best service! At this trip we asked for a room with a beautiful view of the mountains and manager provide upgrading to the deluxe room for free.
Cons: Parking zone is not so large, However city bus stop located at 120 m far from hotel.
8,0 Excellent
Pros: We were here for a few days and it was nice that the breakfast menu changed each day. Nearby mall and event arena.
Cons: Other parts of the city are better for restaurants and night life.
9,3 Excellent
Cons: it was cold, the air conditioning was not warming
9,3 Excellent
Pros: The breakfast was awesome - there was a big variety and everything I had was scrumptious! I liked the location - there was a park for resting and a shopping mall within walking distance.
Cons: I could not find any English TV channels.
9,5 Excellent
Pros: Good location, mountain view, polite stuff, very clean rooms. Even when we asked to not disturb , the cleaner lady remained bottles of water for us. That was really kind
Cons: the same breakfast every day
10,0 Excellent
Pros: It is a very good place to stay if you are visiting Almaty and the location near Atakent is right for you. The breakfast is exceptional with a lot of options to eat. There is a small but functional fitness center available for free. The rooms are big enough and sparkling clean with everything you need for a business trip (working desk, fast Internet, etc). There is a good self service restaurant just in the same building, if you need a meal but didn't want to go to some fancy place, it is right choice for you.
Cons: Nothing, my short stay here was perfect.
Holiday Inn Almaty - Almaty - Building
16
8,4 Excellent (1 823 reviews)
R1 341+
Overview Reviews
Stylish Almaty hotel in the city centre, with dining, a bar and a gym At Holiday Inn® Almaty hotel you can spot the Tian Shan Mountains from your window, and Republic Square is just a 10-minute stroll away. Republic Square features a contemporary park with lawns and fountains beside grand buildings such as the iconic Independence Monument and the Central State Museum. It's just a short walk to central Almaty's bars, restaurants and financial district. Almaty-2 train station and Sairan international bus station are an easy drive away. The hotel offers 10 meeting rooms, plus a ballroom for 320 guests. International companies at Nurly Tau Business Center are within walking distance, and Almaty International Airport (ALA) is a 25-minute drive away. At this hotel you can enjoy: - Free WiFi throughout - A Business Centre - Free parking - A breakfast buffet Relax in rooms with minibars, 24-hour room service and free tea and coffee. Rooms also provide work areas and a special pillow menu, and suites offer plenty of natural light. Kids stay and eat free. The airy Glasshouse restaurant has elegant decor and floor-to-ceiling windows, and the 24-hour Tipsy Bar is a great place to meet colleagues. Head to the roof terrace in good weather, or wind down with a workout in the gym.
9,3 Excellent
Pros: Since I was there for a business I was expecting much more facilities in the room like toothbrush and shaving materials
7,5 Good
Pros: Enough comfortable to stay
Cons: Nothing all was good
5,5 Okay
Pros: Location is perfect
Cons: Bathroom facilities in very poor shape.
10,0 Excellent
Pros: Good
Cons: Good
9,5 Excellent
Pros: Very comfortable room. Clean and well maintained property. English speaking friendly staff. Breakfast could be better. Over all it was very pleasant stay.
Cons: Breakfast was good but can be better
10,0 Excellent
Pros: in brief - my favorite hotel in Almaty
Cons: All is fine
3,3 Mediocre
Pros: didnt try the breakfast
Cons: the water is yellow , very dirty .CANNOT have a shower . every midnight , the aisle is very noisy .
9,5 Excellent
Pros: With comfortable and clean standart Holiday-Inn experience.
9,3 Excellent
Pros: Good value for money.
Cons: There is no floor trap inside toilet. If water spills to toilet floor, the only way to dry it is by cleaner or wait for natural dry.
10,0 Excellent
Pros: Great location and very pleasant staff. A cozier bar area would have been welcome.
6,2 Good
Pros: The bed
Cons: The staff could have been more active and smile more
Almaty Hotel - Almaty - Building
17
8,4 Excellent (719 reviews)
Overview Reviews
With a stay at Almaty Hotel, you'll be centrally located in Almaty, within a 10-minute walk of Almaty Opera House and Zenkov Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary during limited hours.
7,5 Good
Pros: Convenient location in the downtown. Loyal staff who extended my stay in the hotel for two hours free of charge. Nice breakfast. Very competitive price.
Cons: Facilities are old; some pieces of furniture in the room require repairs.
10,0 Excellent
Pros: Everything was just perfect. Breakfast is just amazing. The good thing is that even if they say breakfast is 07:00-10:00, it was even longer. Comfort of everything was very good.
9,5 Excellent
Pros: Very nice breakfast.
7,0 Good
Pros: Location is really nice, downtown of Almaty with pedestrian street, lots of restaurants, and great view of mountains from hotel rooms. Fair facilities, good staff.
Cons: Poor internet, very old rooms.
4,2 Okay
Pros: do not have too much expectations. Hotel ok if you want to take a shower and a short nap before catching your next flight
7,0 Good
Cons: I was communicated wrong information before and at check-in. I was arriving at 2AM in the morning which is not a check-in time. Extra payment for earlier check-in was expected. However, earlier during the telephone conversation I was misinformed that no extra payment for earlier check in will be charged which was a pleasant surprise for me. Also I received a message from the property stating that I can check in earlier. My pleasant surprise was dismissed when at check out I had to pay full (not even half) of the other day! When I tried to explain the staff that I was promised earlier check in at no cost, they looked quite arrogant and strictly told that I will be charged for 2 nights, instead of 1. I certainly paid the cost, however it was extremely incompetent and unprofessional to spread a guest wrongful information before arrival.
10,0 Excellent
Pros: The old time comfort and excellent location, close to a metro station. Excellent breakfast.
8,8 Excellent
Pros: staff very helpfully and polite
Cons: a bit noisy by other visitors at night
10,0 Excellent
Pros: Perfect location in the center near the metro station. Restaurants, walking street food store are nearby. Staff is helpfull, wifi ok, breakfast is great
9,3 Excellent
Pros: Superb location
5,5 Okay
Cons: Furnitures and room not very clean
Astra - Almaty - Building
18
8,4 Excellent (355 reviews)
Overview
Located in Almaty, Astra is within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available 24 hours).
Iris Hotel - Almaty - Building
19
8,3 Excellent (302 reviews)
Overview Reviews
With a stay at Iris hotel in Almaty, you'll be within a 10-minute walk of Republic Square and National Museum of Kazakhstan. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator (lift). Free self parking is available onsite.
4,5 Okay
Pros: Nothing.
Cons: When is check out, Require to pay pillow' cleaning cost 1,980TG. I can't pay it, because of it's not a special problem. So I require to him " call on police". As result, It's a happening. But I'm very uncomfortable.
6,8 Good
Pros: Excellent
Cons: There was no warm water in our room! (5th florr)
7,5 Good
Pros: Hotel has great location in centre of the city, walking distance to metro and the cable car to Kok-Tobe. The staff is kind and helpful.
Cons: There is a shisha bar at second floor, so avoid if you don't like the smoke. The breakfast is served in the same premises. You can small the smoke in your room too.
7,5 Good
Pros: The staff were very kind and helpful. Everything I needed and asked, they helped. Location was for my needs very convenient. There is a bakery and shop right opposite to the hotel. The room is small, but still big enough for two persons. The door to the balcony is locked. Wifi worked very good. The hotel organised an airport transfer - taxi from the hotel and the receptionist told me the approximate price. But the driver then asked 50% more of the price. So just before you leave the hotel - set the exact price with the "taxi" driver!!
Cons: BREAKFAST - there is only 1 waiter preparing / cleaning tables for breakfast and most of the time he is sitting somewhere in a safe distance and "playing" with his cell phone. So we need to find forks and knives and get them for ourselves. Luckily there are enough tables, so we could find also a clean table. Food which is supposed to be served warm was cold most of the days of our stay. There wasn't so much food - so we took what had remained on the self service table. The POSITIVE thing of breakfast was desert, which was fresh and delicious.
6,8 Good
Pros: the stuff is very friendly and helpful
Cons: it was very cold inside the room and the restaurant was open only during breakfast time
10,0 Excellent
Pros: Very friendly and helpfull staff. Comfortable and very nice room. Very good and clean housekeeping. We had also a nice balcony. Central location near Metro and busstop. We highly recommand this very good hotel!
Cons: Nothing, it was perfect
8,3 Excellent
Pros: Great location, proximate to underground. Easy access to eateries.
Cons: Noisy air conditioning
6,3 Good
Pros: Staff was helpful
Cons: Breakfast is so poor, room facilities are faded and not maintained properly
6,8 Good
Pros: Clean, staff, location
Cons: Internet was not working properly. Breakfast was not bad, but not always was everything in place.
8,3 Excellent
Pros: Front desk staff very helpful. Nice room
Cons: No brown or whole meal bread at breakfast No scrambled eggs or fresh omelette. Only precooked omelette
City Hotel Tien Shan - Almaty - Bedroom
20
8,1 Excellent (178 reviews)
Overview
With a stay at City Hotel Tien Shan in Almaty, you'll be within a 10-minute walk of Nedelka Park and Almaty Opera House. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.